{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2022,4,1]],"date-time":"2022-04-01T14:39:27Z","timestamp":1648823967672},"reference-count":20,"publisher":"Springer Science and Business Media LLC","issue":"1","license":[{"start":{"date-parts":[[2017,6,1]],"date-time":"2017-06-01T00:00:00Z","timestamp":1496275200000},"content-version":"unspecified","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["J Serv Sci Res"],"published-print":{"date-parts":[[2017,6]]},"DOI":"10.1007\/s12927-017-0002-6","type":"journal-article","created":{"date-parts":[[2017,6,16]],"date-time":"2017-06-16T09:46:22Z","timestamp":1497606382000},"page":"31-46","update-policy":"http:\/\/dx.doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["Applying service dominant logic perspective: Studying Patient Care System of Shaukat Khanum Memorial Cancer Hospital (Lahore) and Shouldice Hospital (Canada)"],"prefix":"10.1007","volume":"9","author":[{"given":"Taimoor","family":"Basharat","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Hammad","family":"Ahmad","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2017,6,30]]},"reference":[{"key":"2_CR1","doi-asserted-by":"crossref","first-page":"21","DOI":"10.1287\/serv.2.1_2.21","volume":"2","author":"S Barile","year":"2010","unstructured":"Barile S & Polese F (2010) Smart Service Systems and viable service systems: Applying systems theory to service science. Service Science 2:21\u201340.","journal-title":"Service Science"},{"issue":"1","key":"2_CR2","doi-asserted-by":"crossref","first-page":"27","DOI":"10.1080\/1367886042000338227","volume":"8","author":"FDL Deist","year":"2005","unstructured":"Deist FDL & Winterton J (2005) What is competence? Human Resource Development Internationa l 8(1):27\u201346.","journal-title":"Human Resource Development Internationa l"},{"key":"2_CR3","volume-title":"Paper Presented at the 19th Frontiers in Service Conference, Karlstad, Sweden","author":"RJ Glushko","year":"2010","unstructured":"Glushko RJ (2010) Describing service systems. Paper Presented at the 19th Frontiers in Service Conference, Karlstad, Sweden."},{"issue":"5\/6","key":"2_CR4","doi-asserted-by":"crossref","first-page":"337","DOI":"10.1108\/08858620910966228","volume":"24","author":"E Gummesson","year":"2009","unstructured":"Gummesson E & Polese F (2009) B2B is not an island! Journal of Business & Industrial Marketing 24(5\/6):337\u2013350.","journal-title":"Journal of Business & Industrial Marketing"},{"issue":"2","key":"2_CR5","first-page":"1","volume":"1","author":"H Katzan","year":"2008","unstructured":"Katzan H (2008b) Foundations of service science management and business. Journal of Service Science 1(2):1\u201316.","journal-title":"Journal of Service Science"},{"issue":"2","key":"2_CR6","first-page":"35","volume":"2","author":"H Katzan","year":"2009","unstructured":"Katzan H (2009) Pricnciples of service systems: An ontological approach. Journal of Service Science 2(2):35\u201352.","journal-title":"Journal of Service Science"},{"key":"2_CR7","volume-title":"Characterizing Organizations as Service Systems, Wiley Periodicals, Inc","author":"K Lyons","year":"2013","unstructured":"Lyons K & Tracy S (2013) Characterizing Organizations as Service Systems, Wiley Periodicals, Inc."},{"key":"2_CR8","doi-asserted-by":"crossref","first-page":"395","DOI":"10.1007\/s10257-008-0105-1","volume":"7","author":"PP Magilo","year":"2009","unstructured":"Magilo PP, Vargo S, Caswell N, & Spohrer J (2009) The service system is the basic abstraction of service science. Information Systems & E-Business Mgmt 7:395\u2013406.","journal-title":"Information Systems & E-Business Mgmt"},{"issue":"1","key":"2_CR9","doi-asserted-by":"crossref","first-page":"18","DOI":"10.1007\/s11747-007-0058-9","volume":"36","author":"PP Maglio","year":"2008","unstructured":"Maglio PP & Spohrer J (2008) Fundamentals of service science. Journal of the Academy of Marketing Science 36(1):18\u201320.","journal-title":"Journal of the Academy of Marketing Science"},{"key":"2_CR10","doi-asserted-by":"crossref","first-page":"395","DOI":"10.1007\/s10257-008-0105-1","volume":"7","author":"PP Maglio","year":"2009","unstructured":"Maglio PP, Vargo S, Caswell N, & Spohrer J (2009) The service system is the basic abstraction of service science. Information Systems & e-Business Mgmt 7:395\u2013406.","journal-title":"Information Systems & e-Business Mgmt"},{"key":"2_CR11","first-page":"37","volume-title":"Service systems implementation, a volume in service science: Research and innovations (SSRI) advances of service systems","author":"C Mele","year":"2011","unstructured":"Mele C & Polese F (2011) Key dimensions of service systems in value-creating networks. In H. Dmirkan, JC, Spohrer & V Krishna, (Eds.), Service systems implementation, a volume in service science: Research and innovations (SSRI) advances of service systems (pp. 37\u201359). New York: Springer."},{"key":"2_CR12","first-page":"151","volume-title":"Service systems implementation, a volume in service science: Research and innovations (SSRI) advances of service systems","author":"M Mora","year":"2011","unstructured":"Mora M, Raisinghani M, Gelman O, & Sicilia MA (2011) Onto-ServSys: Aservice system ontology. In H. Dmirkan, JC, Spohrer & V. Krishna, (Eds.), Service systems implementation, a volume in service science: Research and innovations (SSRI) advances of service systems (pp. 151\u2013173). New York: Springer."},{"issue":"1","key":"2_CR13","doi-asserted-by":"crossref","first-page":"7","DOI":"10.1111\/j.1541-0072.2010.00394.x","volume":"39","author":"E Ostrom","year":"2011","unstructured":"Ostrom E (2011) Background on the institutional analysis and development framework. Policies Studies Journal 39(1):7\u201327.","journal-title":"Policies Studies Journal"},{"issue":"2","key":"2_CR14","doi-asserted-by":"crossref","first-page":"112","DOI":"10.1108\/09604520810859184","volume":"18","author":"S Sandstrom","year":"2008","unstructured":"Sandstrom S, Edvardsson B, Kristensson P, & Magnusson P (2008) Value in use through service experience. Managing Service Quality 18(2):112\u2013126.","journal-title":"Managing Service Quality"},{"key":"2_CR15","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1287\/serv.2.1_2.1","volume":"2","author":"J Spohrer","year":"2008","unstructured":"Spohrer J, Anderson L, Pass N, & Ager T (2008) Service science and service-dominant logic, Otago Forum 2: Academic Papers 2:1\u201318.","journal-title":"Service science and service-dominant logic"},{"key":"2_CR16","doi-asserted-by":"crossref","first-page":"71","DOI":"10.1109\/MC.2007.33","volume":"40","author":"J Spohrer","year":"2007","unstructured":"Spohrer J, Maglio PP, Bailey J & Gruhl D (2007) Steps toward a science of service systems. Computer 40:71\u201377.","journal-title":"Computer"},{"key":"2_CR17","volume-title":"Proceedings of the 41st Annual Hawaii Internationl Conference on System Science","author":"J Spohrer","year":"2008","unstructured":"Spohrer J, Vargo SL, Caswell N, & Maglio PP (2008) The service system is the basic abstraction of service science. In Proceedings of the 41st Annual Hawaii Internationl Conference on System Science, Janauary:104."},{"key":"2_CR18","volume-title":"Proceedings of the 41st Hawaiian International Conference on System Sciences (HICSS)","author":"J Spohrer","year":"2008","unstructured":"Spohrer J, Vargo SL, Caswell N, & Maglio PP (2008) The service system is the basic abstraction of service science. Proceedings of the 41st Hawaiian International Conference on System Sciences (HICSS), Waikoloa, Hawaii."},{"key":"2_CR19","first-page":"29","volume-title":"The Service dominanat logic of marketing: Dialog, debate and directions","author":"SL Vargo","year":"2006","unstructured":"Vargo SL, Lusch RF, & Morgan FW (2006) Historical perspectives on service-dominant logic. In R. E. Lusch & S. L., Vargo (Eds.), The Service dominanat logic of marketing: Dialog, debate and directions (pp. 29\u201342). Armonk, NY: M.E. Sharpe."},{"key":"2_CR20","first-page":"183","volume":"99","author":"RB Woodruff","year":"2006","unstructured":"Woodruff RB & Flint DJ (2006) Marketing\u2019s service dominant logic and customer value. In R. E. Lusch & S. L. Vargo (Eds.), The service dominant logic of marketing: Dialog, debate and directions (99. 183\u2013195). Armonk, NY: M. E. Sharpe.","journal-title":"The service dominant logic of marketing: Dialog, debate and directions"}],"container-title":["Journal of Service Science Research"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s12927-017-0002-6.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/article\/10.1007\/s12927-017-0002-6\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s12927-017-0002-6.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2017,6,16]],"date-time":"2017-06-16T09:46:58Z","timestamp":1497606418000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/s12927-017-0002-6"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2017,6]]},"references-count":20,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2017,6]]}},"alternative-id":["2"],"URL":"https:\/\/doi.org\/10.1007\/s12927-017-0002-6","relation":{},"ISSN":["2093-0720","2093-0739"],"issn-type":[{"value":"2093-0720","type":"print"},{"value":"2093-0739","type":"electronic"}],"subject":[],"published":{"date-parts":[[2017,6]]}}}