{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,6]],"date-time":"2025-08-06T12:25:05Z","timestamp":1754483105320,"version":"3.30.1"},"reference-count":17,"publisher":"Elsevier BV","issue":"4","license":[{"start":{"date-parts":[[1996,10,1]],"date-time":"1996-10-01T00:00:00Z","timestamp":844128000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/tdm\/userlicense\/1.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Operations Research Letters"],"published-print":{"date-parts":[[1996,10]]},"DOI":"10.1016\/0167-6377(96)00024-7","type":"journal-article","created":{"date-parts":[[2003,5,13]],"date-time":"2003-05-13T02:21:32Z","timestamp":1052792492000},"page":"183-190","source":"Crossref","is-referenced-by-count":13,"title":["Analyzing GI\/Er\/1 queues"],"prefix":"10.1016","volume":"19","author":[{"given":"Ivo","family":"Adan","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Yiqiang","family":"Zhao","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"78","reference":[{"key":"10.1016\/0167-6377(96)00024-7_BIB1","series-title":"Proc. 9th Internat. Teletraffic Congress","article-title":"Single-server queues with general interarrival and phase-type service time distributions","author":"Bux","year":"1979"},{"key":"10.1016\/0167-6377(96)00024-7_BIB2","doi-asserted-by":"crossref","first-page":"975","DOI":"10.1002\/1520-6750(199212)39:7<975::AID-NAV3220390708>3.0.CO;2-X","article-title":"Computing stationary queueing-time distributions of GI\/D\/1 and GI\/D\/c queues","volume":"39","author":"Chaudry","year":"1992","journal-title":"Naval Res. Logist."},{"key":"10.1016\/0167-6377(96)00024-7_BIB3","first-page":"93","article-title":"Computational analysis of steady-state probabilities of M\/Ga,b\/1 ana related nonbulk queues","volume":"2","author":"Chaudry","year":"1987","journal-title":"QUESTA"},{"year":"1982","series-title":"The Single Server Queue","author":"Cohen","key":"10.1016\/0167-6377(96)00024-7_BIB4"},{"year":"1972","series-title":"Elementary Numerical Analysis","author":"Conte","key":"10.1016\/0167-6377(96)00024-7_BIB5"},{"key":"10.1016\/0167-6377(96)00024-7_BIB6","doi-asserted-by":"crossref","first-page":"256","DOI":"10.1111\/j.2517-6161.1955.tb00199.x","article-title":"Waiting time in bulk service queues","volume":"17","author":"Downton","year":"1955","journal-title":"J. Roy. Statist. Soc. B"},{"key":"10.1016\/0167-6377(96)00024-7_BIB7","doi-asserted-by":"crossref","first-page":"295","DOI":"10.1002\/j.1538-7305.1982.tb03408.x","article-title":"A class of approximations for the waiting time distribution in a GI\/G\/1 queueing system","volume":"61","author":"Fredericks","year":"1982","journal-title":"Bell Systems Technol J."},{"key":"10.1016\/0167-6377(96)00024-7_BIB8","doi-asserted-by":"crossref","first-page":"177","DOI":"10.1016\/0167-6377(91)90036-O","article-title":"Mean waiting time of a Gamma\/Gamma\/1 queue","volume":"10","author":"Ikeda","year":"1991","journal-title":"Oper. Res. Lett."},{"key":"10.1016\/0167-6377(96)00024-7_BIB9","doi-asserted-by":"crossref","first-page":"273","DOI":"10.1017\/S0269964800001133","article-title":"A moment-iteration method for approximating the waiting-time characteristics of the GI\/G\/1 queue","volume":"3","author":"De Kok","year":"1989","journal-title":"Prob. Engineer. Inform. Sci."},{"year":"1981","series-title":"Matrix-Geometric Solutions in Stochastic Models","author":"Neuts","key":"10.1016\/0167-6377(96)00024-7_BIB10"},{"journal-title":"Numerical Recepes","year":"1986","author":"Press","key":"10.1016\/0167-6377(96)00024-7_BIB11"},{"key":"10.1016\/0167-6377(96)00024-7_BIB12","doi-asserted-by":"crossref","first-page":"125","DOI":"10.1080\/15326348508807007","article-title":"Stationary waiting time distribution in queues with phase type service and in quasi-birth-and-death processes","volume":"1","author":"Ramaswami","year":"1985","journal-title":"Stochastic Models"},{"key":"10.1016\/0167-6377(96)00024-7_BIB13","doi-asserted-by":"crossref","first-page":"118","DOI":"10.1016\/0377-2217(86)90222-5","article-title":"An algorithm for Ph\/Ph\/c queues","volume":"23","author":"Seelen","year":"1986","journal-title":"EJOR"},{"key":"10.1016\/0167-6377(96)00024-7_BIB14","doi-asserted-by":"crossref","first-page":"183","DOI":"10.1016\/0167-6377(84)90024-5","article-title":"Approximations for the conditional waiting times in the GI\/G\/c queue","volume":"3","author":"Seelen","year":"1984","journal-title":"Oper. Res. Lett."},{"key":"10.1016\/0167-6377(96)00024-7_BIB15","doi-asserted-by":"crossref","first-page":"619","DOI":"10.2307\/1426788","article-title":"Asymptotic exponentiality of the tail of the waiting time distribution in a Ph\/Ph\/1 queue","volume":"13","author":"Takahashi","year":"1981","journal-title":"Adv. Appl. Probab."},{"year":"1986","series-title":"Stochastic Modelling and Analysis: A Computational Approach","author":"Tijms","key":"10.1016\/0167-6377(96)00024-7_BIB16"},{"key":"10.1016\/0167-6377(96)00024-7_BIB17","doi-asserted-by":"crossref","first-page":"285","DOI":"10.1017\/S0269964800002096","article-title":"A simple numerical approach for infinite-state Markov chains","volume":"5","author":"Tijms","year":"1991","journal-title":"Prob. Engineer. Inform. Sci."}],"container-title":["Operations Research Letters"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:0167637796000247?httpAccept=text\/xml","content-type":"text\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:0167637796000247?httpAccept=text\/plain","content-type":"text\/plain","content-version":"vor","intended-application":"text-mining"}],"deposited":{"date-parts":[[2024,12,6]],"date-time":"2024-12-06T02:02:58Z","timestamp":1733450578000},"score":1,"resource":{"primary":{"URL":"https:\/\/linkinghub.elsevier.com\/retrieve\/pii\/0167637796000247"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[1996,10]]},"references-count":17,"journal-issue":{"issue":"4","published-print":{"date-parts":[[1996,10]]}},"alternative-id":["0167637796000247"],"URL":"https:\/\/doi.org\/10.1016\/0167-6377(96)00024-7","relation":{},"ISSN":["0167-6377"],"issn-type":[{"type":"print","value":"0167-6377"}],"subject":[],"published":{"date-parts":[[1996,10]]}}}