{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,7]],"date-time":"2026-02-07T02:08:19Z","timestamp":1770430099224,"version":"3.49.0"},"reference-count":35,"publisher":"Elsevier BV","issue":"3","license":[{"start":{"date-parts":[[2002,12,1]],"date-time":"2002-12-01T00:00:00Z","timestamp":1038700800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/tdm\/userlicense\/1.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Computers in Industry"],"published-print":{"date-parts":[[2002,12]]},"DOI":"10.1016\/s0166-3615(02)00113-6","type":"journal-article","created":{"date-parts":[[2002,12,2]],"date-time":"2002-12-02T16:31:35Z","timestamp":1038846695000},"page":"235-251","source":"Crossref","is-referenced-by-count":22,"title":["A modelling technique for re-engineering business processes controlled by ISO 9001"],"prefix":"10.1016","volume":"49","author":[{"given":"J.","family":"Gingele","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"S.J.","family":"Childe","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"M.E.","family":"Miles","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"78","reference":[{"key":"10.1016\/S0166-3615(02)00113-6_BIB1","unstructured":"International Organization for Standardization, ISO 9001:2000 Quality Management Systems\u2014Requirements, International Organization for Standardization, Geneva, 2000."},{"key":"10.1016\/S0166-3615(02)00113-6_BIB2","unstructured":"International Organization for Standardization, The ISO Survey of ISO 9000 and ISO 14000 Certificates, 10th Cycle 2000, International Organization for Standardization, Geneva, 2001."},{"issue":"3","key":"10.1016\/S0166-3615(02)00113-6_BIB3","first-page":"30","article-title":"Quality at the crossroads","volume":"24","author":"Seddon","year":"1998","journal-title":"Quality World"},{"issue":"3","key":"10.1016\/S0166-3615(02)00113-6_BIB4","doi-asserted-by":"crossref","first-page":"204","DOI":"10.1108\/09544789810214800","article-title":"Integration of quality and environmental management systems","volume":"10","author":"Karapetrovic","year":"1998","journal-title":"The TQM Magazine"},{"issue":"8","key":"10.1016\/S0166-3615(02)00113-6_BIB5","first-page":"22","article-title":"A methodological perspective-integration","volume":"24","author":"Jonker","year":"1998","journal-title":"Quality World"},{"key":"10.1016\/S0166-3615(02)00113-6_BIB6","unstructured":"H.J. Harrington, D.D. Marthers, ISO 9000 and Beyond\u2014From Compliance to Performance Improvement, McGraw-Hill, London, 1997."},{"key":"10.1016\/S0166-3615(02)00113-6_BIB7","unstructured":"D. Hoyle, ISO 9000 Quality Systems Handbook, Butterworth\u2013Heinemann Ltd., London, 1998."},{"key":"10.1016\/S0166-3615(02)00113-6_BIB8","doi-asserted-by":"crossref","unstructured":"K. Mertins, R. Jochem, Quality-Oriented Design of Business Processes, Kluwer Academic Publishers, Norwell, MA, 1999.","DOI":"10.1007\/978-1-4615-5071-6_1"},{"issue":"10","key":"10.1016\/S0166-3615(02)00113-6_BIB9","first-page":"714","article-title":"Overcoming the problems to integrated management systems","volume":"22","author":"Tranmer","year":"1996","journal-title":"Quality World"},{"key":"10.1016\/S0166-3615(02)00113-6_BIB10","doi-asserted-by":"crossref","unstructured":"A.-W. Scheer, Business Process Engineering: Reference Models for Industrial Enterprises, Springer, Heidelberg, 1994.","DOI":"10.1007\/978-3-642-79142-0"},{"key":"10.1016\/S0166-3615(02)00113-6_BIB11","doi-asserted-by":"crossref","unstructured":"A.-W. Scheer, Business Process Engineering: Reference Models for Industrial Enterprises, Study Edition, Springer, Heidelberg, 1998.","DOI":"10.1007\/978-3-662-03615-0"},{"issue":"2","key":"10.1016\/S0166-3615(02)00113-6_BIB12","doi-asserted-by":"crossref","first-page":"146","DOI":"10.1080\/09537280150501257","article-title":"Enterprise modelling techniques to improve efficiency of enterprises","volume":"12","author":"Doumeingts","year":"2001","journal-title":"Production Planning and Control"},{"issue":"2","key":"10.1016\/S0166-3615(02)00113-6_BIB13","doi-asserted-by":"crossref","first-page":"137","DOI":"10.1080\/09537280150501248","article-title":"Integrated enterprise modelling: a method for the management of change","volume":"12","author":"Mertins","year":"2001","journal-title":"Production Planning and Control"},{"key":"10.1016\/S0166-3615(02)00113-6_BIB14","unstructured":"AMICE, ESPRIT Consortium AMICE (Eds.), CIMOSA: Open Systems Architecture for CIM, Springer, Heidelberg, 1993."},{"key":"10.1016\/S0166-3615(02)00113-6_BIB15","doi-asserted-by":"crossref","unstructured":"S.J. Childe, A.M. Weaver, R.S. Maull, A.P. Smart, J. Bennett, The application of generic process models in business process re-engineering, in: J. Browne, D. O\u2019Sullivan (Eds.), Proceedings of the Working Conference of the International Federation for Information Processing Working Group 5.7, Re-engineering the Enterprise, Galway, Ireland, 1995, pp. 110\u2013120.","DOI":"10.1007\/978-0-387-34876-6_11"},{"key":"10.1016\/S0166-3615(02)00113-6_BIB16","doi-asserted-by":"crossref","unstructured":"R.S. Maull, S.J. Childe, J. Bennett, A.M. Weaver, Different types of manufacturing processes and IDEF0 models describing standard business processes, Working Paper for Grant No. WP\/GR\/J\/95010-6, EPSRC Grant No. GR\/J\/95010, University of Plymouth, 1995.","DOI":"10.1108\/01443579510102882"},{"key":"10.1016\/S0166-3615(02)00113-6_BIB17","unstructured":"T.H. Davenport, J.E. Short, The New Industrial Engineering: Information Technology and Business Process Redesign, Sloan Management Review, Summer, 1990."},{"key":"10.1016\/S0166-3615(02)00113-6_BIB18","unstructured":"H.J. Johansson, P. McHugh, A.J. Pendlebury, W.A. Wheeler III, Business Process Re-engineering, Wiley, New York, 1993."},{"key":"10.1016\/S0166-3615(02)00113-6_BIB19","unstructured":"M. Hammer, S. Stanton, The Reengineering Revolution, Harper Business, New York, 1995."},{"key":"10.1016\/S0166-3615(02)00113-6_BIB20","unstructured":"H.J. Harrington, Business Process Improvement\u2014The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness, McGraw-Hill, New York, 1991."},{"key":"10.1016\/S0166-3615(02)00113-6_BIB21","doi-asserted-by":"crossref","unstructured":"M. Hammer, J. Champy, Reengineering the Corporation\u2014A Manifesto for Business Revolution, Nicholas Brealey Publishing Ltd., London, 1993.","DOI":"10.1016\/S0007-6813(05)80064-3"},{"issue":"2","key":"10.1016\/S0166-3615(02)00113-6_BIB22","doi-asserted-by":"crossref","first-page":"6","DOI":"10.1108\/EUM0000000002800","article-title":"Service operations management and strategy: framework for matching the service operations task and the service delivery system","volume":"1","author":"Armistead","year":"1990","journal-title":"International Journal of Service Industry Management"},{"key":"10.1016\/S0166-3615(02)00113-6_BIB23","unstructured":"G.A. Rummler, A.P. Brache, Improving Performance\u2014How to Manage the White Space on the Organisation Chart, Jossey-Bass, Oxford, 1990."},{"key":"10.1016\/S0166-3615(02)00113-6_BIB24","unstructured":"N. Slack, S. Chambers, A. Harrison, R. Johnston, C. Harland, Operations Management, Pitman, London, 1995."},{"key":"10.1016\/S0166-3615(02)00113-6_BIB25","unstructured":"P. McHugh, G. Merli, W.A. Wheeler, Beyond Business Process Re-engineering, Wiley, New York, 1995."},{"key":"10.1016\/S0166-3615(02)00113-6_BIB26","doi-asserted-by":"crossref","unstructured":"L. Skyttner, General Systems Theory\u2014An Introduction, Macmillan, London, 1996.","DOI":"10.1007\/978-1-349-13532-5"},{"key":"10.1016\/S0166-3615(02)00113-6_BIB27","unstructured":"J. Gingele, IDEF9000\u2014A Standard for Modelling Operating Business Processes with Links to ISO 9001, University of Plymouth, Plymouth, UK, 2001."},{"key":"10.1016\/S0166-3615(02)00113-6_BIB28","unstructured":"J. Gingele, S.J. Childe, M.E. Miles, Incorporating links to ISO 9001 into manufacturing process models using IDEF9000, International Journal of Production Research, in press."},{"key":"10.1016\/S0166-3615(02)00113-6_BIB29","unstructured":"J. Gingele, Modelling business processes with links to ISO 9001, Ph.D. thesis, University of Plymouth, UK, 2001."},{"issue":"6","key":"10.1016\/S0166-3615(02)00113-6_BIB30","doi-asserted-by":"crossref","first-page":"463","DOI":"10.1080\/095119296131436","article-title":"A composite behavioural modelling approach for manufacturing enterprises","volume":"9","author":"Colquhoun","year":"1996","journal-title":"International Journal of Computer Integrated Manufacturing"},{"issue":"1","key":"10.1016\/S0166-3615(02)00113-6_BIB31","doi-asserted-by":"crossref","first-page":"16","DOI":"10.1109\/TSE.1977.229900","article-title":"Structured analysis (SA): a language for communicating ideas","volume":"3","author":"Ross","year":"1977","journal-title":"IEEE Transactions on Software Engineering"},{"key":"10.1016\/S0166-3615(02)00113-6_BIB32","unstructured":"US Air Force, ICAM Architecture. Part II, in: Function Modelling Manual (IDEF0), vol. IV, AFWAL-TR-81-4023, Wright, Patterson Air Force Base, OH, USA, 1981."},{"key":"10.1016\/S0166-3615(02)00113-6_BIB33","unstructured":"National Institute of Standards and Technology, Integration Definition for Function Modelling (IDEF0), US Department of Commerce, Technology Administration, Federal Information Processing Standards Publication, Report Number FIPS PUB 183, 1993."},{"issue":"11","key":"10.1016\/S0166-3615(02)00113-6_BIB34","doi-asserted-by":"crossref","first-page":"2239","DOI":"10.1080\/00207549108948081","article-title":"A generic IDEF0 model of process planning","volume":"29","author":"Colquhoun","year":"1991","journal-title":"International Journal of Production Research"},{"key":"10.1016\/S0166-3615(02)00113-6_BIB35","unstructured":"P. Jain, J. Liu, S. Wagner, Transformational approach to business process redesign, in: Proceedings of the AAAI BPR Workshop, 13 May 1994."}],"container-title":["Computers in Industry"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S0166361502001136?httpAccept=text\/xml","content-type":"text\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S0166361502001136?httpAccept=text\/plain","content-type":"text\/plain","content-version":"vor","intended-application":"text-mining"}],"deposited":{"date-parts":[[2020,3,11]],"date-time":"2020-03-11T08:03:19Z","timestamp":1583913799000},"score":1,"resource":{"primary":{"URL":"https:\/\/linkinghub.elsevier.com\/retrieve\/pii\/S0166361502001136"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2002,12]]},"references-count":35,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2002,12]]}},"alternative-id":["S0166361502001136"],"URL":"https:\/\/doi.org\/10.1016\/s0166-3615(02)00113-6","relation":{},"ISSN":["0166-3615"],"issn-type":[{"value":"0166-3615","type":"print"}],"subject":[],"published":{"date-parts":[[2002,12]]}}}