{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,11]],"date-time":"2026-06-11T21:06:19Z","timestamp":1781211979462,"version":"3.54.1"},"reference-count":87,"publisher":"Elsevier BV","license":[{"start":{"date-parts":[[2026,8,1]],"date-time":"2026-08-01T00:00:00Z","timestamp":1785542400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/tdm\/userlicense\/1.0\/"},{"start":{"date-parts":[[2026,8,1]],"date-time":"2026-08-01T00:00:00Z","timestamp":1785542400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/legal\/tdmrep-license"},{"start":{"date-parts":[[2026,8,1]],"date-time":"2026-08-01T00:00:00Z","timestamp":1785542400000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-017"},{"start":{"date-parts":[[2026,8,1]],"date-time":"2026-08-01T00:00:00Z","timestamp":1785542400000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-037"},{"start":{"date-parts":[[2026,8,1]],"date-time":"2026-08-01T00:00:00Z","timestamp":1785542400000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-012"},{"start":{"date-parts":[[2026,8,1]],"date-time":"2026-08-01T00:00:00Z","timestamp":1785542400000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-029"},{"start":{"date-parts":[[2026,8,1]],"date-time":"2026-08-01T00:00:00Z","timestamp":1785542400000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-004"}],"funder":[{"DOI":"10.13039\/100000001","name":"National Science Foundation","doi-asserted-by":"publisher","id":[{"id":"10.13039\/100000001","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["elsevier.com","sciencedirect.com"],"crossmark-restriction":true},"short-container-title":["Decision Support Systems"],"published-print":{"date-parts":[[2026,8]]},"DOI":"10.1016\/j.dss.2026.114697","type":"journal-article","created":{"date-parts":[[2026,5,22]],"date-time":"2026-05-22T05:44:57Z","timestamp":1779428697000},"page":"114697","update-policy":"https:\/\/doi.org\/10.1016\/elsevier_cm_policy","source":"Crossref","is-referenced-by-count":0,"special_numbering":"C","title":["Problem space exploration for wicked psychosocial problems: Insights from two cases"],"prefix":"10.1016","volume":"207","author":[{"given":"Pavankumar","family":"Mulgund","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Shannon","family":"Colville","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Sandeep","family":"Purao","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Nadine","family":"Ostern","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Wasana","family":"Bandara","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Lavlin","family":"Agrawal","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Raj","family":"Sharman","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Sophie","family":"Coulon","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Joana","family":"Gaia","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Catherine","family":"Haslam","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"78","reference":[{"key":"10.1016\/j.dss.2026.114697_bb0005","series-title":"What Seems to Be the Trouble?: Stories in Illness and Healthcare","author":"Greenhalgh","year":"2017"},{"key":"10.1016\/j.dss.2026.114697_bb0010","doi-asserted-by":"crossref","first-page":"267","DOI":"10.25300\/MISQ\/2016\/40:2.03","article-title":"Designing for digital transformation","volume":"40","author":"Majchrzak","year":"2016","journal-title":"MIS Q."},{"key":"10.1016\/j.dss.2026.114697_bb0015","doi-asserted-by":"crossref","first-page":"521","DOI":"10.1016\/j.destud.2011.07.006","article-title":"The core of \u2018design thinking\u2019 and its application","volume":"32","author":"Dorst","year":"2011","journal-title":"Des. Stud."},{"key":"10.1016\/j.dss.2026.114697_bb0020","series-title":"International Conference on Design Science Research in Information Systems and Technology","first-page":"199","article-title":"Artifact validity in design science research (DSR): a comparative analysis of three influential frameworks","author":"Kroop","year":"2025"},{"key":"10.1016\/j.dss.2026.114697_bb0025","doi-asserted-by":"crossref","first-page":"137","DOI":"10.1002\/da.1055","article-title":"Mini-SPIN: a brief screening assessment for generalized social anxiety disorder","volume":"14","author":"Connor","year":"2001","journal-title":"Depress. Anxiety"},{"key":"10.1016\/j.dss.2026.114697_bb0030","unstructured":"World Health Organization. (2023). Social Isolation and Loneliness. Available: https:\/\/www.who.int\/teams\/social-determinants-of-health\/demographic-change-and-healthy-ageing\/social-isolation-and-loneliness."},{"key":"10.1016\/j.dss.2026.114697_bb0035","series-title":"Design Science Research. Cases","first-page":"1","article-title":"Introduction to design science research","author":"Vom Brocke","year":"2020"},{"key":"10.1016\/j.dss.2026.114697_bb0040","doi-asserted-by":"crossref","first-page":"155","DOI":"10.1007\/BF01405730","article-title":"Dilemmas in a general theory of planning","volume":"4","author":"Rittel","year":"1973","journal-title":"Policy. Sci."},{"key":"10.1016\/j.dss.2026.114697_bb0045","doi-asserted-by":"crossref","first-page":"681","DOI":"10.1016\/j.destud.2013.05.001","article-title":"Design, science and wicked problems","volume":"34","author":"Farrell","year":"2013","journal-title":"Des. Stud."},{"key":"10.1016\/j.dss.2026.114697_bb0050","first-page":"247","article-title":"Generating research questions through problematization","volume":"36","author":"Alvesson","year":"2011","journal-title":"Acad. Manag. Rev."},{"key":"10.1016\/j.dss.2026.114697_bb0055","series-title":"Engaged Scholarship: A Guide for Organizational and Social Research","author":"Van de Ven","year":"2007"},{"key":"10.1016\/j.dss.2026.114697_bb0060","series-title":"International Conference on Design Science Research in Information Systems and Technology","first-page":"18","article-title":"Conceptualization of the problem space in design science research","author":"Maedche","year":"2019"},{"key":"10.1016\/j.dss.2026.114697_bb0065","doi-asserted-by":"crossref","first-page":"45","DOI":"10.2753\/MIS0742-1222240302","article-title":"A design science research methodology for information systems research","volume":"24","author":"Peffers","year":"2007","journal-title":"J. Manag. Inf. Syst."},{"issue":"3","key":"10.1016\/j.dss.2026.114697_bb0070","doi-asserted-by":"crossref","first-page":"912","DOI":"10.1109\/TEM.2020.3014811","article-title":"Search and evaluation of coevolving problem and solution spaces in a complex healthcare design science research project","volume":"70","author":"Strong","year":"2020","journal-title":"IEEE Trans. Eng. Manag."},{"key":"10.1016\/j.dss.2026.114697_bb0075","doi-asserted-by":"crossref","DOI":"10.25300\/MISQ\/2023\/16700","article-title":"Dealing with complexity in design science research: a methodology using design echelons","volume":"48","author":"Tuunanen","year":"2024","journal-title":"MIS Q."},{"key":"10.1016\/j.dss.2026.114697_bb0080","first-page":"3","article-title":"Design science research contributions: finding a balance between artifact and theory","volume":"19","author":"Baskerville","year":"2018","journal-title":"J. Assoc. Inf. Syst."},{"key":"10.1016\/j.dss.2026.114697_bb0085","doi-asserted-by":"crossref","first-page":"1871","DOI":"10.1111\/isj.12516","article-title":"BAUSTEIN\u2014A design tool for configuring and representing design research","volume":"34","author":"Schoormann","year":"2024","journal-title":"Inf. Syst. J."},{"key":"10.1016\/j.dss.2026.114697_bb0090","series-title":"The Design Knowledge Knot: A Framework for Enhancing Practical Impact in Design Science Research","author":"Strohmann","year":"2025"},{"key":"10.1016\/j.dss.2026.114697_bb0095","series-title":"Case Study Research:\u202f: 48 and Methods","volume":"Vol. 5","author":"Yin","year":"2009"},{"key":"10.1016\/j.dss.2026.114697_bb0100","first-page":"4","article-title":"The epidemiology of anxiety disorders: prevalence and societal costs","volume":"63","author":"L\u00e9pine","year":"2002","journal-title":"J. Clin. Psychiatry"},{"key":"10.1016\/j.dss.2026.114697_bb0105","doi-asserted-by":"crossref","first-page":"227","DOI":"10.1177\/1745691614568352","article-title":"Loneliness and social isolation as risk factors for mortality: a meta-analytic review","volume":"10","author":"Holt-Lunstad","year":"2015","journal-title":"Perspect. Psychol. Sci."},{"key":"10.1016\/j.dss.2026.114697_bb0110","doi-asserted-by":"crossref","first-page":"337","DOI":"10.25300\/MISQ\/2013\/37.2.01","article-title":"Positioning and presenting design science research for maximum impact","author":"Gregor","year":"2013","journal-title":"MIS Q."},{"key":"10.1016\/j.dss.2026.114697_bb0115","series-title":"Revisiting the Problem of the Problem\u2013An Ontology and Framework for Problem Assessment in IS Research","author":"Herwix","year":"2021"},{"key":"10.1016\/j.dss.2026.114697_bb0120","series-title":"International Conference on Design Science Research in Information Systems and Technology","first-page":"99","article-title":"Design science research problems\u2026 where do they come from?","author":"Purao","year":"2021"},{"key":"10.1016\/j.dss.2026.114697_bb0125","series-title":"Donald Schon (Sch\u00f6n): Learning, Reflection and Change","first-page":"2004","volume":"11","author":"Schon","year":"1983"},{"key":"10.1016\/j.dss.2026.114697_bb0130","doi-asserted-by":"crossref","first-page":"1290","DOI":"10.1111\/joms.12582","article-title":"The problematizing review: a counterpoint to Elsbach and Van Knippenberg's argument for integrative reviews","volume":"57","author":"Alvesson","year":"2020","journal-title":"J. Manag. Stud."},{"key":"10.1016\/j.dss.2026.114697_bb0135","first-page":"338","article-title":"Grasping the logic of practice: theorizing through practical rationality","volume":"36","author":"Sandberg","year":"2011","journal-title":"Acad. Manag. Rev."},{"issue":"3","key":"10.1016\/j.dss.2026.114697_bb0140","doi-asserted-by":"crossref","first-page":"923","DOI":"10.1007\/s10796-022-10254-9","article-title":"Designing personality-adaptive conversational agents for mental health care","volume":"24","author":"Ahmad","year":"2022","journal-title":"Inf. Syst. Front."},{"key":"10.1016\/j.dss.2026.114697_bb0145","series-title":"International Conference on Design Science Research in Information Systems and Technology","first-page":"223","article-title":"Considering context in design science research: A systematic literature review","author":"Heiden","year":"2020"},{"key":"10.1016\/j.dss.2026.114697_bb0150","series-title":"International Conference on Design Science Research in Information Systems and Technology","first-page":"131","article-title":"Journaling the design science research process. Transparency about the making of design knowledge","author":"Brocke","year":"2021"},{"key":"10.1016\/j.dss.2026.114697_bb0155","doi-asserted-by":"crossref","DOI":"10.1016\/j.neuroimage.2019.116411","article-title":"The impact of early language exposure on the neural system supporting language in deaf and hearing adults","volume":"209","author":"Twomey","year":"2020","journal-title":"NeuroImage"},{"key":"10.1016\/j.dss.2026.114697_bb0160","series-title":"International Conference on Design Science Research in Information Systems and Technology","first-page":"208","article-title":"Fathers with postpartum depression: a problem space exploration","author":"Mulgund","year":"2022"},{"key":"10.1016\/j.dss.2026.114697_bb0165","first-page":"1153","article-title":"Designing software for web-based psychosocial care: longitudinal design science research in U-CARE","volume":"54","author":"Sj\u00f6str\u00f6m","year":"2024","journal-title":"Commun. Assoc. Inform. Syst."},{"key":"10.1016\/j.dss.2026.114697_bb0170","doi-asserted-by":"crossref","first-page":"36","DOI":"10.1287\/isre.3.1.36","article-title":"Building an information system design theory for vigilant EIS","volume":"3","author":"Walls","year":"1992","journal-title":"Inf. Syst. Res."},{"key":"10.1016\/j.dss.2026.114697_bb0175","doi-asserted-by":"crossref","DOI":"10.1177\/20552076251336276","article-title":"Success by design: a holistic analysis of design principles for depression apps","volume":"11","author":"Werth","year":"2025","journal-title":"Digital Health"},{"key":"10.1016\/j.dss.2026.114697_bb0180","doi-asserted-by":"crossref","first-page":"74","DOI":"10.1057\/ejis.1995.9","article-title":"Interpretive case studies in IS research: nature and method","volume":"4","author":"Walsham","year":"1995","journal-title":"Eur. J. Inf. Syst."},{"key":"10.1016\/j.dss.2026.114697_bb0185","series-title":"Proceedings of the 4th Nordic Conference on Human-Computer Interaction: Changing Roles","first-page":"1","article-title":"When second wave HCI meets third wave challenges","author":"B\u00f8dker","year":"2006"},{"key":"10.1016\/j.dss.2026.114697_bb0190","series-title":"Proceedings of the 5th Conference on Designing Interactive Systems: Processes, Practices, Methods, and Techniques","first-page":"255","article-title":"Designing for ephemerality and prototypicality","author":"B\u00f8dker","year":"2004"},{"key":"10.1016\/j.dss.2026.114697_bb0195","doi-asserted-by":"crossref","first-page":"611","DOI":"10.2307\/25148742","article-title":"The nature of theory in information systems","author":"Gregor","year":"2006","journal-title":"MIS Q."},{"key":"10.1016\/j.dss.2026.114697_bb0200","doi-asserted-by":"crossref","first-page":"131","DOI":"10.1186\/1471-244X-11-131","article-title":"Meta-review of the effectiveness of computerised CBT in treating depression","volume":"11","author":"Foroushani","year":"2011","journal-title":"BMC Psychiatry"},{"key":"10.1016\/j.dss.2026.114697_bb0205","first-page":"695-A5","article-title":"The sociotechnical axis of cohesion for the IS discipline","volume":"43","author":"Sarker","year":"2026","journal-title":"MIS Q."},{"key":"10.1016\/j.dss.2026.114697_bb0210","series-title":"Design Science Methodology for Information Systems and Software Engineering","author":"Wieringa","year":"2014"},{"issue":"3","key":"10.1016\/j.dss.2026.114697_bb0215","doi-asserted-by":"crossref","DOI":"10.1111\/jmft.70045","article-title":"Essential design principles for a family digital mental health intervention: a Delphi study","volume":"51","author":"Welsh","year":"2025","journal-title":"J. Marital. Fam. Ther."},{"key":"10.1016\/j.dss.2026.114697_bb0220","doi-asserted-by":"crossref","first-page":"75","DOI":"10.1080\/07421222.1993.11518001","article-title":"Survey research methodology in management information systems: an assessment","volume":"10","author":"Pinsonneault","year":"1993","journal-title":"J. Manag. Inf. Syst."},{"key":"10.1016\/j.dss.2026.114697_bb0225","series-title":"Evaluating the Organizational Impact of Healthcare Information Systems","first-page":"30","article-title":"Qualitative research methods for evaluating computer information systems","author":"Kaplan","year":"2005"},{"key":"10.1016\/j.dss.2026.114697_bb0230","doi-asserted-by":"crossref","first-page":"67","DOI":"10.2307\/249410","article-title":"A set of principles for conducting and evaluating interpretive field studies in information systems","author":"Klein","year":"1999","journal-title":"MIS Q."},{"issue":"1","key":"10.1016\/j.dss.2026.114697_bb0235","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1016\/0142-694X(91)90003-F","article-title":"Design fixation","volume":"12","author":"Jansson","year":"1991","journal-title":"Des. Stud."},{"key":"10.1016\/j.dss.2026.114697_bb0240","series-title":"Naturalistic Inquiry","volume":"Vol. 75","author":"Lincoln","year":"1985"},{"key":"10.1016\/j.dss.2026.114697_bb0245","series-title":"International Handbook of Participatory Design","first-page":"182","article-title":"Participatory design for, with, and by communities","author":"DiSalvo","year":"2012"},{"key":"10.1016\/j.dss.2026.114697_bb0250","series-title":"Routledge International Handbook of Participatory Design","first-page":"117","article-title":"Methods: Organising principles and general guidelines for participatory design projects","author":"Bratteteig","year":"2012"},{"key":"10.1016\/j.dss.2026.114697_bb0255","series-title":"Routledge International Handbook of Participatory Design","volume":"Vol. 711","author":"Simonsen","year":"2013"},{"key":"10.1016\/j.dss.2026.114697_bb0260","doi-asserted-by":"crossref","first-page":"711","DOI":"10.1177\/0095399713481601","article-title":"Wicked problems: implications for public policy and management","volume":"47","author":"Head","year":"2015","journal-title":"Adm. Soc."},{"key":"10.1016\/j.dss.2026.114697_bb0265","doi-asserted-by":"crossref","first-page":"2658","DOI":"10.1177\/02654075221087190","article-title":"Exploring the nature and variation of the stigma associated with loneliness","volume":"39","author":"Barreto","year":"2022","journal-title":"J. Soc. Pers. Relat."},{"issue":"10","key":"10.1016\/j.dss.2026.114697_bb0270","doi-asserted-by":"crossref","first-page":"1491","DOI":"10.1177\/1049732320916460","article-title":"The wicked problem of stigma for youth living with anxiety","volume":"30","author":"Woodgate","year":"2020","journal-title":"Qual. Health Res."},{"key":"10.1016\/j.dss.2026.114697_bb0275","series-title":"Stress, Appraisal, and Coping","volume":"Vol. 445","author":"Lazarus","year":"1984"},{"key":"10.1016\/j.dss.2026.114697_bb0280","series-title":"Consensus Design: Socially Inclusive Process","author":"Day","year":"2003"},{"key":"10.1016\/j.dss.2026.114697_bb0285","series-title":"The Illness Narratives: Suffering, Healing, and the Human Condition","author":"Kleinman","year":"2020"},{"key":"10.1016\/j.dss.2026.114697_bb0290","doi-asserted-by":"crossref","first-page":"58","DOI":"10.1111\/spc3.12087","article-title":"Social relationships and health: the toxic effects of perceived social isolation","volume":"8","author":"Cacioppo","year":"2014","journal-title":"Soc. Personal. Psychol. Compass"},{"key":"10.1016\/j.dss.2026.114697_bb0295","first-page":"163","article-title":"The methodology of participatory design","volume":"52","author":"Spinuzzi","year":"2005","journal-title":"Tech. Commun."},{"key":"10.1016\/j.dss.2026.114697_bb0300","doi-asserted-by":"crossref","first-page":"363","DOI":"10.1146\/annurev.soc.27.1.363","article-title":"Conceptualizing stigma","volume":"27","author":"Link","year":"2001","journal-title":"Annu. Rev. Sociol."},{"key":"10.1016\/j.dss.2026.114697_bb0305","series-title":"Psychosocial Determinants of Health in Social Epidemiology","first-page":"1091","volume":"Vol. 31","author":"Martikainen","year":"2002"},{"issue":"1","key":"10.1016\/j.dss.2026.114697_bb0310","doi-asserted-by":"crossref","DOI":"10.1371\/journal.pone.0296221","article-title":"Stigma and its impact on disclosure and mental health secrecy in young people with clinical depression symptoms: a qualitative analysis","volume":"19","author":"Prizeman","year":"2024","journal-title":"PLoS ONE"},{"issue":"3","key":"10.1016\/j.dss.2026.114697_bb0315","doi-asserted-by":"crossref","first-page":"581","DOI":"10.1037\/emo0001599","article-title":"Two facets of emotional awareness and psychological distress: a meta-analysis","volume":"26","author":"Kim","year":"2026","journal-title":"Emotion"},{"key":"10.1016\/j.dss.2026.114697_bb0320","first-page":"3","article-title":"The Scandinavian tradition. An outsider's perspective","volume":"35","author":"Burton-Jones","year":"2023","journal-title":"Scand. J. Inf. Syst."},{"key":"10.1016\/j.dss.2026.114697_bb0325","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1017\/S0031819100066110","article-title":"The Logic of Tacit Inference","volume":"41","author":"Polanyi","year":"1966","journal-title":"Philosophy"},{"key":"10.1016\/j.dss.2026.114697_bb0330","series-title":"The Routledge Companion to Qualitative Research in Organization Studies","first-page":"79","article-title":"Rigor in theory building from multiple cases","author":"Eisenhardt","year":"2017"},{"key":"10.1016\/j.dss.2026.114697_bb0335","doi-asserted-by":"crossref","first-page":"558","DOI":"10.1287\/orsc.14.5.558.16769","article-title":"Making a difference: organization as design","volume":"14","author":"Romme","year":"2003","journal-title":"Organ. Sci."},{"key":"10.1016\/j.dss.2026.114697_bb0340","first-page":"1204","article-title":"Principles to facilitate social inclusion for design-oriented research","volume":"24","author":"Wass","year":"2023","journal-title":"J. Assoc. Inf. Syst."},{"key":"10.1016\/j.dss.2026.114697_bb0345","series-title":"Interpretation and Method: Empirical Research Methods and the Interpretive Turn","author":"Yanow","year":"2015"},{"key":"10.1016\/j.dss.2026.114697_bb0350","doi-asserted-by":"crossref","first-page":"100","DOI":"10.1080\/15398285.2015.1035595","article-title":"Anxiety and depression association of America","volume":"19","author":"Skarl","year":"2015","journal-title":"J. Consum. Health Internet"},{"key":"10.1016\/j.dss.2026.114697_bb0355","series-title":"Reflexive Methodology New Vistas for Qualitative (2 uppl.)","author":"Alvesson","year":"2009"},{"key":"10.1016\/j.dss.2026.114697_bb0360","doi-asserted-by":"crossref","first-page":"385","DOI":"10.2307\/2393789","article-title":"What theory is not, theorizing is","volume":"40","author":"Weick","year":"1995","journal-title":"Adm. Sci. Q."},{"key":"10.1016\/j.dss.2026.114697_bb0365","doi-asserted-by":"crossref","first-page":"691","DOI":"10.2307\/259349","article-title":"Strategies for theorizing from process data","volume":"24","author":"Langley","year":"1999","journal-title":"Acad. Manag. Rev."},{"key":"10.1016\/j.dss.2026.114697_bb0370","unstructured":"H. A. Simon, \"Problem forming, problem finding and problem solving in design,\" Des. Syst., pp. 245\u2013257, 1995, Des. Syst."},{"key":"10.1016\/j.dss.2026.114697_bb0375","series-title":"Proceedings of the COLING\/ACL 2006 Interactive Presentation Sessions","first-page":"69","article-title":"NLTK: the natural language toolkit","author":"Bird","year":"2006"},{"key":"10.1016\/j.dss.2026.114697_bb0380","series-title":"Proceedings of the Eighth ACM International Conference on Web Search and Data Mining","first-page":"399","article-title":"Exploring the space of topic coherence measures","author":"R\u00f6der","year":"2015"},{"key":"10.1016\/j.dss.2026.114697_bb0385","doi-asserted-by":"crossref","first-page":"e251","DOI":"10.1016\/j.ijmedinf.2011.03.006","article-title":"User profiles and personas in the design and development of consumer health technologies","volume":"82","author":"LeRouge","year":"2013","journal-title":"Int. J. Med. Inform."},{"key":"10.1016\/j.dss.2026.114697_bb0390","series-title":"Dancing with Loneliness in Later Life: A Pilot Study Mapping Seasonal Variations","author":"Victor","year":"2015"},{"key":"10.1016\/j.dss.2026.114697_bb0395","doi-asserted-by":"crossref","unstructured":"D. W. Russell, \"UCLA Loneliness Scale (Version 3): Reliability, validity, and factor structure,\" J. Pers. Assess., vol. 66, pp. 20\u201340.","DOI":"10.1207\/s15327752jpa6601_2"},{"key":"10.1016\/j.dss.2026.114697_bb0400","doi-asserted-by":"crossref","first-page":"75","DOI":"10.2307\/25148625","article-title":"Design science in information systems research","author":"Hevner","year":"2004","journal-title":"MIS Q."},{"key":"10.1016\/j.dss.2026.114697_bb0405","series-title":"User Experience Methods and Tools in Human-Computer Interaction","first-page":"246","article-title":"Participatory Design","author":"Hertzum","year":"2024"},{"key":"10.1016\/j.dss.2026.114697_bb0410","doi-asserted-by":"crossref","first-page":"37","DOI":"10.2307\/23043488","article-title":"Action design research","author":"Sein","year":"2011","journal-title":"MIS Q."},{"key":"10.1016\/j.dss.2026.114697_bb0415","series-title":"Pragmatism and Methodology: Doing Research that Matters with Mixed Methods","author":"Gillespie","year":"2024"},{"key":"10.1016\/j.dss.2026.114697_bb0420","series-title":"How to Run the Perfect Race: Better Racing through Better Pacing","author":"Fitzgerald","year":"2024"},{"key":"10.1016\/j.dss.2026.114697_bb0425","doi-asserted-by":"crossref","DOI":"10.1016\/j.ijhcs.2024.103319","article-title":"Designing personalized mental health interventions for anxiety: CBT therapists\u2019 perspective","volume":"190","author":"Balaskas","year":"2024","journal-title":"Int. J. Hum. Comput. Stud."},{"issue":"5","key":"10.1016\/j.dss.2026.114697_bb0430","doi-asserted-by":"crossref","first-page":"271","DOI":"10.1007\/s12599-010-0118-4","article-title":"Explanatory design theory","volume":"2","author":"Baskerville","year":"2010","journal-title":"Bus. Inf. Syst. Eng."},{"issue":"4","key":"10.1016\/j.dss.2026.114697_bb0435","doi-asserted-by":"crossref","first-page":"532","DOI":"10.2307\/258557","article-title":"Building theories from case study research","volume":"14","author":"Eisenhardt","year":"1989","journal-title":"Acad. Manag. Rev."}],"container-title":["Decision Support Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S0167923626000862?httpAccept=text\/xml","content-type":"text\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S0167923626000862?httpAccept=text\/plain","content-type":"text\/plain","content-version":"vor","intended-application":"text-mining"}],"deposited":{"date-parts":[[2026,6,11]],"date-time":"2026-06-11T20:46:38Z","timestamp":1781210798000},"score":1,"resource":{"primary":{"URL":"https:\/\/linkinghub.elsevier.com\/retrieve\/pii\/S0167923626000862"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2026,8]]},"references-count":87,"alternative-id":["S0167923626000862"],"URL":"https:\/\/doi.org\/10.1016\/j.dss.2026.114697","relation":{},"ISSN":["0167-9236"],"issn-type":[{"value":"0167-9236","type":"print"}],"subject":[],"published":{"date-parts":[[2026,8]]},"assertion":[{"value":"Elsevier","name":"publisher","label":"This article is maintained by"},{"value":"Problem space exploration for wicked psychosocial problems: Insights from two cases","name":"articletitle","label":"Article Title"},{"value":"Decision Support Systems","name":"journaltitle","label":"Journal Title"},{"value":"https:\/\/doi.org\/10.1016\/j.dss.2026.114697","name":"articlelink","label":"CrossRef DOI link to publisher maintained version"},{"value":"article","name":"content_type","label":"Content Type"},{"value":"\u00a9 2026 Elsevier B.V. All rights are reserved, including those for text and data mining, AI training, and similar technologies.","name":"copyright","label":"Copyright"}],"article-number":"114697"}}