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This article details the results of these focus groups, according to the following main categories: use of existing communication and mediation tools; the purpose of use of digital tools; type of experiences prompted by digital tools and attributes and features desired in a digital platform to support community-led initiatives. The results show differences between the use and needs of digital tools by small- and larger-sized initiatives and offer interesting insights to prototype an innovative digital solution, to enhance the actions of community-led initiatives. A reference framework for digital mediation strategies and a mobile app prototype were developed, based on these surveys. The article contributes with an analytical view about the development of digital solutions, which aim to strengthen the relationship among agents of local communities and promote mediation mechanisms among all stakeholders in territorial-based innovation.<\/jats:p>","DOI":"10.1007\/s00146-022-01621-w","type":"journal-article","created":{"date-parts":[[2023,1,15]],"date-time":"2023-01-15T15:02:37Z","timestamp":1673794957000},"page":"1631-1640","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":1,"title":["Developing a digital platform for community-led initiatives: from local agents\u2032 needs to interface design"],"prefix":"10.1007","volume":"39","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-8054-8014","authenticated-orcid":false,"given":"Oksana","family":"Tymoshchuk","sequence":"first","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-7819-4103","authenticated-orcid":false,"given":"Maria Jo\u00e3o","family":"Antunes","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-7349-457X","authenticated-orcid":false,"given":"Ana Margarida","family":"Almeida","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0003-1573-7446","authenticated-orcid":false,"given":"Paula Alexandra","family":"Silva","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0003-1763-8433","authenticated-orcid":false,"given":"Lu\u00eds","family":"Pedro","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3405-6953","authenticated-orcid":false,"given":"Fernando","family":"Ramos","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2023,1,15]]},"reference":[{"key":"1621_CR1","unstructured":"Amorim M (2015) Empreendedorismo e Inova\u00e7\u00e3o Social. 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