{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,9,24]],"date-time":"2026-09-24T18:53:39Z","timestamp":1790276019372,"version":"4.1.0"},"reference-count":31,"publisher":"Springer Science and Business Media LLC","issue":"8","license":[{"start":{"date-parts":[[2023,5,31]],"date-time":"2023-05-31T00:00:00Z","timestamp":1685491200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2023,5,31]],"date-time":"2023-05-31T00:00:00Z","timestamp":1685491200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"funder":[{"name":"Society for Public Health Education & Centers for Disease Control and Prevention","award":["2020 Student Fellowship in Injury Prevention"],"award-info":[{"award-number":["2020 Student Fellowship in Injury Prevention"]}]}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Community Ment Health J"],"published-print":{"date-parts":[[2023,11]]},"DOI":"10.1007\/s10597-023-01143-9","type":"journal-article","created":{"date-parts":[[2023,5,31]],"date-time":"2023-05-31T10:03:15Z","timestamp":1685527395000},"page":"1562-1567","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":6,"title":["Mental Wellbeing and Resilience in Suicide Prevention Crisis Line Volunteers"],"prefix":"10.1007","volume":"59","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-8339-9501","authenticated-orcid":false,"given":"Sarah G.","family":"Spafford","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Elissa","family":"Schuler Adair","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Savannah","family":"Baker","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Debbie","family":"Dedrickson","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"297","published-online":{"date-parts":[[2023,5,31]]},"reference":[{"issue":"2","key":"1143_CR1","first-page":"11","volume":"2","author":"N Aftab","year":"2012","unstructured":"Aftab, N., Shah, D. A. A., & Mehmood, R. (2012). Relationship of self-efficacy and burnout among physicians. Academic Research International, 2(2), 11.","journal-title":"Academic Research International"},{"key":"1143_CR2","doi-asserted-by":"publisher","first-page":"398","DOI":"10.1186\/1472-6963-14-398","volume":"14","author":"F Ahmad","year":"2014","unstructured":"Ahmad, F., Jhajj, A. K., Stewart, D. E., Burghardt, M., & Bierman, A. S. (2014). Single item measures of self-rated mental health: A scoping review. BMC Health Services Research, 14, 398. https:\/\/doi.org\/10.1186\/1472-6963-14-398","journal-title":"BMC Health Services Research"},{"issue":"1\u20132","key":"1143_CR3","doi-asserted-by":"publisher","first-page":"44","DOI":"10.1007\/s10742-011-0069-3","volume":"11","author":"S Bauhoff","year":"2011","unstructured":"Bauhoff, S. (2011). Systematic self-report bias in health data: Impact on estimating cross-sectional and treatment effects. Health Services and Outcomes Research Methodology, 11(1\u20132), 44\u201353. https:\/\/doi.org\/10.1007\/s10742-011-0069-3","journal-title":"Health Services and Outcomes Research Methodology"},{"issue":"5","key":"1143_CR4","doi-asserted-by":"publisher","first-page":"343","DOI":"10.1007\/BF00707000","volume":"18","author":"C Cyr","year":"1991","unstructured":"Cyr, C., & Dowrick, P. W. (1991). Burnout in crisis line volunteers. Administration and Policy in Mental Health and Mental Health Services Research, 18(5), 343\u2013354. https:\/\/doi.org\/10.1007\/BF00707000","journal-title":"Administration and Policy in Mental Health and Mental Health Services Research"},{"key":"1143_CR5","volume-title":"Connor-Davidson Resilience Scale (CD-RISC) Manual","author":"JRT Davidson","year":"2020","unstructured":"Davidson, J. R. T. (2020). Connor-Davidson Resilience Scale (CD-RISC) Manual. Duke University Medical Center."},{"issue":"5","key":"1143_CR6","doi-asserted-by":"publisher","first-page":"1234","DOI":"10.1111\/inm.12874","volume":"30","author":"C Delgado","year":"2021","unstructured":"Delgado, C., Roche, M., Fethney, J., & Foster, K. (2021). Mental health nurses\u2019 psychological well-being, mental distress, and workplace resilience: A cross-sectional survey. International Journal of Mental Health Nursing, 30(5), 1234\u20131247. https:\/\/doi.org\/10.1111\/inm.12874","journal-title":"International Journal of Mental Health Nursing"},{"issue":"2","key":"1143_CR7","doi-asserted-by":"publisher","first-page":"305","DOI":"10.1037\/0735-7028.16.2.305","volume":"16","author":"CJ Deutsch","year":"1985","unstructured":"Deutsch, C. J. (1985). A survey of therapists\u2019 personal problems and treatment. Professional Psychology: Research and Practice, 16(2), 305\u2013315. https:\/\/doi.org\/10.1037\/0735-7028.16.2.305","journal-title":"Professional Psychology: Research and Practice"},{"issue":"3","key":"1143_CR8","doi-asserted-by":"publisher","first-page":"e12535","DOI":"10.1111\/ijn.12535","volume":"23","author":"T Gao","year":"2017","unstructured":"Gao, T., Ding, X., Chai, J., Zhang, Z., Zhang, H., Kong, Y., & Mei, S. (2017). The influence of resilience on mental health: The role of general well-being. International Journal of Nursing Practice, 23(3), e12535. https:\/\/doi.org\/10.1111\/ijn.12535","journal-title":"International Journal of Nursing Practice"},{"key":"1143_CR9","doi-asserted-by":"publisher","DOI":"10.1111\/sltb.12049","author":"MS Gould","year":"2013","unstructured":"Gould, M. S., Cross, W., Pisani, A. R., Munfakh, J. L., & Kleinman, M. (2013). Impact of Applied Suicide Intervention Skills Training (ASIST) on National Suicide Prevention Lifeline counselor. Suicide & Life-Threatening Behavior. https:\/\/doi.org\/10.1111\/sltb.12049","journal-title":"Suicide & Life-Threatening Behavior"},{"issue":"3","key":"1143_CR10","doi-asserted-by":"publisher","first-page":"338","DOI":"10.1521\/suli.2007.37.3.338","volume":"37","author":"MS Gould","year":"2007","unstructured":"Gould, M. S., Kalafat, J., Munfakh, J. L. H., & Kleinman, M. (2007). An evaluation of crisis hotline outcomes part 2: Suicidal callers. Suicide and Life-Threatening Behavior, 37(3), 338\u2013352. https:\/\/doi.org\/10.1521\/suli.2007.37.3.338","journal-title":"Suicide and Life-Threatening Behavior"},{"issue":"3","key":"1143_CR11","first-page":"1761","volume":"12","author":"B G\u00fcnd\u00fcz","year":"2012","unstructured":"G\u00fcnd\u00fcz, B. (2012). Self-efficacy and burnout in professional school counselors. Educational Sciences: Theory & Practice, 12(3), 1761\u20131767.","journal-title":"Educational Sciences: Theory & Practice"},{"issue":"3","key":"1143_CR12","first-page":"42","volume":"26","author":"LJ Hector","year":"2009","unstructured":"Hector, L. J., & Aguirre, R. T. P. (2009). Why do people volunteer on crisis hotlines? The International Journal of Volunteer Administration, 26(3), 42\u201350.","journal-title":"The International Journal of Volunteer Administration"},{"key":"1143_CR13","doi-asserted-by":"publisher","first-page":"399","DOI":"10.3389\/fpubh.2019.00399","volume":"7","author":"AS Hoffberg","year":"2020","unstructured":"Hoffberg, A. S., Stearns-Yoder, K. A., & Brenner, L. A. (2020). The effectiveness of crisis line services: A systematic review. Frontiers in Public Health, 7, 399. https:\/\/doi.org\/10.3389\/fpubh.2019.00399","journal-title":"Frontiers in Public Health"},{"key":"1143_CR14","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pone.0233831","author":"T Hou","year":"2020","unstructured":"Hou, T., Zhang, T., Cai, W., Song, X., Chen, A., Deng, G., & Ni, C. (2020). Social support and mental health among health care workers during Coronavirus Disease 2019 outbreak: A moderated mediation model. PLoS ONE. https:\/\/doi.org\/10.1371\/journal.pone.0233831","journal-title":"PLoS ONE"},{"key":"1143_CR15","doi-asserted-by":"publisher","DOI":"10.1007\/s12144-021-02160-1","author":"Q Huang","year":"2021","unstructured":"Huang, Q., Wang, X., Ge, Y., & Cai, D. (2021). Relationship between self-efficacy, social rhythm, and mental health among college students: A 3-year longitudinal study. Current Psychology. https:\/\/doi.org\/10.1007\/s12144-021-02160-1","journal-title":"Current Psychology"},{"issue":"1","key":"1143_CR16","doi-asserted-by":"publisher","first-page":"20","DOI":"10.1111\/inm.12416","volume":"27","author":"J Johnson","year":"2018","unstructured":"Johnson, J., Hall, L. H., Berzins, K., Baker, J., Melling, K., & Thompson, C. (2018). Mental healthcare staff well-being and burnout: A narrative review of trends, causes, implications, and recommendations for future interventions. International Journal of Mental Health Nursing, 27(1), 20\u201332. https:\/\/doi.org\/10.1111\/inm.12416","journal-title":"International Journal of Mental Health Nursing"},{"issue":"3","key":"1143_CR17","doi-asserted-by":"publisher","first-page":"322","DOI":"10.1521\/suli.2007.37.3.322","volume":"37","author":"J Kalafat","year":"2007","unstructured":"Kalafat, J., Gould, M. S., Munfakh, J. L. H., & Kleinman, M. (2007). An evaluation of crisis hotline outcomes part 1: Nonsuicidal crisis callers. Suicide and Life-Threatening Behavior, 37(3), 322\u2013337. https:\/\/doi.org\/10.1521\/suli.2007.37.3.322","journal-title":"Suicide and Life-Threatening Behavior"},{"issue":"2","key":"1143_CR18","doi-asserted-by":"publisher","first-page":"93","DOI":"10.1002\/mpr.168","volume":"13","author":"RC Kessler","year":"2004","unstructured":"Kessler, R. C., & \u00dcst\u00fcn, T. B. (2004). The World Mental Health (WMH) Survey Initiative Version of the World Health Organization (WHO) Composite International Diagnostic Interview (CIDI). International Journal of Methods in Psychiatric Research, 13(2), 93\u2013121. https:\/\/doi.org\/10.1002\/mpr.168","journal-title":"International Journal of Methods in Psychiatric Research"},{"key":"1143_CR19","doi-asserted-by":"publisher","DOI":"10.1016\/j.psychres.2020.113216","author":"WDS Killgore","year":"2020","unstructured":"Killgore, W. D. S., Taylor, E. C., Cloonan, S. A., & Dailey, N. S. (2020). Psychological resilience during the COVID-19 lockdown. Psychiatry Research. https:\/\/doi.org\/10.1016\/j.psychres.2020.113216","journal-title":"Psychiatry Research"},{"issue":"3","key":"1143_CR20","first-page":"126","volume":"21","author":"A Kinzel","year":"2000","unstructured":"Kinzel, A., & Nanson, J. (2000). Education and debriefing: Strategies for preventing crises in crisis-line volunteers. Journal of Crisis Intervention, 21(3), 126\u2013134.","journal-title":"Journal of Crisis Intervention"},{"key":"1143_CR21","unstructured":"LivingWorks. (2021). ASIST 11 Participant Feedback Form 1B11.1EN2901. https:\/\/legacy.livingworks.net\/dmsdocument\/884"},{"key":"1143_CR22","unstructured":"National Suicide Prevention Lifeline. (2021). About. https:\/\/suicidepreventionlifeline.org\/about\/"},{"issue":"4","key":"1143_CR23","doi-asserted-by":"publisher","first-page":"213","DOI":"10.1037\/pro0000024","volume":"46","author":"M Rzeszutek","year":"2015","unstructured":"Rzeszutek, M., Partyka, M., & Go\u0142\u0105b, A. (2015). Temperament traits, social support, and secondary traumatic stress disorder symptoms in a sample of trauma therapists. Professional Psychology: Research and Practice, 46(4), 213\u2013220. https:\/\/doi.org\/10.1037\/pro0000024","journal-title":"Professional Psychology: Research and Practice"},{"issue":"1","key":"1143_CR24","doi-asserted-by":"publisher","first-page":"49","DOI":"10.1037\/0002-9432.77.1.49","volume":"77","author":"DC Siebert","year":"2007","unstructured":"Siebert, D. C., & Siebert, C. F. (2007). Help seeking among helping professionals: A role identity perspective. American Journal of Orthopsychiatry, 77(1), 49\u201355. https:\/\/doi.org\/10.1037\/0002-9432.77.1.49","journal-title":"American Journal of Orthopsychiatry"},{"key":"1143_CR25","volume-title":"The concise ProQOL manual","author":"BH Stamm","year":"2010","unstructured":"Stamm, B. H. (2010). The concise ProQOL manual. Pocatello: ProQOL.org."},{"issue":"10","key":"1143_CR26","doi-asserted-by":"publisher","first-page":"1","DOI":"10.3390\/ijerph15102123","volume":"15","author":"F Sundram","year":"2018","unstructured":"Sundram, F., Corattur, T., Dong, C., & Zhong, K. (2018). Motivations, expectations and experiences in being a mental health helplines volunteer. International Journal of Environmental Research and Public Health, 15(10), 1\u201313. https:\/\/doi.org\/10.3390\/ijerph15102123","journal-title":"International Journal of Environmental Research and Public Health"},{"issue":"2","key":"1143_CR27","doi-asserted-by":"publisher","first-page":"293","DOI":"10.1016\/j.psychres.2007.01.006","volume":"152","author":"S Vaishnavi","year":"2007","unstructured":"Vaishnavi, S., Connor, K., & Davidson, J. R. T. (2007). An abbreviated version of the Connor-Davidson Resilience Scale (CD-RISC), the CD-RISC2: Psychometric properties and applications in psychopharmacological trials. Psychiatry Research, 152(2), 293\u2013297. https:\/\/doi.org\/10.1016\/j.psychres.2007.01.006","journal-title":"Psychiatry Research"},{"key":"1143_CR28","doi-asserted-by":"publisher","DOI":"10.3390\/ijerph17051641","author":"R Willems","year":"2020","unstructured":"Willems, R., Drossaert, C., Vuijk, P., & Bohlmeijer, E. (2020). Impact of crisis line volunteering on mental wellbeing and the associated factors: A systematic review. International Journal of Environmental Research and Public Health. https:\/\/doi.org\/10.3390\/ijerph17051641","journal-title":"International Journal of Environmental Research and Public Health"},{"issue":"1","key":"1143_CR29","first-page":"115","volume":"39","author":"CJ Wilson","year":"2005","unstructured":"Wilson, C. J., Deane, F. P., Ciarrochi, J., & Rickwood, D. (2005). Measuring help-seeking intentions: Properties of the general help-seeking questionnaire. Canadian Journal of Counseling, 39(1), 115\u2013284.","journal-title":"Canadian Journal of Counseling"},{"issue":"1","key":"1143_CR30","doi-asserted-by":"publisher","first-page":"84","DOI":"10.1177\/0733464814542465","volume":"35","author":"EL Woodhead","year":"2016","unstructured":"Woodhead, E. L., Northrop, L., & Edelstein, B. (2016). Stress, social support, and burnout among long-term care nursing staff. Journal of Applied Gerontology, 35(1), 84\u2013105. https:\/\/doi.org\/10.1177\/0733464814542465","journal-title":"Journal of Applied Gerontology"},{"issue":"1","key":"1143_CR31","doi-asserted-by":"publisher","first-page":"30","DOI":"10.1207\/s15327752jpa5201_2","volume":"52","author":"GD Zimet","year":"1988","unstructured":"Zimet, G. D., Dahlem, N. W., Zimet, S. G., & Farley, G. K. (1988). The multidimensional scale of perceived social support. Journal of Personality Assessment, 52(1), 30\u201341. https:\/\/doi.org\/10.1207\/s15327752jpa5201_2","journal-title":"Journal of Personality Assessment"}],"container-title":["Community Mental Health Journal"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s10597-023-01143-9.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/article\/10.1007\/s10597-023-01143-9\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s10597-023-01143-9.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,4,9]],"date-time":"2025-04-09T16:34:07Z","timestamp":1744216447000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/s10597-023-01143-9"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2023,5,31]]},"references-count":31,"journal-issue":{"issue":"8","published-print":{"date-parts":[[2023,11]]}},"alternative-id":["1143"],"URL":"https:\/\/doi.org\/10.1007\/s10597-023-01143-9","relation":{},"ISSN":["0010-3853","1573-2789"],"issn-type":[{"value":"0010-3853","type":"print"},{"value":"1573-2789","type":"electronic"}],"subject":[],"published":{"date-parts":[[2023,5,31]]},"assertion":[{"value":"12 February 2023","order":1,"name":"received","label":"Received","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"17 May 2023","order":2,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"31 May 2023","order":3,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}},{"order":1,"name":"Ethics","group":{"name":"EthicsHeading","label":"Declarations"}},{"value":"The authors have no relevant financial or non-financial interests to disclose.","order":2,"name":"Ethics","group":{"name":"EthicsHeading","label":"Competing Interests"}},{"value":"Approval was obtained from the ethics committee of University of Oregon. The procedures used in this study adhere to the tenets of the Declaration of Helsinki.","order":3,"name":"Ethics","group":{"name":"EthicsHeading","label":"Ethical Approval"}},{"value":"Informed consent was obtained from all individual participants included in the study.","order":4,"name":"Ethics","group":{"name":"EthicsHeading","label":"Informed Consent"}}]}}