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Soc."],"published-print":{"date-parts":[[2025,12]]},"abstract":"<jats:title>Abstract<\/jats:title>\n                  <jats:p>Diversity training has been a widely used yet increasingly scrutinized tool for promoting diversity, equity, and inclusion (DEI) at work. Despite its popularity, its effects are often modest, short-lived, and highly dependent on training characteristics. This paper identifies seven limitations of traditional diversity training, including its short-term focus, coercive nature, and lack of personalization. To address these shortcomings, I propose leveraging Generative AI (GenAI) to foster workplace diversity through \u201csynthetic contact\u201d with counter-stereotypical AI agents. Unlike diversity training, interactions with GenAI are long-term, collaborative, direct, private, need-satisfying, and highly personalized. Synthetic contact challenges entrenched biases by providing repeated exposure to counter-stereotypical representations in low-risk, everyday work settings. By embedding diversity-enhancing interactions into daily workflows, GenAI offers a scalable, engaging, and more effective alternative for reducing prejudice and promoting inclusion in organizations.<\/jats:p>","DOI":"10.1007\/s44206-025-00226-2","type":"journal-article","created":{"date-parts":[[2025,9,25]],"date-time":"2025-09-25T08:38:05Z","timestamp":1758789485000},"update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":1,"title":["Beyond Diversity Training: Leveraging Generative AI to Promote Diversity at Work"],"prefix":"10.1007","volume":"4","author":[{"given":"Erik","family":"Hermann","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"297","published-online":{"date-parts":[[2025,9,25]]},"reference":[{"issue":"11","key":"226_CR1","doi-asserted-by":"publisher","first-page":"1227","DOI":"10.1037\/bul0000067","volume":"142","author":"K Bezrukova","year":"2016","unstructured":"Bezrukova, K., Spell, C. 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