{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,2,21]],"date-time":"2025-02-21T23:59:19Z","timestamp":1740182359866,"version":"3.37.3"},"reference-count":44,"publisher":"Springer Science and Business Media LLC","issue":"2","license":[{"start":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T00:00:00Z","timestamp":1654041600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springer.com\/tdm"},{"start":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T00:00:00Z","timestamp":1654041600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springer.com\/tdm"}],"funder":[{"DOI":"10.13039\/501100001871","name":"funda\u00e7\u00e3o para a ci\u00eancia e a tecnologia","doi-asserted-by":"publisher","award":["UIDB\/50021\/2020"],"award-info":[{"award-number":["UIDB\/50021\/2020"]}],"id":[{"id":"10.13039\/501100001871","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/100010661","name":"horizon 2020 framework programme","doi-asserted-by":"publisher","award":["822404"],"award-info":[{"award-number":["822404"]}],"id":[{"id":"10.13039\/100010661","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["link.springer.com"],"crossmark-restriction":false},"short-container-title":["Oper. Res. Forum"],"published-print":{"date-parts":[[2022,6]]},"DOI":"10.1007\/s43069-022-00142-y","type":"journal-article","created":{"date-parts":[[2022,6,1]],"date-time":"2022-06-01T08:38:42Z","timestamp":1654072722000},"update-policy":"https:\/\/doi.org\/10.1007\/springer_crossmark_policy","source":"Crossref","is-referenced-by-count":0,"title":["Cooperative Decision-Making to Minimize Biased Perceived Value Effect on Business Process Decisions Using Partially Observable Markov Decision Processes"],"prefix":"10.1007","volume":"3","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-8627-3338","authenticated-orcid":false,"given":"S\u00e9rgio Lu\u00eds Proen\u00e7a Duarte","family":"Guerreiro","sequence":"first","affiliation":[]}],"member":"297","published-online":{"date-parts":[[2022,6,1]]},"reference":[{"key":"142_CR1","doi-asserted-by":"crossref","unstructured":"Dumas M, La Rosa M, Mendling J, Reijers HA (2018) Fundamentals of Business Process Management, Springer, Heidelberg","DOI":"10.1007\/978-3-662-56509-4"},{"key":"142_CR2","unstructured":"Laudon KC, Laudon JP (2015) Management Information Systems: Managing the Digital Firm. Prentice Hall Press, New York"},{"issue":"1","key":"142_CR3","doi-asserted-by":"publisher","first-page":"44","DOI":"10.1016\/0377-2217(87)90168-8","volume":"28","author":"M Weber","year":"1987","unstructured":"Weber M (1987) Decision Making with Incomplete Information. Eur J Oper Res 28(1):44\u201357","journal-title":"Eur J Oper Res"},{"key":"142_CR4","doi-asserted-by":"publisher","first-page":"93","DOI":"10.1016\/j.dss.2013.10.009","volume":"59","author":"J Ghattas","year":"2014","unstructured":"Ghattas J, Soffer P, Peleg M (2014) Improving Business Process Decision Making Based on Past Experience. Decis Support Syst 59:93\u2013107","journal-title":"Decis Support Syst"},{"key":"142_CR5","unstructured":"OMG (2016) Decision Model and Notation Specification. https:\/\/www.omg.org\/spec\/DMN\/1.1\/. Accessed on 17 May 2022"},{"issue":"4","key":"142_CR6","doi-asserted-by":"publisher","first-page":"329","DOI":"10.1287\/deca.1120.0252","volume":"9","author":"L Montiel","year":"2012","unstructured":"Montiel L, Bickel J (2012) A Simulation-Based Approach to Decision Making with Partial Information. Decis Anal 9(4):329\u2013347","journal-title":"Decis Anal"},{"issue":"6","key":"142_CR7","doi-asserted-by":"publisher","first-page":"659","DOI":"10.1016\/j.cose.2010.02.002","volume":"29","author":"T Sommestad","year":"2010","unstructured":"Sommestad T, Ekstedt M, Johnson P (2010) A Probabilistic Relational Model for Security Risk Analysis. Comput Secur 29(6):659\u2013679","journal-title":"Comput Secur"},{"issue":"4","key":"142_CR8","doi-asserted-by":"publisher","first-page":"595","DOI":"10.1007\/s10257-014-0241-8","volume":"12","author":"P Johnson","year":"2014","unstructured":"Johnson P, Ullberg J, Buschle M, Franke U, Shahzad K (2014) An Architecture Modeling Framework for Probabilistic Prediction. IseB 12(4):595\u2013622","journal-title":"IseB"},{"key":"142_CR9","doi-asserted-by":"crossref","unstructured":"Wilf J, Port D (2016)\u00a0Decisions and Disasters: Modeling Decisions That Contribute to Mishaps. In:\u00a02016 49th Hawaii International Conference on System Sciences (Hicss). IEEE, pp\u00a05635\u201341","DOI":"10.1109\/HICSS.2016.697"},{"issue":"11","key":"142_CR10","doi-asserted-by":"publisher","first-page":"104","DOI":"10.1145\/3359338","volume":"62","author":"M Vaccaro","year":"2019","unstructured":"Vaccaro M, Waldo J (2019) The effects of mixing machine learning and human judgment. Commun ACM 62(11):104\u2013110","journal-title":"Commun ACM"},{"key":"142_CR11","doi-asserted-by":"publisher","unstructured":"Guerreiro S (2020)\u00a0Conceptualizing on dynamically stable business processes operation: a literature review on existing concepts.\u00a0Bus Process Manag J 27(1):14\u201354.\u00a0https:\/\/doi.org\/10.1108\/BPMJ-02-2020-0072","DOI":"10.1108\/BPMJ-02-2020-0072"},{"key":"142_CR12","doi-asserted-by":"crossref","unstructured":"van der Aalst WMP, Becker J, Bichler M, Buhl HU, Dibbern J, Frank U, Hasenkamp U et al (2018)\u00a0Views on the Past, Present, and Future of Business and Information Systems Engineering.\u00a0Bus Inf Sys Eng\u00a01\u201335","DOI":"10.1007\/s12599-018-0561-1"},{"key":"142_CR13","doi-asserted-by":"crossref","unstructured":"von Hevner AR, March ST, Park J, Ram S (2004) Design Science in Information Systems Research. MIS Q 28(1):75\u2013105","DOI":"10.2307\/25148625"},{"issue":"1","key":"142_CR14","doi-asserted-by":"publisher","first-page":"10","DOI":"10.1145\/3514097.3514100","volume":"53","author":"S Reining","year":"2022","unstructured":"Reining S, Ahlemann F, Mueller B, Thakurta R (2022) Knowledge Accumulation in Design Science Research: Ways to Foster Scientific Progress. ACM SIGMIS Database: the DATABASE for Advances in Information Systems 53(1):10\u201324","journal-title":"ACM SIGMIS Database: the DATABASE for Advances in Information Systems"},{"key":"142_CR15","doi-asserted-by":"crossref","unstructured":"Storey V, Baskerville R (2022)\u00a0Computational Science: A Field of Inquiry for Design Science Research. In: Proceedings of the 55th Hawaii International Conference on System Sciences","DOI":"10.24251\/HICSS.2022.703"},{"key":"142_CR16","doi-asserted-by":"publisher","first-page":"436","DOI":"10.1016\/j.asoc.2017.12.020","volume":"64","author":"MV Ciasullo","year":"2018","unstructured":"Ciasullo MV, Fenza G, Loia V, Orciuoli F, Troisi O, Herrera-Viedma E (2018) Business process outsourcing enhanced by fuzzy linguistic consensus model. Appl Soft Comput 64:436\u2013444","journal-title":"Appl Soft Comput"},{"key":"142_CR17","doi-asserted-by":"publisher","first-page":"39","DOI":"10.1016\/j.knosys.2016.03.019","volume":"102","author":"C De Maio","year":"2016","unstructured":"De Maio C, Fenza G, Loia V, Orciuoli F, Herrera-Viedma E (2016) A framework for context-aware heterogeneous group decision making in business processes. Knowl-Based Syst 102:39\u201350","journal-title":"Knowl-Based Syst"},{"key":"142_CR18","unstructured":"vom Brocke J, Mendling J, Recker J (2008) Towards a value-oriented approach to business process modelling. In: Proceedings of the Tenth International Conference on Enterprise Information Systems. INSTICC-Institute for Systems and Technologies of Information, Control. pp\u00a0380\u2013395"},{"key":"142_CR19","unstructured":"Ceballos HG, Flores Solorio V, Garcia-Vazquez JP (2015) Towards probabilistic decision making on human activities modeled with business process diagrams. 14th International Conference on Autonomous Agents and Multiagent Systems (AAMAS 2015), Bordini, Elkind, Weiss, Yolum (eds.), May, 4\u20138, 2015, Istanbul"},{"issue":"10","key":"142_CR20","doi-asserted-by":"publisher","first-page":"8671","DOI":"10.1016\/j.eswa.2012.01.198","volume":"39","author":"JL L\u00f3pez-Cuadrado","year":"2012","unstructured":"L\u00f3pez-Cuadrado JL, Colomo-Palacios R, Gonz\u00e1lez-Carrasco I, Garc\u00eda-Crespo \u00c1, Ruiz-Mezcua B (2012) SABUMO: Towards a collaborative and semantic framework for knowledge sharing. Expert Syst Appl 39(10):8671\u20138680","journal-title":"Expert Syst Appl"},{"key":"142_CR21","doi-asserted-by":"crossref","unstructured":"Yim NH, Choi SK (2005)\u00a0Strategic decision making support model on RTE approach from the BPM. In: Proceedings of the 7th international conference on Electronic commerce. pp 400\u2013407","DOI":"10.1145\/1089551.1089625"},{"key":"142_CR22","unstructured":"Miralles F (1999)\u00a0BPR based on Data Mining Tools: Redesigning the Sales Promotion Process in Retailing. AMCIS 1999 Proceedings, p 21"},{"issue":"2","key":"142_CR23","doi-asserted-by":"publisher","first-page":"131","DOI":"10.1023\/A:1011179301118","volume":"13","author":"FT Chan","year":"2001","unstructured":"Chan FT, Jiang B (2001) The applications of flexible manufacturing technologies in business process reengineering. Int J Flex Manuf Syst 13(2):131\u2013144","journal-title":"Int J Flex Manuf Syst"},{"issue":"2","key":"142_CR24","first-page":"3","volume":"21","author":"I Ignatiadis","year":"2009","unstructured":"Ignatiadis I, Nandhakumar J (2009) The Effect of Erp System Workarounds on Organizational Control: An Interpretivist Case Study. Scand J Inf Syst 21(2):3","journal-title":"Scand J Inf Syst"},{"key":"142_CR25","unstructured":"Ilie V (2013)\u00a0Psychological Reactance and User Workarounds. A Study in the Context of Electronic Medical Records Implementations. In:\u00a0ECIS. pp\u00a024"},{"issue":"5","key":"142_CR26","doi-asserted-by":"publisher","first-page":"547","DOI":"10.1197\/jamia.M2042","volume":"13","author":"EM Campbell","year":"2006","unstructured":"Campbell EM, Sittig DF, Ash JS, Guappone KP, Dykstra RH (2006) Types of Unintended Consequences Related to Computerized Provider Order Entry. J Am Med Inform Assoc 13(5):547\u2013556","journal-title":"J Am Med Inform Assoc"},{"issue":"2","key":"142_CR27","doi-asserted-by":"publisher","first-page":"309","DOI":"10.1007\/s10270-014-0420-6","volume":"15","author":"N Outmazgin","year":"2016","unstructured":"Outmazgin N, Soffer P (2016) A Process Mining-Based Analysis of Business Process Work-Arounds. Softw Syst Model 15(2):309\u2013323","journal-title":"Softw Syst Model"},{"issue":"1","key":"142_CR28","doi-asserted-by":"publisher","first-page":"64","DOI":"10.1016\/j.is.2007.07.001","volume":"33","author":"A Rozinat","year":"2008","unstructured":"Rozinat A, van der Aalst WMP (2008) Conformance Checking of Processes Based on Monitoring Real Behavior. Inf Syst 33(1):64\u201395","journal-title":"Inf Syst"},{"key":"142_CR29","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-19345-3","volume-title":"Process Mining: Discovery","author":"WMP van der Aalst","year":"2011","unstructured":"van der Aalst WMP (2011) Process Mining: Discovery. Springer, Conformance and Enhancement of Business Processes"},{"key":"142_CR30","doi-asserted-by":"crossref","unstructured":"Gonzalez-Dominguez J, Busch P (2018) Automated business process discovery and analysis for the international higher education industry. In: Pacific Rim Knowledge Acquisition Workshop. Springer Cham, pp 170\u2013183","DOI":"10.1007\/978-3-319-97289-3_13"},{"key":"142_CR31","doi-asserted-by":"crossref","unstructured":"Dudok E, Guerreiro S, Babkin E, Pergl R, van Kervel S (2015)\u00a0Enterprise operational analysis using DEMO and the enterprise operating system. In: Enterprise Engineering Working Conference (EEWC). Springer, Cham, pp 3\u201318","DOI":"10.1007\/978-3-319-19297-0_1"},{"key":"142_CR32","doi-asserted-by":"crossref","unstructured":"Guerreiro S (2013) Business Rules Elicitation Combining Markov Decision Process with Demo Business Transaction Space. In: Business Informatics (Cbi), 2013 Ieee 15th Conference on. pp 13\u201320Guerreiro, S. (2013). Business rules elicitation combining markov decision process with demo business transaction space. Paper presented at the IEEE 15th Conference on Business Informatics pp. 13\u201320","DOI":"10.1109\/CBI.2013.11"},{"key":"142_CR33","doi-asserted-by":"crossref","unstructured":"Guerreiro S (2017)\u00a0Locating and Visualizing the Most Valuable Business Processes States in Large Control Policy Graphs Produced by Pomdp. In:\u00a02017 Ieee 19th Conference on Business Informatics (Cbi), vol 1. pp 89\u201398","DOI":"10.1109\/CBI.2017.35"},{"key":"142_CR34","doi-asserted-by":"crossref","unstructured":"Etinger D, Simi\u0107 SD, Buljuba\u0161i\u0107 L (2019) Automated decision-making with DMN: from decision trees to decision tables. In: 2019 42nd International Convention on Information and Communication Technology, Electronics and Microelectronics (MIPRO). IEEE, pp 1309\u20131313","DOI":"10.23919\/MIPRO.2019.8756694"},{"key":"142_CR35","unstructured":"OMG (2011) Business Process Model and Notation. http:\/\/www.omg.org\/spec\/BPMN\/2.0\/. Accessed on 17 May 2022"},{"issue":"4","key":"142_CR36","doi-asserted-by":"publisher","first-page":"11","DOI":"10.1109\/5254.941353","volume":"16","author":"J Gordijn","year":"2001","unstructured":"Gordijn J, Akkermans H, Van Vliet J (2001) Designing and Evaluating E-Business Models. IEEE\u00a0Intell Syst 16(4):11\u201317","journal-title":"IEEE Intell Syst"},{"key":"142_CR37","doi-asserted-by":"crossref","unstructured":"Guerreiro S (2014)\u00a0Decision-Making in Partially Observable Environments. In:\u00a0Business Informatics (Cbi), 2014 Ieee 16th Conference on, vol 1. pp\u00a0159\u201366","DOI":"10.1109\/CBI.2014.15"},{"key":"142_CR38","unstructured":"Cai P (2010)\u00a0Approximate POMDP Planning (APPL) Toolkit [online].\u00a0https:\/\/github.com\/petercaiyoyo\/appl"},{"key":"142_CR39","unstructured":"Graphviz (2019) Graph Visualization Software [online]. http:\/\/www.graphviz.org\/. Accessed on 17 May 2022"},{"key":"142_CR40","unstructured":"Cassandra A (1998) A survey of POMDP applications. In Working notes of AAAI 1998 fall symposium on planning with partially observable Markov decision processes (Vol. 1724)"},{"key":"142_CR41","volume-title":"Feedback Control of Dynamic Systems","author":"G Franklin","year":"1991","unstructured":"Franklin G, Powell J, Abbas E (1991) Feedback Control of Dynamic Systems. Addison-Wesley Publishing Company, Upper Saddle River"},{"key":"142_CR42","doi-asserted-by":"publisher","first-page":"195","DOI":"10.1613\/jair.1659","volume":"24","author":"M Spaan","year":"2005","unstructured":"Spaan M, Vlassis N (2005) Perseus: Randomized Point-Based Value Iteration for POMDPs. J Artif Intell Res 24:195\u2013220","journal-title":"J Artif Intell Res"},{"key":"142_CR43","unstructured":"Cassandra A (2015) Pomdp-solve. http:\/\/www.pomdp.org\/code\/index.shtml. v5.4. Accessed on 17 May 2022"},{"key":"142_CR44","unstructured":"Smith T (2016) Zmdp software for pomdp and mdp planning. https:\/\/github.com\/trey0\/zmdp. Accessed on 17 May 2022"}],"container-title":["Operations Research Forum"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s43069-022-00142-y.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/article\/10.1007\/s43069-022-00142-y\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1007\/s43069-022-00142-y.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,6,30]],"date-time":"2022-06-30T04:26:24Z","timestamp":1656563184000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1007\/s43069-022-00142-y"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,6]]},"references-count":44,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2022,6]]}},"alternative-id":["142"],"URL":"https:\/\/doi.org\/10.1007\/s43069-022-00142-y","relation":{},"ISSN":["2662-2556"],"issn-type":[{"type":"electronic","value":"2662-2556"}],"subject":[],"published":{"date-parts":[[2022,6]]},"assertion":[{"value":"31 August 2021","order":1,"name":"received","label":"Received","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"4 May 2022","order":2,"name":"accepted","label":"Accepted","group":{"name":"ArticleHistory","label":"Article History"}},{"value":"1 June 2022","order":3,"name":"first_online","label":"First Online","group":{"name":"ArticleHistory","label":"Article History"}},{"order":1,"name":"Ethics","group":{"name":"EthicsHeading","label":"Declarations"}},{"value":"Not applicable.","order":2,"name":"Ethics","group":{"name":"EthicsHeading","label":"Conflict of Interest"}}],"article-number":"30"}}