{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,22]],"date-time":"2026-04-22T09:35:42Z","timestamp":1776850542688,"version":"3.51.2"},"reference-count":38,"publisher":"Springer Science and Business Media LLC","issue":"1","license":[{"start":{"date-parts":[[2022,4,21]],"date-time":"2022-04-21T00:00:00Z","timestamp":1650499200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2022,4,21]],"date-time":"2022-04-21T00:00:00Z","timestamp":1650499200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"funder":[{"name":"Macao Polytechnic Institute","award":["Project code: RP\/CJT-02\/2021"],"award-info":[{"award-number":["Project code: RP\/CJT-02\/2021"]}]}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["J Gambl Stud"],"DOI":"10.1007\/s10899-022-10114-w","type":"journal-article","created":{"date-parts":[[2022,4,21]],"date-time":"2022-04-21T13:18:10Z","timestamp":1650547090000},"page":"431-446","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":7,"title":["Employee Perceptions of Responsible Gambling in Macao: Concepts, Indicators, and Intervention Barriers"],"prefix":"10.1007","volume":"39","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-0331-8773","authenticated-orcid":false,"given":"Wongkun","family":"Manian","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3682-4266","authenticated-orcid":false,"given":"Xiangping","family":"Li","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Zhonglu","family":"Zeng","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2022,4,21]]},"reference":[{"issue":"1","key":"10114_CR1","doi-asserted-by":"publisher","first-page":"405","DOI":"10.1007\/s10899-019-09874-9","volume":"36","author":"M Beckett","year":"2020","unstructured":"Beckett, M., Keen, B., Swanton, T. B., & Blaszczynski, A. (2020). Staff Perceptions of Responsible Gambling Training Programs: Qualitative Findings. Journal of Gambling Studies, 36(1), 405\u2013419. https:\/\/doi.org\/10.1007\/s10899-019-09874-9","journal-title":"Journal of Gambling Studies"},{"issue":"3","key":"10114_CR2","doi-asserted-by":"publisher","first-page":"301","DOI":"10.1023\/B:JOGS.0000040281.49444.e2","volume":"20","author":"A Blaszczynski","year":"2004","unstructured":"Blaszczynski, A., Ladouceur, R., & Shaffer, H. J. (2004). A Science-Based Framework for Responsible Gambling: The Reno Model. Journal of Gambling Studies, 20(3), 301\u2013317. https:\/\/doi.org\/10.1023\/B:JOGS.0000040281.49444.e2","journal-title":"Journal of Gambling Studies"},{"key":"10114_CR3","doi-asserted-by":"publisher","DOI":"10.1007\/s11469-020-00451-5","author":"A Blaszczynski","year":"2021","unstructured":"Blaszczynski, A., Shaffer, H. J., Ladouceur, R., & Collins, P. (2021). Clarifying Responsible Gambling and Its Concept of Responsibility. International Journal of Mental Health and Addiction. https:\/\/doi.org\/10.1007\/s11469-020-00451-5","journal-title":"International Journal of Mental Health and Addiction"},{"key":"10114_CR4","doi-asserted-by":"crossref","unstructured":"Chen, J. H., Tong, K. K., Wu, A. M. S., Lau, J. T. F., & Zhang, M. X. (2018). The Comorbidity of Gambling Disorder among Macao Adult Residents and the Moderating Role of Resilience and Life Purpose. International Journal of Environmental Research and Public Health, 15(12), 2774. https:\/\/www.mdpi.com\/1660-4601\/15\/12\/2774","DOI":"10.3390\/ijerph15122774"},{"issue":"8","key":"10114_CR5","doi-asserted-by":"publisher","first-page":"594","DOI":"10.1089\/glre.2015.1985","volume":"19","author":"P Collins","year":"2015","unstructured":"Collins, P., Blaszczynski, A., Ladouceur, R., Shaffer, H. J., Fong, D., & Venisse, J. L. (2015). Responsible Gambling: Conceptual Considerations. Gaming Law Review and Economics, 19(8), 594\u2013599. https:\/\/doi.org\/10.1089\/glre.2015.1985","journal-title":"Gaming Law Review and Economics"},{"key":"10114_CR6","unstructured":"Cooper, D. R., Schindler, P. S., & Sun, J. (2013). Business Research Methods (9 vol.). McGraw-Hill Education"},{"issue":"3","key":"10114_CR7","doi-asserted-by":"publisher","first-page":"349","DOI":"10.1080\/14459795.2012.678274","volume":"12","author":"P Delfabbro","year":"2012","unstructured":"Delfabbro, P., King, D. L., & Griffiths, M. (2012). Behavioural Profiling of Problem Gamblers: A Summary and Review. International Gambling Studies, 12(3), 349\u2013366. https:\/\/doi.org\/10.1080\/14459795.2012.678274","journal-title":"International Gambling Studies"},{"issue":"3","key":"10114_CR8","doi-asserted-by":"publisher","first-page":"419","DOI":"10.1556\/2006.5.2016.065","volume":"5","author":"P Delfabbro","year":"2016","unstructured":"Delfabbro, P., Thomas, A., & Armstrong, A. (2016). Observable Indicators and Behaviors for the Identification of Problem Gamblers in Venue Environments. Journal of behavioral addictions, 5(3), 419\u2013428","journal-title":"Journal of behavioral addictions"},{"key":"10114_CR9","unstructured":"Gaming Inspection and Coordination Bureau Macao SAR. (n.d.). What Is (2021). \u201cResponsible Gambling\u201d? Retrieved July 15, from https:\/\/www.dicj.gov.mo\/web\/en\/responsible\/responsible01\/content.html#2"},{"issue":"4","key":"10114_CR10","doi-asserted-by":"publisher","first-page":"594","DOI":"10.1007\/s11469-008-9165-1","volume":"6","author":"I Giroux","year":"2008","unstructured":"Giroux, I., Boutin, C., Ladouceur, R., Lachance, S., & Dufour, M. (2008). Awareness Training Program on Responsible Gambling for Casino Employees. International Journal of Mental Health and Addiction, 6(4), 594\u2013601. https:\/\/doi.org\/10.1007\/s11469-008-9165-1","journal-title":"International Journal of Mental Health and Addiction"},{"issue":"Q2","key":"10114_CR11","first-page":"45","volume":"37","author":"M Griffiths","year":"2019","unstructured":"Griffiths, M. (2019). Behavioural Profiling of Problem Gamblers in Land-Based Gambling Venues. Casino and Gaming International, 37(Q2), 45\u201350","journal-title":"Casino and Gaming International"},{"key":"10114_CR12","unstructured":"Hafeli, J., & Schneider, C. (2006). The Early Detection of Problem Gamblers in Casinos: A New Screening Instrument. Asian Pacific Gambling Conference, Hong Kong"},{"issue":"6","key":"10114_CR13","doi-asserted-by":"publisher","first-page":"1151","DOI":"10.1007\/s11469-017-9746-y","volume":"15","author":"L Hancock","year":"2017","unstructured":"Hancock, L., & Smith, G. (2017). Critiquing the Reno Model I-Iv International Influence on Regulators and Governments (2004\u20132015)\u2014the Distorted Reality of \u201cResponsible Gambling\u201d. International Journal of Mental Health and Addiction, 15(6), 1151\u20131176. https:\/\/doi.org\/10.1007\/s11469-017-9746-y","journal-title":"International Journal of Mental Health and Addiction"},{"issue":"2","key":"10114_CR14","doi-asserted-by":"publisher","first-page":"115","DOI":"10.1023\/A:1017527429283","volume":"33","author":"N Hing","year":"2001","unstructured":"Hing, N. (2001). Changing the Odds: A Study of Corporate Social Principles and Practices in Addressing Problem Gambling. Journal of Business Ethics, 33(2), 115\u2013144. https:\/\/doi.org\/10.1023\/A:1017527429283","journal-title":"Journal of Business Ethics"},{"key":"10114_CR15","unstructured":"Hing, N. (2007). Under the Radar: What Responsible Gambling Legislation Doesn\u2019t Prevent 17th Annual National Association for Gambling Studies Conference, Southern Cross University"},{"issue":"2","key":"10114_CR16","doi-asserted-by":"publisher","first-page":"459","DOI":"10.1016\/j.ijhm.2010.09.013","volume":"30","author":"N Hing","year":"2011","unstructured":"Hing, N., & Nuske, E. (2011). Assisting Problem Gamblers in the Gaming Venue: An Assessment of Practices and Procedures Followed by Frontline Hospitality Staff. International Journal of Hospitality Management, 30(2), 459\u2013467. https:\/\/doi.org\/10.1016\/j.ijhm.2010.09.013","journal-title":"International Journal of Hospitality Management"},{"issue":"2","key":"10114_CR17","doi-asserted-by":"publisher","first-page":"146","DOI":"10.1080\/15332845.2012.648896","volume":"11","author":"N Hing","year":"2012","unstructured":"Hing, N., & Nuske, E. (2012). Responding to Problem Gamblers in the Venue: Role Conflict, Role Ambiguity, and Challenges for Hospitality Staff. Journal of Human Resources in Hospitality & Tourism, 11(2), 146\u2013164. https:\/\/doi.org\/10.1080\/15332845.2012.648896","journal-title":"Journal of Human Resources in Hospitality & Tourism"},{"issue":"1","key":"10114_CR18","doi-asserted-by":"publisher","first-page":"49","DOI":"10.1186\/BF03342125","volume":"2","author":"GH Huang","year":"2011","unstructured":"Huang, G. H. (2011). Responsible Gambling Policies and Practices in Macao: A Critical Review. Asian Journal of Gambling Issues and Public Health, 2(1), 49\u201360. https:\/\/doi.org\/10.1186\/BF03342125","journal-title":"Asian Journal of Gambling Issues and Public Health"},{"key":"10114_CR19","doi-asserted-by":"publisher","DOI":"10.1108\/AEDS-02-2020-0026","author":"C Ji","year":"2020","unstructured":"Ji, C., & Kale, S. H. (2020). Strengthening the Weak Link of Macao\u2019s Responsible Gambling Practices: A Consumer Education Perspective. Asian Education and Development Studies. https:\/\/doi.org\/10.1108\/AEDS-02-2020-0026","journal-title":"Asian Education and Development Studies"},{"key":"10114_CR20","unstructured":"Krippendorff, K. (2004). Content Analysis: An Introduction to Its Methodology. Sage Publications"},{"issue":"3","key":"10114_CR21","doi-asserted-by":"publisher","first-page":"225","DOI":"10.1080\/16066359.2016.1245294","volume":"25","author":"R Ladouceur","year":"2017","unstructured":"Ladouceur, R., Shaffer, P., Blaszczynski, A., & Shaffer, H. J. (2017). Responsible Gambling: A Synthesis of the Empirical Evidence. Addiction Research & Theory, 25(3), 225\u2013235. https:\/\/doi.org\/10.1080\/16066359.2016.1245294","journal-title":"Addiction Research & Theory"},{"issue":"1","key":"10114_CR22","doi-asserted-by":"publisher","first-page":"45","DOI":"10.1016\/S0261-5177(02)00048-1","volume":"24","author":"CK Lee","year":"2003","unstructured":"Lee, C. K., Kim, S. S., & Kang, S. (2003). Perceptions of Casino Impacts\u2014a Korean Longitudinal Study. Tourism Management, 24(1), 45\u201355. https:\/\/doi.org\/10.1016\/S0261-5177(02)00048-1","journal-title":"Tourism Management"},{"key":"10114_CR23","doi-asserted-by":"publisher","first-page":"107","DOI":"10.1016\/j.puhe.2020.03.018","volume":"184","author":"C Livingstone","year":"2020","unstructured":"Livingstone, C., & Rintoul, A. (2020). Moving on from Responsible Gambling: A New Discourse Is Needed to Prevent and Minimise Harm from Gambling. Public Health, 184, 107\u2013112. https:\/\/doi.org\/10.1016\/j.puhe.2020.03.018","journal-title":"Public Health"},{"key":"10114_CR24","doi-asserted-by":"publisher","unstructured":"Nguyen, A. T., Pansuwong, W., & McClelland, R. (2021). Exploring Residents\u2019 Support for Integrated Casino Resort Development: A New Gaming Destination in Vietnam. Tourism Recreation Research, 1\u201318. https:\/\/doi.org\/10.1080\/02508281.2021.1894691","DOI":"10.1080\/02508281.2021.1894691"},{"issue":"10","key":"10114_CR25","doi-asserted-by":"publisher","first-page":"2132","DOI":"10.1016\/j.jbusres.2015.03.012","volume":"68","author":"B O\u2019Mahony","year":"2015","unstructured":"O\u2019Mahony, B., & Ohtsuka, K. (2015). Responsible Gambling: Sympathy, Empathy or Telepathy? Journal of Business Research, 68(10), 2132\u20132139. https:\/\/doi.org\/10.1016\/j.jbusres.2015.03.012","journal-title":"Journal of Business Research"},{"issue":"2","key":"10114_CR26","doi-asserted-by":"publisher","first-page":"3","DOI":"10.1177\/004728759503400203","volume":"34","author":"RR Perdue","year":"1995","unstructured":"Perdue, R. R., Long, P. T., & Kang, Y. S. (1995). Resident Support for Gambling as a Tourism Development Strategy. Journal of Travel Research, 34(2), 3\u201311. https:\/\/doi.org\/10.1177\/004728759503400203","journal-title":"Journal of Travel Research"},{"issue":"1","key":"10114_CR27","doi-asserted-by":"publisher","first-page":"49","DOI":"10.1186\/s12954-018-0256-4","volume":"15","author":"BJ Riley","year":"2018","unstructured":"Riley, B. J., Orlowski, S., Smith, D., Baigent, M., Battersby, M., & Lawn, S. (2018). Understanding the Business Versus Care Paradox in Gambling Venues: A Qualitative Study of the Perspectives from Gamblers, Venue Staff and Counsellors. Harm Reduction Journal, 15(1), 49. https:\/\/doi.org\/10.1186\/s12954-018-0256-4","journal-title":"Harm Reduction Journal"},{"issue":"1","key":"10114_CR28","first-page":"8","volume":"16","author":"T Schellinck","year":"2004","unstructured":"Schellinck, T., & Schrans, T. (2004). Identifying Problem Gamblers at the Gambling Venue: Finding Combinations of High Confidence Indicators. Gambling Research: Journal of the National Association for Gambling Studies (Australia), 16(1), 8\u201324","journal-title":"Gambling Research: Journal of the National Association for Gambling Studies (Australia)"},{"issue":"3","key":"10114_CR29","doi-asserted-by":"publisher","first-page":"806","DOI":"10.1007\/s11469-019-00149-3","volume":"18","author":"HJ Shaffer","year":"2020","unstructured":"Shaffer, H. J., Blaszczynski, A., & Ladouceur, R. (2020). Considering the Public Health and Reno Models: Strategic and Tactical Approaches for Dealing with Gambling-Related Harms. International Journal of Mental Health and Addiction, 18(3), 806\u2013818. https:\/\/doi.org\/10.1007\/s11469-019-00149-3","journal-title":"International Journal of Mental Health and Addiction"},{"key":"10114_CR30","unstructured":"Thomas, A. C., Delfabbro, P. H., & Armstrong, A. R. (2014). Validation Study of in-Venue Problem Gambler Indicators. Victorian Government"},{"issue":"1","key":"10114_CR31","doi-asserted-by":"publisher","first-page":"37","DOI":"10.1007\/s10899-016-9609-7","volume":"33","author":"A Tomei","year":"2017","unstructured":"Tomei, A., & Zumwald, C. (2017). Is Fear to Intervene with Problem Gamblers Related to Interveners\u2019 Gender and Status? A Study with Vlt Operators. Journal of Gambling Studies, 33(1), 37\u201345. https:\/\/doi.org\/10.1007\/s10899-016-9609-7","journal-title":"Journal of Gambling Studies"},{"issue":"3","key":"10114_CR32","doi-asserted-by":"publisher","first-page":"1047","DOI":"10.1007\/s10899-019-09871-y","volume":"35","author":"KK Tong","year":"2019","unstructured":"Tong, K. K., Chen, J. H., & Wu, A. M. S. (2019). Application of Health Belief Model to Practice of Responsible Gambling. Journal of Gambling Studies, 35(3), 1047\u20131062. https:\/\/doi.org\/10.1007\/s10899-019-09871-y","journal-title":"Journal of Gambling Studies"},{"issue":"4","key":"10114_CR33","doi-asserted-by":"publisher","first-page":"1261","DOI":"10.1007\/s10899-018-9750-6","volume":"34","author":"KK Tong","year":"2018","unstructured":"Tong, K. K., Hung, E. P. W., Lei, C. M. W., & Wu, A. M. S. (2018). Public Awareness and Practice of Responsible Gambling in Macao. Journal of Gambling Studies, 34(4), 1261\u20131280. https:\/\/doi.org\/10.1007\/s10899-018-9750-6","journal-title":"Journal of Gambling Studies"},{"key":"10114_CR34","doi-asserted-by":"crossref","unstructured":"Vong, F., & McCartney, G. (2005). Mapping Resident Perceptions of Gaming Impact. Journal of Travel Research, 44(2), 177\u2013187. https:\/\/doi.org\/0.1177\/0047287505278997","DOI":"10.1177\/0047287505278997"},{"key":"10114_CR35","unstructured":"Williams, R. J., Volberg, R. A., & Stevens, R. M. (2012). The Population Prevalence of Problem Gambling: Methodological Influences, Standardized Rates, Jurisdictional Differences, and Worldwide Trends. Report prepared for the Ontario Problem Gambling Research Centre and the Ontario Ministry of Health and Long Term Care. May 8, 2012"},{"key":"10114_CR36","doi-asserted-by":"publisher","first-page":"200","DOI":"10.1016\/j.tourman.2019.03.005","volume":"74","author":"IA Wong","year":"2019","unstructured":"Wong, I. A., Luo, J., & Fong, V. H. I. (2019). Legitimacy of Gaming Development through Framing: An Insider Perspective. Tourism Management, 74, 200\u2013206. https:\/\/doi.org\/10.1016\/j.tourman.2019.03.005","journal-title":"Tourism Management"},{"key":"10114_CR37","doi-asserted-by":"publisher","first-page":"285","DOI":"10.1016\/j.tourman.2014.11.013","volume":"48","author":"ST Wu","year":"2015","unstructured":"Wu, S. T., & Chen, Y. S. (2015). The Social, Economic, and Environmental Impacts of Casino Gambling on the Residents of Macau and Singapore. Tourism Management, 48, 285\u2013298. https:\/\/doi.org\/10.1016\/j.tourman.2014.11.013","journal-title":"Tourism Management"},{"issue":"1","key":"10114_CR38","first-page":"29","volume":"13","author":"Z Zeng","year":"2009","unstructured":"Zeng, Z., & Forrest, D. (2009). High Rollers from Mainland China: A Profile Based on 99 Cases. UNLV Gaming Research & Review Journal, 13(1), 29\u201343","journal-title":"UNLV Gaming Research & Review Journal"}],"container-title":["Journal of Gambling Studies"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s10899-022-10114-w.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/article\/10.1007\/s10899-022-10114-w\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s10899-022-10114-w.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,3,3]],"date-time":"2023-03-03T02:12:32Z","timestamp":1677809552000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/s10899-022-10114-w"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,4,21]]},"references-count":38,"journal-issue":{"issue":"1","published-online":{"date-parts":[[2023,3]]}},"alternative-id":["10114"],"URL":"https:\/\/doi.org\/10.1007\/s10899-022-10114-w","relation":{},"ISSN":["1573-3602"],"issn-type":[{"value":"1573-3602","type":"electronic"}],"subject":[],"published":{"date-parts":[[2022,4,21]]},"assertion":[{"value":"22 December 2021","order":1,"name":"received","label":"Received","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"20 February 2022","order":2,"name":"revised","label":"Revised","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"23 February 2022","order":3,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"21 April 2022","order":4,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}}]}}