{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,7]],"date-time":"2026-02-07T21:10:41Z","timestamp":1770498641080,"version":"3.49.0"},"reference-count":24,"publisher":"Elsevier BV","issue":"8","license":[{"start":{"date-parts":[[1997,8,1]],"date-time":"1997-08-01T00:00:00Z","timestamp":870393600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/tdm\/userlicense\/1.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Computers &amp; Operations Research"],"published-print":{"date-parts":[[1997,8]]},"DOI":"10.1016\/s0305-0548(96)00093-7","type":"journal-article","created":{"date-parts":[[2003,4,23]],"date-time":"2003-04-23T20:16:34Z","timestamp":1051128994000},"page":"703-716","source":"Crossref","is-referenced-by-count":73,"title":["Optimally scheduling N customer arrival times for a single-server system"],"prefix":"10.1016","volume":"24","author":[{"given":"P.Patrick","family":"Wang","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"78","reference":[{"key":"10.1016\/S0305-0548(96)00093-7_BIB1","doi-asserted-by":"crossref","first-page":"159","DOI":"10.1287\/trsc.23.3.159","article-title":"Approximate expressions for queueing systems with scheduled arrivals and established service order","volume":"23","author":"Sabria","year":"1989","journal-title":"Transportation Science"},{"key":"10.1016\/S0305-0548(96)00093-7_BIB2","doi-asserted-by":"crossref","first-page":"292","DOI":"10.1287\/opre.14.2.292","article-title":"Choose a good appointment system\u2014a study of queues of the type (D, M, 1)","volume":"14","author":"Jansson","year":"1966","journal-title":"Operations Research"},{"key":"10.1016\/S0305-0548(96)00093-7_BIB3","doi-asserted-by":"crossref","first-page":"108","DOI":"10.1111\/j.2517-6161.1960.tb00358.x","article-title":"A queueing problem in which the arrival times of the customers are scheduled","volume":"22","author":"Mercer","year":"1960","journal-title":"Journal of the Royal Statistics Society Series B"},{"key":"10.1016\/S0305-0548(96)00093-7_BIB4","doi-asserted-by":"crossref","first-page":"104","DOI":"10.1111\/j.2517-6161.1973.tb00941.x","article-title":"Queues with scheduled arrivals. A correction, simplification, and extension","volume":"35","author":"Mercer","year":"1973","journal-title":"Journal of the Royal Statistics Society Series B"},{"key":"10.1016\/S0305-0548(96)00093-7_BIB5","article-title":"Scheduling and sequencing jobs within a finite time horizon","author":"Bosch","year":"1996"},{"key":"10.1016\/S0305-0548(96)00093-7_BIB6","first-page":"245","article-title":"On the computation of optimal arrival schedules for customers in a single-server system","volume":"14","author":"Gray","year":"1995","journal-title":"Journal of Chinese Institute of IE"},{"key":"10.1016\/S0305-0548(96)00093-7_BIB7","doi-asserted-by":"crossref","first-page":"345","DOI":"10.1002\/1520-6750(199304)40:3<345::AID-NAV3220400305>3.0.CO;2-N","article-title":"Static and dynamic scheduling of customer arrivals to a single-server system","volume":"40","author":"Wang","year":"1993","journal-title":"Naval Research Logistics"},{"key":"10.1016\/S0305-0548(96)00093-7_BIB8","doi-asserted-by":"crossref","first-page":"661","DOI":"10.1016\/0360-8352(94)90004-3","article-title":"Releasing N jobs to an unreliable machin","volume":"26","author":"Wang","year":"1994","journal-title":"Computers and Industrial Engineering"},{"key":"10.1016\/S0305-0548(96)00093-7_BIB9","doi-asserted-by":"crossref","first-page":"711","DOI":"10.1080\/15326348908807131","article-title":"Matching moments to phase distributions: mixtures of Erlang distributions of common order","volume":"5","author":"Johnson","year":"1989","journal-title":"Stochastic Models"},{"key":"10.1016\/S0305-0548(96)00093-7_BIB10","doi-asserted-by":"crossref","first-page":"259","DOI":"10.1080\/15326349908807147","article-title":"Matching moments to phase distributions: nonlinear programming approaches","volume":"6","author":"Johnson","year":"1990","journal-title":"Stochastic Models"},{"key":"10.1016\/S0305-0548(96)00093-7_BIB11","series-title":"Matrix-Geometric Solutions in Stochastic Models: An Algorithmic Approach","author":"Neuts","year":"1981"},{"key":"10.1016\/S0305-0548(96)00093-7_BIB12","doi-asserted-by":"crossref","first-page":"110","DOI":"10.1080\/07408178508975280","article-title":"On the phase-type approximations of general distributions","volume":"17","author":"Altiok","year":"1985","journal-title":"IIE Transactions"},{"key":"10.1016\/S0305-0548(96)00093-7_BIB13","first-page":"1","article-title":"Markov models: a new class of distributions for the analysis of lifetime data samples","volume":"10.3","author":"Bobbio","year":"1983"},{"key":"10.1016\/S0305-0548(96)00093-7_BIB14","series-title":"Proceedings of 6th Advances in Reliability Technology Symposium","article-title":"Modeling and identification of non-exponential distributions by homogeneous Markov processes","author":"Bobbio","year":"1980"},{"key":"10.1016\/S0305-0548(96)00093-7_BIB15","series-title":"Proceedings of International Symposium Computer Performance Modeling, Measurement, and Evaluation","first-page":"23","article-title":"The phase concept: approximation of measured data and performance analysis, Computer Performance","author":"Bux","year":"1977"},{"key":"10.1016\/S0305-0548(96)00093-7_BIB16","doi-asserted-by":"crossref","first-page":"131","DOI":"10.1080\/15326349208807217","article-title":"MEDA: mixed Erlang distribution as phase-type representations of empirical distribution functions","volume":"8","author":"Schmickler","year":"1992","journal-title":"Stochastic Models"},{"key":"10.1016\/S0305-0548(96)00093-7_BIB17","doi-asserted-by":"crossref","first-page":"583","DOI":"10.1016\/0026-2714(82)90033-6","article-title":"On the canonical representation of homogeneous Markov processes modeling failure-time distributions","volume":"22","author":"Cumani","year":"1982","journal-title":"Microelectronics and Reliability"},{"key":"10.1016\/S0305-0548(96)00093-7_BIB18","series-title":"Matrix Computations","author":"Golub","year":"1983"},{"key":"10.1016\/S0305-0548(96)00093-7_BIB19","doi-asserted-by":"crossref","first-page":"801","DOI":"10.1137\/1020098","article-title":"Nineteen dubious ways to compute the exponential of a matrix","volume":"20","author":"Moler","year":"1978","journal-title":"SIAM Review"},{"key":"10.1016\/S0305-0548(96)00093-7_BIB20","series-title":"Applied Linear Algebra","author":"Noble","year":"1977"},{"key":"10.1016\/S0305-0548(96)00093-7_BIB21","series-title":"Numerical Mathematics and Computing","author":"Cheney","year":"1985"},{"key":"10.1016\/S0305-0548(96)00093-7_BIB22","series-title":"Linear and Nonlinear Programming","author":"Luenberger","year":"1984"},{"key":"10.1016\/S0305-0548(96)00093-7_BIB23","series-title":"Numerical Recipes","author":"Press","year":"1986"},{"key":"10.1016\/S0305-0548(96)00093-7_BIB24","series-title":"Stochastic Modeling and the Theory of Queues","author":"Wolff","year":"1989"}],"container-title":["Computers &amp; Operations Research"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S0305054896000937?httpAccept=text\/xml","content-type":"text\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S0305054896000937?httpAccept=text\/plain","content-type":"text\/plain","content-version":"vor","intended-application":"text-mining"}],"deposited":{"date-parts":[[2024,12,6]],"date-time":"2024-12-06T18:45:13Z","timestamp":1733510713000},"score":1,"resource":{"primary":{"URL":"https:\/\/linkinghub.elsevier.com\/retrieve\/pii\/S0305054896000937"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[1997,8]]},"references-count":24,"journal-issue":{"issue":"8","published-print":{"date-parts":[[1997,8]]}},"alternative-id":["S0305054896000937"],"URL":"https:\/\/doi.org\/10.1016\/s0305-0548(96)00093-7","relation":{},"ISSN":["0305-0548"],"issn-type":[{"value":"0305-0548","type":"print"}],"subject":[],"published":{"date-parts":[[1997,8]]}}}