{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,11,12]],"date-time":"2025-11-12T06:17:03Z","timestamp":1762928223903},"publisher-location":"Berlin, Heidelberg","reference-count":39,"publisher":"Springer Berlin Heidelberg","isbn-type":[{"type":"print","value":"9783642363559"},{"type":"electronic","value":"9783642363566"}],"license":[{"start":{"date-parts":[[2013,1,1]],"date-time":"2013-01-01T00:00:00Z","timestamp":1356998400000},"content-version":"tdm","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2013]]},"DOI":"10.1007\/978-3-642-36356-6_19","type":"book-chapter","created":{"date-parts":[[2013,2,1]],"date-time":"2013-02-01T11:15:08Z","timestamp":1359717308000},"page":"263-278","source":"Crossref","is-referenced-by-count":10,"title":["A Proposal for a Mobile Ticketing Solution for Metropolitan Area of Oporto Public Transport"],"prefix":"10.1007","author":[{"given":"Marta Campos","family":"Ferreira","sequence":"first","affiliation":[]},{"given":"Maria Henriqueta","family":"N\u00f3voa","sequence":"additional","affiliation":[]},{"given":"Teresa Galv\u00e3o","family":"Dias","sequence":"additional","affiliation":[]}],"member":"297","reference":[{"issue":"2","key":"19_CR1","doi-asserted-by":"publisher","first-page":"141","DOI":"10.1016\/j.elerap.2006.12.004","volume":"7","author":"Y.A. Au","year":"2008","unstructured":"Au, Y.A., Kauffman, R.J.: The economics of mobile payments: Understanding stakeholder issues for an emerging financial technology application. Electronic Commerce Research and Applications\u00a07(2), 141\u2013164 (2008)","journal-title":"Electronic Commerce Research and Applications"},{"key":"19_CR2","unstructured":"iParque, \n                  \n                    http:\/\/www.iparque.pt\/"},{"key":"19_CR3","unstructured":"Pagamento M\u00f3vel de Estacionamento, \n                  \n                    https:\/\/estacionamento.pagamentomovel.pt\/sintra\/"},{"issue":"4","key":"19_CR4","doi-asserted-by":"publisher","first-page":"413","DOI":"10.1016\/j.jsis.2007.08.001","volume":"16","author":"N. Mallat","year":"2007","unstructured":"Mallat, N.: Exploring Consumer Adoption of Mobile Payments \u2013 A Qualitative Study. The Journal of Strategic Information Systems\u00a016(4), 413\u2013432 (2007)","journal-title":"The Journal of Strategic Information Systems"},{"key":"19_CR5","unstructured":"NFC Forum: NFC in Public Transport. Technical report, NFC Forum (2011)"},{"key":"19_CR6","unstructured":"Paybox, \n                  \n                    http:\/\/www.paybox.at\/"},{"key":"19_CR7","unstructured":"Boer, R., Boer, T.: Mobile Payments 2010: Market Analysis and Overview. Technical report, Chiel Liezenber (Innopay) and Ed Achterberg, Telecompaper (2009)"},{"issue":"1","key":"19_CR8","doi-asserted-by":"publisher","first-page":"97","DOI":"10.1007\/s12927-012-0004-3","volume":"4","author":"A. Becker","year":"2012","unstructured":"Becker, A., Mladenow, A., Kryvinska, N., Strauss, C.: Aggregated survey of sustainable business models for agile mobile service delivery platforms. Journal of Service Science Research\u00a04(1), 97\u2013121 (2012)","journal-title":"Journal of Service Science Research"},{"key":"19_CR9","unstructured":"Touch&Travel, \n                  \n                    http:\/\/www.touchandtravel.de\/"},{"key":"19_CR10","unstructured":"Bohm, A., Murtz, B., Sommer, C., Wermuth, M.: Location-based ticketing in public transport. In: Proceedings of the 8th International IEEE Conference on Intelligent Transportation Systems, Austria (2005)"},{"key":"19_CR11","unstructured":"Ferreira, M.C., Cunha, A., Cunha, J.F., N\u00f3voa, M.H., Dias, T.G., Cunha, M.M.: A Survey of current trends in smartphone based payment and validation services for public transport users. In: The Art & Science of Service Conference, Maastricht (2012)"},{"issue":"3","key":"19_CR12","first-page":"24","volume":"10","author":"P. Vappereau","year":"2012","unstructured":"Vappereau, P.: Calypso developments: benefits, technology and implementations. Eurotransport Magazine\u00a010(3), 24\u201343 (2012)","journal-title":"Eurotransport Magazine"},{"key":"19_CR13","doi-asserted-by":"crossref","unstructured":"Auer, L., Kryvinska, N., Strauss, C.: Service-oriented Mobility Architecture Provides Highly-configurable Wireless Services. In: The IEEE Wireless Telecommunications Symposium, Prague (2009)","DOI":"10.1109\/WTS.2009.5069003"},{"key":"19_CR14","unstructured":"Global Platform: Global Platform\u2019s Value Proposition for the Public Transport Industry: Seamless, Secure Travel throughout Multiple Transport Networks. White Paper, Global Platform (2009)"},{"issue":"8","key":"19_CR15","doi-asserted-by":"publisher","first-page":"982","DOI":"10.1287\/mnsc.35.8.982","volume":"35","author":"F.D. Davis","year":"1989","unstructured":"Davis, F.D., Bagozzi, R.P., Warshaw, P.R.: User acceptance of computer technology: a comparison of two theoretical models. Management Science\u00a035(8), 982\u20131003 (1989)","journal-title":"Management Science"},{"key":"19_CR16","volume-title":"Belief, attitude, intention and behaviour: an introduction to theory and research","author":"M. Fishbein","year":"1975","unstructured":"Fishbein, M., Ajzen, I.: Belief, attitude, intention and behaviour: an introduction to theory and research. Addison-Wesley, Reading (1975)"},{"issue":"1","key":"19_CR17","doi-asserted-by":"publisher","first-page":"102","DOI":"10.1016\/j.elerap.2006.06.009","volume":"6","author":"C. Yoon","year":"2007","unstructured":"Yoon, C., Kim, S.: Convenience and TAM in a ubiquitous computing environement: the case of wirelee LAN. Electronic Commerce Research and Applications\u00a06(1), 102\u2013112 (2007)","journal-title":"Electronic Commerce Research and Applications"},{"issue":"8","key":"19_CR18","doi-asserted-by":"publisher","first-page":"553","DOI":"10.1016\/j.jbusres.2003.08.002","volume":"58","author":"G.C. Bruner II","year":"2005","unstructured":"Bruner II, G.C., Kumar, A.: Explaining consumer acceptance of handheld internet devices. Journal of Business Research\u00a058(8), 553\u2013558 (2005)","journal-title":"Journal of Business Research"},{"issue":"3","key":"19_CR19","doi-asserted-by":"publisher","first-page":"130","DOI":"10.1016\/j.elerap.2008.11.006","volume":"3","author":"M.C. Lee","year":"2009","unstructured":"Lee, M.C.: Factors influencing the adoption of internet banking: an integration of TAM and TPB with perceived risk and perceived benefit. Electronic Commerce Research Applications\u00a03(3), 130\u2013141 (2009)","journal-title":"Electronic Commerce Research Applications"},{"issue":"3","key":"19_CR20","doi-asserted-by":"crossref","first-page":"184","DOI":"10.1177\/0092070302303001","volume":"30","author":"P.A. Dabholkar","year":"2002","unstructured":"Dabholkar, P.A., Bagozzi, R.P.: An attitude model of technology-based self-service: moderating effects of consumer traits and situational factors. Journal of the Academy of Marketing Science\u00a030(3), 184\u2013201 (2002)","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"1","key":"19_CR21","doi-asserted-by":"publisher","first-page":"57","DOI":"10.1007\/s00779-006-0126-z","volume":"12","author":"N. Mallat","year":"2008","unstructured":"Mallat, N., Rossi, M., Tuunainen, V.K., \u00d6\u00f6rni, A.: An empirical investigation of mobile ticketing service adoption in public transportation. Personal and Ubiquitous Computing\u00a012(1), 57\u201365 (2008)","journal-title":"Personal and Ubiquitous Computing"},{"issue":"3","key":"19_CR22","doi-asserted-by":"publisher","first-page":"209","DOI":"10.1016\/j.elerap.2009.07.005","volume":"9","author":"P.G. Schierz","year":"2010","unstructured":"Schierz, P.G., Schilke, O., Wirtz, B.W.: Understanding Consumer Acceptance of Mobile Payment Services: An Empirical Analysis. Electronic Commerce Research and Applications\u00a09(3), 209\u2013216 (2010)","journal-title":"Electronic Commerce Research and Applications"},{"issue":"3","key":"19_CR23","doi-asserted-by":"publisher","first-page":"310","DOI":"10.1016\/j.chb.2009.10.013","volume":"26","author":"C. Kim","year":"2010","unstructured":"Kim, C., Mirusmonov, M., Lee, I.: An empirical examination of factors influencing the intention to use mobile payment. Computers in Human Behaviour\u00a026(3), 310\u2013322 (2010)","journal-title":"Computers in Human Behaviour"},{"key":"19_CR24","volume-title":"Diffusion of innovations","author":"E.M. Rogers","year":"1995","unstructured":"Rogers, E.M.: Diffusion of innovations. Free Press, New York (1995)"},{"issue":"1","key":"19_CR25","doi-asserted-by":"crossref","first-page":"28","DOI":"10.1109\/TEM.1982.6447463","volume":"29","author":"L.G. Tornatzky","year":"1982","unstructured":"Tornatzky, L.G., Klein, K.J.: Innovation Characteristics and innovation adoption implementation: a meta-analysis of findings. IEEE Transactions on Engineering Management\u00a029(1), 28\u201344 (1982)","journal-title":"IEEE Transactions on Engineering Management"},{"issue":"4","key":"19_CR26","doi-asserted-by":"publisher","first-page":"325","DOI":"10.1504\/IJMC.2005.007021","volume":"3","author":"T. Laukkanen","year":"2005","unstructured":"Laukkanen, T., Lauronen, J.: Consumer value creation in mobile banking services. International Journal of Mobile Communications\u00a03(4), 325\u2013338 (2005)","journal-title":"International Journal of Mobile Communications"},{"issue":"4","key":"19_CR27","doi-asserted-by":"publisher","first-page":"192","DOI":"10.1108\/02652329910278888","volume":"17","author":"I. Szmigin","year":"1999","unstructured":"Szmigin, I., Bourne, H.: Electronic cash: a qualitative assessment of its adoption. International Journal of Bank Marketing\u00a017(4), 192\u2013202 (1999)","journal-title":"International Journal of Bank Marketing"},{"issue":"5","key":"19_CR28","doi-asserted-by":"publisher","first-page":"719","DOI":"10.1016\/j.im.2004.07.001","volume":"42","author":"J.-H. Wu","year":"2005","unstructured":"Wu, J.-H., Wang, S.-C.: What drives mobile commerce?: An empirical evaluation of the revised technology acceptance model. Information & Management\u00a042(5), 719\u2013729 (2005)","journal-title":"Information & Management"},{"issue":"2","key":"19_CR29","doi-asserted-by":"publisher","first-page":"165","DOI":"10.1016\/j.elerap.2007.02.001","volume":"7","author":"T. Dahlberg","year":"2008","unstructured":"Dahlberg, T., Mallat, N., Ondrus, J., Zmijewska, A.: Past, present and future of mobile payments research: A literature review. Electronic Commerce Research and Applications\u00a07(2), 165\u2013181 (2008)","journal-title":"Electronic Commerce Research and Applications"},{"issue":"3","key":"19_CR30","doi-asserted-by":"publisher","first-page":"283","DOI":"10.1504\/IJEB.2004.005143","volume":"2","author":"K. Siau","year":"2004","unstructured":"Siau, K., Sheng, H., Nah, F., Davis, S.: A qualitative investigation on consumer trust is mobile commerce. International Journal of Electronic Business\u00a02(3), 283\u2013300 (2004)","journal-title":"International Journal of Electronic Business"},{"issue":"4","key":"19_CR31","doi-asserted-by":"publisher","first-page":"572","DOI":"10.1007\/s11747-006-0003-3","volume":"35","author":"M. Lwin","year":"2007","unstructured":"Lwin, M., Wirtz, J., Williams, J.D.: Consumer online privacy concerns and responses: a power responsibility equilibrium perspective. Journal of the Academy of Marketing Science\u00a035(4), 572\u2013585 (2007)","journal-title":"Journal of the Academy of Marketing Science"},{"key":"19_CR32","unstructured":"Bauer, H.H., Reichardt, T., Schule, A.: User requirements for location based services. In: IADIS International Conference e-Commerce (2005)"},{"issue":"2","key":"19_CR33","doi-asserted-by":"publisher","first-page":"51","DOI":"10.1145\/359205.359227","volume":"44","author":"K. Ghosh","year":"2001","unstructured":"Ghosh, K., Swaminatha, T.M.: Software security and privacy risks in mobile e-commerce. Communications of the ACM\u00a044(2), 51\u201357 (2001)","journal-title":"Communications of the ACM"},{"key":"19_CR34","volume-title":"Interaction Design: beyond human-computer interaction","author":"H. Sharp","year":"2007","unstructured":"Sharp, H., Rogers, Y., Preece, J.: Interaction Design: beyond human-computer interaction, 2nd edn. John Wiley & Sons, Ltd., West Sussex (2007)","edition":"2"},{"key":"19_CR35","doi-asserted-by":"crossref","unstructured":"Nielsen, J., Mohlich, R.: Heuristic evaluation of user interfaces. In: Proceedings of ACM CHI 1990 Conference (1990)","DOI":"10.1145\/97243.97281"},{"key":"19_CR36","volume-title":"Usability Inspection Methods","author":"J. Nielsen","year":"1994","unstructured":"Nielsen, J., Mack, R.L.: Usability Inspection Methods. John Wiley & Sons, New York (1994)"},{"key":"19_CR37","doi-asserted-by":"crossref","unstructured":"Nielsen, J.: Finding usability problems through heuristic evaluation. In: Proceedings of CHI 1992, pp. 373\u2013800 (1992)","DOI":"10.1145\/142750.142834"},{"key":"19_CR38","volume-title":"Usability Engineering","author":"J. Nielsen","year":"1994","unstructured":"Nielsen, J.: Usability Engineering. Academic Press Inc., California (1994)"},{"key":"19_CR39","volume-title":"A Practical Guide to Usability Testing: Revised Edition","author":"J.S. Dumas","year":"1999","unstructured":"Dumas, J.S., Redish, J.C.: A Practical Guide to Usability Testing: Revised Edition. Intellect Books, Exeter (1999)"}],"container-title":["Lecture Notes in Business Information Processing","Exploring Services Science"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-642-36356-6_19","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,5,20]],"date-time":"2019-05-20T19:05:13Z","timestamp":1558379113000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-642-36356-6_19"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2013]]},"ISBN":["9783642363559","9783642363566"],"references-count":39,"URL":"https:\/\/doi.org\/10.1007\/978-3-642-36356-6_19","relation":{},"ISSN":["1865-1348","1865-1356"],"issn-type":[{"type":"print","value":"1865-1348"},{"type":"electronic","value":"1865-1356"}],"subject":[],"published":{"date-parts":[[2013]]}}}