{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2022,3,31]],"date-time":"2022-03-31T15:41:10Z","timestamp":1648741270710},"reference-count":20,"publisher":"Springer Science and Business Media LLC","issue":"2","license":[{"start":{"date-parts":[[2012,12,1]],"date-time":"2012-12-01T00:00:00Z","timestamp":1354320000000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["J Serv Sci Res"],"published-print":{"date-parts":[[2012,12]]},"DOI":"10.1007\/s12927-012-0013-2","type":"journal-article","created":{"date-parts":[[2013,2,26]],"date-time":"2013-02-26T01:16:52Z","timestamp":1361841412000},"page":"319-351","source":"Crossref","is-referenced-by-count":3,"title":["Towards effective business process availability management"],"prefix":"10.1007","volume":"4","author":[{"given":"Rama","family":"Akkiraju","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Debarun","family":"Bhattacharjya","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Sammukh","family":"Gupta","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2012,12,31]]},"reference":[{"issue":"1","key":"13_CR1","doi-asserted-by":"crossref","first-page":"40","DOI":"10.1109\/MIC.2003.1167338","volume":"7","author":"B. Benatallah","year":"2003","unstructured":"Benatallah B, Sheng QZ, & Dumas M (2003) The Self-service environment for web services composition. IEEE Internet Computing 7(1):40\u201348.","journal-title":"IEEE Internet Computing"},{"issue":"2","key":"13_CR2","doi-asserted-by":"crossref","first-page":"52","DOI":"10.1287\/inte.16.2.52","volume":"16","author":"D. Buede","year":"1986","unstructured":"Buede D, Downey E (1986) Structuring value attributes. Interfaces 16(2):52\u201362.","journal-title":"Interfaces"},{"key":"13_CR3","unstructured":"Business Impact Analysis: Business Continuity Planning (BCP) and Disaster Recovery Planning (DRP) http:\/\/www.giac.org\/resources\/whitepaper\/planning\/122.php"},{"issue":"8","key":"13_CR4","doi-asserted-by":"crossref","first-page":"875","DOI":"10.1287\/mnsc.28.8.875","volume":"28","author":"J.S. Dyer","year":"1982","unstructured":"Dyer JS, Sarin RK (1982) Relative risk aversion. Management Science 28(8):875\u2013886.","journal-title":"Management Science"},{"issue":"6","key":"13_CR5","doi-asserted-by":"crossref","first-page":"749","DOI":"10.1287\/opre.46.6.749","volume":"46","author":"J. Dyer","year":"1998","unstructured":"Dyer J, Edmunds T, Butler J, & Jia J (1998) A multi-attribute utility analysis of alternatives for the disposition of surplus weapons-grade plutonium. Operations Research 46(6): 749\u2013762.","journal-title":"Operations Research"},{"issue":"2","key":"13_CR6","doi-asserted-by":"crossref","first-page":"119","DOI":"10.1109\/17.387274","volume":"42","author":"D.J. Elzinga","year":"1995","unstructured":"Elzinga DJ, Horak T, Lee C-Y, & Bruner C (1995) Business process management: Survey and methodology. IEEE Transactions on Engineering Management 42(2):119\u2013128.","journal-title":"IEEE Transactions on Engineering Management"},{"key":"13_CR7","volume-title":"The Definitive Handbook of Business Continuity Management","author":"A. Hiles","year":"2008","unstructured":"Hiles A (2008) The Definitive Handbook of Business Continuity Management. Chichester: Wiley."},{"issue":"1","key":"13_CR8","doi-asserted-by":"crossref","first-page":"22","DOI":"10.1109\/TSSC.1966.300074","volume":"2","author":"R.A. Howard","year":"1966","unstructured":"Howard RA (1966) Information value theory. IEEE Transactions on System Science and Cybernetics 2(1):22\u201326.","journal-title":"IEEE Transactions on System Science and Cybernetics"},{"issue":"10","key":"13_CR9","doi-asserted-by":"crossref","first-page":"1393","DOI":"10.1287\/mnsc.20.10.1393","volume":"20","author":"G. Huber","year":"1974","unstructured":"Huber G (1974) Multi-attribute utility models: A review of field and field-like studies. Management Science 20(10):1393\u20131402.","journal-title":"Management Science"},{"issue":"6","key":"13_CR10","doi-asserted-by":"crossref","first-page":"935","DOI":"10.1287\/opre.50.6.935.357","volume":"50","author":"R.L. Keeney","year":"2002","unstructured":"Keeney RL (2002) Common mistakes in making value tradeoffs. Operations Research 50(6): 935\u2013945.","journal-title":"Operations Research"},{"issue":"5","key":"13_CR11","doi-asserted-by":"crossref","first-page":"651","DOI":"10.1287\/opre.47.5.651","volume":"47","author":"R.L. Keeney","year":"1999","unstructured":"Keeney RL, McDaniels T (1999) Identifying and structuring values to guide integrated resource planning at BC Gas. Operations Research 47(5):651\u2013662.","journal-title":"Operations Research"},{"key":"13_CR12","volume-title":"Decisions with Multiple Objectives: Preferences and Value Tradeoffs","author":"R.L. Keeney","year":"1976","unstructured":"Keeney RL, Raiffa H (1976) Decisions with Multiple Objectives: Preferences and Value Tradeoffs. John Wiley and Sons Inc., New York."},{"issue":"1","key":"13_CR13","doi-asserted-by":"crossref","first-page":"107","DOI":"10.1111\/j.1539-6924.1994.tb00033.x","volume":"14","author":"R.L. Keeney","year":"1994","unstructured":"Keeney RL, von Winterfeldt D (1994) Managing nuclear waste from power plants. Risk Analysis 14(1):107\u2013130.","journal-title":"Risk Analysis"},{"key":"13_CR14","volume-title":"Strategic Decision Making: Multi-objective Decision Analysis with Spreadsheets","author":"C. Kirkwood","year":"1997","unstructured":"Kirkwood C (1997) Strategic Decision Making: Multi-objective Decision Analysis with Spreadsheets. Duxbury-Press, Belmont, CA."},{"issue":"6","key":"13_CR15","doi-asserted-by":"crossref","first-page":"460","DOI":"10.1287\/inte.1050.0166","volume":"35","author":"C. Kirkwood","year":"2005","unstructured":"Kirkwood C, Slaven M, & Maltz A (2005) Improving supply-chain-reconfiguration decisions at IBM. Interfaces 35(6):460\u2013473. Likert Scale. http:\/\/en.wikipedia.org\/wiki\/Likert_scale , accessed 31 Mar. 2012.","journal-title":"Interfaces"},{"key":"13_CR16","volume-title":"The Principles and Applications of Decision Analysis volume I","author":"J.E. Matheson","year":"1968","unstructured":"Matheson JE, Howard RA (1968) An introduction to decision analysis In: Howard RA, Matheson JE. (Eds) The Principles and Applications of Decision Analysis volume I. Strategic Decisions Group, Menlo Park, CA."},{"issue":"10","key":"13_CR17","doi-asserted-by":"crossref","first-page":"1336","DOI":"10.1287\/mnsc.44.10.1336","volume":"44","author":"G. Parnell","year":"1998","unstructured":"Parnell G, Conley H, Jackson J, Lehmkuhl L, & Andrew J (1998) Foundations 2025: A value model for evaluating future air and space forces. Management Science 44(10):1336\u20131350.","journal-title":"Management Science"},{"key":"13_CR18","doi-asserted-by":"crossref","unstructured":"Raiffa H (1968) Decision Analysis: Introductory Lectures on Choices under Uncertainty. Addison-Wesley.","DOI":"10.2307\/2987280"},{"issue":"5","key":"13_CR19","doi-asserted-by":"crossref","first-page":"561","DOI":"10.1287\/mnsc.1040.0243","volume":"50","author":"J.E. Smith","year":"2004","unstructured":"Smith JE, von Winterfeldt D (2004) Decision analysis in \u2018Management Science\u2019 Management Science 50(5):561\u2013574.","journal-title":"Management Science"},{"key":"13_CR20","unstructured":"Zawada B, Using Facilitated Methods to Perform Business Impact Analysis. (CISA, CBCP), Product Leader, Business Continuity Management Services http:\/\/www.isauditor.net\/isaca\/Reference\/FacilitatingBIA.pdf ."}],"container-title":["Journal of Service Science Research"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s12927-012-0013-2.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/article\/10.1007\/s12927-012-0013-2\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s12927-012-0013-2","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,7,10]],"date-time":"2019-07-10T03:29:45Z","timestamp":1562729385000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/s12927-012-0013-2"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2012,12]]},"references-count":20,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2012,12]]}},"alternative-id":["13"],"URL":"https:\/\/doi.org\/10.1007\/s12927-012-0013-2","relation":{},"ISSN":["2093-0720","2093-0739"],"issn-type":[{"value":"2093-0720","type":"print"},{"value":"2093-0739","type":"electronic"}],"subject":[],"published":{"date-parts":[[2012,12]]}}}