{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,10]],"date-time":"2026-03-10T21:43:21Z","timestamp":1773179001077,"version":"3.50.1"},"reference-count":46,"publisher":"Elsevier BV","license":[{"start":{"date-parts":[[2022,2,1]],"date-time":"2022-02-01T00:00:00Z","timestamp":1643673600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/tdm\/userlicense\/1.0\/"},{"start":{"date-parts":[[2022,2,1]],"date-time":"2022-02-01T00:00:00Z","timestamp":1643673600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/legal\/tdmrep-license"},{"start":{"date-parts":[[2022,2,1]],"date-time":"2022-02-01T00:00:00Z","timestamp":1643673600000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-017"},{"start":{"date-parts":[[2022,2,1]],"date-time":"2022-02-01T00:00:00Z","timestamp":1643673600000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-037"},{"start":{"date-parts":[[2022,2,1]],"date-time":"2022-02-01T00:00:00Z","timestamp":1643673600000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-012"},{"start":{"date-parts":[[2022,2,1]],"date-time":"2022-02-01T00:00:00Z","timestamp":1643673600000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-029"},{"start":{"date-parts":[[2022,2,1]],"date-time":"2022-02-01T00:00:00Z","timestamp":1643673600000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-004"}],"funder":[{"DOI":"10.13039\/501100013804","name":"Fundamental Research Funds for the Central Universities","doi-asserted-by":"publisher","id":[{"id":"10.13039\/501100013804","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/501100001809","name":"National Natural Science Foundation of China","doi-asserted-by":"publisher","id":[{"id":"10.13039\/501100001809","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/501100012226","name":"Fundamental Research Funds for the Central Universities","doi-asserted-by":"publisher","id":[{"id":"10.13039\/501100012226","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/501100013139","name":"Humanities and Social Science Fund of Ministry of Education of China","doi-asserted-by":"publisher","id":[{"id":"10.13039\/501100013139","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["clinicalkey.com","clinicalkey.com.au","clinicalkey.es","clinicalkey.fr","clinicalkey.jp","elsevier.com","sciencedirect.com"],"crossmark-restriction":true},"short-container-title":["International Journal of Medical Informatics"],"published-print":{"date-parts":[[2022,2]]},"DOI":"10.1016\/j.ijmedinf.2021.104674","type":"journal-article","created":{"date-parts":[[2021,12,25]],"date-time":"2021-12-25T09:28:24Z","timestamp":1640424504000},"page":"104674","update-policy":"https:\/\/doi.org\/10.1016\/elsevier_cm_policy","source":"Crossref","is-referenced-by-count":29,"special_numbering":"C","title":["Patients need emotional support: Managing physician disclosure information to attract more patients"],"prefix":"10.1016","volume":"158","author":[{"given":"Peng","family":"Ouyang","sequence":"first","affiliation":[]},{"given":"Jian-Jun","family":"Wang","sequence":"additional","affiliation":[]},{"given":"Ai-Chih","family":"Jasmine Chang","sequence":"additional","affiliation":[]}],"member":"78","reference":[{"key":"10.1016\/j.ijmedinf.2021.104674_b0005","first-page":"531","article-title":"How trust is formed in online health communities: a process perspective","volume":"34","author":"Hanmei","year":"2014","journal-title":"Commun. Assoc. Inform. Syst."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0010","doi-asserted-by":"crossref","first-page":"487","DOI":"10.1080\/07421222.2017.1334480","article-title":"How doctors gain social and economic returns in online health-care communities: a professional capital perspective","volume":"34","author":"Guo","year":"2017","journal-title":"J. Manage. Inform. Syst."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0015","doi-asserted-by":"crossref","first-page":"890","DOI":"10.1002\/asi.24013","article-title":"The role of online communities in reducing urban\u2013rural health disparities in China","volume":"69","author":"Cao","year":"2018","journal-title":"J. Assoc. Informat. Sci. Technol."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0020","doi-asserted-by":"crossref","DOI":"10.2196\/12693","article-title":"Health-related internet use in hard-to-reach populations: empirical findings from a survey in a remote and mountainous Province in China","volume":"21","author":"Li","year":"2019","journal-title":"J. Med. Internet Res."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0025","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1186\/s12911-021-01561-3","article-title":"Diabetes self-management in online health communities: an information exchange perspective","volume":"21","author":"Min","year":"2021","journal-title":"BMC Med. Inform. Decis. Mak."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0030","doi-asserted-by":"crossref","first-page":"1203","DOI":"10.1109\/JPROC.2012.2236291","article-title":"Behavioral signal processing: deriving human behavioral informatics from speech and language","volume":"101","author":"Narayanan","year":"2013","journal-title":"Proc. IEEE"},{"key":"10.1016\/j.ijmedinf.2021.104674_b0035","doi-asserted-by":"crossref","first-page":"285","DOI":"10.1146\/annurev-psych-113011-143754","article-title":"The antecedents and consequences of human behavioral mimicry","volume":"64","author":"Chartrand","year":"2013","journal-title":"Annu. Rev. Psychol."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0040","doi-asserted-by":"crossref","first-page":"334","DOI":"10.1111\/1467-9280.14481","article-title":"Using nonconscious behavioral mimicry to create affiliation and rapport","volume":"14","author":"Lakin","year":"2003","journal-title":"Psychol. Sci."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0045","doi-asserted-by":"crossref","first-page":"113235","DOI":"10.1016\/j.dss.2019.113235","article-title":"Creating the best first impression: Designing online product photos to increase sales","volume":"131","author":"Xia","year":"2020","journal-title":"Decis. Support Syst."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0050","doi-asserted-by":"crossref","first-page":"683","DOI":"10.1287\/mksc.2017.1037","article-title":"Prominent attributes under limited attention","volume":"36","author":"Zhu","year":"2017","journal-title":"Market. Sci."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0055","doi-asserted-by":"crossref","first-page":"75","DOI":"10.2753\/JOA0091-3367360406","article-title":"Effects of product placement in on-line games on brand memory: a perspective of the limited-capacity model of attention","volume":"36","author":"Lee","year":"2007","journal-title":"J. Advert."},{"issue":"4","key":"10.1016\/j.ijmedinf.2021.104674_b0060","doi-asserted-by":"crossref","first-page":"877","DOI":"10.1007\/s12525-020-00453-0","article-title":"How does service price influence patients\u2019 decisions? An examination of the free-market pricing mechanism in online health communities","volume":"31","author":"Wu","year":"2021","journal-title":"Electron. Market."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0065","doi-asserted-by":"crossref","unstructured":"S. Chen, X. Guo, T. Wu, X. Ju, Exploring the influence of doctor\u2013patient social ties and knowledge ties on patient selection, Internet Research, ahead-of-print (2021).","DOI":"10.1108\/INTR-07-2020-0403"},{"key":"10.1016\/j.ijmedinf.2021.104674_b0070","doi-asserted-by":"crossref","first-page":"1065","DOI":"10.1108\/ITP-03-2018-0127","article-title":"Disease risk and its moderating effect on the e-consultation market offline and online signals","volume":"32","author":"Li","year":"2019","journal-title":"Informat. Technol. People"},{"key":"10.1016\/j.ijmedinf.2021.104674_b0075","series-title":"Attention and effort, Englewood Cliffs","author":"Kahneman","year":"1973"},{"issue":"1","key":"10.1016\/j.ijmedinf.2021.104674_b0080","doi-asserted-by":"crossref","first-page":"18","DOI":"10.1086\/208893","article-title":"Memory and attentional factors in consumer choice: concepts and research methods","volume":"9","author":"Lynch, Jr.","year":"1982","journal-title":"J. Consum. Res."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0085","doi-asserted-by":"crossref","first-page":"909","DOI":"10.1080\/0267257X.2017.1305706","article-title":"Is consumer psychology research ready for today\u2019s attention economy?","volume":"33","author":"Romaniuk","year":"2017","journal-title":"J. Market. Manage."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0090","doi-asserted-by":"crossref","first-page":"416","DOI":"10.1016\/j.chb.2016.12.068","article-title":"Information overload, psychological ill-being, and behavioral intention to continue online healthcare information search","volume":"70","author":"Swar","year":"2017","journal-title":"Comput. Hum. Behav."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0095","doi-asserted-by":"crossref","unstructured":"L. Yan, Y. Tan, Feeling Blue? Go Online: An Empirical Study of Social Support Among Patients, Information Systems Research, 25 (2014) 690-709.","DOI":"10.1287\/isre.2014.0538"},{"key":"10.1016\/j.ijmedinf.2021.104674_b0100","doi-asserted-by":"crossref","first-page":"797","DOI":"10.1016\/j.chb.2017.06.028","article-title":"Knowledge sharing motivations in online health communities","volume":"75","author":"Zhang","year":"2017","journal-title":"Comput. Hum. Behav."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0105","doi-asserted-by":"crossref","first-page":"98","DOI":"10.1016\/j.ijmedinf.2017.05.014","article-title":"Understanding consumer health information-seeking behavior from the perspective of the risk perception attitude framework and social support in mobile social media websites","volume":"105","author":"Deng","year":"2017","journal-title":"Int. J. Med. Inf."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0110","doi-asserted-by":"crossref","first-page":"105","DOI":"10.1016\/j.dss.2018.10.002","article-title":"A computational framework for understanding antecedents of guests' perceived trust towards hosts on Airbnb","volume":"115","author":"Zhang","year":"2018","journal-title":"Decis. Support Syst."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0115","doi-asserted-by":"crossref","first-page":"1018","DOI":"10.2307\/3069445","article-title":"Service with a smile: emotional contagion in the service encounter","volume":"44","author":"Pugh","year":"2001","journal-title":"Acad. Manage. J."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0120","doi-asserted-by":"crossref","first-page":"422","DOI":"10.1016\/j.chb.2016.11.071","article-title":"The role of emotions and social cognitive variables in online health information seeking processes and effects","volume":"68","author":"Myrick","year":"2017","journal-title":"Comput. Hum. Behav."},{"issue":"1","key":"10.1016\/j.ijmedinf.2021.104674_b0125","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1023\/B:MOEM.0000027275.95071.82","article-title":"Emotion specificity and consumer behavior: anger, sadness, and preference for activity","volume":"28","author":"Rucker","year":"2004","journal-title":"Motivat. Emot."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0130","first-page":"699","article-title":"The role of news media use and demographic characteristics in the possibility of information overload prediction","volume":"8","author":"Ji","year":"2014","journal-title":"Int. J. Commun."},{"issue":"1","key":"10.1016\/j.ijmedinf.2021.104674_b0135","doi-asserted-by":"crossref","first-page":"241","DOI":"10.1111\/cogs.12252","article-title":"Knowing who knows: laypersons' capabilities to judge experts' pertinence for science topics","volume":"40","author":"Bromme","year":"2016","journal-title":"Cognitive Sci."},{"issue":"7","key":"10.1016\/j.ijmedinf.2021.104674_b0140","doi-asserted-by":"crossref","first-page":"828","DOI":"10.1080\/10410236.2016.1172296","article-title":"Believing in expertise: How authors\u2019 credentials and language use influence the credibility of online health information","volume":"32","author":"Thon","year":"2017","journal-title":"Health Commun."},{"issue":"4","key":"10.1016\/j.ijmedinf.2021.104674_b0145","doi-asserted-by":"crossref","first-page":"551","DOI":"10.1080\/10864415.2016.1171977","article-title":"The impact of individual and organizational reputation on physicians\u2019 appointments online","volume":"20","author":"Liu","year":"2016","journal-title":"Int. J. Electron. Commerce"},{"key":"10.1016\/j.ijmedinf.2021.104674_b0150","unstructured":"R Core Team, R: A language and environment for statistical computing. R Foundation for Statistical Computing, Vienna, Austria. URL: https:\/\/www.R-project.org\/. (2020)."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0155","unstructured":"W. Qin, Y. Wu, JiebaR: Chinese text segmentation. R package version 0.11. Url: https:\/\/CRAN.R-project.org\/package=jiebaR, (2019)."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0160","first-page":"180","article-title":"Constrcting the affective lexicon ontology","volume":"27","author":"Xu","year":"2008","journal-title":"J. China Soc. Scientific Tech. Inform."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0165","doi-asserted-by":"crossref","first-page":"19","DOI":"10.1080\/00909882.2010.536844","article-title":"Peer to peer lending: the relationship between language features, trustworthiness, and persuasion success","volume":"39","author":"Larrimore","year":"2011","journal-title":"J. Appl. Commun. Res."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0170","doi-asserted-by":"crossref","first-page":"363","DOI":"10.1111\/j.2006.0030-1299.14714.x","article-title":"Entropy and diversity","volume":"113","author":"Jost","year":"2006","journal-title":"Oikos"},{"key":"10.1016\/j.ijmedinf.2021.104674_b0175","doi-asserted-by":"crossref","first-page":"323","DOI":"10.1016\/j.ins.2012.07.049","article-title":"Local Shannon entropy measure with statistical tests for image randomness","volume":"222","author":"Wu","year":"2013","journal-title":"Inf. Sci."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0180","doi-asserted-by":"crossref","DOI":"10.1016\/j.ipm.2020.102258","article-title":"Semantic matching efficiency of supply and demand texts on online technology trading platforms: taking the electronic information of three platforms as an example","volume":"57","author":"He","year":"2020","journal-title":"Inf. Process. Manage."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0185","series-title":"2020 IEEE Region 10 Symposium (TENSYMP)","first-page":"283","article-title":"Automatic Text Summarization Using Gensim Word2Vec and K-Means Clustering Algorithm","author":"Haider","year":"2020"},{"issue":"4","key":"10.1016\/j.ijmedinf.2021.104674_b0190","doi-asserted-by":"crossref","first-page":"227","DOI":"10.1080\/15332861.2011.622691","article-title":"Antecedents of online shopping behavior in India: an examination","volume":"10","author":"Khare","year":"2011","journal-title":"Journal of Internet Commerce"},{"key":"10.1016\/j.ijmedinf.2021.104674_b0195","doi-asserted-by":"crossref","first-page":"192","DOI":"10.1016\/j.im.2011.05.003","article-title":"Repurchase intention in B2C e-commerce\u2014a relationship quality perspective","volume":"48","author":"Zhang","year":"2011","journal-title":"Inform. Manage."},{"issue":"1","key":"10.1016\/j.ijmedinf.2021.104674_b0200","doi-asserted-by":"crossref","first-page":"237","DOI":"10.2753\/MIS0742-1222290107","article-title":"Differential effects of provider recommendations and consumer reviews in E-commerce transactions: an experimental study","volume":"29","author":"Benlian","year":"2012","journal-title":"J. Manage. Inform. Syst."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0205","doi-asserted-by":"crossref","first-page":"567","DOI":"10.1108\/IMDS-05-2019-0280","article-title":"Impact of product description and involvement on purchase intention in cross-border e-commerce","volume":"120","author":"Mou","year":"2019","journal-title":"Indust. Manage. Data Syst."},{"issue":"11","key":"10.1016\/j.ijmedinf.2021.104674_b0210","doi-asserted-by":"crossref","first-page":"2962","DOI":"10.1108\/IJCHM-08-2016-0480","article-title":"In sharing economy we trust: the effects of host attributes on short-term rental purchases","volume":"29","author":"Wu","year":"2017","journal-title":"Int. J. Contemp. Hospit. Manage."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0215","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1016\/j.dss.2020.113288","article-title":"A text analytics framework for understanding the relationships among host self-description, trust perception and purchase behavior on Airbnb","volume":"133","author":"Zhang","year":"2020","journal-title":"Decis. Support Syst."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0220","doi-asserted-by":"crossref","first-page":"403","DOI":"10.1016\/j.chb.2017.03.060","article-title":"Online selection of a physician by patients: empirical study from elaboration likelihood perspective","volume":"73","author":"Cao","year":"2017","journal-title":"Comput. Hum. Behav."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0225","doi-asserted-by":"crossref","first-page":"113233","DOI":"10.1016\/j.dss.2019.113233","article-title":"A linguistic signaling model of social support exchange in online health communities","volume":"130","author":"Chen","year":"2020","journal-title":"Decis. Support Syst."},{"key":"10.1016\/j.ijmedinf.2021.104674_b0230","first-page":"263","article-title":"Analysis of a new visual marketing craze: The effect of LINE sticker features and user characteristics on download willingness and product purchase intention, Asia Pacific","volume":"24","author":"Liu","year":"2019","journal-title":"Management Review"}],"container-title":["International Journal of Medical Informatics"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S1386505621003002?httpAccept=text\/xml","content-type":"text\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S1386505621003002?httpAccept=text\/plain","content-type":"text\/plain","content-version":"vor","intended-application":"text-mining"}],"deposited":{"date-parts":[[2025,10,25]],"date-time":"2025-10-25T02:59:54Z","timestamp":1761361194000},"score":1,"resource":{"primary":{"URL":"https:\/\/linkinghub.elsevier.com\/retrieve\/pii\/S1386505621003002"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,2]]},"references-count":46,"alternative-id":["S1386505621003002"],"URL":"https:\/\/doi.org\/10.1016\/j.ijmedinf.2021.104674","relation":{},"ISSN":["1386-5056"],"issn-type":[{"value":"1386-5056","type":"print"}],"subject":[],"published":{"date-parts":[[2022,2]]},"assertion":[{"value":"Elsevier","name":"publisher","label":"This article is maintained by"},{"value":"Patients need emotional support: Managing physician disclosure information to attract more patients","name":"articletitle","label":"Article Title"},{"value":"International Journal of Medical Informatics","name":"journaltitle","label":"Journal Title"},{"value":"https:\/\/doi.org\/10.1016\/j.ijmedinf.2021.104674","name":"articlelink","label":"CrossRef DOI link to publisher maintained version"},{"value":"article","name":"content_type","label":"Content Type"},{"value":"\u00a9 2022 Elsevier B.V. All rights reserved.","name":"copyright","label":"Copyright"}],"article-number":"104674"}}