{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,5]],"date-time":"2026-03-05T22:15:20Z","timestamp":1772748920048,"version":"3.50.1"},"reference-count":85,"publisher":"Elsevier BV","issue":"3","license":[{"start":{"date-parts":[[1996,6,1]],"date-time":"1996-06-01T00:00:00Z","timestamp":833587200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/tdm\/userlicense\/1.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Information & Management"],"published-print":{"date-parts":[[1996,6]]},"DOI":"10.1016\/0378-7206(95)00042-9","type":"journal-article","created":{"date-parts":[[2003,4,7]],"date-time":"2003-04-07T13:25:26Z","timestamp":1049721926000},"page":"119-130","source":"Crossref","is-referenced-by-count":41,"title":["Factors important to expert systems success a field test"],"prefix":"10.1016","volume":"30","author":[{"given":"Tor","family":"Guimaraes","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Youngohc","family":"Yoon","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Aaron","family":"Clevenson","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"78","reference":[{"key":"10.1016\/0378-7206(95)00042-9_BIB1","doi-asserted-by":"crossref","first-page":"572","DOI":"10.1111\/j.1540-5915.1986.tb00243.x","article-title":"An Empirical Assessment of Computer-Assisted Decision Analysis","volume":"Vol. 17","author":"Aldag","year":"1986","journal-title":"Decision Sciences"},{"key":"10.1016\/0378-7206(95)00042-9_BIB2","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1016\/0378-7206(93)90021-K","article-title":"User Involvement and User Satisfaction","volume":"Vol. 25","author":"Amoako-Gyampah","year":"1993","journal-title":"Information and Management"},{"key":"10.1016\/0378-7206(95)00042-9_BIB3","series-title":"Managing Technological Innovation","first-page":"127","article-title":"The Organizational Implications of Robotics","author":"Argote","year":"1986"},{"key":"10.1016\/0378-7206(95)00042-9_BIB4","first-page":"31","article-title":"The Human Side of Robotics: How Workers React to a Robot","volume":"Vol. 24","author":"Argote","year":"1983","journal-title":"Sloan Management Review"},{"issue":"No. 5","key":"10.1016\/0378-7206(95)00042-9_BIB5","doi-asserted-by":"crossref","first-page":"530","DOI":"10.1287\/mnsc.29.5.530","article-title":"Development of a Tool for Measuring and Analyzing Computer User Satisfaction","volume":"Vol. 29","author":"Bailey","year":"1983","journal-title":"Management Science"},{"issue":"No. 3","key":"10.1016\/0378-7206(95)00042-9_BIB6","doi-asserted-by":"crossref","first-page":"232","DOI":"10.1145\/5666.5669","article-title":"An Empirical Study of the Impact of User Involvement on System Usage and Information Satisfaction","volume":"Vol. 29","author":"Baroudi","year":"1986","journal-title":"Communication of the ACM"},{"issue":"No. 1","key":"10.1016\/0378-7206(95)00042-9_BIB7","first-page":"30","article-title":"Expert Systems: Critical Success Factors for Their Implementation","volume":"Vol. 3","author":"Barsanti","year":"1990","journal-title":"Information Executive"},{"key":"10.1016\/0378-7206(95)00042-9_BIB8","first-page":"42","article-title":"Selecting Expert-System Applications","author":"Beckman","year":"1991","journal-title":"AI Expert"},{"key":"10.1016\/0378-7206(95)00042-9_BIB9","doi-asserted-by":"crossref","first-page":"1","DOI":"10.2307\/2490759","article-title":"Individual Differences in the Use of Decision Support Aids","volume":"Vol. 20","author":"Benbasat","year":"1982","journal-title":"Journal of Accounting Research"},{"key":"10.1016\/0378-7206(95)00042-9_BIB10","first-page":"59","article-title":"The Experts","author":"Brody","year":"1989","journal-title":"INFOWORLD"},{"issue":"No. 4","key":"10.1016\/0378-7206(95)00042-9_BIB11","doi-asserted-by":"crossref","first-page":"97","DOI":"10.1080\/07421222.1992.11517941","article-title":"Implementation and Use of Expert Systems in Organizations: Perceptions of Knowledge Engineers","volume":"Vol. 8","author":"Byrd","year":"1992","journal-title":"Journal of Management Information Systems"},{"issue":"No. 2","key":"10.1016\/0378-7206(95)00042-9_BIB12","doi-asserted-by":"crossref","first-page":"118","DOI":"10.1287\/inte.23.2.118","article-title":"Expert Systems in Production and Operations Management: Results of a Survey","volume":"Vol. 23","author":"Byrd","year":"1993","journal-title":"Interfaces"},{"key":"10.1016\/0378-7206(95)00042-9_BIB13","first-page":"44","article-title":"Picking the Right Expert System Application","author":"Casey","year":"1989","journal-title":"AI Expert"},{"key":"10.1016\/0378-7206(95)00042-9_BIB14","doi-asserted-by":"crossref","first-page":"350","DOI":"10.1111\/j.1540-5915.1987.tb01530.x","article-title":"Decision Support Systems for Ill-Structured Problems: An Empirical Study","volume":"Vol. 18","author":"Cats-Baril","year":"1987","journal-title":"Decision Sciences"},{"key":"10.1016\/0378-7206(95)00042-9_BIB15","doi-asserted-by":"crossref","first-page":"77","DOI":"10.2307\/3666074","article-title":"Why Expert Systems Fail","author":"Coats","year":"1988","journal-title":"Financial Management"},{"key":"10.1016\/0378-7206(95)00042-9_BIB16","first-page":"35","article-title":"The AI Marketplace in the Year 2000","author":"Coleman","year":"1993","journal-title":"AI Expert"},{"issue":"No. 3","key":"10.1016\/0378-7206(95)00042-9_BIB17","doi-asserted-by":"crossref","first-page":"82","DOI":"10.1080\/07421222.1987.11517802","article-title":"Motivation Norms of Knowledge Engineers Compared to those of Software Engineers","volume":"Vol. 4","author":"Couger","year":"1987","journal-title":"Journal of Management Information Systems"},{"issue":"No. 3","key":"10.1016\/0378-7206(95)00042-9_BIB18","doi-asserted-by":"crossref","first-page":"319","DOI":"10.2307\/249008","article-title":"Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology","volume":"Vol. 13","author":"Davis","year":"1989","journal-title":"MIS Quarterly"},{"key":"10.1016\/0378-7206(95)00042-9_BIB19","series-title":"Expert Systems for Management and Engineering","first-page":"36","article-title":"Knowledge Engineering: The Essential Skills","author":"Debenham","year":"1990"},{"issue":"No. 1","key":"10.1016\/0378-7206(95)00042-9_BIB20","doi-asserted-by":"crossref","first-page":"60","DOI":"10.1287\/isre.3.1.60","article-title":"Information Systems Success: The Quest for the Dependent Variables","volume":"Vol. 3","author":"DeLone","year":"1992","journal-title":"Information Systems Research"},{"issue":"No. 10","key":"10.1016\/0378-7206(95)00042-9_BIB21","doi-asserted-by":"crossref","first-page":"1151","DOI":"10.1287\/mnsc.35.10.1151","article-title":"A Discrepancy Model of End-user Computing Involvement","volume":"Vol. 35","author":"Doll","year":"1989","journal-title":"Management Science"},{"issue":"No. 4","key":"10.1016\/0378-7206(95)00042-9_BIB22","doi-asserted-by":"crossref","first-page":"399","DOI":"10.1016\/0305-0483(90)90030-D","article-title":"The Measurement of End-user Software Involvement","volume":"Vol. 18","author":"Doll","year":"1990","journal-title":"OMEGA"},{"issue":"No. 2","key":"10.1016\/0378-7206(95)00042-9_BIB23","doi-asserted-by":"crossref","first-page":"443","DOI":"10.1111\/j.1540-5915.1991.tb00358.x","article-title":"A Congruence Construct of User Involvement","volume":"Vol. 22","author":"Doll","year":"1991","journal-title":"Decision Sciences"},{"key":"10.1016\/0378-7206(95)00042-9_BIB24","doi-asserted-by":"crossref","first-page":"483","DOI":"10.1111\/j.1540-5915.1983.tb00201.x","article-title":"The Impact of Probabilistic Information on Decision Behavior and Performance in an Experimental Game","volume":"Vol. 14","author":"Eckel","year":"1983","journal-title":"Decision Sciences"},{"key":"10.1016\/0378-7206(95)00042-9_BIB25","series-title":"The Rise of the Expert Company","author":"Feigenbaum","year":"1988"},{"key":"10.1016\/0378-7206(95)00042-9_BIB26","series-title":"Proceedings of the Eighth International Conference on Information Systems","first-page":"118","article-title":"Skills and Techniques for Knowledge Acquisition: A Survey, Assessment, and Future Directions","author":"Feller","year":"1987"},{"key":"10.1016\/0378-7206(95)00042-9_BIB27","doi-asserted-by":"crossref","first-page":"554","DOI":"10.1111\/j.1540-5915.1982.tb01182.x","article-title":"Factors Affecting the Perceived Utilizationof Computer-based Decision Support Systems in the Oil Industry","volume":"Vol. 13","author":"Fuerst","year":"1982","journal-title":"Decision Sciences"},{"issue":"No. 3","key":"10.1016\/0378-7206(95)00042-9_BIB28","doi-asserted-by":"crossref","first-page":"419","DOI":"10.1111\/j.1540-5915.1989.tb01558.x","article-title":"Some Cautions on the Measurement of User Information Satisfaction","volume":"Vol. 20","author":"Galletta","year":"1989","journal-title":"Decision Sciences"},{"key":"10.1016\/0378-7206(95)00042-9_BIB29","doi-asserted-by":"crossref","first-page":"119","DOI":"10.1016\/0378-7206(94)90036-1","article-title":"Is User Satisfaction a Valid Measure of System Effectiveness","volume":"Vol. 26","author":"Gatian","year":"1994","journal-title":"Information and Management"},{"issue":"No. 2","key":"10.1016\/0378-7206(95)00042-9_BIB30","doi-asserted-by":"crossref","first-page":"409","DOI":"10.1111\/j.1540-5915.1992.tb00397.x","article-title":"The Determinants of DSS Success: An Integrated Model","volume":"Vol. 23","author":"Guimaraes","year":"1992","journal-title":"Decision Sciences"},{"key":"10.1016\/0378-7206(95)00042-9_BIB31","first-page":"1","article-title":"Assessing the Impact of Shell Characteristics on ES Success","volume":"Vol. 8","author":"Guimaraes","year":"1996","journal-title":"HEURISTICS: The Journal of Knowledge Engineering and Technology"},{"issue":"No. 1","key":"10.1016\/0378-7206(95)00042-9_BIB32","first-page":"76","article-title":"Evaluating Information System Effectiveness","volume":"Vol. 5","author":"Hamilton","year":"1981","journal-title":"MIS Quarterly"},{"key":"10.1016\/0378-7206(95)00042-9_BIB33","series-title":"Expert Systems Tools and Applications","author":"Harmon","year":"1988"},{"issue":"No. 3","key":"10.1016\/0378-7206(95)00042-9_BIB34","doi-asserted-by":"crossref","first-page":"27","DOI":"10.1145\/175247.175249","article-title":"The State of Knowledge-Based Systems","volume":"Vol. 37","author":"Hayes-Roth","year":"1994","journal-title":"Communication of the ACM"},{"key":"10.1016\/0378-7206(95)00042-9_BIB35","series-title":"Introduction to Expert Systems","author":"Ignizio","year":"1991"},{"issue":"No. 10","key":"10.1016\/0378-7206(95)00042-9_BIB36","doi-asserted-by":"crossref","first-page":"785","DOI":"10.1145\/358413.358430","article-title":"The Measurement of User Information Satisfaction","volume":"Vol. 26","author":"Ives","year":"1983","journal-title":"Communications of the ACM"},{"key":"10.1016\/0378-7206(95)00042-9_BIB37","first-page":"281","article-title":"Applied Mutivariate Data Analysis","volume":"Vol. 1","author":"Jobson","year":"1991"},{"issue":"No. 1","key":"10.1016\/0378-7206(95)00042-9_BIB38","doi-asserted-by":"crossref","first-page":"1","DOI":"10.2307\/249154","article-title":"Value Analysis: Justifying Decision Support Systems","volume":"Vol. 5","author":"Keen","year":"1981","journal-title":"MIS Quarterly"},{"key":"10.1016\/0378-7206(95)00042-9_BIB39","doi-asserted-by":"crossref","first-page":"31","DOI":"10.3233\/HSM-1987-7105","article-title":"The Relationship of Organizational Subcultures to DSS User Satisfaction","volume":"Vol. 7","author":"Kendall","year":"1987","journal-title":"Human Systems Management"},{"key":"10.1016\/0378-7206(95)00042-9_BIB40","first-page":"50","article-title":"Expert Systems and Corporate Database","author":"Keyes","year":"1989","journal-title":"AI Expert"},{"key":"10.1016\/0378-7206(95)00042-9_BIB41","first-page":"50","article-title":"Why Expert Systems Fail","author":"Keyes","year":"1989","journal-title":"AI Expert"},{"key":"10.1016\/0378-7206(95)00042-9_BIB42","doi-asserted-by":"crossref","DOI":"10.1016\/0378-7206(92)90056-L","article-title":"Selection of A Good Expert System Shell for Instructional Purposes in Business","author":"Kim","year":"1992","journal-title":"Information and Management"},{"issue":"No. 6","key":"10.1016\/0378-7206(95)00042-9_BIB43","doi-asserted-by":"crossref","first-page":"717","DOI":"10.1287\/mnsc.27.6.717","article-title":"Participative Design of Strategic Decision Support Systems: An Empirical Assessment","volume":"Vol. 27","author":"King","year":"1981","journal-title":"Management Science"},{"issue":"No. 2","key":"10.1016\/0378-7206(95)00042-9_BIB44","doi-asserted-by":"crossref","first-page":"171","DOI":"10.2307\/248924","article-title":"A Study of the Relationship Between Decision Model Naturalness and Performance","volume":"Vol. 13","author":"Kottemann","year":"1989","journal-title":"MIS Quarterly"},{"issue":"No. 1","key":"10.1016\/0378-7206(95)00042-9_BIB45","doi-asserted-by":"crossref","first-page":"121","DOI":"10.1111\/j.1540-5915.1980.tb01130.x","article-title":"Perceived Usefulness of Information: A Psychometric Examination","volume":"Vol. 11","author":"Larcker","year":"1980","journal-title":"Decision Sciences"},{"issue":"No. 1","key":"10.1016\/0378-7206(95)00042-9_BIB46","first-page":"7","article-title":"The Case for Integrative Innovation: An Expert System at Digital","volume":"Vol. 29","author":"Leonard-Barton","year":"1987","journal-title":"Sloan Management Review"},{"issue":"No. 10","key":"10.1016\/0378-7206(95)00042-9_BIB47","doi-asserted-by":"crossref","first-page":"1252","DOI":"10.1287\/mnsc.34.10.1252","article-title":"Managerial Influence in the implementation of new technology","volume":"Vol. 34","author":"Leonard-Barton","year":"1988","journal-title":"Management Science"},{"key":"10.1016\/0378-7206(95)00042-9_BIB48","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1145\/16221.16222","article-title":"Critical Success Factors of Decision Support Systems: An Experimental Study","author":"Liang","year":"1986","journal-title":"Data Base"},{"key":"10.1016\/0378-7206(95)00042-9_BIB49","series-title":"Structuring Expert Systems","first-page":"1","article-title":"Problem Selection for Expert Systems Development","author":"Liebowitz","year":"1989"},{"key":"10.1016\/0378-7206(95)00042-9_BIB50","series-title":"Expert Systems for Business and Management","author":"Liebowitz","year":"1990"},{"key":"10.1016\/0378-7206(95)00042-9_BIB51","author":"Liebowitz","year":"1991"},{"key":"10.1016\/0378-7206(95)00042-9_BIB52","first-page":"37","article-title":"The Need for Better Educating Prospective Knowledge Engineers on Knowledge Acquisition","author":"Liebowitz","year":"1993","journal-title":"Journal of Computer Information Systems"},{"key":"10.1016\/0378-7206(95)00042-9_BIB53","series-title":"Systems Development Management","first-page":"1","article-title":"A Guide to Selecting Expert Systems Applications","author":"Lu","year":"1988"},{"key":"10.1016\/0378-7206(95)00042-9_BIB54","doi-asserted-by":"crossref","first-page":"27","DOI":"10.2307\/248939","article-title":"Empirical Evidence For a Descriptive Model of Implementation","author":"Lucas","year":"1978","journal-title":"MIS Quarterly"},{"issue":"No. 3","key":"10.1016\/0378-7206(95)00042-9_BIB55","doi-asserted-by":"crossref","first-page":"253","DOI":"10.1080\/03155986.1989.11732097","article-title":"Defining Decision Support Systems: An Empirical Assessment of End-User Satisfaction","volume":"Vol. 27","author":"Mahmood","year":"1989","journal-title":"Information Systems and Operational Research (INFOR)"},{"key":"10.1016\/0378-7206(95)00042-9_BIB56","doi-asserted-by":"crossref","DOI":"10.2307\/249523","article-title":"The Relationship Between User Participation and User Satisfaction: An Investigation","author":"McKeen","year":"1994","journal-title":"MIS Quarterly"},{"issue":"No. 2","key":"10.1016\/0378-7206(95)00042-9_BIB57","doi-asserted-by":"crossref","first-page":"117","DOI":"10.2307\/249348","article-title":"Setting Priorities for DSS Development","volume":"Vol. 8","author":"Meador","year":"1984","journal-title":"MIS Quarterly"},{"key":"10.1016\/0378-7206(95)00042-9_BIB58","series-title":"Design and Development of Expert Systems and Neural Networks","author":"Medsker","year":"1994"},{"issue":"No. 2","key":"10.1016\/0378-7206(95)00042-9_BIB59","doi-asserted-by":"crossref","first-page":"223","DOI":"10.2307\/248847","article-title":"The Quantification of Decision Support Benefits Within the Context of Value Analysis","volume":"Vol. 12","author":"Money","year":"1988","journal-title":"MIS Quarterly"},{"key":"10.1016\/0378-7206(95)00042-9_BIB60","series-title":"XSEL's Progress: The Continuing Journey of An Expert System","author":"Mumford","year":"1989"},{"issue":"No. 6","key":"10.1016\/0378-7206(95)00042-9_BIB61","first-page":"32","article-title":"End-User Perceptions of DSS Training and DSS Usage","volume":"Vol. 39","author":"Mykytyn","year":"1988","journal-title":"Journal of System Management"},{"key":"10.1016\/0378-7206(95)00042-9_BIB62","doi-asserted-by":"crossref","first-page":"95","DOI":"10.1016\/0378-7206(94)90057-4","article-title":"Knowledge Acquisition Skillsand Traits: A Self-assessment of Knowledge Engineers","volume":"Vol. 26","author":"Mykytyn","year":"1994","journal-title":"Information and Management"},{"issue":"No. 11","key":"10.1016\/0378-7206(95)00042-9_BIB63","doi-asserted-by":"crossref","first-page":"781","DOI":"10.1145\/358690.358698","article-title":"Information Systems Curriculum Recommendations for the 80s: Undergraduate and Graduate Programs","volume":"Vol. 25","author":"Nunamaker","year":"1982","journal-title":"Communications of the ACM"},{"key":"10.1016\/0378-7206(95)00042-9_BIB64","series-title":"Presented at IAKE","article-title":"Planning and Managing Successful KBS Applications","author":"O'Neal","year":"1990"},{"key":"10.1016\/0378-7206(95)00042-9_BIB65","series-title":"Proceeding of \u2026","first-page":"115","article-title":"The Systems Analyst as A Knowledge Engineer: Can the Transition Be Successfully Made?","author":"Payne","year":"1990"},{"key":"10.1016\/0378-7206(95)00042-9_BIB66","doi-asserted-by":"crossref","first-page":"89","DOI":"10.1016\/0378-7206(94)90009-4","article-title":"Expert Systems Shell Benchmarks: The Missing Comparison Factor","volume":"Vol. 27","author":"Plant","year":"1994","journal-title":"Information and Management"},{"key":"10.1016\/0378-7206(95)00042-9_BIB67","series-title":"Developing and Managing Expert Systems","author":"Prerau","year":"1990"},{"key":"10.1016\/0378-7206(95)00042-9_BIB68","doi-asserted-by":"crossref","first-page":"37","DOI":"10.2307\/249272","article-title":"Organizational Characteristics and MIS Success in the Context of Small Business","author":"Raymond","year":"1985","journal-title":"MIS Quarterly"},{"key":"10.1016\/0378-7206(95)00042-9_BIB69","first-page":"16","article-title":"In Search of the Knowledge Engineer","author":"Shacklett","year":"1990","journal-title":"UNISPHERE"},{"issue":"No. 2","key":"10.1016\/0378-7206(95)00042-9_BIB70","doi-asserted-by":"crossref","first-page":"139","DOI":"10.1287\/mnsc.34.2.139","article-title":"Decision Support System Effectiveness: A Review and an Empirical Test","volume":"Vol. 34","author":"Sharda","year":"1988","journal-title":"Management Science"},{"issue":"No. 3","key":"10.1016\/0378-7206(95)00042-9_BIB71","doi-asserted-by":"crossref","first-page":"136","DOI":"10.1111\/j.1468-0394.1986.tb00487.x","article-title":"Expert Tax: An Expert System for Corporate Tax Planning","volume":"Vol. 3","author":"Shpilberg","year":"1986","journal-title":"Expert Systems"},{"key":"10.1016\/0378-7206(95)00042-9_BIB72","first-page":"44","article-title":"A Method for Evaluating Candidate Expert System Applications","author":"Slagle","year":"1988","journal-title":"AI Magazine"},{"issue":"No. 1","key":"10.1016\/0378-7206(95)00042-9_BIB73","first-page":"80","article-title":"The Use of Artificial Intelligence by the United States Navy: Case Study of A Failure","volume":"Vol. 12","author":"Sloane","year":"1991","journal-title":"AI Magazine"},{"issue":"No. 2","key":"10.1016\/0378-7206(95)00042-9_BIB74","first-page":"51","article-title":"Implementing Real World Expert Systems","volume":"Vol. 3","author":"Smith","year":"1988","journal-title":"AI Expert"},{"key":"10.1016\/0378-7206(95)00042-9_BIB75","first-page":"126","article-title":"The Examination of the Impact of Expert Systems on the Firm: The Case of XCON","author":"Sviokla","year":"1990","journal-title":"MIS Quarterly"},{"key":"10.1016\/0378-7206(95)00042-9_BIB76","doi-asserted-by":"crossref","first-page":"21","DOI":"10.1016\/0378-7206(94)90004-3","article-title":"The Test-retest Reliability of User Involvement Instruments","volume":"Vol. 26","author":"Torkzadeh","year":"1994","journal-title":"Information and Management"},{"key":"10.1016\/0378-7206(95)00042-9_BIB77","series-title":"Expert Systems and Applied Artificial Intelligence","author":"Turban","year":"1992"},{"key":"10.1016\/0378-7206(95)00042-9_BIB78","series-title":"Managing Expert Systems","first-page":"2","article-title":"Why Expert Systems Succeed and Fail","author":"Turban","year":"1992"},{"key":"10.1016\/0378-7206(95)00042-9_BIB79","first-page":"5","article-title":"The implementation of Expert Systems: A Survey of Successful Implementation","author":"Tyran","year":"1993","journal-title":"Database"},{"issue":"No. 1","key":"10.1016\/0378-7206(95)00042-9_BIB80","doi-asserted-by":"crossref","first-page":"28","DOI":"10.1111\/j.1468-0394.1989.tb00074.x","article-title":"PC-based Expert System Shells: Some Desirable and Less Desirable Characteristics","volume":"Vol. 6","author":"Vedder","year":"1989","journal-title":"Expert Systems"},{"key":"10.1016\/0378-7206(95)00042-9_BIB81","series-title":"Information Technology and Libraries","first-page":"42","article-title":"Five PC-based Expert Systems for Business Reference: An Evaluation","author":"Vedder","year":"1989"},{"key":"10.1016\/0378-7206(95)00042-9_BIB82","series-title":"A Guide to Expert System","author":"Waterman","year":"1986"},{"key":"10.1016\/0378-7206(95)00042-9_BIB83","series-title":"Emerging Technologies","article-title":"End-User Development of Expert Systems","author":"Wells","year":"1992"},{"issue":"No. 2","key":"10.1016\/0378-7206(95)00042-9_BIB84","doi-asserted-by":"crossref","first-page":"272","DOI":"10.1016\/0957-4174(94)90043-4","article-title":"Identifying Long-term Success Issues of Expert Systems","volume":"Vol. 7","author":"Will","year":"1994","journal-title":"Expert Systems with Applications"},{"key":"10.1016\/0378-7206(95)00042-9_BIB85","doi-asserted-by":"crossref","first-page":"209","DOI":"10.1016\/0378-7206(93)90017-N","article-title":"Selecting Expert System Development Techniques","volume":"Vol. 24","author":"Yoon","year":"1993","journal-title":"Information and Management"}],"container-title":["Information & Management"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:0378720695000429?httpAccept=text\/xml","content-type":"text\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:0378720695000429?httpAccept=text\/plain","content-type":"text\/plain","content-version":"vor","intended-application":"text-mining"}],"deposited":{"date-parts":[[2020,1,14]],"date-time":"2020-01-14T23:59:35Z","timestamp":1579046375000},"score":1,"resource":{"primary":{"URL":"https:\/\/linkinghub.elsevier.com\/retrieve\/pii\/0378720695000429"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[1996,6]]},"references-count":85,"journal-issue":{"issue":"3","published-print":{"date-parts":[[1996,6]]}},"alternative-id":["0378720695000429"],"URL":"https:\/\/doi.org\/10.1016\/0378-7206(95)00042-9","relation":{},"ISSN":["0378-7206"],"issn-type":[{"value":"0378-7206","type":"print"}],"subject":[],"published":{"date-parts":[[1996,6]]}}}