{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,9]],"date-time":"2024-09-09T14:47:47Z","timestamp":1725893267515},"publisher-location":"Berlin, Heidelberg","reference-count":20,"publisher":"Springer Berlin Heidelberg","isbn-type":[{"type":"print","value":"9783642282263"},{"type":"electronic","value":"9783642282270"}],"license":[{"start":{"date-parts":[[2012,1,1]],"date-time":"2012-01-01T00:00:00Z","timestamp":1325376000000},"content-version":"unspecified","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2012]]},"DOI":"10.1007\/978-3-642-28227-0_18","type":"book-chapter","created":{"date-parts":[[2012,10,17]],"date-time":"2012-10-17T15:24:52Z","timestamp":1350487492000},"page":"243-257","source":"Crossref","is-referenced-by-count":4,"title":["Service System Design and Engineering \u2013 A Value-Oriented Approach Based on DEMO"],"prefix":"10.1007","author":[{"given":"Jo\u00e3o","family":"Pombinho","sequence":"first","affiliation":[]},{"given":"Jos\u00e9","family":"Tribolet","sequence":"additional","affiliation":[]}],"member":"297","reference":[{"key":"18_CR1","unstructured":"Porter, M.E.: Competitive Advantage: Creating and Sustaining Superior Performance. Free Press (1998)"},{"key":"18_CR2","volume-title":"Handbook of Service Science","author":"S.L. Vargo","year":"2010","unstructured":"Vargo, S.L., Lusch, R.F., Akaka, M.A.: Advancing Service Science with Service-Dominant Logic: Clarifications and Conceptual Development. In: Handbook of Service Science. Springer, Heidelberg (2010)"},{"key":"18_CR3","doi-asserted-by":"publisher","DOI":"10.1007\/3-540-33149-2","volume-title":"Enterprise Ontology: Theory and Methodology","author":"J.L.G. Dietz","year":"2006","unstructured":"Dietz, J.L.G.: Enterprise Ontology: Theory and Methodology. Springer, Heidelberg (2006)"},{"key":"18_CR4","doi-asserted-by":"crossref","unstructured":"Maglio, P.P., et al.: The service system is the basic abstraction of the service science. Information Systems and E Business Management (2009)","DOI":"10.1007\/s10257-008-0105-1"},{"key":"18_CR5","unstructured":"Dietz, J.L.G. (ed.): Architecture - Building strategy into design. Academic Service, ed. N.A. Forum, Sdu Uitgevers (2008)"},{"key":"18_CR6","volume-title":"Service-Oriented Modeling: Service Analysis, Design and Architecture","author":"M. Bell","year":"2008","unstructured":"Bell, M.: Service-Oriented Modeling: Service Analysis, Design and Architecture. John Wiley & Sons, New Jersey (2008)"},{"key":"18_CR7","unstructured":"Lankhorst, M.: ArchiMate Language Primer (2004)"},{"key":"18_CR8","unstructured":"Lamsweerde, A.V.: Goal-Oriented Requirements Engineering: A Guided Tour. In: International Symposium on Requirements Engineering, Toronto (2001)"},{"key":"18_CR9","volume-title":"13th IEEE International Requirements Engineering Conference (RE 2005)","author":"G. Regev","year":"2005","unstructured":"Regev, G., Wegmann, A.: Where do Goals Come from: the Underlying Principles of Goal-Oriented Requirements Engineering. In: 13th IEEE International Requirements Engineering Conference (RE 2005). IEEE, Paris (2005)"},{"key":"18_CR10","doi-asserted-by":"publisher","first-page":"26","DOI":"10.1109\/MS.2006.71","volume":"23","author":"J. Gordijn","year":"2006","unstructured":"Gordijn, J., Yu, E., van der Raadt, B.: e-Service Design Using i* and e3value Modeling. IEEE Software\u00a023, 26\u201333 (2006)","journal-title":"IEEE Software"},{"key":"18_CR11","volume-title":"Value-based requirements Engineering: Exploring innovatie e-commerce ideas","author":"J. Gordijn","year":"2002","unstructured":"Gordijn, J.: Value-based requirements Engineering: Exploring innovatie e-commerce ideas. Vrije Universiteit Amsterdam, Amsterdam (2002)"},{"key":"18_CR12","unstructured":"Aveiro, D., G.O.D. (Generation, Operationalization & Discontinuation) and Control (sub)organizations: a DEMO-based approach for continuous real-time management of organizational change caused by exceptions. Universidade T\u00e9cnica de Lisboa, Lisboa (2010)"},{"key":"18_CR13","unstructured":"Beck, K., et al.: Manifesto for Agile Software Development. 2001 (cited 2010-11-28), \n                    \n                      http:\/\/agilemanifesto.org\/"},{"key":"18_CR14","unstructured":"Albani, A., et al.: Enterprise Ontology Based Service Definition. In: 4th International Workshop on Value Modeling and Business Ontologies (VMBO), The Netherlands (2009)"},{"key":"18_CR15","unstructured":"Lovelock, C.: Services Marketing: People, Technology, Strategy, 4th edn. Prentice Hall (2001)"},{"key":"18_CR16","unstructured":"Holbrook, M.: Consumer Value: A Framework for Analysis and Research. Routledge (1999)"},{"key":"18_CR17","doi-asserted-by":"crossref","first-page":"166","DOI":"10.1037\/0096-3445.122.2.166","volume":"122","author":"J.W. Schooler","year":"1993","unstructured":"Schooler, J.W., Ohlsson, S., Brooks, K.: Thoughts beyond words: When language overshadows insight. Journal of Experimental Psychology\u00a0(122), 166\u2013183 (1993)","journal-title":"Journal of Experimental Psychology"},{"key":"18_CR18","unstructured":"Kinderen, S., Gordijn, J., Akkermans, H.: Reasoning about customer needs in multi-supplier ICT service bundles using decision models. In: 11th International Conference on Enterprise Information Systems, Milan (2009)"},{"key":"18_CR19","volume-title":"Thinking, problem solving, cognition","author":"R.E. Mayer","year":"1992","unstructured":"Mayer, R.E.: Thinking, problem solving, cognition, 2nd edn. W. H. Freeman and Company, New York (1992)","edition":"2"},{"key":"18_CR20","unstructured":"Drucker, P.F.: The Discipline of Innovation. Harvard Business Review, 67\u201372 (1985)"}],"container-title":["Lecture Notes in Business Information Processing","Exploring Services Science"],"original-title":[],"link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-642-28227-0_18","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,5,8]],"date-time":"2019-05-08T06:15:22Z","timestamp":1557296122000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-642-28227-0_18"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2012]]},"ISBN":["9783642282263","9783642282270"],"references-count":20,"URL":"https:\/\/doi.org\/10.1007\/978-3-642-28227-0_18","relation":{},"ISSN":["1865-1348","1865-1356"],"issn-type":[{"type":"print","value":"1865-1348"},{"type":"electronic","value":"1865-1356"}],"subject":[],"published":{"date-parts":[[2012]]}}}