{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,9,9]],"date-time":"2025-09-09T21:00:31Z","timestamp":1757451631088},"reference-count":26,"publisher":"Springer Science and Business Media LLC","issue":"3","license":[{"start":{"date-parts":[[2015,8,27]],"date-time":"2015-08-27T00:00:00Z","timestamp":1440633600000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["J GEN INTERN MED"],"published-print":{"date-parts":[[2016,3]]},"DOI":"10.1007\/s11606-015-3500-6","type":"journal-article","created":{"date-parts":[[2015,8,26]],"date-time":"2015-08-26T14:48:31Z","timestamp":1440600511000},"page":"282-288","update-policy":"http:\/\/dx.doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":20,"title":["Disparities in the Use of Internet and Telephone Medication Refills among Linguistically Diverse Patients"],"prefix":"10.1007","volume":"31","author":[{"given":"Gerardo","family":"Moreno","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Elizabeth H.","family":"Lin","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Eva","family":"Chang","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Ron L.","family":"Johnson","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Heidi","family":"Berthoud","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Cam C.","family":"Solomon","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Leo S.","family":"Morales","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","published-online":{"date-parts":[[2015,8,27]]},"reference":[{"issue":"4","key":"3500_CR1","doi-asserted-by":"crossref","first-page":"607","DOI":"10.1377\/hlthaff.2010.0113","volume":"29","author":"JD Ralston","year":"2010","unstructured":"Ralston JD, Coleman K, Reid RJ, Handley MR, Larson EB. Patient experience should be part of meaningful-use criteria. Health Aff (Millwood). 2010;29(4):607\u2013613.","journal-title":"Health Aff (Millwood)"},{"issue":"17","key":"3500_CR2","doi-asserted-by":"crossref","first-page":"1836","DOI":"10.1001\/archinte.166.17.1836","volume":"166","author":"PM Ho","year":"2006","unstructured":"Ho PM, Rumsfeld JS, Masoudi FA, et al. Effect of medication nonadherence on hospitalization and mortality among patients with diabetes mellitus. Arch Intern Med. 2006;166(17):1836\u20131841.","journal-title":"Arch Intern Med"},{"issue":"7","key":"3500_CR3","volume":"15","author":"CY Osborn","year":"2013","unstructured":"Osborn CY, Mayberry LS, Wallston KA, Johnson KB, Elasy TA. Understanding patient portal use: implications for medication management. J MedInt Res. 2013;15(7), e133.","journal-title":"J MedInt Res"},{"issue":"9","key":"3500_CR4","doi-asserted-by":"crossref","first-page":"800","DOI":"10.1111\/j.1525-1497.2005.0174.x","volume":"20","author":"E Wilson","year":"2005","unstructured":"Wilson E, Chen AH, Grumbach K, Wang F, Fernandez A. Effects of limited English proficiency and physician language on health care comprehension. J Gen Intern Med. 2005;20(9):800\u2013806.","journal-title":"J Gen Intern Med"},{"issue":"4","key":"3500_CR5","doi-asserted-by":"crossref","first-page":"283","DOI":"10.1097\/MLR.0b013e318249c949","volume":"50","author":"LS Karliner","year":"2012","unstructured":"Karliner LS, Auerbach A, Napoles A, Schillinger D, Nickleach D, Perez-Stable EJ. Language barriers and understanding of hospital discharge instructions. Med Care. 2012;50(4):283\u2013289.","journal-title":"Med Care"},{"issue":"12","key":"3500_CR6","doi-asserted-by":"crossref","first-page":"1282","DOI":"10.1007\/s11606-010-1467-x","volume":"25","author":"G Moreno","year":"2010","unstructured":"Moreno G, Morales LS. Hablamos Juntos (Together We Speak): interpreters, provider communication, and satisfaction with care. J Gen Intern Med. 2010;25(12):1282\u20131288.","journal-title":"J Gen Intern Med"},{"issue":"12","key":"3500_CR7","doi-asserted-by":"crossref","first-page":"1201","DOI":"10.1097\/MLR.0b013e3181adcc1b","volume":"47","author":"G Moreno","year":"2009","unstructured":"Moreno G, Tarn DM, Morales LS. Impact of interpreters on the receipt of new prescription medication information among Spanish-speaking Latinos. Med Care. 2009;47(12):1201\u20131208.","journal-title":"Med Care"},{"issue":"Suppl 2","key":"3500_CR8","doi-asserted-by":"crossref","first-page":"324","DOI":"10.1007\/s11606-007-0340-z","volume":"22","author":"Q Ngo-Metzger","year":"2007","unstructured":"Ngo-Metzger Q, Sorkin DH, Phillips RS, et al. Providing high-quality care for limited English proficient patients: the importance of language concordance and interpreter use. J Gen Intern Med. 2007;22(Suppl 2):324\u2013330.","journal-title":"J Gen Intern Med"},{"issue":"3","key":"3500_CR9","doi-asserted-by":"crossref","first-page":"194","DOI":"10.1097\/MLR.0000000000000069","volume":"52","author":"U Sarkar","year":"2014","unstructured":"Sarkar U, Lyles CR, Parker MM, et al. Use of the refill function through an online patient portal is associated with improved adherence to statins in an integrated health system. Med Care. 2014;52(3):194\u2013201.","journal-title":"Med Care"},{"issue":"10","key":"3500_CR10","doi-asserted-by":"crossref","first-page":"1117","DOI":"10.1007\/s11606-011-1749-y","volume":"26","author":"JS Ancker","year":"2011","unstructured":"Ancker JS, Barron Y, Rockoff ML, et al. Use of an electronic patient portal among disadvantaged populations. J Gen Intern Med. 2011;26(10):1117\u20131123.","journal-title":"J Gen Intern Med"},{"issue":"4","key":"3500_CR11","doi-asserted-by":"crossref","first-page":"660","DOI":"10.2105\/AJPH.2004.042150","volume":"95","author":"SN Zenk","year":"2005","unstructured":"Zenk SN, Schulz AJ, Israel BA, James SA, Bao S, Wilson ML. Neighborhood racial composition, neighborhood poverty, and the spatial accessibility of supermarkets in metropolitan Detroit. Am J Public Health. 2005;95(4):660\u2013667.","journal-title":"Am J Public Health"},{"issue":"5","key":"3500_CR12","doi-asserted-by":"crossref","first-page":"683","DOI":"10.1197\/jamia.M3169","volume":"16","author":"DW Roblin","year":"2009","unstructured":"Roblin DW, Houston TK 2nd, Allison JJ, Joski PJ, Becker ER. Disparities in use of a personal health record in a managed care organization. J Am Med Inform Assoc. 2009;16(5):683\u2013689.","journal-title":"J Am Med Inform Assoc"},{"issue":"3","key":"3500_CR13","doi-asserted-by":"crossref","first-page":"318","DOI":"10.1136\/jamia.2010.006015","volume":"18","author":"U Sarkar","year":"2011","unstructured":"Sarkar U, Karter AJ, Liu JY, et al. Social disparities in Internet patient portal use in diabetes: evidence that the digital divide extends beyond access. J Am Med Inform Assoc. 2011;18(3):318\u2013321.","journal-title":"J Am Med Inform Assoc"},{"issue":"6","key":"3500_CR14","doi-asserted-by":"crossref","first-page":"568","DOI":"10.1001\/archinternmed.2011.34","volume":"171","author":"CK Yamin","year":"2011","unstructured":"Yamin CK, Emani S, Williams DH, et al. The digital divide in adoption and use of a personal health record. Arch Intern Med. 2011;171(6):568\u2013574.","journal-title":"Arch Intern Med"},{"key":"3500_CR15","unstructured":"Obesity and overweight. World Health Organization Fact sheet no. 311. 2006."},{"issue":"9","key":"3500_CR16","doi-asserted-by":"crossref","first-page":"2726","DOI":"10.2337\/dc12-2003","volume":"36","author":"LT Harris","year":"2013","unstructured":"Harris LT, Koepsell TD, Haneuse SJ, Martin DP, Ralston JD. Glycemic control associated with secure patient-provider messaging within a shared electronic medical record: a longitudinal analysis. Diabetes Care. 2013;36(9):2726\u20132733.","journal-title":"Diabetes Care"},{"issue":"12","key":"3500_CR17","doi-asserted-by":"crossref","first-page":"1394","DOI":"10.1007\/s11606-011-1909-0","volume":"26","author":"WH Shrank","year":"2011","unstructured":"Shrank WH. Helping our patients to adhere to chronic medications: a new arrow for the quiver. J Gen Intern Med. 2011;26(12):1394\u20131395.","journal-title":"J Gen Intern Med"},{"issue":"6","key":"3500_CR18","first-page":"912","volume":"98","author":"LS Zun","year":"2006","unstructured":"Zun LS, Sadoun T, Downey L. English-language competency of self-declared English-speaking Hispanic patients using written tests of health literacy. J Natl Med Assoc. 2006;98(6):912\u2013917.","journal-title":"J Natl Med Assoc"},{"issue":"2","key":"3500_CR19","doi-asserted-by":"crossref","first-page":"192","DOI":"10.1177\/1077558713508205","volume":"71","author":"RD Hays","year":"2014","unstructured":"Hays RD, Martino S, Brown JA, et al. Evaluation of a Care Coordination Measure for the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Medicare survey. Med Care Res Rev. 2014;71(2):192\u2013202.","journal-title":"Med Care Res Rev"},{"issue":"5","key":"3500_CR20","doi-asserted-by":"crossref","first-page":"689","DOI":"10.1016\/j.clinthera.2014.04.004","volume":"36","author":"RD Hays","year":"2014","unstructured":"Hays RD, Berman LJ, Kanter MH, et al. Evaluating the psychometric properties of the CAHPS Patient-centered Medical Home survey. Clin Ther. 2014;36(5):689\u2013696 e681.","journal-title":"Clin Ther"},{"issue":"2","key":"3500_CR21","doi-asserted-by":"crossref","first-page":"e98","DOI":"10.2105\/AJPH.2014.302250","volume":"105","author":"N Chawla","year":"2015","unstructured":"Chawla N, Breen N, Liu B, Lee R, Kagawa-Singer M. Asian american women in california: a pooled analysis of predictors for breast and cervical cancer screening. Am J Public Health. 2015;105(2):e98\u2013e109.","journal-title":"Am J Public Health"},{"key":"3500_CR22","volume-title":"CHIS 2009 Methodology Series: Report 4 - Response Rates","author":"California Health Interview Survey","year":"2011","unstructured":"California Health Interview Survey. CHIS 2009 Methodology Series: Report 4 - Response Rates. Los Angeles, CA: UCLA Center for Health Policy Research; 2011."},{"issue":"5","key":"3500_CR23","doi-asserted-by":"crossref","first-page":"434","DOI":"10.1097\/MLR.0b013e318249d81b","volume":"50","author":"CR Lyles","year":"2012","unstructured":"Lyles CR, Harris LT, Jordan L, et al. Patient race\/ethnicity and shared medical record use among diabetes patients. Med Care. 2012;50(5):434\u2013440.","journal-title":"Med Care"},{"key":"3500_CR24","unstructured":"Ryan C. Language Use in the United States: 2011, American Community Survey Reports: United States Census Bureau; 2013."},{"issue":"3","key":"3500_CR25","doi-asserted-by":"crossref","first-page":"198","DOI":"10.1056\/NEJMp1404321","volume":"371","author":"HK Koh","year":"2014","unstructured":"Koh HK, Gracia JN, Alvarez ME. Culturally and Linguistically Appropriate Services--advancing health with CLAS. N Engl J Med. 2014;371(3):198\u2013201.","journal-title":"N Engl J Med"},{"issue":"Suppl 2","key":"3500_CR26","doi-asserted-by":"crossref","first-page":"362","DOI":"10.1007\/s11606-007-0366-2","volume":"22","author":"AH Chen","year":"2007","unstructured":"Chen AH, Youdelman MK, Brooks J. The legal framework for language access in healthcare settings: Title VI and beyond. J Gen Intern Med. 2007;22(Suppl 2):362\u2013367.","journal-title":"J Gen Intern Med"}],"container-title":["Journal of General Internal Medicine"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s11606-015-3500-6.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/article\/10.1007\/s11606-015-3500-6\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s11606-015-3500-6","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,6,1]],"date-time":"2019-06-01T13:48:44Z","timestamp":1559396924000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/s11606-015-3500-6"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2015,8,27]]},"references-count":26,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2016,3]]}},"alternative-id":["3500"],"URL":"https:\/\/doi.org\/10.1007\/s11606-015-3500-6","relation":{},"ISSN":["0884-8734","1525-1497"],"issn-type":[{"value":"0884-8734","type":"print"},{"value":"1525-1497","type":"electronic"}],"subject":[],"published":{"date-parts":[[2015,8,27]]}}}