{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,27]],"date-time":"2026-03-27T18:07:32Z","timestamp":1774634852868,"version":"3.50.1"},"reference-count":87,"publisher":"Springer Science and Business Media LLC","issue":"4","license":[{"start":{"date-parts":[[2022,11,24]],"date-time":"2022-11-24T00:00:00Z","timestamp":1669248000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2022,11,24]],"date-time":"2022-11-24T00:00:00Z","timestamp":1669248000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Inf Technol Tourism"],"published-print":{"date-parts":[[2022,12]]},"DOI":"10.1007\/s40558-022-00236-7","type":"journal-article","created":{"date-parts":[[2022,11,24]],"date-time":"2022-11-24T17:17:13Z","timestamp":1669310233000},"page":"511-546","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":18,"title":["Developing a model for smart tourism destinations: an interpretive structural modelling approach"],"prefix":"10.1007","volume":"24","author":[{"given":"Sanaz","family":"Shafiee","sequence":"first","affiliation":[]},{"given":"Ali Rajabzadeh","family":"Ghatari","sequence":"additional","affiliation":[]},{"given":"Alireza","family":"Hasanzadeh","sequence":"additional","affiliation":[]},{"given":"Saeed","family":"Jahanyan","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2022,11,24]]},"reference":[{"issue":"4","key":"236_CR1","doi-asserted-by":"publisher","first-page":"443","DOI":"10.1016\/j.indmarman.2005.12.004","volume":"36","author":"A Agarwal","year":"2007","unstructured":"Agarwal A, Shankar R, Tiwari M (2007) Modeling agility of supply chain. Ind Mark Manage 36(4):443\u2013457","journal-title":"Ind Mark Manage"},{"key":"236_CR2","unstructured":"Alami T, Tahmasebi Aria T (2016) Sustainable and smart destination management: Opportunities for the DMO to act as an intelligent agent among destination stakeholders. (Master thesis), Ume\u00e5 University, School of Business and Economics"},{"issue":"1","key":"236_CR3","doi-asserted-by":"publisher","first-page":"4","DOI":"10.3390\/smartcities1010002","volume":"1","author":"Z Allam","year":"2018","unstructured":"Allam Z, Newman P (2018) Redefining the smart city: culture, metabolism and governance. Smart Cities 1(1):4\u201325","journal-title":"Smart Cities"},{"key":"236_CR4","doi-asserted-by":"publisher","first-page":"199","DOI":"10.1007\/978-3-319-40895-8_15","volume-title":"Sustainable smart cities: creating spaces for technological, social and business development","author":"J \u00c1lvarez-Garc\u00eda","year":"2017","unstructured":"\u00c1lvarez-Garc\u00eda J, R\u00edo-Rama MdIC, V\u00e1zquez-Huerta G, Rueda-Armengot C (2017) Smart city and tourism: an analysis of development of caceres (Spain) as a smart city. In: Peris-Ortiz M, Bennett DR, P\u00e9rez-Bustamante Y\u00e1bar D (eds) Sustainable smart cities: creating spaces for technological, social and business development. Springer International Publishing, Cham, pp 199\u2013218"},{"issue":"2","key":"236_CR5","first-page":"3","volume":"2","author":"R Attri","year":"2013","unstructured":"Attri R, Dev N, Sharma V (2013) Interpretive structural modelling (ISM) approach: an overview. Res J Manage Sci 2(2):3\u20138","journal-title":"Res J Manage Sci"},{"issue":"15","key":"236_CR6","doi-asserted-by":"publisher","first-page":"2787","DOI":"10.1016\/j.comnet.2010.05.010","volume":"54","author":"L Atzori","year":"2010","unstructured":"Atzori L, Iera A, Morabito G (2010) The internet of things: a survey. Comput Netw 54(15):2787\u20132805. https:\/\/doi.org\/10.1016\/j.comnet.2010.05.010","journal-title":"Comput Netw"},{"issue":"26","key":"236_CR7","first-page":"2558","volume":"7","author":"A Azar","year":"2013","unstructured":"Azar A, Bayat K (2013) Designing a model for\" Business process-orientation\" using interpretive structural modeling approach (ISM). Afr J Bus Manage 7(26):2558\u20132569","journal-title":"Afr J Bus Manage"},{"key":"236_CR8","doi-asserted-by":"publisher","DOI":"10.1016\/j.mex.2021.101401","volume":"8","author":"D Beiderbeck","year":"2021","unstructured":"Beiderbeck D, Frevel N, Heiko A, Schmidt SL, Schweitzer VM (2021) Preparing, conducting, and analyzing Delphi surveys: Cross-disciplinary practices, new directions, and advancements. MethodsX 8:101401","journal-title":"MethodsX"},{"issue":"9","key":"236_CR9","first-page":"11","volume":"12","author":"MAH Bhuiyan","year":"2013","unstructured":"Bhuiyan MAH, Siwar C, Ismail SM (2013) Tourism development in Malaysia from the perspective of development plans. Asian Soc Sci 12(9):11\u201318","journal-title":"Asian Soc Sci"},{"key":"236_CR10","doi-asserted-by":"crossref","first-page":"391","DOI":"10.1007\/978-3-319-14343-9_29","volume-title":"Information and communication technologies in tourism 2015","author":"K Boes","year":"2015","unstructured":"Boes K, Buhalis D, Inversini A (2015) Conceptualising smart tourism destination dimensions. In: Min H (ed) Information and communication technologies in tourism 2015. Springer, Cham, pp 391\u2013403"},{"issue":"2","key":"236_CR11","doi-asserted-by":"publisher","first-page":"108","DOI":"10.1108\/IJTC-12-2015-0032","volume":"2","author":"K Boes","year":"2016","unstructured":"Boes K, Buhalis D, Inversini A, Morrison A, Gretzel U (2016) Smart tourism destinations: ecosystems for tourism destination competitiveness. Int J Tourism Cities 2(2):108\u2013124. https:\/\/doi.org\/10.1108\/IJTC-12-2015-0032","journal-title":"Int J Tourism Cities"},{"issue":"6","key":"236_CR12","doi-asserted-by":"publisher","first-page":"877","DOI":"10.1108\/00251740510603619","volume":"43","author":"R Bolanos","year":"2005","unstructured":"Bolanos R, Fontela E, Nenclares A, Pastor P (2005) Using interpretive structural modelling in strategic decision-making groups. Manag Decis 43(6):877\u2013895","journal-title":"Manag Decis"},{"issue":"2","key":"236_CR13","doi-asserted-by":"publisher","first-page":"171","DOI":"10.1080\/13683500608668246","volume":"9","author":"J Briedenhann","year":"2006","unstructured":"Briedenhann J, Butts S (2006) Application of the Delphi technique to rural tourism project evaluation. Curr Issue Tour 9(2):171\u2013190","journal-title":"Curr Issue Tour"},{"issue":"1","key":"236_CR14","first-page":"41","volume":"25","author":"D Buhalis","year":"2000","unstructured":"Buhalis D (2000) Tourism and information technologies: past, present and future. Tour Recreat Res 25(1):41\u201358","journal-title":"Tour Recreat Res"},{"key":"236_CR15","volume-title":"eTourism: Information technology for strategic tourism management","author":"D Buhalis","year":"2003","unstructured":"Buhalis D (2003) eTourism: information technology for strategic tourism management. Financial Times Prentice-Hall, Pearson"},{"key":"236_CR16","doi-asserted-by":"publisher","first-page":"553","DOI":"10.1007\/978-3-319-03973-2_40","volume-title":"Information and communication technologies in tourism 2014","author":"D Buhalis","year":"2013","unstructured":"Buhalis D, Amaranggana A (2013) Smart tourism destinations. Information and communication technologies in tourism 2014. Springer, Cham, pp 553\u2013564"},{"issue":"3","key":"236_CR17","doi-asserted-by":"publisher","first-page":"285","DOI":"10.1007\/s40558-016-0060-5","volume":"16","author":"P Buonincontri","year":"2016","unstructured":"Buonincontri P, Micera R (2016) The experience co-creation in smart tourism destinations: a multiple case analysis of European destinations. Info Technol Tourism 16(3):285\u2013315. https:\/\/doi.org\/10.1007\/s40558-016-0060-5","journal-title":"Info Technol Tourism"},{"key":"236_CR18","doi-asserted-by":"crossref","unstructured":"Chatterjee S, Kar AK (2015) Smart Cities in developing economies: a literature review and policy insights. Paper presented at the Advances in Computing, Communications and Informatics (ICACCI), 2015 International Conference on Advances in Computing, Communications and Informatics (ICACCI)), IEEE, Kochi, pp 2335\u20132340","DOI":"10.1109\/ICACCI.2015.7275967"},{"issue":"19","key":"236_CR19","doi-asserted-by":"publisher","first-page":"7975","DOI":"10.3390\/su12197975","volume":"12","author":"S Chen","year":"2020","unstructured":"Chen S, Law R, Xu S, Zhang M (2020) Bibliometric and visualized analysis of mobile technology in tourism. Sustainability 12(19):7975","journal-title":"Sustainability"},{"key":"236_CR20","doi-asserted-by":"publisher","first-page":"45","DOI":"10.1007\/978-3-319-06160-3_3","volume-title":"Smart city","author":"RP Dameri","year":"2014","unstructured":"Dameri RP (2014) Comparing smart and digital city: initiatives and strategies in Amsterdam and Genoa. Are they digital and\/or smart? Smart city. Springer, pp 45\u201388"},{"issue":"2","key":"236_CR21","doi-asserted-by":"publisher","first-page":"551","DOI":"10.1016\/j.annals.2008.02.006","volume":"35","author":"IR del Bosque","year":"2008","unstructured":"del Bosque IR, San Mart\u00edn H (2008) Tourist satisfaction a cognitive-affective model. Ann Tour Res 35(2):551\u2013573","journal-title":"Ann Tour Res"},{"issue":"3","key":"236_CR22","first-page":"145","volume":"4","author":"G Del Chiappa","year":"2015","unstructured":"Del Chiappa G, Baggio R (2015) Knowledge transfer in smart tourism destinations: analyzing the effects of a network structure. J Destin Mark Manag 4(3):145\u2013150","journal-title":"J Destin Mark Manag"},{"issue":"5","key":"236_CR23","doi-asserted-by":"publisher","first-page":"847","DOI":"10.1016\/j.ipm.2017.10.006","volume":"54","author":"P Del Vecchio","year":"2017","unstructured":"Del Vecchio P, Mele G, Ndou V, Secundo G (2017) Creating value from social big data: implications for smart tourism destinations. Inf Process Manage 54(5):847\u2013860","journal-title":"Inf Process Manage"},{"key":"236_CR24","doi-asserted-by":"publisher","first-page":"7","DOI":"10.54055\/ejtr.v17i.291","volume":"17","author":"V Della Corte","year":"2017","unstructured":"Della Corte V, D\u2019Andrea C, Savastano I, Zamparelli P (2017) Smart cities and destination management: Impacts and opportunities for tourism competitiveness. Eur J Tour Res 17:7\u201327","journal-title":"Eur J Tour Res"},{"key":"236_CR25","doi-asserted-by":"publisher","first-page":"2909","DOI":"10.54055\/ejtr.v29i.2436","volume":"29","author":"L Errichiello","year":"2021","unstructured":"Errichiello L, Micera R (2021) A process-based perspective of smart tourism destination governance. Eur J Tour Res 29:2909\u20132909","journal-title":"Eur J Tour Res"},{"issue":"2","key":"236_CR26","doi-asserted-by":"publisher","first-page":"215824401664314","DOI":"10.1177\/2158244016643141","volume":"6","author":"JP Fefer","year":"2016","unstructured":"Fefer JP, De-Urioste Stone S, Daigle J, Silka L (2016) Using the Delphi technique to identify key elements for effective and sustainable visitor use planning frameworks. SAGE Open 6(2):2158244016643141","journal-title":"SAGE Open"},{"key":"236_CR27","doi-asserted-by":"crossref","unstructured":"Ganchev I, Ji Z, O'Droma M (2014) A generic IoT architecture for smart cities. In: Proceedings of 25th IET Irish signals & systems conference, pp 196\u2013199","DOI":"10.1049\/cp.2014.0684"},{"issue":"4","key":"236_CR28","doi-asserted-by":"publisher","first-page":"385","DOI":"10.1080\/10941665.2018.1444650","volume":"23","author":"Z Ghaderi","year":"2018","unstructured":"Ghaderi Z, Hatamifar P, Henderson JC (2018) Destination selection by smart tourists: the case of Isfahan, Iran. Asia Pacific J Tour Res 23(4):385\u2013394","journal-title":"Asia Pacific J Tour Res"},{"key":"236_CR29","volume-title":"From anticipation to action","author":"M Godet","year":"1994","unstructured":"Godet M (1994) From anticipation to action. UNESCO, Paris"},{"issue":"3","key":"236_CR30","doi-asserted-by":"publisher","first-page":"438","DOI":"10.1108\/JHLSCM-06-2018-0044","volume":"9","author":"T Gossler","year":"2019","unstructured":"Gossler T, Sigala IF, Wakolbinger T, Buber R (2019) Applying the Delphi method to determine best practices for outsourcing logistics in disaster relief. J Humanitarian Logistics Supply Chain Manag 9(3):438\u2013474","journal-title":"J Humanitarian Logistics Supply Chain Manag"},{"issue":"4","key":"236_CR31","first-page":"6","volume":"5","author":"T Graziano","year":"2014","unstructured":"Graziano T (2014) Boosting innovation and development: the Italian Smart Tourism, a critical perspective. Eur J Geogr 5(4):6\u201318","journal-title":"Eur J Geogr"},{"key":"236_CR32","first-page":"171","volume":"42","author":"U Gretzel","year":"2018","unstructured":"Gretzel U (2018) From smart destinations to smart tourism regions. Investigaciones Regionales-J Reg Res 42:171\u2013184","journal-title":"Investigaciones Regionales-J Reg Res"},{"issue":"3","key":"236_CR33","doi-asserted-by":"publisher","first-page":"179","DOI":"10.1007\/s12525-015-0196-8","volume":"25","author":"U Gretzel","year":"2015","unstructured":"Gretzel U, Sigala M, Xiang Z, Koo C (2015a) Smart tourism: foundations and developments. Electron Mark 25(3):179\u2013188. https:\/\/doi.org\/10.1007\/s12525-015-0196-8","journal-title":"Electron Mark"},{"key":"236_CR34","doi-asserted-by":"publisher","first-page":"558","DOI":"10.1016\/j.chb.2015.03.043","volume":"50","author":"U Gretzel","year":"2015","unstructured":"Gretzel U, Werthner H, Koo C, Lamsfus C (2015b) Conceptual foundations for understanding smart tourism ecosystems. Comput Hum Behav 50:558\u2013563","journal-title":"Comput Hum Behav"},{"issue":"2","key":"236_CR35","doi-asserted-by":"publisher","first-page":"216","DOI":"10.1108\/IJTC-04-2016-0007","volume":"2","author":"U Gretzel","year":"2016","unstructured":"Gretzel U, Zhong L, Koo C, Morrison A, Morrison A (2016) Application of smart tourism to cities. Int J Tour Cities 2(2):216\u2013233. https:\/\/doi.org\/10.1108\/IJTC-04-2016-0007","journal-title":"Int J Tour Cities"},{"issue":"1","key":"236_CR36","first-page":"54","volume":"2","author":"Y Guo","year":"2014","unstructured":"Guo Y, Liu H, Chai Y (2014) The embedding convergence of smart cities and tourism internet of things in China: an advance perspective. Adv Hospitality Tour Res (AHTR) 2(1):54\u201369","journal-title":"Adv Hospitality Tour Res (AHTR)"},{"issue":"1","key":"236_CR37","first-page":"10","volume":"12","author":"C-C Hsu","year":"2007","unstructured":"Hsu C-C, Sandford BA (2007) The Delphi technique: making sense of consensus. Pract Assess Res Eval 12(1):10","journal-title":"Pract Assess Res Eval"},{"issue":"6","key":"236_CR38","doi-asserted-by":"publisher","first-page":"755","DOI":"10.1016\/j.patrec.2004.09.027","volume":"26","author":"J-J Huang","year":"2005","unstructured":"Huang J-J, Tzeng G-H, Ong C-S (2005) Multidimensional data in multidimensional scaling using the analytic network process. Pattern Recogn Lett 26(6):755\u2013767","journal-title":"Pattern Recogn Lett"},{"issue":"1","key":"236_CR39","doi-asserted-by":"publisher","first-page":"163","DOI":"10.14329\/apjis.2015.25.1.163","volume":"25","author":"J Hwang","year":"2015","unstructured":"Hwang J, Park H-Y, Hunter WC (2015) Constructivism in smart tourism research: Seoul destination image. Asia Pacific J Info Syst 25(1):163\u2013178. https:\/\/doi.org\/10.14329\/apjis.2015.25.1.163","journal-title":"Asia Pacific J Info Syst"},{"issue":"13","key":"236_CR40","doi-asserted-by":"publisher","first-page":"1581","DOI":"10.1080\/13683500.2017.1388771","volume":"22","author":"JA Ivars-Baidal","year":"2017","unstructured":"Ivars-Baidal JA, Celdr\u00e1n-Bernabeu MA, Maz\u00f3n J-N, Perles-Ivars \u00c1F (2017) Smart destinations and the evolution of ICTs: a new scenario for destination management? Curr Issues Tour 22(13):1581\u20131600","journal-title":"Curr Issues Tour"},{"issue":"4","key":"236_CR41","doi-asserted-by":"publisher","first-page":"445","DOI":"10.1080\/14616688.2016.1183144","volume":"18","author":"DZ Jovicic","year":"2016","unstructured":"Jovicic DZ (2016) Key issues in the conceptualization of tourism destinations. Tour Geogr 18(4):445\u2013457","journal-title":"Tour Geogr"},{"issue":"4","key":"236_CR42","doi-asserted-by":"publisher","first-page":"445","DOI":"10.1080\/13683500.2017.1313203","volume":"18","author":"DZ Jovicic","year":"2017","unstructured":"Jovicic DZ (2017) From the traditional understanding of tourism destination to the smart tourism destination. Curr Issue Tour 18(4):445\u2013457. https:\/\/doi.org\/10.1080\/13683500.2017.1313203","journal-title":"Curr Issue Tour"},{"issue":"7","key":"236_CR43","doi-asserted-by":"publisher","first-page":"18","DOI":"10.1108\/02634509410065537","volume":"12","author":"E Kaynak","year":"1994","unstructured":"Kaynak E, Bloom J, Leibold M (1994) Using the Delphi technique to predict future tourism potential. Marketing Intell Plann 12(7):18\u201329","journal-title":"Marketing Intell Plann"},{"issue":"12","key":"236_CR44","doi-asserted-by":"publisher","first-page":"2279","DOI":"10.3390\/su9122279","volume":"9","author":"MS Khan","year":"2017","unstructured":"Khan MS, Woo M, Nam K, Chathoth PK (2017) Smart city and smart tourism: a case of Dubai. Sustainability 9(12):2279","journal-title":"Sustainability"},{"issue":"11","key":"236_CR45","doi-asserted-by":"publisher","first-page":"2082","DOI":"10.3390\/su9112082","volume":"9","author":"D Kim","year":"2017","unstructured":"Kim D, Kim S (2017) The role of mobile technology in tourism: Patents, articles, news, and mobile tour app reviews. Sustainability 9(11):2082","journal-title":"Sustainability"},{"issue":"1","key":"236_CR46","doi-asserted-by":"publisher","first-page":"99","DOI":"10.14329\/apjis.2015.25.1.099","volume":"25","author":"C Koo","year":"2015","unstructured":"Koo C, Gretzel U, Hunter WC, Chung N (2015) The role of IT in tourism. Asia Pacific J Info Syst 25(1):99\u2013104","journal-title":"Asia Pacific J Info Syst"},{"issue":"4","key":"236_CR47","doi-asserted-by":"publisher","first-page":"561","DOI":"10.14329\/apjis.2016.26.4.561","volume":"26","author":"C Koo","year":"2016","unstructured":"Koo C, Shin S, Gretzel U, Hunter WC, Chung N (2016) Conceptualization of smart tourism destination competitiveness. Asia Pacific J Info Syst 26(4):561\u2013576","journal-title":"Asia Pacific J Info Syst"},{"issue":"3","key":"236_CR48","doi-asserted-by":"publisher","first-page":"670","DOI":"10.1016\/j.annals.2009.12.004","volume":"37","author":"O Krutwaysho","year":"2010","unstructured":"Krutwaysho O, Bramwell B (2010) Tourism policy implementation and society. Ann Tour Res 37(3):670\u2013691","journal-title":"Ann Tour Res"},{"key":"236_CR49","doi-asserted-by":"crossref","first-page":"363","DOI":"10.1007\/978-3-319-14343-9_27","volume-title":"Information and communication technologies in tourism 2015","author":"C Lamsfus","year":"2015","unstructured":"Lamsfus C, Mart\u00edn D, Alzua-Sorzabal A, Torres-Manzanera E (2015) Smart tourism destinations: an extended conception of smart cities focusing on human mobility. Information and communication technologies in tourism 2015. Springer, pp 363\u2013375"},{"issue":"4","key":"236_CR50","doi-asserted-by":"publisher","first-page":"341","DOI":"10.1002\/jtr.661","volume":"10","author":"CF Lee","year":"2008","unstructured":"Lee CF, King BE (2008) Using the Delphi method to assess the potential of Taiwan\u2019s hot springs tourism sector. Int J Tour Res 10(4):341\u2013352","journal-title":"Int J Tour Res"},{"key":"236_CR51","doi-asserted-by":"publisher","first-page":"173","DOI":"10.1007\/978-3-319-51168-9_13","volume-title":"Seoul Information and Communication Technologies in Tourism 2017","author":"J Lee","year":"2017","unstructured":"Lee J, Lee H, Chung N, Koo C (2017) An integrative model of the pursuit of happiness and the role of smart tourism technology: a case of international tourists. Seoul Information and Communication Technologies in Tourism 2017. Springer, pp 173\u2013186"},{"issue":"1","key":"236_CR52","doi-asserted-by":"publisher","first-page":"6","DOI":"10.1108\/EJMBE-11-2017-0051","volume":"27","author":"P Liberato","year":"2018","unstructured":"Liberato P, Alen E, Liberato D (2018) Smart tourism destination triggers consumer experience: the case of Porto. Eur J Manag Bus Econ 27(1):6\u201325","journal-title":"Eur J Manag Bus Econ"},{"issue":"12","key":"236_CR53","doi-asserted-by":"publisher","first-page":"2175","DOI":"10.3390\/su9122175","volume":"9","author":"C Lim","year":"2017","unstructured":"Lim C, Mostafa N, Park J (2017) Digital Omotenashi: toward a smart tourism design systems. Sustainability 9(12):2175","journal-title":"Sustainability"},{"key":"236_CR84","unstructured":"Ling-Yun Z, Nao L, Min L (2012) On the basic concept of smarter tourism and its theoretical system. Tourism Tribune\/Lvyou Xuekan 27(5):66\u201373"},{"issue":"2","key":"236_CR54","first-page":"137","volume":"25","author":"P Lombardi","year":"2012","unstructured":"Lombardi P, Giordano S, Farouh H, Yousef W (2012) Modelling the smart city performance. Innovation: Eur J Soc Sci Res 25(2):137\u2013149","journal-title":"Innovation: Eur J Soc Sci Res"},{"key":"236_CR55","doi-asserted-by":"publisher","DOI":"10.1016\/j.tmp.2021.100862","volume":"39","author":"A Mandi\u0107","year":"2021","unstructured":"Mandi\u0107 A, Kennell J (2021) Smart governance for heritage tourism destinations: contextual factors and destination management organization perspectives. Tour Manag Perspect 39:100862","journal-title":"Tour Manag Perspect"},{"issue":"3","key":"236_CR56","doi-asserted-by":"publisher","first-page":"14","DOI":"10.4018\/ijom.2014070102","volume":"4","author":"G Mastorakis","year":"2014","unstructured":"Mastorakis G, Trihas N, Mavromoustakis CX, Perakakis E, Kopanakis I (2014) A cloud computing model for efficient marketing planning in tourism. Int J Online Marketing (IJOM) 4(3):14\u201330","journal-title":"Int J Online Marketing (IJOM)"},{"issue":"3","key":"236_CR57","doi-asserted-by":"publisher","first-page":"243","DOI":"10.1007\/s12525-015-0182-1","volume":"25","author":"B Neuhofer","year":"2015","unstructured":"Neuhofer B, Buhalis D, Ladkin A (2015) Smart technologies for personalized experiences: a case study in the hospitality domain. Electron Mark 25(3):243\u2013254","journal-title":"Electron Mark"},{"key":"236_CR58","doi-asserted-by":"publisher","DOI":"10.1787\/tour-2018-en","volume-title":"OECD tourism trends and policies 2018","author":"OECD","year":"2018","unstructured":"OECD (2018) Towards investment and financing for sustainable tourism. OECD tourism trends and policies 2018. OECD Publishing, Paris"},{"key":"236_CR59","doi-asserted-by":"publisher","DOI":"10.1787\/6b47b985-en","volume-title":"OECD tourism trends and policies 2020","author":"OECD","year":"2020","unstructured":"OECD (2020) OECD tourism trends and policies 2020. OECD Publishing, Paris"},{"issue":"1","key":"236_CR60","doi-asserted-by":"publisher","first-page":"140","DOI":"10.3390\/su10010140","volume":"10","author":"F Polese","year":"2018","unstructured":"Polese F, Botti A, Grimaldi M, Monda A, Vesci M (2018) Social innovation in smart tourism ecosystems: how technology and institutions shape sustainable value co-creation. Sustainability 10(1):140","journal-title":"Sustainability"},{"issue":"3","key":"236_CR61","doi-asserted-by":"publisher","first-page":"311","DOI":"10.1504\/IJKBD.2014.065320","volume":"5","author":"A Presenza","year":"2014","unstructured":"Presenza A, Micera R, Splendiani S, Del Chiappa G (2014) Stakeholder e-involvement and participatory tourism planning: analysis of an Italian case study. Int J Knowl-Based Dev 5(3):311\u2013328","journal-title":"Int J Knowl-Based Dev"},{"issue":"2","key":"236_CR62","doi-asserted-by":"publisher","first-page":"153","DOI":"10.1504\/IJPQM.2011.041844","volume":"8","author":"T Raj","year":"2011","unstructured":"Raj T, Attri R (2011) Identification and modelling of barriers in the implementation of TQM. Int J Productivity Qual Manage 8(2):153\u2013179","journal-title":"Int J Productivity Qual Manage"},{"issue":"8","key":"236_CR63","doi-asserted-by":"publisher","first-page":"1011","DOI":"10.1016\/j.techfore.2004.07.002","volume":"72","author":"V Ravi","year":"2005","unstructured":"Ravi V, Shankar R (2005) Analysis of interactions among the barriers of reverse logistics. Technol Forecast Soc Chang 72(8):1011\u20131029","journal-title":"Technol Forecast Soc Chang"},{"key":"236_CR64","doi-asserted-by":"publisher","first-page":"565","DOI":"10.1007\/978-3-319-03973-2_41","volume-title":"Information and communication technologies in tourism 2014","author":"E Ronay","year":"2013","unstructured":"Ronay E, Egger R (2013) NFC smart city: cities of the future\u2014a scenario technique application. Information and communication technologies in tourism 2014. Springer, pp 565\u2013577"},{"key":"236_CR65","first-page":"91","volume-title":"Interpretive structural modeling: methodology for large-scale systems","author":"AP Sage","year":"1977","unstructured":"Sage AP (1977) Interpretive structural modeling: methodology for large-scale systems. McGraw-Hil, New York, pp 91\u2013164"},{"key":"236_CR66","first-page":"178","volume":"2","author":"AV S\u00e1nchez","year":"2016","unstructured":"S\u00e1nchez AV (2016) Exploring the concept of smart tourist destination. Enlightening Tour 2:178\u2013196","journal-title":"Enlightening Tour"},{"key":"236_CR67","doi-asserted-by":"publisher","DOI":"10.1016\/j.mex.2020.101179","volume":"8","author":"U Schmalz","year":"2021","unstructured":"Schmalz U, Spinler S, Ringbeck J (2021) Lessons learned from a two-round Delphi-based scenario study. MethodsX 8:101179","journal-title":"MethodsX"},{"key":"236_CR68","doi-asserted-by":"publisher","first-page":"287","DOI":"10.1016\/j.tmp.2019.06.002","volume":"31","author":"S Shafiee","year":"2019","unstructured":"Shafiee S, Ghatari AR, Hasanzadeh A, Jahanyan S (2019) Developing a model for sustainable smart tourism destinations: a systematic review. Tour Manage Perspect 31:287\u2013300. https:\/\/doi.org\/10.1016\/j.tmp.2019.06.002","journal-title":"Tour Manage Perspect"},{"key":"236_CR69","doi-asserted-by":"publisher","DOI":"10.1108\/TR-06-2019-0235","author":"S Shafiee","year":"2021","unstructured":"Shafiee S, Ghatari AR, Hasanzadeh A, Jahanyan S (2021) Smart tourism destinations: a systematic review. Tour Rev. https:\/\/doi.org\/10.1108\/TR-06-2019-0235","journal-title":"Tour Rev"},{"key":"236_CR70","doi-asserted-by":"crossref","unstructured":"Su K, Li J, Fu H (2011). Smart city and the applications. Paper presented at the 2011 International Conference on Electronics, Communications and Control (ICECC), Ningbo, China, pp 1028\u20131031","DOI":"10.1109\/ICECC.2011.6066743"},{"issue":"2","key":"236_CR71","doi-asserted-by":"publisher","first-page":"87","DOI":"10.1007\/s40171-012-0008-3","volume":"13","author":"S Sushil","year":"2012","unstructured":"Sushil S (2012) Interpreting the interpretive structural model. Glob J Flex Syst Manag 13(2):87\u2013106","journal-title":"Glob J Flex Syst Manag"},{"key":"236_CR72","unstructured":"Tu Q, Liu A (2014) Framework of smart tourism research and related progress in China. Paper presented at the In International conference on management and engineering (CME 2014), Shanghai,China, pp 140\u2013146"},{"key":"236_CR73","unstructured":"Turoff M, Linstone HA (2002) The Delphi method: techniques and applications. Addison-Wesley Publishing Company"},{"issue":"23","key":"236_CR74","first-page":"13861","volume":"12","author":"D T\u00fcz\u00fcnkan","year":"2017","unstructured":"T\u00fcz\u00fcnkan D (2017) The relationship between innovation and tourism: the case of smart tourism. Int J Appl Eng Res 12(23):13861\u201313867","journal-title":"Int J Appl Eng Res"},{"issue":"10","key":"236_CR75","doi-asserted-by":"publisher","first-page":"845","DOI":"10.1016\/j.telpol.2017.10.005","volume":"42","author":"K Vu","year":"2017","unstructured":"Vu K, Hartley K (2017) Promoting smart cities in developing countries: policy insights from Vietnam. Telecommun Policy. 42(10):845\u2013859","journal-title":"Telecommun Policy."},{"issue":"2","key":"236_CR76","doi-asserted-by":"publisher","first-page":"59","DOI":"10.1016\/j.jdmm.2013.05.004","volume":"2","author":"D Wang","year":"2013","unstructured":"Wang D, Li XR, Li Y (2013) China\u2019s \u201csmart tourism destination\u201d initiative: a taste of the service-dominant logic. J Destin Mark Manag 2(2):59\u201361. https:\/\/doi.org\/10.1016\/j.jdmm.2013.05.004","journal-title":"J Destin Mark Manag"},{"key":"236_CR77","doi-asserted-by":"publisher","first-page":"309","DOI":"10.1016\/j.tourman.2015.12.003","volume":"54","author":"X Wang","year":"2016","unstructured":"Wang X, Li XR, Zhen F, Zhang J (2016) How smart is your tourist attraction?: Measuring tourist preferences of smart tourism attractions via a FCEM-AHP and IPA approach. Tour Manage 54:309\u2013320","journal-title":"Tour Manage"},{"issue":"5","key":"236_CR78","first-page":"405","volume":"SMC-4","author":"J Warified","year":"1974","unstructured":"Warified J (1974) Toward interpretation of complex structural modeling. IEEE Trans SMC-4(5):405\u2013417","journal-title":"IEEE Trans"},{"key":"236_CR79","doi-asserted-by":"publisher","first-page":"299","DOI":"10.1007\/978-3-319-44263-1_17","volume-title":"Analytics in smart tourism design","author":"Z Xiang","year":"2017","unstructured":"Xiang Z, Fesenmaier DR (2017) Big data analytics, tourism design and smart tourism. Analytics in smart tourism design. Springer, pp 299\u2013307"},{"issue":"8","key":"236_CR80","doi-asserted-by":"publisher","first-page":"3401","DOI":"10.3390\/su12083401","volume":"12","author":"BH Ye","year":"2020","unstructured":"Ye BH, Ye H, Law R (2020) Systematic review of smart tourism research. Sustainability 12(8):3401","journal-title":"Sustainability"},{"issue":"19","key":"236_CR81","first-page":"1872","volume":"7","author":"S-H Yin","year":"2012","unstructured":"Yin S-H, Wang C-C, Teng L-Y, Yulam MH (2012) Application of DEMATEL, ISM, and ANP for key success factor (KSF) complexity analysis in R&D alliance. Sci Res Essays 7(19):1872\u20131890","journal-title":"Sci Res Essays"},{"issue":"12","key":"236_CR82","doi-asserted-by":"publisher","first-page":"2162","DOI":"10.3390\/su9122162","volume":"9","author":"C Yoo","year":"2017","unstructured":"Yoo C, Kwon S, Na H, Chang B (2017a) Factors affecting the adoption of gamified smart tourism applications: an integrative approach. Sustainability 9(12):2162\u20132183","journal-title":"Sustainability"},{"key":"236_CR83","doi-asserted-by":"publisher","first-page":"330","DOI":"10.1016\/j.techfore.2016.10.071","volume":"123","author":"CW Yoo","year":"2017","unstructured":"Yoo CW, Goo J, Huang CD, Nam K, Woo M (2017b) Improving travel decision support satisfaction with smart tourism technologies: a framework of tourist elaboration likelihood and self-efficacy. Technol Forecast Soc Chang 123:330\u2013341","journal-title":"Technol Forecast Soc Chang"},{"key":"236_CR85","doi-asserted-by":"crossref","unstructured":"Zhou D-q, Zhang L, Li H-w (2006) A study of the system's hierarchical structure through integration of DEMATEL and ISM. Paper presented at the 2006 international conference on machine learning and cybernetics","DOI":"10.1109\/ICMLC.2006.258757"},{"key":"236_CR86","unstructured":"Zhu W, Zhang L, Li N (2014) Challenges, function changing of government and enterprises in Chinese smart tourism.m. In: Xiang Z, Tussyadiah I. (eds). Short paper proceedings of the ENTER 2014 Conference on Information and Communication Technologies in Tourism"},{"key":"236_CR87","unstructured":"Zhuang C (2015) Study on innovative design of chinese smart tourism products based on Cangzhou urban planning project. (Master thesis), Aalto University Learning Centre"}],"container-title":["Information Technology & Tourism"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s40558-022-00236-7.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/article\/10.1007\/s40558-022-00236-7\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s40558-022-00236-7.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,3,14]],"date-time":"2023-03-14T00:54:58Z","timestamp":1678755298000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/s40558-022-00236-7"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,11,24]]},"references-count":87,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2022,12]]}},"alternative-id":["236"],"URL":"https:\/\/doi.org\/10.1007\/s40558-022-00236-7","relation":{},"ISSN":["1098-3058","1943-4294"],"issn-type":[{"value":"1098-3058","type":"print"},{"value":"1943-4294","type":"electronic"}],"subject":[],"published":{"date-parts":[[2022,11,24]]},"assertion":[{"value":"10 July 2021","order":1,"name":"received","label":"Received","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"20 September 2022","order":2,"name":"revised","label":"Revised","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"22 September 2022","order":3,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"24 November 2022","order":4,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}}]}}