{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,12,18]],"date-time":"2025-12-18T14:06:16Z","timestamp":1766066776401,"version":"3.40.3"},"publisher-location":"Cham","reference-count":48,"publisher":"Springer International Publishing","isbn-type":[{"type":"print","value":"9783319659299"},{"type":"electronic","value":"9783319659305"}],"license":[{"start":{"date-parts":[[2017,1,1]],"date-time":"2017-01-01T00:00:00Z","timestamp":1483228800000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2017]]},"DOI":"10.1007\/978-3-319-65930-5_26","type":"book-chapter","created":{"date-parts":[[2017,8,14]],"date-time":"2017-08-14T14:18:51Z","timestamp":1502720331000},"page":"307-323","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":5,"title":["Digital Transformation in the Pharmaceutical Compounds Supply Chain: Design of a Service Ecosystem with E-Labeling"],"prefix":"10.1007","author":[{"given":"Alexandra","family":"\u00c2ngelo","sequence":"first","affiliation":[]},{"given":"Jo\u00e3o","family":"Barata","sequence":"additional","affiliation":[]},{"given":"Paulo Rupino","family":"da Cunha","sequence":"additional","affiliation":[]},{"given":"Vasco","family":"Almeida","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2017,8,15]]},"reference":[{"unstructured":"Taylor, D., Mrazek, M., Mossialos, E.: Regulating pharmaceutical distribution and retail pharmacy in Europe. In: Regulating Pharmaceuticals in Europe: Striving for Efficiency, Equity, and Quality, pp. 196\u2013212 (2004)","key":"26_CR1"},{"unstructured":"FDA: Human Drug Compounding. https:\/\/www.fda.gov\/Drugs\/GuidanceComplianceRegulatoryInformation\/PharmacyCompounding\/default.htm. Accessed 16 May 2017","key":"26_CR2"},{"key":"26_CR3","doi-asserted-by":"publisher","first-page":"1526","DOI":"10.1345\/aph.1C508","volume":"37","author":"LV Allen","year":"2003","unstructured":"Allen, L.V.: Contemporary pharmaceutical compounding. Ann. Pharmacother. 37, 1526\u20131528 (2003)","journal-title":"Ann. Pharmacother."},{"key":"26_CR4","doi-asserted-by":"publisher","first-page":"151","DOI":"10.1007\/978-1-4471-2780-2_6","volume-title":"Information Technology in Pharmacy","author":"S Goundrey-Smith","year":"2013","unstructured":"Goundrey-Smith, S.: Pharmacy Management Systems. In: Goundrey-Smith, S. (ed.) Information Technology in Pharmacy, pp. 151\u2013173. Springer, London (2013). doi:10.1007\/978-1-4471-2780-2_6"},{"key":"26_CR5","doi-asserted-by":"publisher","first-page":"645","DOI":"10.1197\/jamia.M3107","volume":"16","author":"KC Nanji","year":"2009","unstructured":"Nanji, K.C., Cina, J., Patel, N., Churchill, W., Gandhi, T.K., Poon, E.G.: Overcoming barriers to the implementation of a pharmacy bar code scanning system for medication dispensing: a case study. J. Am. Med. Inform. Assoc. 16, 645\u2013650 (2009)","journal-title":"J. Am. Med. Inform. Assoc."},{"key":"26_CR6","doi-asserted-by":"publisher","first-page":"119","DOI":"10.1504\/IJEH.2008.019788","volume":"4","author":"R Batenburg","year":"2008","unstructured":"Batenburg, R., Van Den Broek, E.: Pharmacy information systems: the experience and user satisfaction within a chain of Dutch pharmacies. Int. J. Electron. Healthc. 4, 119\u2013131 (2008)","journal-title":"Int. J. Electron. Healthc."},{"key":"26_CR7","doi-asserted-by":"publisher","first-page":"359","DOI":"10.1016\/j.sapharm.2010.10.007","volume":"7","author":"LE Hines","year":"2011","unstructured":"Hines, L.E., Saverno, K.R., Warholak, T.L., Taylor, A., Grizzle, A.J., Murphy, J.E., Malone, D.C.: Pharmacists\u2019 awareness of clinical decision support in pharmacy information systems: an exploratory evaluation. Res. Soc. Adm. Pharm. 7, 359\u2013368 (2011)","journal-title":"Res. Soc. Adm. Pharm."},{"key":"26_CR8","first-page":"1b","volume":"13","author":"A El Mahalli","year":"2016","unstructured":"El Mahalli, A., El-Khafif, S.H., Yamani, W.: Assessment of pharmacy information system performance in three hospitals in eastern province. Saudi Arabia. Perspect. Heal. Inf. Manag. 13, 1b (2016)","journal-title":"Saudi Arabia. Perspect. Heal. Inf. Manag."},{"doi-asserted-by":"crossref","unstructured":"Khlie, K., Abouabdellah, A.: A study on the performance of the pharmacy information system within the Moroccan hospital sector. In: 3rd International Conference on Logistics Operations Management (GOL). pp. 1\u20137. IEEE (2016)","key":"26_CR9","DOI":"10.1109\/GOL.2016.7731721"},{"key":"26_CR10","doi-asserted-by":"publisher","first-page":"1969","DOI":"10.2146\/ajhp060617","volume":"64","author":"CD Mahoney","year":"2007","unstructured":"Mahoney, C.D., Berard-Collins, C.M., Coleman, R., Amaral, J.F., Cotter, C.M.: Effects of an integrated clinical information system on medication safety in a multi-hospital setting. Am. J. Heal. Pharm. 64, 1969\u20131977 (2007)","journal-title":"Am. J. Heal. Pharm."},{"key":"26_CR11","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1186\/s12911-017-0428-2","volume":"17","author":"LV Lapao","year":"2017","unstructured":"Lapao, L.V., da Silva, M.M., Gregorio, J.: Implementing an online pharmaceutical service using design science research. BMC Med. Inform. Decis. Mak. 17, 1\u201314 (2017)","journal-title":"BMC Med. Inform. Decis. Mak."},{"key":"26_CR12","first-page":"27","volume":"56","author":"P Weill","year":"2015","unstructured":"Weill, P., Woerner, S.L.: Thriving in an increasingly digital ecosystem. MIT Sloan Manag. Rev. 56, 27\u201334 (2015)","journal-title":"MIT Sloan Manag. Rev."},{"key":"26_CR13","doi-asserted-by":"crossref","first-page":"135","DOI":"10.25300\/MISQ\/2015\/39:1.03","volume":"39","author":"M Barrett","year":"2015","unstructured":"Barrett, M., Davidson, E., Prabhu, J., Vargo, S.L.: Service innovation in the digital age: key contributions and future directions. MIS Q. 39, 135\u2013154 (2015)","journal-title":"MIS Q."},{"key":"26_CR14","doi-asserted-by":"publisher","first-page":"121","DOI":"10.1016\/S0272-6963(01)00090-0","volume":"20","author":"S Goldstein","year":"2002","unstructured":"Goldstein, S., Johnston, R., Duffy, J., Rao, J.: The service concept: the missing link in service design research? J. Oper. Manag. 20, 121\u2013134 (2002)","journal-title":"J. Oper. Manag."},{"key":"26_CR15","doi-asserted-by":"publisher","first-page":"151","DOI":"10.1007\/s11761-015-0175-0","volume":"10","author":"A Immonen","year":"2016","unstructured":"Immonen, A., Ovaska, E., Kalaoja, J., Pakkala, D.: A service requirements engineering method for a digital service ecosystem. Serv. Oriented Comput. Appl. 10, 151\u2013172 (2016)","journal-title":"Serv. Oriented Comput. Appl."},{"key":"26_CR16","doi-asserted-by":"publisher","first-page":"193","DOI":"10.1057\/palgrave.ejis.3000681","volume":"16","author":"RJ Paul","year":"2007","unstructured":"Paul, R.J.: Challenges to information systems: time to change. Eur. J. Inf. Syst. 16, 193\u2013195 (2007)","journal-title":"Eur. J. Inf. Syst."},{"key":"26_CR17","doi-asserted-by":"publisher","first-page":"582","DOI":"10.2307\/2392581","volume":"23","author":"GI Susman","year":"1978","unstructured":"Susman, G.I., Evered, R.D.: An assessment of the scientific merits of action research. Adm. Sci. Q. 23, 582\u2013603 (1978)","journal-title":"Adm. Sci. Q."},{"unstructured":"Gulfo, J.: Pharmaceutical Compounding: The FDA Is Not The Problem. https:\/\/www.forbes.com\/sites\/realspin\/2016\/08\/29\/pharmaceutical-compounding-the-fda-is-not-the-problem\/#1ed3715978df. Accessed 16 May 2017","key":"26_CR18"},{"unstructured":"Portuguese Ministry of Health: Ordinance 594\/2004, 2nd July - Portuguese Law. Di\u00e1rio da Rep\u00fablica, 1.a s\u00e9rie-B. 129, 3441\u20133445 (2004)","key":"26_CR19"},{"unstructured":"Council of Europe: European Pharmacopoeia (Ph. Eur.) 9th Edition. https:\/\/www.edqm.eu\/en\/european-pharmacopoeia-9th-edition. Accessed 16 May 2017","key":"26_CR20"},{"key":"26_CR21","doi-asserted-by":"publisher","first-page":"579","DOI":"10.2165\/00002018-200427080-00009","volume":"27","author":"AL Fontaine","year":"2004","unstructured":"Fontaine, A.L.: Current requirements and emerging trends for labelling as a tool for communicating pharmacovigilance findings. Drug Saf. 27, 579\u2013589 (2004)","journal-title":"Drug Saf."},{"key":"26_CR22","doi-asserted-by":"publisher","first-page":"33","DOI":"10.1007\/978-3-211-89836-9","volume-title":"Dictionary of Pharmaceutical Medicine","author":"G Nahler","year":"2009","unstructured":"Nahler, G.: Company core data sheet CCDS. In: Nahler, G. (ed.) Dictionary of Pharmaceutical Medicine, p. 33. Springer, Vienna (2009)"},{"unstructured":"European Commision: A Guideline on Summary of Product Characteristics (SmPC) (2009)","key":"26_CR23"},{"unstructured":"HL7: Structured Product Labeling (SPL) Implementation Guide with Validation Procedures (2016)","key":"26_CR24"},{"key":"26_CR25","doi-asserted-by":"publisher","first-page":"1317","DOI":"10.1001\/archinternmed.2010.263","volume":"170","author":"AG Winterstein","year":"2010","unstructured":"Winterstein, A.G., Linden, S., Lee, A.E., Fernandez, E.M., Kimberlin, C.L.: Evaluation of consumer medication information dispensed in retail pharmacies. Arch. Intern. Med. 170, 1317\u20131324 (2010)","journal-title":"Arch. Intern. Med."},{"key":"26_CR26","doi-asserted-by":"crossref","first-page":"127","DOI":"10.4103\/2231-4040.72252","volume":"1","author":"RK Songara","year":"2010","unstructured":"Songara, R.K., Sharma, G.N., Gupta, V.K., Gupta, P.: Need for harmonization of labeling of medical devices: a review. J. Adv. Pharm. Technol. Res. 1, 127\u2013144 (2010)","journal-title":"J. Adv. Pharm. Technol. Res."},{"key":"26_CR27","doi-asserted-by":"publisher","first-page":"657","DOI":"10.1016\/j.msec.2016.03.004","volume":"63","author":"J Fei","year":"2016","unstructured":"Fei, J., Liu, R.: Drug-laden 3D biodegradable label using QR code for anti-counterfeiting of drugs. Mater. Sci. Eng., C 63, 657\u2013662 (2016)","journal-title":"Mater. Sci. Eng., C"},{"key":"26_CR28","doi-asserted-by":"publisher","first-page":"917","DOI":"10.1177\/009286159803200407","volume":"32","author":"IG Martin","year":"1998","unstructured":"Martin, I.G.: Electronic labeling: a paperless future? Drug Inf. J. 32, 917\u2013919 (1998)","journal-title":"Drug Inf. J."},{"unstructured":"CMDh: CMDh position paper on the use of QRD codes to provide information about the medicinal product 59, 1\u20135 (2015)","key":"26_CR29"},{"unstructured":"AEMPS: Utilizaci\u00f3n de c\u00f3digos quick response (QR) para proporcionar informaci\u00f3n sobre los medicamentos. Agencia espa\u00f1ola Medicam, 1\u20134 November 2015","key":"26_CR30"},{"key":"26_CR31","doi-asserted-by":"publisher","first-page":"205","DOI":"10.1007\/s12553-012-0037-0","volume":"3","author":"P Kierkegaard","year":"2013","unstructured":"Kierkegaard, P.: E-prescription across Europe. Health Technol. (Berl) 3, 205\u2013219 (2013)","journal-title":"Health Technol. (Berl)"},{"key":"26_CR32","doi-asserted-by":"publisher","first-page":"406","DOI":"10.1016\/j.ijmedinf.2015.02.001","volume":"84","author":"JJ Mira","year":"2015","unstructured":"Mira, J.J., Guilabert, M., Carrillo, I., Fern\u00e1ndez, C., Vicente, M.A., Orozco-Beltr\u00e1n, D., Gil-Guillen, V.F.: Use of QR and EAN-13 codes by older patients taking multiple medications for a safer use of medication. Int. J. Med. Inform. 84, 406\u2013412 (2015)","journal-title":"Int. J. Med. Inform."},{"key":"26_CR33","doi-asserted-by":"crossref","first-page":"99","DOI":"10.3233\/THC-140778","volume":"22","author":"MH Tseng","year":"2014","unstructured":"Tseng, M.H., Wu, H.C.: A cloud medication safety support system using QR code and Web services for elderly outpatients. Technol. Heal. Care. 22, 99\u2013113 (2014)","journal-title":"Technol. Heal. Care."},{"key":"26_CR34","first-page":"12","volume":"33","author":"W Lockwood","year":"2013","unstructured":"Lockwood, W.: QR codes: a digital avenue for PMI. Comput. Pharm. 33, 12\u201315 (2013)","journal-title":"Comput. Pharm."},{"key":"26_CR35","doi-asserted-by":"publisher","first-page":"48","DOI":"10.4018\/IJESMA.2015070104","volume":"7","author":"CP Furner","year":"2015","unstructured":"Furner, C.P., Racherla, P., Babb, J.S.: What we know and do not know about mobile app usage and stickiness: a research agenda. Int. J. E-Serv. Mob. Appl. 7, 48\u201369 (2015)","journal-title":"Int. J. E-Serv. Mob. Appl."},{"key":"26_CR36","doi-asserted-by":"publisher","first-page":"294","DOI":"10.1002\/pds.3351","volume":"22","author":"J Duke","year":"2013","unstructured":"Duke, J., Friedlin, J., Li, X.: Consistency in the safety labeling of bioequivalent medications. Pharmacoepidemiol. Drug Saf. 22, 294\u2013301 (2013)","journal-title":"Pharmacoepidemiol. Drug Saf."},{"key":"26_CR37","doi-asserted-by":"publisher","first-page":"944","DOI":"10.1001\/archinternmed.2011.182","volume":"171","author":"J Duke","year":"2011","unstructured":"Duke, J., Friedlin, J., Ryan, P.: A quantitative analysis of adverse events and \u201cOverwarning\u201d in drug labeling. Arch. Intern. Med. 171, 944\u2013946 (2011)","journal-title":"Arch. Intern. Med."},{"key":"26_CR38","doi-asserted-by":"publisher","first-page":"65","DOI":"10.1111\/j.1365-2575.2004.00162.x","volume":"14","author":"R Davison","year":"2004","unstructured":"Davison, R., Martinsons, M.G., Kock, N.: Principles of canonical action research. Inf. Syst. J. 14, 65\u201386 (2004)","journal-title":"Inf. Syst. J."},{"key":"26_CR39","doi-asserted-by":"publisher","first-page":"31","DOI":"10.1111\/j.1365-2575.2008.00297.x","volume":"19","author":"M Chiasson","year":"2009","unstructured":"Chiasson, M., Germonprez, M., Mathiassen, L.: Pluralist action research: a review of the information systems literature. Inf. Syst. J. 19, 31\u201354 (2009)","journal-title":"Inf. Syst. J."},{"key":"26_CR40","first-page":"1","volume":"2","author":"R Baskerville","year":"1999","unstructured":"Baskerville, R.: information systems with action research: Investigating information systems with action research. Commun. Assoc. Inf. Syst. 2, 1\u201332 (1999)","journal-title":"Commun. Assoc. Inf. Syst."},{"key":"26_CR41","doi-asserted-by":"publisher","first-page":"241","DOI":"10.1057\/jit.2015.19","volume":"31","author":"RM Davison","year":"2016","unstructured":"Davison, R.M., Martinsons, M.G.: Context is king! Considering particularism in research design and reporting. J. Inf. Technol. 31, 241\u2013249 (2016)","journal-title":"J. Inf. Technol."},{"key":"26_CR42","doi-asserted-by":"crossref","first-page":"435","DOI":"10.2307\/25148646","volume":"28","author":"R Lindgren","year":"2004","unstructured":"Lindgren, R., Henfridsson, O., Schultze, U.: Design principles for competence management systems: a synthesis of an action research study. MIS Q. 28, 435\u2013472 (2004)","journal-title":"MIS Q."},{"unstructured":"Andersen, P., Ross, J.W.: Transforming the LEGO group for the digital economy. In: ICIS 2016 Proceedings, Dublin, Ireland (2016)","key":"26_CR43"},{"unstructured":"Baskerville, R.: Design Theorizing Individual Information Systems. Proceedings of the Pacific Asia Conference on Information Systems (PACIS). pp. 1\u201312 (2011)","key":"26_CR44"},{"key":"26_CR45","doi-asserted-by":"publisher","first-page":"227","DOI":"10.1111\/isj.12074","volume":"26","author":"J Malaurent","year":"2016","unstructured":"Malaurent, J., Avison, D.: Reconciling global and local needs: a canonical action research project to deal with workarounds. Inf. Syst. J. 26, 227\u2013257 (2016)","journal-title":"Inf. Syst. J."},{"unstructured":"European Commission: Green Paper on mobile Health (\u201cmHealth\u201d) (2014)","key":"26_CR46"},{"unstructured":"European Commission: Regulation (EU) 207\/2012 on electronic instructions for use of medical devices (2012)","key":"26_CR47"},{"unstructured":"French, J.R.P.: Field experiments: changing group productivity. In: Miller, J.G. (ed.) Experiments in Social Process: A Symposium on Social Psychology, pp. 81\u201396. McGraw-Hill (1950)","key":"26_CR48"}],"container-title":["Lecture Notes in Business Information Processing","Information Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-319-65930-5_26","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,6,26]],"date-time":"2024-06-26T07:57:37Z","timestamp":1719388657000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/978-3-319-65930-5_26"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2017]]},"ISBN":["9783319659299","9783319659305"],"references-count":48,"URL":"https:\/\/doi.org\/10.1007\/978-3-319-65930-5_26","relation":{},"ISSN":["1865-1348","1865-1356"],"issn-type":[{"type":"print","value":"1865-1348"},{"type":"electronic","value":"1865-1356"}],"subject":[],"published":{"date-parts":[[2017]]},"assertion":[{"value":"15 August 2017","order":1,"name":"first_online","label":"First Online","group":{"name":"ChapterHistory","label":"Chapter History"}},{"value":"EMCIS","order":1,"name":"conference_acronym","label":"Conference Acronym","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"European, Mediterranean, and Middle Eastern Conference on Information Systems","order":2,"name":"conference_name","label":"Conference Name","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Coimbra","order":3,"name":"conference_city","label":"Conference City","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"Portugal","order":4,"name":"conference_country","label":"Conference Country","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"2017","order":5,"name":"conference_year","label":"Conference Year","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"7 September 2017","order":7,"name":"conference_start_date","label":"Conference Start Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"8 September 2017","order":8,"name":"conference_end_date","label":"Conference End Date","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"14","order":9,"name":"conference_number","label":"Conference Number","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"emcis2017","order":10,"name":"conference_id","label":"Conference ID","group":{"name":"ConferenceInfo","label":"Conference Information"}},{"value":"http:\/\/emcis.eu\/","order":11,"name":"conference_url","label":"Conference URL","group":{"name":"ConferenceInfo","label":"Conference Information"}}]}}