{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,24]],"date-time":"2026-06-24T07:20:05Z","timestamp":1782285605506,"version":"3.54.5"},"reference-count":11,"publisher":"Elsevier BV","issue":"3","license":[{"start":{"date-parts":[[2001,4,1]],"date-time":"2001-04-01T00:00:00Z","timestamp":986083200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/tdm\/userlicense\/1.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Operations Research Letters"],"published-print":{"date-parts":[[2001,4]]},"DOI":"10.1016\/s0167-6377(01)00055-4","type":"journal-article","created":{"date-parts":[[2002,7,25]],"date-time":"2002-07-25T22:06:51Z","timestamp":1027634811000},"page":"137-142","source":"Crossref","is-referenced-by-count":6,"title":["On the transient analysis of the MX\/M\/\u221e queue"],"prefix":"10.1016","volume":"28","author":[{"given":"Gordon E.","family":"Willmot","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Steve","family":"Drekic","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"78","reference":[{"key":"10.1016\/S0167-6377(01)00055-4_BIB1","first-page":"82","article-title":"A nonstationary queuing problem for a system with an infinite number of channels for a group arrival of requests","volume":"4","author":"Abol'nikov","year":"1968","journal-title":"Probab. Inform. Transm."},{"key":"10.1016\/S0167-6377(01)00055-4_BIB2","doi-asserted-by":"crossref","first-page":"604","DOI":"10.2307\/3212106","article-title":"Some results for infinite server Poisson queues","volume":"6","author":"Brown","year":"1969","journal-title":"J. Appl. Probab."},{"key":"10.1016\/S0167-6377(01)00055-4_BIB3","series-title":"A First Course in Bulk Queues","author":"Chaudhry","year":"1983"},{"key":"10.1016\/S0167-6377(01)00055-4_BIB4","series-title":"An Introduction to Probability Theory and its Applications","author":"Feller","year":"1968"},{"key":"10.1016\/S0167-6377(01)00055-4_BIB5","series-title":"Mixed Poisson Processes","author":"Grandell","year":"1997"},{"key":"10.1016\/S0167-6377(01)00055-4_BIB6","series-title":"Loss Models: From Data to Decisions","author":"Klugman","year":"1998"},{"key":"10.1016\/S0167-6377(01)00055-4_BIB7","doi-asserted-by":"crossref","first-page":"186","DOI":"10.1287\/opre.16.1.186","article-title":"Some results for the bulk-arrival infinite server Poisson queue","volume":"16","author":"Reynolds","year":"1968","journal-title":"Oper. Res."},{"key":"10.1016\/S0167-6377(01)00055-4_BIB8","doi-asserted-by":"crossref","first-page":"274","DOI":"10.2307\/3212053","article-title":"On infinite server queues with batch arrivals","volume":"3","author":"Shanbag","year":"1966","journal-title":"J. Appl. Probab."},{"key":"10.1016\/S0167-6377(01)00055-4_BIB9","doi-asserted-by":"crossref","first-page":"593","DOI":"10.1002\/nav.3800290407","article-title":"Application of level crossing analysis to discrete state processes in queueing systems","volume":"29","author":"Shanthikumar","year":"1982","journal-title":"Nav. Res. Logist. Q."},{"key":"10.1016\/S0167-6377(01)00055-4_BIB10","series-title":"Stochastic Modelling and Analysis: A Computational Approach","author":"Tijms","year":"1986"},{"key":"10.1016\/S0167-6377(01)00055-4_BIB11","doi-asserted-by":"crossref","first-page":"17","DOI":"10.2143\/AST.18.1.2014957","article-title":"Sundt and Jewell's family of discrete distributions","volume":"18","author":"Willmot","year":"1988","journal-title":"ASTIN Bull."}],"container-title":["Operations Research Letters"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S0167637701000554?httpAccept=text\/xml","content-type":"text\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S0167637701000554?httpAccept=text\/plain","content-type":"text\/plain","content-version":"vor","intended-application":"text-mining"}],"deposited":{"date-parts":[[2019,4,19]],"date-time":"2019-04-19T14:28:43Z","timestamp":1555684123000},"score":1,"resource":{"primary":{"URL":"https:\/\/linkinghub.elsevier.com\/retrieve\/pii\/S0167637701000554"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2001,4]]},"references-count":11,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2001,4]]}},"alternative-id":["S0167637701000554"],"URL":"https:\/\/doi.org\/10.1016\/s0167-6377(01)00055-4","relation":{},"ISSN":["0167-6377"],"issn-type":[{"value":"0167-6377","type":"print"}],"subject":[],"published":{"date-parts":[[2001,4]]}}}