{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,12,17]],"date-time":"2025-12-17T08:42:49Z","timestamp":1765960969270,"version":"3.37.3"},"reference-count":70,"publisher":"Springer Science and Business Media LLC","issue":"2","license":[{"start":{"date-parts":[[2017,2,2]],"date-time":"2017-02-02T00:00:00Z","timestamp":1485993600000},"content-version":"unspecified","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Inf Technol Tourism"],"published-print":{"date-parts":[[2017,6]]},"DOI":"10.1007\/s40558-017-0074-7","type":"journal-article","created":{"date-parts":[[2017,2,2]],"date-time":"2017-02-02T04:56:34Z","timestamp":1486011394000},"page":"161-181","update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":36,"title":["Social media use for travel purposes: a cross cultural comparison between Portugal and the UK"],"prefix":"10.1007","volume":"17","author":[{"given":"Suzanne","family":"Amaro","sequence":"first","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8449-5474","authenticated-orcid":false,"given":"Paulo","family":"Duarte","sequence":"additional","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2017,2,2]]},"reference":[{"key":"74_CR1","doi-asserted-by":"publisher","first-page":"132","DOI":"10.1016\/j.tourman.2012.06.010","volume":"35","author":"JK Ayeh","year":"2013","unstructured":"Ayeh JK, Au N, Law R (2013) Predicting the intention to use consumer-generated media for travel planning. Tour Manag 35:132\u2013143. doi: 10.1016\/j.tourman.2012.06.010","journal-title":"Tour Manag"},{"key":"74_CR2","doi-asserted-by":"publisher","first-page":"142","DOI":"10.1016\/j.ijhm.2016.04.003","volume":"55","author":"JK Ayeh","year":"2016","unstructured":"Ayeh JK, Au N, Law R (2016) Investigating cross-national heterogeneity in the adoption of online hotel reviews. Int J Hosp Manag 55:142\u2013153. doi: 10.1016\/j.ijhm.2016.04.003","journal-title":"Int J Hosp Manag"},{"key":"74_CR3","doi-asserted-by":"publisher","first-page":"138","DOI":"10.1145\/570907.570911","volume":"45","author":"PYK Chau","year":"2002","unstructured":"Chau PYK, Cole M, Massey AP et al (2002) Cultural differences in the online behavior of consumers. Commun ACM 45:138\u2013143. doi: 10.1145\/570907.570911","journal-title":"Commun ACM"},{"key":"74_CR4","doi-asserted-by":"publisher","first-page":"308","DOI":"10.1016\/j.chb.2016.08.043","volume":"65","author":"KS Choi","year":"2016","unstructured":"Choi KS, Im I, Hofstede GJ (2016) A cross-cultural comparative analysis of small group collaboration using mobile twitter. Comput Human Behav 65:308\u2013318. doi: 10.1016\/j.chb.2016.08.043","journal-title":"Comput Human Behav"},{"key":"74_CR5","doi-asserted-by":"publisher","first-page":"263","DOI":"10.1080\/08911762.2011.592461","volume":"24","author":"S-C Chu","year":"2011","unstructured":"Chu S-C, Choi SM (2011) Electronic Word-of-Mouth in Social Networking Sites: a Cross-Cultural Study of the United States and China. J Glob Mark 24:263\u2013281. doi: 10.1080\/08911762.2011.592461","journal-title":"J Glob Mark"},{"key":"74_CR6","doi-asserted-by":"crossref","first-page":"267","DOI":"10.3727\/109830508788403123","volume":"10","author":"JY Chung","year":"2008","unstructured":"Chung JY, Buhalis D (2008a) Information needs in online social networks. Inf Technol Tour 10:267\u2013281","journal-title":"Inf Technol Tour"},{"key":"74_CR7","doi-asserted-by":"crossref","unstructured":"Chung JY, Buhalis D (2008b) Web 2.0: A study of online travel community. In: Information and communication technologies in tourism, pp 70\u201381","DOI":"10.1007\/978-3-211-77280-5_7"},{"key":"74_CR8","doi-asserted-by":"publisher","first-page":"743","DOI":"10.1080\/19368620903235753","volume":"18","author":"C Cox","year":"2009","unstructured":"Cox C, Burgess S, Sellitto C, Buultjens J (2009) The role of user-generated content in tourists\u2019 travel planning behavior. J Hosp Mark Manag 18:743\u2013764. doi: 10.1080\/19368620903235753","journal-title":"J Hosp Mark Manag"},{"key":"74_CR9","doi-asserted-by":"publisher","first-page":"410","DOI":"10.1108\/09604520010351167","volume":"10","author":"JC Crotts","year":"2000","unstructured":"Crotts JC, Erdmann R (2000) Does national culture influence consumers\u2019 evaluation of travel services? A test of Hofstede\u2019s model of cross-cultural differences. Manag Serv Qual 10:410\u2013419. doi: 10.1108\/09604520010351167","journal-title":"Manag Serv Qual"},{"key":"74_CR10","unstructured":"Deloitte (2015) Travel Consumer 2015 engaging the empowered holidaymaker. London"},{"key":"74_CR11","doi-asserted-by":"publisher","first-page":"60","DOI":"10.1108\/17579881211206543","volume":"3","author":"L Pietro Di","year":"2012","unstructured":"Di Pietro L, Di Virgilio F, Pantano E (2012) Social network for the choice of tourist destination: attitude and behavioural intention. J Hosp Tour Technol 3:60\u201376. doi: 10.1108\/17579881211206543","journal-title":"J Hosp Tour Technol"},{"key":"74_CR12","doi-asserted-by":"publisher","first-page":"123","DOI":"10.1300\/J046v06n03_08","volume":"6","author":"F Dimanche","year":"1994","unstructured":"Dimanche F (1994) Cross-cultural tourism marketing research. J Int Consum Mark 6:123\u2013160. doi: 10.1300\/J046v06n03_08","journal-title":"J Int Consum Mark"},{"key":"74_CR13","doi-asserted-by":"publisher","first-page":"503","DOI":"10.1016\/S0160-7383(97)00009-1","volume":"24","author":"D Fodness","year":"1997","unstructured":"Fodness D, Murray B (1997) Tourist information search. Ann Tour Res 24:503\u2013523. doi: 10.1016\/S0160-7383(97)00009-1","journal-title":"Ann Tour Res"},{"key":"74_CR14","doi-asserted-by":"crossref","first-page":"13","DOI":"10.1007\/978-3-7091-1142-0_2","volume-title":"Information and communication technologies in tourism 2012","author":"J Fotis","year":"2012","unstructured":"Fotis J, Buhalis D, Rossides N (2012) Social media use and impact during the holiday travel planning process. In: Fuchs M, Ricci F, Cantoni L (eds) Information and communication technologies in tourism 2012. Springer, Vienna, New York, pp 13\u201324"},{"key":"74_CR15","doi-asserted-by":"publisher","first-page":"103","DOI":"10.1080\/13527266.2013.797773","volume":"20","author":"K Goodrich","year":"2014","unstructured":"Goodrich K, De Mooij M (2014) How \u201csocial\u201d are social media? A cross-cultural comparison of online and offline purchase decision influences. J Mark Commun 20:103\u2013116. doi: 10.1080\/13527266.2013.797773","journal-title":"J Mark Commun"},{"key":"74_CR16","first-page":"167","volume-title":"Social media in travel, tourism and hospitality: theory, practice and cases","author":"U Gretzel","year":"2012","unstructured":"Gretzel U (2012) Introduction to the Section on Web 2.0 and Travellers\u2019 Behaviour. In: Sigala M, Christou E, Gretzel U (eds) Social media in travel, tourism and hospitality: theory, practice and cases. Ashgate, Surrey, pp 167\u2013169"},{"key":"74_CR17","doi-asserted-by":"crossref","first-page":"35","DOI":"10.1007\/978-3-211-77280-5_4","volume-title":"Information and communication technologies in tourism 2008","author":"U Gretzel","year":"2008","unstructured":"Gretzel U, Yoo KH (2008) Use and impact of online travel reviews. In: O\u2019Connor P, H\u00f6pken W, Gretzel U (eds) Information and communication technologies in tourism 2008. SpringerWein, Vienna, New York, pp 35\u201346"},{"key":"74_CR18","doi-asserted-by":"publisher","DOI":"10.1300\/J052v11n03_03","author":"U Gretzel","year":"2007","unstructured":"Gretzel U, Yoo KH, Purifoy M (2007) Online travel review study: role & impact of online travel reviews. Lab Intell Syst Tour. doi: 10.1300\/J052v11n03_03","journal-title":"Lab Intell Syst Tour"},{"key":"74_CR19","doi-asserted-by":"publisher","first-page":"99","DOI":"10.1080\/10507050801978240","volume":"17","author":"U Gretzel","year":"2008","unstructured":"Gretzel U, Kang M, Lee W (2008) Differences in consumer-generated media adoption and use: a cross-national perspective. J Hosp Mark Manag 17:99\u2013120. doi: 10.1080\/10507050801978240","journal-title":"J Hosp Mark Manag"},{"key":"74_CR20","first-page":"171","volume-title":"Tourist experience: contemporary perspectives","author":"U Gretzel","year":"2011","unstructured":"Gretzel U, Fesenmaier DR, Lee Y, Tussyadiah I (2011) Narrating travel experiences: The role of new media. In: Sharpley R, Stone PR (eds) Tourist experience: contemporary perspectives. Routledge, New Yourk, pp 171\u2013182"},{"key":"74_CR21","doi-asserted-by":"publisher","first-page":"55","DOI":"10.1016\/j.ijhm.2003.07.004","volume":"23","author":"D Gursoy","year":"2004","unstructured":"Gursoy D, Umbreit WT (2004) Tourist information search behavior: cross-cultural comparison of European union member states. Int J Hosp Manag 23:55\u201370. doi: 10.1016\/j.ijhm.2003.07.004","journal-title":"Int J Hosp Manag"},{"key":"74_CR22","first-page":"210","volume":"6","author":"P Harris","year":"2005","unstructured":"Harris P, Rettie R, Cheung C (2005) Adoption and usage of m-commerce: a cross-cultural comparison of Hong Kong and the United Kingdom. J Electron Commer Res 6:210\u2013224","journal-title":"J Electron Commer Res"},{"key":"74_CR23","volume-title":"Culture\u2019s consequences: international differences in work-related values","author":"G Hofstede","year":"1980","unstructured":"Hofstede G (1980) Culture\u2019s consequences: international differences in work-related values. Sage, Beverly Hills, CA"},{"key":"74_CR24","volume-title":"Cultures and organizations: software of the mind","author":"G Hofstede","year":"2010","unstructured":"Hofstede G, Hofstede GJ, Minkov M (2010) Cultures and organizations: software of the mind, 3rd edn. McGraw-Hill Education, New York","edition":"3"},{"key":"74_CR25","doi-asserted-by":"publisher","first-page":"679","DOI":"10.1177\/0047287512475218","volume":"52","author":"S-Y Hsu","year":"2013","unstructured":"Hsu S-Y, Woodside AG, Marshall R (2013) Critical tests of multiple theories of cultures\u2019 consequences: comparing the usefulness of models by Hofstede, Inglehart and Baker, Schwartz, Steenkamp, as well as GDP and distance for explaining overseas tourism behavior. J Travel Res 52:679\u2013704. doi: 10.1177\/0047287512475218","journal-title":"J Travel Res"},{"key":"74_CR26","doi-asserted-by":"publisher","first-page":"513","DOI":"10.1016\/j.tourman.2009.06.003","volume":"31","author":"CY Huang","year":"2010","unstructured":"Huang CY, Chou CJ, Lin PC (2010) Involvement theory in constructing bloggers\u2019 intention to purchase travel products. Tour Manag 31:513\u2013526. doi: 10.1016\/j.tourman.2009.06.003","journal-title":"Tour Manag"},{"key":"74_CR27","doi-asserted-by":"publisher","first-page":"910","DOI":"10.1016\/j.chb.2012.11.024","volume":"29","author":"LA Jackson","year":"2013","unstructured":"Jackson LA, Wang J-L (2013) Cultural differences in social networking site use: a comparative study of China and the United States. Comput Human Behav 29:910\u2013921. doi: 10.1016\/j.chb.2012.11.024","journal-title":"Comput Human Behav"},{"key":"74_CR28","doi-asserted-by":"publisher","first-page":"39","DOI":"10.1016\/j.tmp.2011.12.005","volume":"1","author":"JKS Jacobsen","year":"2012","unstructured":"Jacobsen JKS, Munar AM (2012) Tourist information search and destination choice in a digital age. Tour Manag Perspect 1:39\u201347. doi: 10.1016\/j.tmp.2011.12.005","journal-title":"Tour Manag Perspect"},{"key":"74_CR29","doi-asserted-by":"publisher","first-page":"15","DOI":"10.3727\/108354202108749925","volume":"7","author":"J Jeng","year":"2002","unstructured":"Jeng J, Fesenmaier DR (2002) Conceptualizing the travel decision-making hierarchy: a review of recent developments. Tour Anal 7:15\u201332. doi: 10.3727\/108354202108749925","journal-title":"Tour Anal"},{"key":"74_CR30","doi-asserted-by":"publisher","first-page":"15","DOI":"10.1016\/j.tmp.2012.11.002","volume":"6","author":"EJ Jordan","year":"2013","unstructured":"Jordan EJ, Norman WC, Vogt CA (2013) A cross-cultural comparison of online travel information search behaviors. Tour Manag Perspect 6:15\u201322. doi: 10.1016\/j.tmp.2012.11.002","journal-title":"Tour Manag Perspect"},{"key":"74_CR31","doi-asserted-by":"crossref","first-page":"59","DOI":"10.1016\/j.bushor.2009.09.003","volume":"53","author":"AM Kaplan","year":"2010","unstructured":"Kaplan AM, Haenlein M (2010) Users of the world, Unite! Thechallenges and opportunities of Social Media. Bus Horiz 53:59\u201368","journal-title":"Bus Horiz"},{"key":"74_CR32","doi-asserted-by":"publisher","first-page":"203","DOI":"10.1080\/10548400902925031","volume":"26","author":"LH Kim","year":"2009","unstructured":"Kim LH, Qu H, Kim DJ (2009) A Study of perceived risk and risk reduction of purchasing air-tickets online. J Travel Tour Mark 26:203\u2013224. doi: 10.1080\/10548400902925031","journal-title":"J Travel Tour Mark"},{"key":"74_CR33","doi-asserted-by":"publisher","first-page":"365","DOI":"10.1016\/j.chb.2010.08.015","volume":"27","author":"Y Kim","year":"2011","unstructured":"Kim Y, Sohn D, Choi SM (2011) Cultural difference in motivations for using social network sites: a comparative study of American and Korean college students. Comput Human Behav 27:365\u2013372. doi: 10.1016\/j.chb.2010.08.015","journal-title":"Comput Human Behav"},{"key":"74_CR34","doi-asserted-by":"publisher","first-page":"37","DOI":"10.1080\/10548408.2014.861701","volume":"31","author":"YJ Lee","year":"2014","unstructured":"Lee YJ, Gretzel U (2014) Cross-cultural differences in social identity formation through travel blogging. J Travel Tour Mark 31:37\u201354. doi: 10.1080\/10548408.2014.861701","journal-title":"J Travel Tour Mark"},{"key":"74_CR35","doi-asserted-by":"crossref","first-page":"1095","DOI":"10.1016\/j.im.2003.10.007","volume":"42","author":"MKO Lee","year":"2005","unstructured":"Lee MKO, Cheung CMK, Chen Z (2005) Acceptance of Internet-based learning medium: the role of extrinsic and intrinsic motivation. Inf Manag 42:1095\u20131104","journal-title":"Inf Manag"},{"key":"74_CR36","doi-asserted-by":"publisher","first-page":"3","DOI":"10.1080\/10548408.2013.750919","volume":"30","author":"D Leung","year":"2013","unstructured":"Leung D, Law R, van Hoof H, Buhalis D (2013) Social media in tourism and hospitality: a literature review. J Travel Tour Mark 30:3\u201322. doi: 10.1080\/10548408.2013.750919","journal-title":"J Travel Tour Mark"},{"key":"74_CR37","doi-asserted-by":"publisher","first-page":"40","DOI":"10.1177\/1096348012442542","volume":"38","author":"M Li","year":"2012","unstructured":"Li M (2012) Cross-cultural tourist research: a meta-analysis. J Hosp Tour Res 38:40\u201377. doi: 10.1177\/1096348012442542","journal-title":"J Hosp Tour Res"},{"key":"74_CR38","doi-asserted-by":"publisher","first-page":"301","DOI":"10.1016\/j.compedu.2005.01.007","volume":"48","author":"N Li","year":"2007","unstructured":"Li N, Kirkup G (2007) Gender and cultural differences in Internet use: a study of China and the UK. Comput Educ 48:301\u2013317. doi: 10.1016\/j.compedu.2005.01.007","journal-title":"Comput Educ"},{"key":"74_CR39","doi-asserted-by":"publisher","first-page":"135","DOI":"10.1177\/1356766712443467","volume":"18","author":"SW Litvin","year":"2012","unstructured":"Litvin SW, Hoffman LM (2012) Responses to consumer-generated media in the hospitality marketplace: an empirical study. J Vacat Mark 18:135\u2013145. doi: 10.1177\/1356766712443467","journal-title":"J Vacat Mark"},{"key":"74_CR40","doi-asserted-by":"publisher","first-page":"29","DOI":"10.1002\/jtr.468","volume":"6","author":"SW Litvin","year":"2004","unstructured":"Litvin SW, Crotts JC, Hefner F (2004) Cross-cultural tourist behaviour: a replication and extension involving Hofstede\u2019s uncertainty avoidance dimension. Int J Tour Res 6:29\u201337. doi: 10.1002\/jtr.468","journal-title":"Int J Tour Res"},{"key":"74_CR41","first-page":"108","volume":"19","author":"EF McQuarrie","year":"1992","unstructured":"McQuarrie EF, Munson JM (1992) a revised product involvement inventory: improved usability and validity. Assoc Consum Res 19:108\u2013115 (article)","journal-title":"Assoc Consum Res"},{"key":"74_CR42","doi-asserted-by":"crossref","first-page":"765","DOI":"10.1007\/978-3-319-28231-2_55","volume-title":"Information and communication technologies in tourism 2016","author":"E Michopoulou","year":"2016","unstructured":"Michopoulou E, Moisa D (2016) The role of culture on online search behaviour: a comparative study between British and Chinese travellers. Information and communication technologies in tourism 2016. Springer International Publishing, Cham, pp 765\u2013777"},{"key":"74_CR43","doi-asserted-by":"publisher","first-page":"217","DOI":"10.1016\/S0378-7206(00)00061-6","volume":"38","author":"JW Moon","year":"2001","unstructured":"Moon JW, Kim YG (2001) Extending the TAM for a World-Wide-Web context. Inf Manag 38:217\u2013230. doi: 10.1016\/S0378-7206(00)00061-6","journal-title":"Inf Manag"},{"key":"74_CR44","doi-asserted-by":"publisher","first-page":"33","DOI":"10.1016\/j.ijinfomgt.2014.09.004","volume":"35","author":"EWT Ngai","year":"2015","unstructured":"Ngai EWT, Tao SSC, Moon KKL (2015) Social media research: theories, constructs, and conceptual frameworks. Int J Inf Manage 35:33\u201344. doi: 10.1016\/j.ijinfomgt.2014.09.004","journal-title":"Int J Inf Manage"},{"key":"74_CR45","doi-asserted-by":"publisher","first-page":"1003","DOI":"10.1108\/IJCHM-01-2014-0034","volume":"27","author":"M \u00d6z","year":"2015","unstructured":"\u00d6z M (2015) Social media utilization of tourists for travel-related purposes. Int J Contemp Hosp Manag 27:1003\u20131023. doi: 10.1108\/IJCHM-01-2014-0034","journal-title":"Int J Contemp Hosp Manag"},{"key":"74_CR46","first-page":"73","volume-title":"Social media in travel, tourism and hospitality: theory, practice and cases","author":"B Pan","year":"2012","unstructured":"Pan B, Crotts JC (2012) Theoretical models of social media, marketing implications, and future research directions. In: Sigala M, Christou E, Gretzel U (eds) Social media in travel, tourism and hospitality: theory, practice and cases. Ashgate, Surrey, pp 73\u201383"},{"key":"74_CR47","first-page":"171","volume-title":"Social media in travel, tourism and hospitality: theory, practice and cases","author":"E Parra-L\u00f3pez","year":"2012","unstructured":"Parra-L\u00f3pez E, Guti\u00e9rrez-Ta\u00f1o D, D\u00edaz-Armas RJ, Bulchand-Gidumal J (2012) Travellers 2.0: Motivation, Opportunity and Ability to Use Social Media. In: Sigala M, Christou E, Gretzel U (eds) Social media in travel, tourism and hospitality: theory, practice and cases. Ashgate, Surrey, pp 171\u2013187"},{"key":"74_CR48","doi-asserted-by":"publisher","first-page":"88","DOI":"10.1111\/j.1083-6101.2006.00316.x","volume":"12","author":"U Pfeil","year":"2006","unstructured":"Pfeil U, Zaphiris P, Ang CS (2006) Cultural differences in collaborative authoring of wikipedia. J Comput Commun 12:88\u2013113. doi: 10.1111\/j.1083-6101.2006.00316.x","journal-title":"J Comput Commun"},{"key":"74_CR49","unstructured":"Phocuswright (2015) Managing global social intelligence. http:\/\/www.phocuswright.com\/Free-Travel-Research\/Managing-Global-Social-Intelligence . Accessed 27 Oct 2016"},{"key":"74_CR50","doi-asserted-by":"publisher","first-page":"277","DOI":"10.1016\/0261-5177(96)00019-2","volume":"17","author":"A Pizam","year":"1996","unstructured":"Pizam A, Jeong G-H (1996) Cross-cultural tourist behavior. Perceptions of Korean tour-guides. Tour Manag 17:277\u2013286. doi: 10.1016\/0261-5177(96)00019-2","journal-title":"Tour Manag"},{"key":"74_CR51","doi-asserted-by":"publisher","first-page":"348","DOI":"10.1016\/j.jretconser.2011.03.003","volume":"18","author":"S Pookulangara","year":"2011","unstructured":"Pookulangara S, Koesler K (2011) Cultural influence on consumers\u2019 usage of social networks and its\u2019 impact on online purchase intentions. J Retail Consum Serv 18:348\u2013354. doi: 10.1016\/j.jretconser.2011.03.003","journal-title":"J Retail Consum Serv"},{"key":"74_CR52","doi-asserted-by":"publisher","first-page":"91","DOI":"10.1300\/J042v17n02_05","volume":"17","author":"C Pornpitakpan","year":"2004","unstructured":"Pornpitakpan C (2004) Factors associated with opinion seeking. J Glob Mark 17:91\u2013113. doi: 10.1300\/J042v17n02_05","journal-title":"J Glob Mark"},{"key":"74_CR53","doi-asserted-by":"publisher","first-page":"321","DOI":"10.1002\/jtr.753","volume":"12","author":"VA Quintal","year":"2010","unstructured":"Quintal VA, Lee JA, Soutar GN (2010) Tourists\u2019 information search: the differential impact of risk and uncertainty avoidance. Int J Tour Res 12:321\u2013333. doi: 10.1002\/jtr.753","journal-title":"Int J Tour Res"},{"key":"74_CR54","doi-asserted-by":"publisher","first-page":"34","DOI":"10.1177\/0047287514535844","volume":"55","author":"CM Sabiote-Ortiz","year":"2016","unstructured":"Sabiote-Ortiz CM, Frias-Jamilena DM, Castaneda-Garcia JA (2016) Overall perceived value of a tourism service delivered via different media: a cross-cultural perspective. J Travel Res 55:34\u201351. doi: 10.1177\/0047287514535844","journal-title":"J Travel Res"},{"key":"74_CR55","doi-asserted-by":"publisher","first-page":"35","DOI":"10.1300\/J073v16n01_04","volume":"16","author":"Y Sakakida","year":"2004","unstructured":"Sakakida Y, Cole ST, Card JA (2004) A cross-cultural study of college students\u2019 travel preferences. J Travel Tour Mark 16:35\u201341. doi: 10.1300\/J073v16n01_04","journal-title":"J Travel Tour Mark"},{"key":"74_CR56","doi-asserted-by":"publisher","first-page":"7","DOI":"10.1108\/10662240910927795","volume":"19","author":"G Shao","year":"2009","unstructured":"Shao G (2009) Understanding the appeal of user-generated media: a uses and gratification perspective. Internet Res 19:7\u201325. doi: 10.1108\/10662240910927795","journal-title":"Internet Res"},{"key":"74_CR57","doi-asserted-by":"crossref","first-page":"491","DOI":"10.2307\/20650306","volume":"33","author":"CL Sia","year":"2009","unstructured":"Sia CL, Lim KH, Kwok L et al (2009) Web strategies to promote internet shopping: is cultural-Customization needed? MIS Q 33:491\u2013512","journal-title":"MIS Q"},{"key":"74_CR58","doi-asserted-by":"publisher","first-page":"1310","DOI":"10.1016\/j.tourman.2010.12.011","volume":"32","author":"BA Sparks","year":"2011","unstructured":"Sparks BA, Browning V (2011) The impact of online reviews on hotel booking intentions and perception of trust. Tour Manag 32:1310\u20131323. doi: 10.1016\/j.tourman.2010.12.011","journal-title":"Tour Manag"},{"key":"74_CR59","doi-asserted-by":"publisher","first-page":"144","DOI":"10.1080\/10548408.2013.751272","volume":"30","author":"A Tham","year":"2013","unstructured":"Tham A, Croy G, Mair J (2013) Social media in destination choice: distinctive electronic word-of-mouth dimensions. J Travel Tour Mark 30:144\u2013155. doi: 10.1080\/10548408.2013.751272","journal-title":"J Travel Tour Mark"},{"key":"74_CR60","unstructured":"TripAdvisor (2015a) 6 key travel trends for 2016| TripAdvisor Insights. https:\/\/www.tripadvisor.com\/TripAdvisorInsights\/n2670\/6-key-travel-trends-2016 . Accessed 6 Nov 2016"},{"key":"74_CR61","unstructured":"TripAdvisor (2015b) 5 Tips Inspired by Our New Traveler Survey. https:\/\/www.tripadvisor.com\/TripAdvisorInsights\/n2665\/5-tips-inspired-our-new-traveler-survey . Accessed 7 Nov 2016"},{"key":"74_CR62","doi-asserted-by":"publisher","first-page":"275","DOI":"10.1016\/S0969-6989(00)00033-3","volume":"8","author":"PC Verhoef","year":"2001","unstructured":"Verhoef PC, Langerak F (2001) Possible determinants of consumers\u2019 adoption of electronic grocery shopping in the Netherlands. J Retail Consum Serv 8:275\u2013285. doi: 10.1016\/S0969-6989(00)00033-3","journal-title":"J Retail Consum Serv"},{"key":"74_CR63","doi-asserted-by":"publisher","first-page":"261","DOI":"10.1177\/0047287503258824","volume":"42","author":"Y Wang","year":"2004","unstructured":"Wang Y, Fesenmaier DR (2004) Modeling participation in an online travel community. J Travel Res 42:261\u2013270. doi: 10.1177\/0047287503258824","journal-title":"J Travel Res"},{"key":"74_CR64","doi-asserted-by":"crossref","unstructured":"Werthner H, Klein S (1999) Information technology and tourism\u2014a challenging relationship. Vienna, New York","DOI":"10.1007\/978-3-7091-6363-4"},{"key":"74_CR65","doi-asserted-by":"publisher","first-page":"101","DOI":"10.1145\/1035134.1035141","volume":"47","author":"H Werthner","year":"2004","unstructured":"Werthner H, Ricci F (2004) E-Commerce and tourism. Commun Acm 47:101\u2013105. doi: 10.1145\/1035134.1035141","journal-title":"Commun Acm"},{"key":"74_CR66","doi-asserted-by":"publisher","first-page":"179","DOI":"10.1016\/j.tourman.2009.02.016","volume":"31","author":"Z Xiang","year":"2010","unstructured":"Xiang Z, Gretzel U (2010) Role of social media in online travel information search. Tour Manag 31:179\u2013188. doi: 10.1016\/j.tourman.2009.02.016","journal-title":"Tour Manag"},{"key":"74_CR67","doi-asserted-by":"publisher","first-page":"244","DOI":"10.1016\/j.jretconser.2014.08.005","volume":"22","author":"Z Xiang","year":"2015","unstructured":"Xiang Z, Magnini VP, Fesenmaier DR (2015) Information technology and consumer behavior in travel and tourism: insights from travel planning using the internet. J Retail Consum Serv 22:244\u2013249. doi: 10.1016\/j.jretconser.2014.08.005","journal-title":"J Retail Consum Serv"},{"key":"74_CR68","doi-asserted-by":"publisher","first-page":"609","DOI":"10.1016\/j.chb.2010.05.002","volume":"27","author":"K-H Yoo","year":"2011","unstructured":"Yoo K-H, Gretzel U (2011) Influence of personality on travel-related consumer-generated media creation. Comput Human Behav 27:609\u2013621. doi: 10.1016\/j.chb.2010.05.002","journal-title":"Comput Human Behav"},{"key":"74_CR69","first-page":"189","volume-title":"Social media in travel, tourism and hospitality: theory, practice and cases","author":"K-H Yoo","year":"2012","unstructured":"Yoo K-H, Gretzel U (2012) Use and Creation of Social Media by Travellers. In: Sigala M, Christou E, Gretzel U (eds) Social media in travel, tourism and hospitality: theory, practice and cases. Ashgate, Surrey, pp 189\u2013205"},{"key":"74_CR70","doi-asserted-by":"publisher","first-page":"27","DOI":"10.1016\/j.tmp.2014.01.001","volume":"10","author":"B Zeng","year":"2014","unstructured":"Zeng B, Gerritsen R (2014) What do we know about social media in tourism? A review. Tour Manag Perspect 10:27\u201336. doi: 10.1016\/j.tmp.2014.01.001","journal-title":"Tour Manag Perspect"}],"container-title":["Information Technology & Tourism"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/article\/10.1007\/s40558-017-0074-7\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s40558-017-0074-7.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1007\/s40558-017-0074-7.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,9,18]],"date-time":"2019-09-18T01:37:51Z","timestamp":1568770671000},"score":1,"resource":{"primary":{"URL":"http:\/\/link.springer.com\/10.1007\/s40558-017-0074-7"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2017,2,2]]},"references-count":70,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2017,6]]}},"alternative-id":["74"],"URL":"https:\/\/doi.org\/10.1007\/s40558-017-0074-7","relation":{},"ISSN":["1098-3058","1943-4294"],"issn-type":[{"type":"print","value":"1098-3058"},{"type":"electronic","value":"1943-4294"}],"subject":[],"published":{"date-parts":[[2017,2,2]]}}}