{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,30]],"date-time":"2025-08-30T22:40:00Z","timestamp":1756593600995,"version":"3.44.0"},"publisher-location":"Cham","reference-count":20,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783030847883"},{"type":"electronic","value":"9783030847890"}],"license":[{"start":{"date-parts":[[2021,1,1]],"date-time":"2021-01-01T00:00:00Z","timestamp":1609459200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2021,1,1]],"date-time":"2021-01-01T00:00:00Z","timestamp":1609459200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2021]]},"DOI":"10.1007\/978-3-030-84789-0_6","type":"book-chapter","created":{"date-parts":[[2021,8,30]],"date-time":"2021-08-30T19:16:32Z","timestamp":1630350992000},"page":"73-85","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":1,"title":["The Importance of ICT in Local Governments: Results from a Survey on\u00a0the Characterization of the ICT Function in Portugal"],"prefix":"10.1007","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-9105-3308","authenticated-orcid":false,"given":"Luis Felipe M.","family":"Ramos","sequence":"first","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-9134-9296","authenticated-orcid":false,"given":"Mariana","family":"Lameiras","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-2835-4789","authenticated-orcid":false,"given":"Delfina","family":"Soares","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-9426-3834","authenticated-orcid":false,"given":"Luis","family":"Amaral","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2021,8,31]]},"reference":[{"key":"6_CR1","unstructured":"ANACOM: Servi\u00e7os m\u00f3veis - 1$$^\\circ $$ semestre de 2019. Technical report (2019). https:\/\/bit.ly\/2ThOcfU"},{"issue":"5","key":"6_CR2","doi-asserted-by":"publisher","first-page":"469","DOI":"10.1016\/j.ijinfomgt.2012.02.008","volume":"32","author":"JG Cegarra-Navarro","year":"2012","unstructured":"Cegarra-Navarro, J.G., Pach\u00f3n, J.R.C., Cegarra, J.L.M.: E-government and citizen\u2019s engagement with local affairs through e-websites: the case of Spanish municipalities. Int. J. Inf. Manage. 32(5), 469\u2013478 (2012)","journal-title":"Int. J. Inf. Manage."},{"issue":"3","key":"6_CR3","doi-asserted-by":"publisher","first-page":"441","DOI":"10.1016\/j.giq.2009.03.001","volume":"26","author":"D Cuillier","year":"2009","unstructured":"Cuillier, D., Piotrowski, S.J.: Internet information-seeking and its relation to support for access to government records. Gov. Inf. Q. 26(3), 441\u2013449 (2009)","journal-title":"Gov. Inf. Q."},{"key":"6_CR4","doi-asserted-by":"crossref","unstructured":"Janssen, M., Wagenaar, R., Beerens, J.: Towards a flexible ICT-architecture for multi-channel e-government service provisioning. In: Proceedings of the 36th Annual Hawaii International Conference on System Sciences, pp. 10-pp. IEEE (2003)","DOI":"10.1109\/HICSS.2003.1174331"},{"issue":"1","key":"6_CR5","first-page":"147","volume":"29","author":"T Mawela","year":"2017","unstructured":"Mawela, T., Ochara, N.M., Twinomurinzi, H.: E-government implementation: a reflection on South African municipalities. South Afr. Comput. J. 29(1), 147\u2013171 (2017)","journal-title":"South Afr. Comput. J."},{"issue":"4","key":"6_CR6","doi-asserted-by":"publisher","first-page":"424","DOI":"10.1111\/0033-3352.00196","volume":"62","author":"MJ Moon","year":"2002","unstructured":"Moon, M.J.: The evolution of e-government among municipalities: rhetoric or reality? Public Adm. Rev. 62(4), 424\u2013433 (2002)","journal-title":"Public Adm. Rev."},{"issue":"3","key":"6_CR7","doi-asserted-by":"publisher","first-page":"821","DOI":"10.1111\/j.1467-9299.2010.01865.x","volume":"89","author":"G Nasi","year":"2011","unstructured":"Nasi, G., Frosini, F., Cristofoli, D.: Online service provision: are municipalities really innovative? The case of larger municipalities in Italy. Public Admin. 89(3), 821\u2013839 (2011)","journal-title":"Public Admin."},{"issue":"1","key":"6_CR8","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1002\/j.1681-4835.2016.tb00564.x","volume":"77","author":"A Omar","year":"2016","unstructured":"Omar, A., Bass, J.M., Lowit, P.: Exploring the factors that influence the success of insourced government ICT projects. Electron. J. Inf. Syst. Dev. Ctries. 77(1), 1\u201321 (2016)","journal-title":"Electron. J. Inf. Syst. Dev. Ctries."},{"issue":"2","key":"6_CR9","doi-asserted-by":"publisher","first-page":"449","DOI":"10.1111\/j.1467-9299.2007.00654.x","volume":"85","author":"V Pina","year":"2007","unstructured":"Pina, V., Torres, L., Royo, S.: Are ICTs improving transparency and accountability in the EU regional and local governments? An empirical study. Public Admin. 85(2), 449\u2013472 (2007)","journal-title":"Public Admin."},{"key":"6_CR10","doi-asserted-by":"publisher","unstructured":"Rohman, I.K., Veiga, L.: Against the shadow: the role of e-government. In: Proceedings of the 18th Annual International Conference on Digital Government Research, pp. 319\u2013328. ACM (2017). https:\/\/doi.org\/10.1145\/3085228.3085321","DOI":"10.1145\/3085228.3085321"},{"issue":"2","key":"6_CR11","doi-asserted-by":"publisher","first-page":"151","DOI":"10.1177\/0160323X0503700206","volume":"37","author":"JK Scott","year":"2005","unstructured":"Scott, J.K.: Assessing the quality of municipal government web sites. State Local Gov. Rev. 37(2), 151\u2013165 (2005). https:\/\/doi.org\/10.1177\/0160323X0503700206","journal-title":"State Local Gov. Rev."},{"key":"6_CR12","doi-asserted-by":"publisher","unstructured":"Silva, J.M.C., Ramos, L.F.M., Fonte, V.: Qualification offer in EGOV competencies in PALOP-TL. In: Proceedings of the 11th International Conference on Theory and Practice of Electronic Governance, ICEGOV 2018, pp. 308\u2013311. ACM, New York (2018). https:\/\/doi.org\/10.1145\/3209415.3209514","DOI":"10.1145\/3209415.3209514"},{"key":"6_CR13","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"26","DOI":"10.1007\/978-3-030-27397-2_3","volume-title":"Electronic Participation","author":"T Silva","year":"2019","unstructured":"Silva, T., Tavares, A., Lameiras, M.: \u2018Trendy\u2019 cities: exploring the adoption of different types of social media by Portuguese municipalities. In: Panagiotopoulos, P., et al. (eds.) ePart 2019. LNCS, vol. 11686, pp. 26\u201334. Springer, Cham (2019). https:\/\/doi.org\/10.1007\/978-3-030-27397-2_3"},{"key":"6_CR14","unstructured":"Soares, D., Amaral, L., Ferreira, L.M., Lameiras, M.: Presen\u00e7a na internet das c\u00e2maras municipais portuguesas em 2019: Estudo sobre local e-government em Portugal (2019)"},{"key":"6_CR15","unstructured":"United Nations E-government Survey: Gearing e-government to support transformation towards sustainable and resilient societies (2018)"},{"key":"6_CR16","unstructured":"United Nations E-government Survey: Digital government in the decade of action for sustainable development (2020)"},{"issue":"3","key":"6_CR17","doi-asserted-by":"publisher","first-page":"354","DOI":"10.1111\/j.1540-6210.2006.00594.x","volume":"66","author":"CJ Tolbert","year":"2006","unstructured":"Tolbert, C.J., Mossberger, K.: The effects of e-government on trust and confidence in government. Public Adm. Rev. 66(3), 354\u2013369 (2006)","journal-title":"Public Adm. Rev."},{"key":"6_CR18","unstructured":"United Nations General Assembly: Transforming our world: the 2030 agenda for sustainable development. Technical report, A\/RES\/70\/1, 21 October 2015"},{"issue":"3","key":"6_CR19","doi-asserted-by":"publisher","first-page":"292","DOI":"10.1177\/0275074014553462","volume":"46","author":"S Wang","year":"2016","unstructured":"Wang, S., Feeney, M.K.: Determinants of information and communication technology adoption in municipalities. Am. Rev. Public Admin. 46(3), 292\u2013313 (2016). https:\/\/doi.org\/10.1177\/0275074014553462","journal-title":"Am. Rev. Public Admin."},{"issue":"3","key":"6_CR20","doi-asserted-by":"publisher","first-page":"371","DOI":"10.1093\/jopart\/mui021","volume":"15","author":"EW Welch","year":"2005","unstructured":"Welch, E.W., Hinnant, C.C., Moon, M.J.: Linking citizen satisfaction with e-government and trust in government. J. Public Admin. Res. Theory 15(3), 371\u2013391 (2005)","journal-title":"J. Public Admin. Res. Theory"}],"container-title":["Lecture Notes in Computer Science","Electronic Government"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-030-84789-0_6","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,8,30]],"date-time":"2025-08-30T22:04:08Z","timestamp":1756591448000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-030-84789-0_6"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021]]},"ISBN":["9783030847883","9783030847890"],"references-count":20,"URL":"https:\/\/doi.org\/10.1007\/978-3-030-84789-0_6","relation":{},"ISSN":["0302-9743","1611-3349"],"issn-type":[{"type":"print","value":"0302-9743"},{"type":"electronic","value":"1611-3349"}],"subject":[],"published":{"date-parts":[[2021]]},"assertion":[{"value":"31 August 2021","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"EGOV","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"International Conference on Electronic Government","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Granada","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Spain","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2021","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"7 September 2021","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"9 September 2021","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"20","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"egov2021","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"https:\/\/dgsociety.org\/egov-2021\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Double-blind","order":1,"name":"type","label":"Type","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"EasyChair","order":2,"name":"conference_management_system","label":"Conference Management System","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"63","order":3,"name":"number_of_submissions_sent_for_review","label":"Number of Submissions Sent for Review","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"23","order":4,"name":"number_of_full_papers_accepted","label":"Number of Full Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"0","order":5,"name":"number_of_short_papers_accepted","label":"Number of Short Papers Accepted","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"37% - The value is computed by the equation \"Number of Full Papers Accepted \/ Number of Submissions Sent for Review * 100\" and then rounded to a whole number.","order":6,"name":"acceptance_rate_of_full_papers","label":"Acceptance Rate of Full Papers","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"3","order":7,"name":"average_number_of_reviews_per_paper","label":"Average Number of Reviews per Paper","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"2","order":8,"name":"average_number_of_papers_per_reviewer","label":"Average Number of Papers per Reviewer","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}},{"value":"Yes","order":9,"name":"external_reviewers_involved","label":"External Reviewers Involved","group":{"name":"ConfEventPeerReviewInformation","label":"Peer Review Information (provided by the conference organizers)"}}]}}