{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,22]],"date-time":"2026-07-22T11:44:03Z","timestamp":1784720643390,"version":"3.55.0"},"reference-count":79,"publisher":"Springer Science and Business Media LLC","issue":"2","license":[{"start":{"date-parts":[[2021,6,24]],"date-time":"2021-06-24T00:00:00Z","timestamp":1624492800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2021,6,24]],"date-time":"2021-06-24T00:00:00Z","timestamp":1624492800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"funder":[{"DOI":"10.13039\/501100001809","name":"National Natural Science Foundation of China","doi-asserted-by":"publisher","award":["71571123"],"award-info":[{"award-number":["71571123"]}],"id":[{"id":"10.13039\/501100001809","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/501100001809","name":"National Natural Science Foundation of China","doi-asserted-by":"publisher","award":["71771155"],"award-info":[{"award-number":["71771155"]}],"id":[{"id":"10.13039\/501100001809","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Int. J. Fuzzy Syst."],"published-print":{"date-parts":[[2022,3]]},"DOI":"10.1007\/s40815-021-01131-9","type":"journal-article","created":{"date-parts":[[2021,6,24]],"date-time":"2021-06-24T20:02:16Z","timestamp":1624564936000},"page":"755-777","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":65,"title":["Ranking Tourist Attractions through Online Reviews: A Novel Method with Intuitionistic and Hesitant Fuzzy Information Based on Sentiment Analysis"],"prefix":"10.1007","volume":"24","author":[{"given":"Yong","family":"Qin","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Xinxin","family":"Wang","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Zeshui","family":"Xu","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"297","published-online":{"date-parts":[[2021,6,24]]},"reference":[{"key":"1131_CR1","doi-asserted-by":"crossref","first-page":"276","DOI":"10.1016\/j.tourman.2019.03.009","volume":"74","author":"ZP Hou","year":"2019","unstructured":"Hou, Z.P., Cui, F.S., Meng, Y.H., Lian, T.H., Yu, C.H.: Opinion mining from online travel reviews: A comparative analysis of Chinese major OTAs using semantic association analysis. Tour. Manage. 74, 276\u2013289 (2019)","journal-title":"Tour. Manage."},{"key":"1131_CR2","doi-asserted-by":"crossref","first-page":"301","DOI":"10.1016\/j.tourman.2018.03.009","volume":"68","author":"JJ Li","year":"2018","unstructured":"Li, J.J., Xu, L.Z., Tang, L., Wang, S.Y., Li, L.: Big data in tourism research: A literature review. Tour. Manage. 68, 301\u2013323 (2018)","journal-title":"Tour. Manage."},{"issue":"3","key":"1131_CR3","doi-asserted-by":"crossref","first-page":"341","DOI":"10.1177\/0165551518789872","volume":"45","author":"M Afzaal","year":"2019","unstructured":"Afzaal, M., Usman, M., Fong, A.: Predictive aspect-based sentiment classification of online tourist reviews. J. Inf. Sci. 45(3), 341\u2013363 (2019)","journal-title":"J. Inf. Sci."},{"issue":"7","key":"1131_CR4","doi-asserted-by":"crossref","first-page":"908","DOI":"10.1177\/0047287517724918","volume":"57","author":"SL Toral","year":"2018","unstructured":"Toral, S.L., Martinez-Torres, M.R., Gonzalez-Rodriguez, M.R.: Identification of the unique attributes of tourist destinations from online reviews. J. Travel Res. 57(7), 908\u2013919 (2018)","journal-title":"J. Travel Res."},{"issue":"3","key":"1131_CR5","doi-asserted-by":"crossref","first-page":"564","DOI":"10.1108\/IntR-05-2017-0212","volume":"28","author":"AYL Chong","year":"2018","unstructured":"Chong, A.Y.L., Khong, K.W., Ma, T., McCabe, S., Wang, Y.: Analyzing key influences of tourists\u2019 acceptance of online reviews in travel decisions. Internet Res. 28(3), 564\u2013586 (2018)","journal-title":"Internet Res."},{"issue":"2","key":"1131_CR6","doi-asserted-by":"crossref","first-page":"436","DOI":"10.1016\/j.ipm.2016.12.002","volume":"53","author":"YH Hu","year":"2017","unstructured":"Hu, Y.H., Chen, Y.L., Chou, H.L.: Opinion mining from online hotel reviews-A text summarization approach. Inf. Process. Manage. 53(2), 436\u2013449 (2017)","journal-title":"Inf. Process. Manage."},{"key":"1131_CR7","doi-asserted-by":"crossref","first-page":"321","DOI":"10.1016\/j.tourman.2012.10.017","volume":"36","author":"G Li","year":"2013","unstructured":"Li, G., Law, R., Vu, H.Q., Rong, J.: Discovering the hotel selection preferences of Hong Kong inbound travelers using the Choquet Integral. Tour. Manage. 36, 321\u2013330 (2013)","journal-title":"Tour. Manage."},{"key":"1131_CR8","doi-asserted-by":"crossref","first-page":"149","DOI":"10.1016\/j.inffus.2016.11.012","volume":"36","author":"Y Liu","year":"2017","unstructured":"Liu, Y., Bi, J.W., Fan, Z.P.: Ranking products through online reviews: A method based on sentiment analysis technique and intuitionistic fuzzy set theory. Information Fusion 36, 149\u2013161 (2017)","journal-title":"Information Fusion"},{"key":"1131_CR9","doi-asserted-by":"publisher","DOI":"10.1080\/01605682.2018.1545519","author":"D Zhang","year":"2019","unstructured":"Zhang, D., Li, Y., Wu, C.: An extended TODIM method to rank products with online reviews under intuitionistic fuzzy environment. J. Operat. Res. Soc. (2019). https:\/\/doi.org\/10.1080\/01605682.2018.1545519","journal-title":"J. Operat. Res. Soc."},{"key":"1131_CR10","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1016\/j.neucom.2018.09.096","volume":"353","author":"A Valdivia","year":"2019","unstructured":"Valdivia, A., Hrabova, E., Chaturvedi, I., Luzon, M.V., Troiano, L., Cambria, E., Herrera, F.: Inconsistencies on TripAdvisor reviews: A unified index between users and sentiment analysis methods. Neurocomputing 353, 3\u201316 (2019)","journal-title":"Neurocomputing"},{"issue":"3","key":"1131_CR11","doi-asserted-by":"crossref","first-page":"805","DOI":"10.1007\/s10115-017-1055-z","volume":"53","author":"A Tripathy","year":"2017","unstructured":"Tripathy, A., Anand, A., Rath, S.K.: Document-level sentiment classification using hybrid machine learning approach. Knowl. Inf. Syst. 53(3), 805\u2013831 (2017)","journal-title":"Knowl. Inf. Syst."},{"issue":"2","key":"1131_CR12","doi-asserted-by":"crossref","first-page":"621","DOI":"10.1016\/j.eswa.2012.07.059","volume":"40","author":"R Moraes","year":"2013","unstructured":"Moraes, R., Valiati, J.F., Neto, W.P.G.: Document-level sentiment classification: An empirical comparison between SVM and ANN. Expert Syst. Appl. 40(2), 621\u2013633 (2013)","journal-title":"Expert Syst. Appl."},{"issue":"6","key":"1131_CR13","doi-asserted-by":"crossref","first-page":"1138","DOI":"10.1016\/j.ins.2010.11.023","volume":"181","author":"R Xia","year":"2011","unstructured":"Xia, R., Zong, C.Q., Li, S.S.: Ensemble of feature sets and classification algorithms for sentiment classification. Inf. Sci. 181(6), 1138\u20131152 (2011)","journal-title":"Inf. Sci."},{"issue":"3","key":"1131_CR14","doi-asserted-by":"crossref","first-page":"1083","DOI":"10.1016\/j.eswa.2014.08.036","volume":"42","author":"SM Liu","year":"2015","unstructured":"Liu, S.M., Chen, J.H.: A multi-label classification based approach for sentiment classification. Expert Syst. Appl. 42(3), 1083\u20131093 (2015)","journal-title":"Expert Syst. Appl."},{"key":"1131_CR15","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1016\/j.eswa.2016.06.005","volume":"62","author":"A Onan","year":"2016","unstructured":"Onan, A., Korukoglu, S., Bulut, H.: A multiobjective weighted voting ensemble classifier based on differential evolution algorithm for text sentiment classification. Expert Syst. Appl. 62, 1\u201316 (2016)","journal-title":"Expert Syst. Appl."},{"key":"1131_CR16","doi-asserted-by":"crossref","first-page":"38","DOI":"10.1016\/j.ins.2017.02.016","volume":"394","author":"Y Liu","year":"2017","unstructured":"Liu, Y., Bi, J.W., Fan, Z.P.: A method for multi-class sentiment classification based on an improved one-vs-one (OVO) strategy and the support vector machine (SVM) algorithm. Inf. Sci. 394, 38\u201352 (2017)","journal-title":"Inf. Sci."},{"issue":"4","key":"1131_CR17","doi-asserted-by":"crossref","first-page":"1245","DOI":"10.1016\/j.ipm.2019.02.018","volume":"56","author":"A Abdi","year":"2019","unstructured":"Abdi, A., Shamsuddin, S.M., Hasan, S., Piran, J.: Deep learning-based sentiment classification of evaluative text based on multi-feature fusion. Inf. Process. Manage. 56(4), 1245\u20131259 (2019)","journal-title":"Inf. Process. Manage."},{"key":"1131_CR18","doi-asserted-by":"crossref","first-page":"272","DOI":"10.1016\/j.eswa.2018.10.003","volume":"118","author":"HH Do","year":"2019","unstructured":"Do, H.H., Prasad, P.W.C., Maag, A., Alsadoon, A.: Deep learning for aspect-based sentiment analysis: a comparative review. Expert Syst. Appl. 118, 272\u2013299 (2019)","journal-title":"Expert Syst. Appl."},{"key":"1131_CR19","doi-asserted-by":"crossref","first-page":"862","DOI":"10.1016\/j.ins.2016.07.028","volume":"367","author":"FH Khan","year":"2016","unstructured":"Khan, F.H., Qamar, U., Bashir, S.: eSAP: A decision support framework for enhanced sentiment analysis and polarity classification. Inf. Sci. 367, 862\u2013873 (2016)","journal-title":"Inf. Sci."},{"issue":"6","key":"1131_CR20","first-page":"424","volume":"8","author":"QT Ain","year":"2017","unstructured":"Ain, Q.T., Ali, M., Riaz, A., Noureen, A., Kamran, M., Hayat, B., Rehman, A.: Sentiment analysis using deep learning techniques: A review. Int. J. Adv. Comput. Sci. Appl. 8(6), 424\u2013433 (2017)","journal-title":"Int. J. Adv. Comput. Sci. Appl."},{"issue":"3","key":"1131_CR21","doi-asserted-by":"crossref","first-page":"338","DOI":"10.1016\/S0019-9958(65)90241-X","volume":"8","author":"LA Zadeh","year":"1965","unstructured":"Zadeh, L.A.: Fuzzy sets. Inf. Control 8(3), 338\u2013353 (1965)","journal-title":"Inf. Control"},{"issue":"2","key":"1131_CR22","doi-asserted-by":"crossref","first-page":"191","DOI":"10.1016\/0165-0114(86)90077-1","volume":"20","author":"IB Turksen","year":"1986","unstructured":"Turksen, I.B.: Interval valued fuzzy-sets based on normal forms. Fuzzy Sets Syst. 20(2), 191\u2013210 (1986)","journal-title":"Fuzzy Sets Syst."},{"issue":"1","key":"1131_CR23","doi-asserted-by":"crossref","first-page":"87","DOI":"10.1016\/S0165-0114(86)80034-3","volume":"20","author":"KT Atanassov","year":"1986","unstructured":"Atanassov, K.T.: Intuitionistic fuzzy sets. Fuzzy Sets Syst. 20(1), 87\u201396 (1986)","journal-title":"Fuzzy Sets Syst."},{"issue":"6","key":"1131_CR24","first-page":"529","volume":"25","author":"V Torra","year":"2010","unstructured":"Torra, V.: Hesitant fuzzy sets. Int. J. Intell. Syst. 25(6), 529\u2013539 (2010)","journal-title":"Int. J. Intell. Syst."},{"issue":"4","key":"1131_CR25","doi-asserted-by":"crossref","first-page":"958","DOI":"10.1109\/TFUZZ.2013.2278989","volume":"22","author":"RR Yager","year":"2014","unstructured":"Yager, R.R.: Pythagorean membership grades in multicriteria decision making. IEEE Trans. Fuzzy Syst. 22(4), 958\u2013965 (2014)","journal-title":"IEEE Trans. Fuzzy Syst."},{"issue":"1","key":"1131_CR26","doi-asserted-by":"crossref","first-page":"220","DOI":"10.1016\/j.ejor.2006.04.009","volume":"179","author":"HW Liu","year":"2007","unstructured":"Liu, H.W., Wang, G.J.: Multi-criteria decision-making methods based on intuitionistic fuzzy sets. Eur. J. Oper. Res. 179(1), 220\u2013233 (2007)","journal-title":"Eur. J. Oper. Res."},{"issue":"2","key":"1131_CR27","doi-asserted-by":"crossref","first-page":"1236","DOI":"10.1111\/itor.12569","volume":"27","author":"J Hu","year":"2020","unstructured":"Hu, J., Zhang, X., Yang, Y., Liu, Y., Chen, X.: New doctors ranking system based on VIKOR method. Int. Trans. Oper. Res. 27(2), 1236\u20131261 (2020)","journal-title":"Int. Trans. Oper. Res."},{"key":"1131_CR28","doi-asserted-by":"crossref","first-page":"122807","DOI":"10.1016\/j.jclepro.2020.122807","volume":"272","author":"AR Mishra","year":"2020","unstructured":"Mishra, A.R., Mardani, A., Rani, P., Zavadskas, E.K.: A novel EDAS approach on intuitionistic fuzzy set for assessment of health-care waste disposal technology using new parametric divergence measures. J. Cleaner Prod. 272, 122807 (2020)","journal-title":"J. Cleaner Prod."},{"issue":"3","key":"1131_CR29","doi-asserted-by":"crossref","first-page":"2560","DOI":"10.1016\/j.eswa.2011.08.108","volume":"39","author":"Z Pei","year":"2012","unstructured":"Pei, Z., Zheng, L.: A novel approach to multi-attribute decision making based on intuitionistic fuzzy sets. Expert Syst. Appl. 39(3), 2560\u20132566 (2012)","journal-title":"Expert Syst. Appl."},{"issue":"10","key":"1131_CR30","doi-asserted-by":"crossref","first-page":"12318","DOI":"10.1016\/j.eswa.2011.04.010","volume":"38","author":"MC Wu","year":"2011","unstructured":"Wu, M.C., Chen, T.Y.: The ELECTRE multicriteria analysis approach based on Atanassov\u2019s intuitionistic fuzzy sets. Expert Syst. Appl. 38(10), 12318\u201312327 (2011)","journal-title":"Expert Syst. Appl."},{"key":"1131_CR31","doi-asserted-by":"crossref","first-page":"103124","DOI":"10.1016\/j.infrared.2019.103124","volume":"105","author":"K Zhang","year":"2020","unstructured":"Zhang, K., Huang, Y., Yuan, X., Ma, H., Zhao, C.: Infrared and visible image fusion based on intuitionistic fuzzy sets. Infrared Phys. Technol. 105, 103124 (2020)","journal-title":"Infrared Phys. Technol."},{"key":"1131_CR32","first-page":"77","volume":"15","author":"GW Wei","year":"2018","unstructured":"Wei, G.W.: Some similarity measures for picture fuzzy sets and their applications. Iranian Journal of Fuzzy Systems 15, 77\u201389 (2018)","journal-title":"Iranian Journal of Fuzzy Systems"},{"key":"1131_CR33","doi-asserted-by":"crossref","first-page":"109950","DOI":"10.1016\/j.rser.2020.109950","volume":"132","author":"K Hu","year":"2020","unstructured":"Hu, K., Tan, Q., Zhang, T., Wang, S.: Assessing technology portfolios of clean energy-driven desalination-irrigation systems with interval-valued intuitionistic fuzzy sets. Renew. Sustain. Energy Rev. 132, 109950 (2020)","journal-title":"Renew. Sustain. Energy Rev."},{"issue":"3","key":"1131_CR34","doi-asserted-by":"crossref","first-page":"395","DOI":"10.1016\/j.ijar.2010.09.002","volume":"52","author":"MM Xia","year":"2011","unstructured":"Xia, M.M., Xu, Z.S.: Hesitant fuzzy information aggregation in decision making. Int. J. Approximate Reasoning 52(3), 395\u2013407 (2011)","journal-title":"Int. J. Approximate Reasoning"},{"issue":"2","key":"1131_CR35","doi-asserted-by":"crossref","first-page":"163","DOI":"10.1007\/s42524-019-0017-4","volume":"6","author":"ZS Xu","year":"2019","unstructured":"Xu, Z.S., Zhang, S.: An overview on the applications of the hesitant fuzzy sets in group decision-making: Theory, support and methods. Front. Eng. Manag. 6(2), 163\u2013182 (2019)","journal-title":"Front. Eng. Manag."},{"key":"1131_CR36","doi-asserted-by":"crossref","first-page":"1601","DOI":"10.3233\/IFS-130841","volume":"26","author":"HC Liao","year":"2014","unstructured":"Liao, H.C., Xu, Z.S.: Some new hybrid weighted aggregation operators under hesitant fuzzy multi-criteria decision making environment. Journal of Intelligent & Fuzzy Systems 26, 1601\u20131617 (2014)","journal-title":"Journal of Intelligent & Fuzzy Systems"},{"issue":"11","key":"1131_CR37","doi-asserted-by":"crossref","first-page":"2128","DOI":"10.1016\/j.ins.2011.01.028","volume":"181","author":"ZS Xu","year":"2011","unstructured":"Xu, Z.S., Xia, M.M.: Distance and similarity measures for hesitant fuzzy sets. Inf. Sci. 181(11), 2128\u20132138 (2011)","journal-title":"Inf. Sci."},{"issue":"5","key":"1131_CR38","doi-asserted-by":"crossref","first-page":"410","DOI":"10.1002\/int.20474","volume":"26","author":"ZS Xu","year":"2011","unstructured":"Xu, Z.S., Xia, M.M.: On distance and correlation measures of hesitant fuzzy information. Int. J. Intell. Syst. 26(5), 410\u2013425 (2011)","journal-title":"Int. J. Intell. Syst."},{"key":"1131_CR39","doi-asserted-by":"crossref","first-page":"117901","DOI":"10.1016\/j.jclepro.2019.117901","volume":"238","author":"AR Mishra","year":"2019","unstructured":"Mishra, A.R., Rani, P., Pardasani, K.R., Mardani, A.: A novel hesitant fuzzy WASPAS method for assessment of green supplier problem based on exponential information measures. J. Clean. Prod. 238, 117901 (2019)","journal-title":"J. Clean. Prod."},{"issue":"4","key":"1131_CR40","doi-asserted-by":"crossref","first-page":"373","DOI":"10.1007\/s10700-013-9162-0","volume":"12","author":"HC Liao","year":"2013","unstructured":"Liao, H.C., Xu, Z.S.: A VIKOR-based method for hesitant fuzzy multi-criteria decision making. Fuzzy Optim. Decis. Making 12(4), 373\u2013392 (2013)","journal-title":"Fuzzy Optim. Decis. Making"},{"key":"1131_CR41","doi-asserted-by":"crossref","first-page":"106613","DOI":"10.1016\/j.asoc.2020.106613","volume":"96","author":"A Mardani","year":"2020","unstructured":"Mardani, A., Saraji, M.K., Mishra, A.R., Rani, P.: A novel extended approach under hesitant fuzzy sets to design a framework for assessing the key challenges of digital health interventions adoption during the COVID-19 outbreak. Appl. Soft Comput. 96, 106613 (2020)","journal-title":"Appl. Soft Comput."},{"issue":"4","key":"1131_CR42","doi-asserted-by":"crossref","first-page":"1164","DOI":"10.1109\/TFUZZ.2014.2346794","volume":"23","author":"ZS Xu","year":"2015","unstructured":"Xu, Z.S.: Deviation square priority method for distinct preference structures based on generalized multiplicative consistency. IEEE Trans. Fuzzy Syst. 23(4), 1164\u20131180 (2015)","journal-title":"IEEE Trans. Fuzzy Syst."},{"issue":"1","key":"1131_CR43","doi-asserted-by":"crossref","first-page":"33","DOI":"10.1016\/S0165-0114(96)00339-9","volume":"97","author":"F Chiclana","year":"1998","unstructured":"Chiclana, F., Herrera, F., Herrera-Viedma, E.: Integrating three representation models in fuzzy multipurpose decision making based on fuzzy preference relations. Fuzzy Sets Syst. 97(1), 33\u201348 (1998)","journal-title":"Fuzzy Sets Syst."},{"issue":"7","key":"1131_CR44","doi-asserted-by":"crossref","first-page":"841","DOI":"10.1287\/mnsc.32.7.841","volume":"32","author":"TL Saaty","year":"1986","unstructured":"Saaty, T.L.: Axiomatic foundation of the analytic hierarchy process. Manage. Sci. 32(7), 841\u2013855 (1986)","journal-title":"Manage. Sci."},{"issue":"11","key":"1131_CR45","doi-asserted-by":"crossref","first-page":"2363","DOI":"10.1016\/j.ins.2006.12.019","volume":"177","author":"ZS Xu","year":"2007","unstructured":"Xu, Z.S.: Intuitionistic preference relations and their application in group decision making. Inf. Sci. 177(11), 2363\u20132379 (2007)","journal-title":"Inf. Sci."},{"key":"1131_CR46","unstructured":"Zhang, K., Narayanan, R., & Choudhary, A. (2010). Voice of the customers: mining online customer reviews for product feature-based ranking. Wosn10 Usenix, 11\u201311."},{"key":"1131_CR47","doi-asserted-by":"crossref","unstructured":"Zhang, K., Yu, C., Liao, W. K., & Choudhary, A. (2011). Mining millions of reviews: A technique to rank products based on importance of reviews. Proceedings of the 13th international conference on electronic commerce, Liverpool, United Kingdom.","DOI":"10.1145\/2378104.2378116"},{"issue":"6","key":"1131_CR48","doi-asserted-by":"crossref","first-page":"5245","DOI":"10.1007\/s13369-014-1033-7","volume":"39","author":"Y Peng","year":"2014","unstructured":"Peng, Y., Kou, G., Li, J.: A fuzzy PROMETHEE approach for mining customer reviews in Chinese. Arab. J. Sci. Eng. 39(6), 5245\u20135252 (2014)","journal-title":"Arab. J. Sci. Eng."},{"issue":"4","key":"1131_CR49","doi-asserted-by":"crossref","first-page":"471","DOI":"10.1108\/OIR-08-2015-0289","volume":"41","author":"AM Abirami","year":"2017","unstructured":"Abirami, A.M., Askarunisa, A.: Sentiment analysis model to emphasize the impact of online reviews in healthcare industry. Online Inf. Rev. 41(4), 471\u2013486 (2017)","journal-title":"Online Inf. Rev."},{"issue":"1","key":"1131_CR50","doi-asserted-by":"crossref","first-page":"58","DOI":"10.1016\/j.elerap.2014.11.004","volume":"14","author":"K Chen","year":"2015","unstructured":"Chen, K., Kou, G., Shang, J., Chen, Y.: Visualizing market structure through online product reviews: Integrate topic modeling, TOPSIS, and multi-dimensional scaling approaches. Electron. Commer. Res. Appl. 14(1), 58\u201374 (2015)","journal-title":"Electron. Commer. Res. Appl."},{"issue":"4","key":"1131_CR51","doi-asserted-by":"crossref","first-page":"1041","DOI":"10.1016\/j.eswa.2013.07.101","volume":"41","author":"D Kang","year":"2014","unstructured":"Kang, D., Park, Y.: Review-based measurement of customer satisfaction in mobile service: Sentiment analysis and VIKOR approach. Expert Syst. Appl. 41(4), 1041\u20131050 (2014)","journal-title":"Expert Syst. Appl."},{"issue":"8","key":"1131_CR52","doi-asserted-by":"crossref","first-page":"843","DOI":"10.1007\/s00607-015-0439-8","volume":"97","author":"E Najmi","year":"2015","unstructured":"Najmi, E., Hashmi, K., Malik, Z., Rezgui, A., Khan, H.U.: CAPRA: a comprehensive approach to product ranking using customer reviews. Computing 97(8), 843\u2013867 (2015)","journal-title":"Computing"},{"issue":"6","key":"1131_CR53","doi-asserted-by":"crossref","first-page":"1497","DOI":"10.1142\/S021962201750033X","volume":"16","author":"Y Liu","year":"2017","unstructured":"Liu, Y., Bi, J.W., Fan, Z.P.: A method for ranking products through online reviews based on sentiment classification and interval-valued intuitionistic fuzzy TOPSIS. Int. J. Inf. Technol. Decis. Mak. 16(6), 1497\u20131522 (2017)","journal-title":"Int. J. Inf. Technol. Decis. Mak."},{"key":"1131_CR54","doi-asserted-by":"crossref","first-page":"293","DOI":"10.1016\/j.ins.2019.07.025","volume":"504","author":"JW Bi","year":"2019","unstructured":"Bi, J.W., Liu, Y., Fan, Z.P.: Representing sentiment analysis results of online reviews using interval type-2 fuzzy numbers and its application to product ranking. Inf. Sci. 504, 293\u2013307 (2019)","journal-title":"Inf. Sci."},{"key":"1131_CR55","doi-asserted-by":"crossref","first-page":"77008","DOI":"10.1109\/ACCESS.2019.2921403","volume":"7","author":"Z Yang","year":"2019","unstructured":"Yang, Z., Xiong, G., Cao, Z., Li, Y., Huang, L.: A decision method for online purchases considering dynamic information preference based on sentiment orientation classification and discrete DIFWA operators. IEEE Access 7, 77008\u201377026 (2019)","journal-title":"IEEE Access"},{"key":"1131_CR56","doi-asserted-by":"crossref","first-page":"315","DOI":"10.1016\/j.cie.2019.01.051","volume":"129","author":"S Cali","year":"2019","unstructured":"Cali, S., Balaman, S.Y.: Improved decisions for marketing, supply and purchasing: Mining big data through an integration of sentiment analysis and intuitionistic fuzzy multi criteria assessment. Comput. Ind. Eng. 129, 315\u2013332 (2019)","journal-title":"Comput. Ind. Eng."},{"issue":"5","key":"1131_CR57","doi-asserted-by":"crossref","first-page":"990","DOI":"10.1108\/K-01-2018-0029","volume":"48","author":"C Wu","year":"2019","unstructured":"Wu, C., Zhang, D.: Ranking products with IF-based sentiment word framework and TODIM method. Kybernetes 48(5), 990\u20131010 (2019)","journal-title":"Kybernetes"},{"key":"1131_CR58","doi-asserted-by":"publisher","DOI":"10.1080\/01605682.2018.1557021","author":"D Zhang","year":"2019","unstructured":"Zhang, D., Wu, C., Liu, J.: Ranking products with online reviews: A novel method based on hesitant fuzzy set and sentiment word framework. J Operat Res Soc (2019). https:\/\/doi.org\/10.1080\/01605682.2018.1557021","journal-title":"J Operat Res Soc"},{"issue":"3","key":"1131_CR59","doi-asserted-by":"crossref","first-page":"963","DOI":"10.1007\/s40815-019-00606-0","volume":"21","author":"RX Liang","year":"2019","unstructured":"Liang, R.X., Wang, J.Q.: A linguistic intuitionistic cloud decision support model with sentiment analysis for product selection in E-commerce. Int. J. Fuzzy Syst. 21(3), 963\u2013977 (2019)","journal-title":"Int. J. Fuzzy Syst."},{"issue":"1","key":"1131_CR60","doi-asserted-by":"crossref","first-page":"295","DOI":"10.1007\/s40815-020-00969-9","volume":"23","author":"Y Luo","year":"2021","unstructured":"Luo, Y., Zhang, X., Qin, Y., Yang, Z., Liang, Y.: Tourism attraction selection with sentiment analysis of online reviews based on probabilistic linguistic term sets and the IDOCRIW-COCOSO model. Int. J. Fuzzy Syst. 23(1), 295\u2013308 (2021)","journal-title":"Int. J. Fuzzy Syst."},{"issue":"4","key":"1131_CR61","doi-asserted-by":"crossref","first-page":"432","DOI":"10.3390\/e23040432","volume":"23","author":"A Khan","year":"2021","unstructured":"Khan, A., Abosuliman, S.S., Abdullah, S., Ayaz, M.: A decision support model for hotel recommendation based on the online consumer reviews using logarithmic spherical hesitant fuzzy information. Entropy 23(4), 432 (2021)","journal-title":"Entropy"},{"issue":"2","key":"1131_CR62","doi-asserted-by":"crossref","first-page":"431","DOI":"10.1007\/s40747-020-00142-7","volume":"6","author":"Q Cao","year":"2020","unstructured":"Cao, Q., Liu, X.D., Wang, Z.W., Zhang, S.T., Wu, J.: Recommendation decision-making algorithm for sharing accommodation using probabilistic hesitant fuzzy sets and bipartite network projection. Complex & Intelligent Systems 6(2), 431\u2013445 (2020)","journal-title":"Complex & Intelligent Systems"},{"issue":"4","key":"1131_CR63","doi-asserted-by":"crossref","first-page":"561","DOI":"10.1007\/s10700-020-09327-8","volume":"19","author":"DC Liang","year":"2020","unstructured":"Liang, D.C., Dai, Z.Y., Wang, M.W., Li, J.J.: Web celebrity shop assessment and improvement based on online review with probabilistic linguistic term sets by using sentiment analysis and fuzzy cognitive map. Fuzzy Optim. Decis. Making 19(4), 561\u2013586 (2020)","journal-title":"Fuzzy Optim. Decis. Making"},{"key":"1131_CR64","doi-asserted-by":"crossref","first-page":"14","DOI":"10.1016\/j.asoc.2020.106847","volume":"98","author":"DC Liang","year":"2021","unstructured":"Liang, D.C., Dai, Z.Y., Wang, M.W.: Assessing customer satisfaction of O2O takeaway based on online reviews by integrating fuzzy comprehensive evaluation with AHP and probabilistic linguistic term sets. Appl. Soft Comput. 98, 14 (2021)","journal-title":"Appl. Soft Comput."},{"issue":"6","key":"1131_CR65","doi-asserted-by":"crossref","first-page":"1669","DOI":"10.1109\/TFUZZ.2014.2302495","volume":"22","author":"HC Liao","year":"2014","unstructured":"Liao, H.C., Xu, Z.S.: Priorities of intuitionistic fuzzy preference relation based on multiplicative consistency. IEEE Trans. Fuzzy Syst. 22(6), 1669\u20131681 (2014)","journal-title":"IEEE Trans. Fuzzy Syst."},{"issue":"5","key":"1131_CR66","doi-asserted-by":"crossref","first-page":"2341","DOI":"10.3233\/IFS-141203","volume":"27","author":"H Liao","year":"2014","unstructured":"Liao, H., Xu, Z.: Automatic procedures for group decision making with intuitionistic fuzzy preference relations. J. Intelli. Fuzzy Sys. 27(5), 2341\u20132353 (2014)","journal-title":"J. Intelli. Fuzzy Sys."},{"issue":"4","key":"1131_CR67","doi-asserted-by":"crossref","first-page":"623","DOI":"10.1002\/j.1538-7305.1948.tb00917.x","volume":"27","author":"CE Shannon","year":"1948","unstructured":"Shannon, C.E.: A mathematical theory of communication. Bell Syst. Tech. J. 27(4), 623\u2013656 (1948)","journal-title":"Bell Syst. Tech. J."},{"issue":"1","key":"1131_CR68","doi-asserted-by":"crossref","first-page":"12","DOI":"10.1287\/mnsc.23.1.12","volume":"23","author":"M Zeleny","year":"1976","unstructured":"Zeleny, M.: The attribute-dynamic attitude model (Adam). Manage. Sci. 23(1), 12\u201326 (1976)","journal-title":"Manage. Sci."},{"issue":"9","key":"1131_CR69","doi-asserted-by":"crossref","first-page":"799","DOI":"10.1002\/int.21548","volume":"27","author":"ZS Xu","year":"2012","unstructured":"Xu, Z.S., Xia, M.M.: Hesitant fuzzy entropy and cross-entropy and their use in multiattribute decision-making. Int. J. Intell. Syst. 27(9), 799\u2013822 (2012)","journal-title":"Int. J. Intell. Syst."},{"key":"1131_CR70","doi-asserted-by":"crossref","first-page":"426","DOI":"10.1016\/j.eswa.2015.11.003","volume":"46","author":"M Alemi-Ardakani","year":"2016","unstructured":"Alemi-Ardakani, M., Milani, A.S., Yannacopoulos, S., Shokouhi, G.: On the effect of subjective, objective and combinative weighting in multiple criteria decision making: A case study on impact optimization of composites. Expert Syst. Appl. 46, 426\u2013438 (2016)","journal-title":"Expert Syst. Appl."},{"issue":"4\u20135","key":"1131_CR71","doi-asserted-by":"crossref","first-page":"1073","DOI":"10.3934\/dcdss.2019074","volume":"12","author":"YY Luo","year":"2019","unstructured":"Luo, Y.Y., Qin, Y., Wang, Z., Wang, J.: A dynamical system study for the ecological development of mineral resources in mineral areas. Discrete and Continuous Dynamical Systems-Series S 12(4\u20135), 1073\u20131089 (2019)","journal-title":"Discrete and Continuous Dynamical Systems-Series S"},{"issue":"2","key":"1131_CR72","doi-asserted-by":"crossref","first-page":"197","DOI":"10.1016\/j.knosys.2010.04.010","volume":"24","author":"ZS Xu","year":"2011","unstructured":"Xu, Z.S., Xia, M.M.: Induced generalized intuitionistic fuzzy operators. Knowl.-Based Syst. 24(2), 197\u2013209 (2011)","journal-title":"Knowl.-Based Syst."},{"issue":"1","key":"1131_CR73","doi-asserted-by":"crossref","first-page":"65","DOI":"10.3233\/IFS-130978","volume":"27","author":"HC Liao","year":"2014","unstructured":"Liao, H.C., Xu, Z.S.: Subtraction and division operations over hesitant fuzzy sets. J. Intelli. Fuzzy Sys. 27(1), 65\u201372 (2014)","journal-title":"J. Intelli. Fuzzy Sys."},{"issue":"4","key":"1131_CR74","first-page":"287","volume":"4","author":"CL Hwang","year":"1981","unstructured":"Hwang, C.L., Yoon, K.P.: Multiple attribute decision making Methods and applications A state-of-the-art survey. Eu. J. Opera. Res. 4(4), 287\u2013288 (1981)","journal-title":"Eu. J. Opera. Res."},{"key":"1131_CR75","doi-asserted-by":"crossref","first-page":"271","DOI":"10.1016\/j.inffus.2019.04.002","volume":"51","author":"ZG Fu","year":"2019","unstructured":"Fu, Z.G., Liao, H.C.: Unbalanced double hierarchy linguistic term set: The TOPSIS method for multi-expert qualitative decision making involving green mine selection. Information Fusion 51, 271\u2013286 (2019)","journal-title":"Information Fusion"},{"key":"1131_CR76","doi-asserted-by":"crossref","first-page":"61","DOI":"10.1016\/j.csi.2019.02.002","volume":"65","author":"D Garg","year":"2019","unstructured":"Garg, D., Sidhu, J., Rani, S.: Improved TOPSIS: A multi-criteria decision making for research productivity in cloud security. Computer Standards & Interfaces 65, 61\u201378 (2019)","journal-title":"Computer Standards & Interfaces"},{"issue":"3","key":"1131_CR77","doi-asserted-by":"crossref","first-page":"19","DOI":"10.1007\/s40314-019-0869-6","volume":"38","author":"H Garg","year":"2019","unstructured":"Garg, H., Kaur, G.: TOPSIS based on nonlinear-programming methodology for solving decision-making problems under cubic intuitionistic fuzzy set environment. Comput. Appl. Math. 38(3), 19 (2019)","journal-title":"Comput. Appl. Math."},{"key":"1131_CR78","doi-asserted-by":"crossref","first-page":"554","DOI":"10.1016\/j.asoc.2018.04.032","volume":"69","author":"P Gupta","year":"2018","unstructured":"Gupta, P., Mehlawat, M.K., Grover, N., Pedrycz, W.: Multi-attribute group decision making based on extended TOPSIS method under interval-valued intuitionistic fuzzy environment. Appl. Soft Comput. 69, 554\u2013567 (2018)","journal-title":"Appl. Soft Comput."},{"key":"1131_CR79","doi-asserted-by":"crossref","first-page":"249","DOI":"10.1016\/j.asoc.2018.04.004","volume":"68","author":"GD Sun","year":"2018","unstructured":"Sun, G.D., Guan, X., Yi, X., Zhou, Z.: An innovative TOPSIS approach based on hesitant fuzzy correlation coefficient and its applications. Appl. Soft Comput. 68, 249\u2013267 (2018)","journal-title":"Appl. Soft Comput."}],"container-title":["International Journal of Fuzzy Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s40815-021-01131-9.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/article\/10.1007\/s40815-021-01131-9\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s40815-021-01131-9.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,4,9]],"date-time":"2025-04-09T09:25:21Z","timestamp":1744190721000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/s40815-021-01131-9"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,6,24]]},"references-count":79,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2022,3]]}},"alternative-id":["1131"],"URL":"https:\/\/doi.org\/10.1007\/s40815-021-01131-9","relation":{},"ISSN":["1562-2479","2199-3211"],"issn-type":[{"value":"1562-2479","type":"print"},{"value":"2199-3211","type":"electronic"}],"subject":[],"published":{"date-parts":[[2021,6,24]]},"assertion":[{"value":"24 June 2020","order":1,"name":"received","label":"Received","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"28 May 2021","order":2,"name":"revised","label":"Revised","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"31 May 2021","order":3,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"24 June 2021","order":4,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}}]}}