{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,3]],"date-time":"2026-03-03T19:51:05Z","timestamp":1772567465056,"version":"3.50.1"},"reference-count":10,"publisher":"Springer Science and Business Media LLC","issue":"4","license":[{"start":{"date-parts":[[2016,9,23]],"date-time":"2016-09-23T00:00:00Z","timestamp":1474588800000},"content-version":"unspecified","delay-in-days":0,"URL":"http:\/\/creativecommons.org\/licenses\/by\/4.0"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Inf Technol Tourism"],"published-print":{"date-parts":[[2016,12]]},"DOI":"10.1007\/s40558-016-0065-0","type":"journal-article","created":{"date-parts":[[2016,9,23]],"date-time":"2016-09-23T09:03:35Z","timestamp":1474621415000},"page":"331-346","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":14,"title":["Restaurant revenue management: apply reservation management?"],"prefix":"10.1007","volume":"16","author":[{"given":"Bill J.","family":"Gregorash","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2016,9,23]]},"reference":[{"issue":"2","key":"65_CR1","doi-asserted-by":"crossref","first-page":"218","DOI":"10.1287\/msom.1110.0360","volume":"14","author":"A Alexandrov","year":"2012","unstructured":"Alexandrov A, Lariviere MA (2012) Are reservations recommended? Manuf Service Oper Manag 14(2):218\u2013230","journal-title":"Manuf Service Oper Manag"},{"key":"65_CR2","volume-title":"Remarkable service: a guide to winning and keeping customers for servers, managers, and restaurant owners","author":"Culinary Institute of America","year":"2014","unstructured":"Culinary Institute of America (2014) Remarkable service: a guide to winning and keeping customers for servers, managers, and restaurant owners. Wiley, New York"},{"issue":"4","key":"65_CR3","doi-asserted-by":"publisher","first-page":"334","DOI":"10.1080\/15378020802519603","volume":"11","author":"J Hwang","year":"2008","unstructured":"Hwang J (2008) Restaurant table management to reduce customer waiting times. J Foodservice Bus Res 11(4):334\u2013351. doi: 10.1080\/15378020802519603","journal-title":"J Foodservice Bus Res"},{"issue":"3","key":"65_CR4","doi-asserted-by":"publisher","first-page":"219","DOI":"10.1080\/15378020903158491","volume":"12","author":"J Hwang","year":"2009","unstructured":"Hwang J, Yoon S (2009) Where would you like to sit? Understanding customers\u2019 privacy-seeking tendencies and seating behaviors to create effective restaurant environments. J Foodservice Bus Res 12(3):219\u2013233. doi: 10.1080\/15378020903158491","journal-title":"J Foodservice Bus Res"},{"key":"65_CR5","doi-asserted-by":"crossref","first-page":"297","DOI":"10.1177\/1938965508322768","volume":"49","author":"SE Kimes","year":"2008","unstructured":"Kimes SE (2008) The role of technology in restaurant revenue management. Cornell Hosp Q 49:297","journal-title":"Cornell Hosp Q"},{"issue":"3","key":"65_CR6","doi-asserted-by":"publisher","first-page":"244","DOI":"10.1057\/rpm.2009.24","volume":"10","author":"SE Kimes","year":"2011","unstructured":"Kimes SE (2011) Customer attitudes towards restaurant reservations policies. J Revenue Pricing Manag 10(3):244\u2013260. doi: 10.1057\/rpm.2009.24","journal-title":"J Revenue Pricing Manag"},{"issue":"49","key":"65_CR7","first-page":"1","volume":"41","author":"M Prewitt","year":"2007","unstructured":"Prewitt M (2007) No reservations about first-come policies. Nation\u2019s Restaurant News 41(49):1\u20136","journal-title":"Nation\u2019s Restaurant News"},{"issue":"4","key":"65_CR8","doi-asserted-by":"crossref","first-page":"335","DOI":"10.1177\/1094670508314267","volume":"10","author":"GM Thompson","year":"2008","unstructured":"Thompson GM, Kwortnik RJ (2008) Pooling restaurant reservations to increase service efficiency. J Service Res 10(4):335\u2013346","journal-title":"J Service Res"},{"issue":"3","key":"65_CR9","first-page":"38","volume":"49","author":"B Thorn","year":"2015","unstructured":"Thorn B (2015) Demand for creative cocktails grows. Nation\u2019s Restaurant News 49(3):38\u201340","journal-title":"Nation\u2019s Restaurant News"},{"issue":"4","key":"65_CR10","first-page":"106","volume":"42","author":"H Weinstein","year":"2008","unstructured":"Weinstein H (2008) Wait management. Nation\u2019s Restaurant News 42(4):106","journal-title":"Nation\u2019s Restaurant News"}],"container-title":["Information Technology &amp; Tourism"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s40558-016-0065-0.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/article\/10.1007\/s40558-016-0065-0\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s40558-016-0065-0.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2017,6,24]],"date-time":"2017-06-24T23:32:19Z","timestamp":1498347139000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/s40558-016-0065-0"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2016,9,23]]},"references-count":10,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2016,12]]}},"alternative-id":["65"],"URL":"https:\/\/doi.org\/10.1007\/s40558-016-0065-0","relation":{},"ISSN":["1098-3058","1943-4294"],"issn-type":[{"value":"1098-3058","type":"print"},{"value":"1943-4294","type":"electronic"}],"subject":[],"published":{"date-parts":[[2016,9,23]]}}}