{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,9,8]],"date-time":"2024-09-08T03:24:53Z","timestamp":1725765893024},"publisher-location":"Berlin, Heidelberg","reference-count":22,"publisher":"Springer Berlin Heidelberg","isbn-type":[{"type":"print","value":"9783642541049"},{"type":"electronic","value":"9783642541056"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2013]]},"DOI":"10.1007\/978-3-642-54105-6_15","type":"book-chapter","created":{"date-parts":[[2013,12,20]],"date-time":"2013-12-20T02:22:34Z","timestamp":1387506154000},"page":"228-242","source":"Crossref","is-referenced-by-count":0,"title":["Modelling Services with DEMO"],"prefix":"10.1007","author":[{"given":"Carlos","family":"Mendes","sequence":"first","affiliation":[]},{"given":"M\u00e1rio","family":"Almeida","sequence":"additional","affiliation":[]},{"given":"Nuno","family":"Salvador","sequence":"additional","affiliation":[]},{"given":"Miguel Mira","family":"da Silva","sequence":"additional","affiliation":[]}],"member":"297","reference":[{"key":"15_CR1","unstructured":"Ministry of Finance and Public Administration, 2011 State Budget (October 2010), http:\/\/static.publico.clix.pt\/docs\/economia\/PropOERel2011.pdf (accessed April 09, 2012)"},{"key":"15_CR2","doi-asserted-by":"crossref","unstructured":"Parasuraman, A., Zeithaml, V., Berry, L.: A Conceptual Model of Service Quality and its Implication for Future Research. Journal of Marketing (1985)","DOI":"10.2307\/1251430"},{"key":"15_CR3","series-title":"CCIS","doi-asserted-by":"publisher","first-page":"307","DOI":"10.1007\/978-3-642-37186-8_20","volume-title":"Knowledge Discovery, Knowledge Engineering and Knowledge Management","author":"C. Mendes","year":"2013","unstructured":"Mendes, C., Ferreira, J., Mira da Silva, M.: Identifying Services from a Service Provider and Customer Perspectives. In: Fred, A., Dietz, J.L.G., Liu, K., Filipe, J. (eds.) IC3K 2011. CCIS, vol.\u00a0348, pp. 307\u2013322. Springer, Heidelberg (2013)"},{"key":"15_CR4","unstructured":"Mendes, C., Ferreira, J., Mira da Silva, M.: Comparing Service Using DEMO. In: 3rd International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - Special Session on Enterprise Ontology, Paris (2011)"},{"key":"15_CR5","series-title":"LNBIP","doi-asserted-by":"publisher","first-page":"227","DOI":"10.1007\/978-3-642-28227-0_17","volume-title":"Exploring Services Science","author":"C. Mendes","year":"2012","unstructured":"Mendes, C., Mira da Silva, M.: DEMO-based Service Level Agreements. In: Snene, M. (ed.) IESS 2012. LNBIP, vol.\u00a0103, pp. 227\u2013242. Springer, Heidelberg (2012)"},{"key":"15_CR6","doi-asserted-by":"crossref","unstructured":"Dietz, J.: Enterprise ontology - theory and methodology. Springer (2006)","DOI":"10.1007\/3-540-33149-2"},{"key":"15_CR7","doi-asserted-by":"crossref","unstructured":"Hevner, A., March, S.T., Park, J., Ram, S.: Design Science in Information Systems Research. MIS Quarterly (2004)","DOI":"10.2307\/25148625"},{"key":"15_CR8","unstructured":"Peffers, K., et al.: A Design Science Research Methodology for Information Systems Research. Journal of Management Information Systems (2008)"},{"key":"15_CR9","unstructured":"Office of Government Commerce, ITIL v3 \u2013 Service Design, The Stationery Office (2007)"},{"key":"15_CR10","unstructured":"CMMI for Services, Version 1.3, Software Engineering Institute - Carnegie Mellon University (2010)"},{"key":"15_CR11","doi-asserted-by":"crossref","unstructured":"Sahai, A., Durante, A., Machiraju, V.: Towards Automated SLA Management for Web Services. Technical Report, Hewlett-Packard Company (2002)","DOI":"10.1007\/3-540-36110-3_6"},{"key":"15_CR12","series-title":"Lecture Notes in Computer Science","doi-asserted-by":"publisher","first-page":"57","DOI":"10.1007\/3-540-36189-8_5","volume-title":"Web Services, E-Business, and the Semantic Web","author":"V. Tosic","year":"2002","unstructured":"Tosic, V., Patel, K., Pagurek, B.: WSOL \u2013 Web Service Offerings Language. In: Bussler, C.J., McIlraith, S.A., Orlowska, M.E., Pernici, B., Yang, J. (eds.) CAiSE 2002 and WES 2002. LNCS, vol.\u00a02512, pp. 57\u201367. Springer, Heidelberg (2002)"},{"key":"15_CR13","unstructured":"Dobson, G.: Quality of Service in Service-Oriented Architectures (2004), http:\/\/digs.sourceforge.net\/papers\/qos.html (accessed June 2, 2011)"},{"key":"15_CR14","unstructured":"Frolund, S., Koistinen, J.: QML: A Language for Quality of Service Specification, HP Software Technology Laboratory (1998)"},{"issue":"1","key":"15_CR15","doi-asserted-by":"publisher","first-page":"57","DOI":"10.1023\/A:1022445108617","volume":"11","author":"A. Keller","year":"2003","unstructured":"Keller, A., Ludwig, H.: The WSLA Framework: Specifying and Monitoring Service Level Agreements for Web Services. Journal of Network and Systems Management\u00a011(1), 57\u201381 (2003)","journal-title":"Journal of Network and Systems Management"},{"key":"15_CR16","unstructured":"Andrieux, A., Czajkowski, K., Dan, A., Keahey, K., Ludwig, H., Nakata, T., Pruyne, J., Rofrano, J., Tuecke, S., Xu, M.: Web Services Agreement Specification (WS-Agreement). Open Grid Forum (2007)"},{"key":"15_CR17","doi-asserted-by":"publisher","first-page":"66","DOI":"10.1145\/1013367.1013379","volume-title":"13th International World Wide Web Conference on Alternate Track Papers & Posters","author":"Y. Liu","year":"2004","unstructured":"Liu, Y., Ngu, A., Zeng, L.: QoS Computation and Policing in Dynamic Web Service Selection. In: 13th International World Wide Web Conference on Alternate Track Papers & Posters, pp. 66\u201373. ACM, New York (2004)"},{"key":"15_CR18","unstructured":"Terlouw, L., Albani, A.: An Enterprise Ontology-Based Approach to Service Specification. IEEE Transactions on Services Computing (2011)"},{"key":"15_CR19","unstructured":"Albani, A., Terlouw, L., Hardjosumarto, G., Dietz, J.: Enterprise Ontology Based Service Definition. In: 4th International Workshop on Value Modeling and Business Ontologies, Amsterdam, The Netherlands (2009)"},{"key":"15_CR20","unstructured":"Pombal City Council, 2011 Pombal City Council Budget, Pombal (2011)"},{"key":"15_CR21","doi-asserted-by":"crossref","DOI":"10.4135\/9781849208963","volume-title":"Doing interviews","author":"S. Kvale","year":"2007","unstructured":"Kvale, S.: Doing interviews. Sage Publications, London (2007)"},{"key":"15_CR22","unstructured":"Pries-Heje, J., Baskerville, R., Venable, J.: Strategies for Design Science Research Evaluation. In: 16th European Conference on Information Systems (ECIS), pp. 255\u2013266 (2004)"}],"container-title":["Communications in Computer and Information Science","Knowledge Discovery, Knowledge Engineering and Knowledge Management"],"original-title":[],"link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/978-3-642-54105-6_15","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,8,5]],"date-time":"2019-08-05T01:28:31Z","timestamp":1564968511000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/978-3-642-54105-6_15"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2013]]},"ISBN":["9783642541049","9783642541056"],"references-count":22,"URL":"https:\/\/doi.org\/10.1007\/978-3-642-54105-6_15","relation":{},"ISSN":["1865-0929","1865-0937"],"issn-type":[{"type":"print","value":"1865-0929"},{"type":"electronic","value":"1865-0937"}],"subject":[],"published":{"date-parts":[[2013]]}}}