{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,27]],"date-time":"2026-01-27T21:44:24Z","timestamp":1769550264650,"version":"3.49.0"},"reference-count":74,"publisher":"Elsevier BV","issue":"3","license":[{"start":{"date-parts":[[1998,1,1]],"date-time":"1998-01-01T00:00:00Z","timestamp":883612800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/tdm\/userlicense\/1.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Information & Management"],"published-print":{"date-parts":[[1998,1]]},"DOI":"10.1016\/s0378-7206(97)00043-8","type":"journal-article","created":{"date-parts":[[2002,7,25]],"date-time":"2002-07-25T11:07:29Z","timestamp":1027595249000},"page":"137-153","source":"Crossref","is-referenced-by-count":65,"title":["Impact of task uncertainty, end-user involvement, and competence on the success of end-user computing"],"prefix":"10.1016","volume":"33","author":[{"given":"S.","family":"Blili","sequence":"first","affiliation":[]},{"given":"L.","family":"Raymond","sequence":"additional","affiliation":[]},{"given":"S.","family":"Rivard","sequence":"additional","affiliation":[]}],"member":"78","reference":[{"issue":"4","key":"10.1016\/S0378-7206(97)00043-8_BIB1","doi-asserted-by":"crossref","first-page":"419","DOI":"10.2307\/249586","article-title":"Tailoring database training for end-users","volume":"17","author":"Ahrens","year":"1993","journal-title":"MIS Quarterly"},{"issue":"4","key":"10.1016\/S0378-7206(97)00043-8_BIB2","doi-asserted-by":"crossref","first-page":"844","DOI":"10.2307\/256240","article-title":"The fit between technology and structure as a predictor of performance in nursing subunits","volume":"28","author":"Alexander","year":"1985","journal-title":"Academy of Management Journal"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB3","doi-asserted-by":"crossref","first-page":"49","DOI":"10.1145\/65766.65773","article-title":"Organizational issues of end-user computing","volume":"19","author":"Amoroso","year":"1988","journal-title":"Data Base"},{"issue":"1","key":"10.1016\/S0378-7206(97)00043-8_BIB4","doi-asserted-by":"crossref","first-page":"63","DOI":"10.1080\/07421222.1991.11517911","article-title":"Testing a causal model of end-user application effectiveness","volume":"8","author":"Amoroso","year":"1991","journal-title":"Journal of Management Information Systems"},{"issue":"1","key":"10.1016\/S0378-7206(97)00043-8_BIB5","doi-asserted-by":"crossref","first-page":"53","DOI":"10.2307\/248700","article-title":"Rethinking the concept of user involvement","volume":"13","author":"Barki","year":"1989","journal-title":"MIS Quarterly"},{"issue":"2","key":"10.1016\/S0378-7206(97)00043-8_BIB6","doi-asserted-by":"crossref","first-page":"203","DOI":"10.1080\/07421222.1993.11518006","article-title":"Toward an assessment of software development risk","volume":"10","author":"Barki","year":"1993","journal-title":"Journal of Management Information Systems"},{"issue":"3","key":"10.1016\/S0378-7206(97)00043-8_BIB7","doi-asserted-by":"crossref","first-page":"247","DOI":"10.2307\/248887","article-title":"Investigating the support role of the information center","volume":"14","author":"Bergeron","year":"1990","journal-title":"MIS Quarterly"},{"issue":"1","key":"10.1016\/S0378-7206(97)00043-8_BIB8","doi-asserted-by":"crossref","first-page":"14","DOI":"10.4018\/irmj.1993010102","article-title":"Assessment of end-user computing from an organizational perspective","volume":"6","author":"Bergeron","year":"1992","journal-title":"Information Resources Management Journal"},{"issue":"2","key":"10.1016\/S0378-7206(97)00043-8_BIB9","doi-asserted-by":"crossref","first-page":"15","DOI":"10.4018\/joeuc.1996040101","article-title":"Definition and measurement of end-user computing sophistication","volume":"8","author":"Blili","year":"1996","journal-title":"Journal of End User Computing"},{"issue":"1","key":"10.1016\/S0378-7206(97)00043-8_BIB10","doi-asserted-by":"crossref","first-page":"101","DOI":"10.2307\/249313","article-title":"The importance of learning style in end-user training","volume":"14","author":"Bostrom","year":"1990","journal-title":"MIS Quarterly"},{"issue":"2","key":"10.1016\/S0378-7206(97)00043-8_BIB11","doi-asserted-by":"crossref","first-page":"77","DOI":"10.1080\/07421222.1989.11517858","article-title":"Effective management of end-user computing: A total organization perspective","volume":"6","author":"Brown","year":"1989","journal-title":"Journal of Management Information Systems"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB12","series-title":"Proceedings of the 25th Hawaii International Conference on Systems Sciences","first-page":"269","article-title":"A Research Model for Managing End-User Computing: Making Sense of the Past Decade","author":"Brown","year":"1992"},{"issue":"1","key":"10.1016\/S0378-7206(97)00043-8_BIB13","doi-asserted-by":"crossref","first-page":"65","DOI":"10.1080\/07421222.1986.11517755","article-title":"Organizational factors affecting the success of end-user computing","volume":"3","author":"Cheney","year":"1986","journal-title":"Journal of Management Information Systems"},{"issue":"11","key":"10.1016\/S0378-7206(97)00043-8_BIB14","doi-asserted-by":"crossref","first-page":"1313","DOI":"10.1145\/68814.68816","article-title":"The end-user cube: A taxonomy of end-users","volume":"32","author":"Cotterman","year":"1989","journal-title":"Communications of the ACM"},{"issue":"1","key":"10.1016\/S0378-7206(97)00043-8_BIB15","doi-asserted-by":"crossref","first-page":"55","DOI":"10.2307\/249077","article-title":"Chauffered versus end-user access to commercial databases: The effects of task and individual differences","volume":"7","author":"Culnan","year":"1983","journal-title":"MIS Quarterly"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB16","doi-asserted-by":"crossref","first-page":"207","DOI":"10.2307\/2392469","article-title":"A tentative exploration into the amount and equivocality of information processing in organizational work units","volume":"26","author":"Daft","year":"1981","journal-title":"Administrative Science Quarterly"},{"issue":"4","key":"10.1016\/S0378-7206(97)00043-8_BIB17","doi-asserted-by":"crossref","first-page":"539","DOI":"10.5465\/amr.1983.4284649","article-title":"Learning the craft of organizational research","volume":"8","author":"Daft","year":"1983","journal-title":"Academy of Management Review"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB18","series-title":"Proceedings of the 21st Computer Personnel Research Conference","first-page":"152","article-title":"A Typology of Management Information Systems Users and Its Implications for User Information Satisfaction","author":"Davis","year":"1985"},{"issue":"8","key":"10.1016\/S0378-7206(97)00043-8_BIB19","doi-asserted-by":"crossref","first-page":"982","DOI":"10.1287\/mnsc.35.8.982","article-title":"User acceptance of computer technology: A comparison of two theoretical models","volume":"35","author":"Davis","year":"1989","journal-title":"Management Science"},{"issue":"2","key":"10.1016\/S0378-7206(97)00043-8_BIB20","doi-asserted-by":"crossref","first-page":"259","DOI":"10.2307\/248851","article-title":"The measurement of end-user computing satisfaction","volume":"12","author":"Doll","year":"1988","journal-title":"MIS Quarterly"},{"issue":"10","key":"10.1016\/S0378-7206(97)00043-8_BIB21","doi-asserted-by":"crossref","first-page":"1151","DOI":"10.1287\/mnsc.35.10.1151","article-title":"A discrepancy model of end-user computing involvement","volume":"35","author":"Doll","year":"1989","journal-title":"Management Science"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB22","first-page":"562","article-title":"Uncertainty: Measures, research and sources of variation","volume":"18","author":"Downey","year":"1975","journal-title":"Administrative Science Quarterly"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB23","doi-asserted-by":"crossref","first-page":"514","DOI":"10.2307\/2392695","article-title":"Alternative forms of fit in contingency theory","volume":"30","author":"Drazin","year":"1985","journal-title":"Administrative Science Quarterly"},{"issue":"3","key":"10.1016\/S0378-7206(97)00043-8_BIB24","doi-asserted-by":"crossref","first-page":"663","DOI":"10.2307\/256464","article-title":"Patterns of interest around issues: The role of uncertainty and feasibility","volume":"31","author":"Dutton","year":"1988","journal-title":"Academy of Management Journal"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB25","first-page":"61","article-title":"Perceived importance, investment and success of MIS, or the MIS zoo","volume":"4","author":"Ein-Dor","year":"1984","journal-title":"Systems, Objectives, Solutions"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB26","series-title":"Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research","author":"Fishbein","year":"1975"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB27","doi-asserted-by":"crossref","first-page":"440","DOI":"10.2307\/3151718","article-title":"Two structural equation models: LISREL and PLS applied to consumer exit-voice theory","volume":"19","author":"Fornell","year":"1982","journal-title":"Journal of Marketing Research"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB28","doi-asserted-by":"crossref","first-page":"39","DOI":"10.2307\/3151312","article-title":"Structural equation models with unobservable variables and measurement error","volume":"18","author":"Fornell","year":"1981","journal-title":"Journal of Marketing Research"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB29","series-title":"Designing Complex Organizations","author":"Galbraith","year":"1973"},{"issue":"2","key":"10.1016\/S0378-7206(97)00043-8_BIB30","doi-asserted-by":"crossref","first-page":"213","DOI":"10.2307\/249689","article-title":"Task-technology fit and individual performance","volume":"19","author":"Goodhue","year":"1995","journal-title":"MIS Quarterly"},{"issue":"1","key":"10.1016\/S0378-7206(97)00043-8_BIB31","first-page":"55","article-title":"A framework for management information systems","volume":"13","author":"Gorry","year":"1971","journal-title":"Sloan Management Review"},{"issue":"1","key":"10.1016\/S0378-7206(97)00043-8_BIB32","doi-asserted-by":"crossref","first-page":"D45","DOI":"10.1177\/017084068901000103","article-title":"Work-unit task uncertainty design and morale","volume":"10","author":"Gresov","year":"1989","journal-title":"Organization Studies"},{"issue":"1","key":"10.1016\/S0378-7206(97)00043-8_BIB33","doi-asserted-by":"crossref","first-page":"93","DOI":"10.1080\/07421222.1992.11517949","article-title":"The influence of individual differences on skill in end-user computing","volume":"9","author":"Harrison","year":"1992","journal-title":"Journal of Management Information Systems"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB34","doi-asserted-by":"crossref","first-page":"29","DOI":"10.1287\/isre.2.1.29","article-title":"Information systems development: Myth. metaphor and magic","volume":"2","author":"Hirschheim","year":"1991","journal-title":"Information systems research"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB35","series-title":"Computer Anxiety and the Use of Microcomputers in Management","author":"Howard","year":"1986"},{"issue":"6","key":"10.1016\/S0378-7206(97)00043-8_BIB36","doi-asserted-by":"crossref","first-page":"637","DOI":"10.1016\/0305-0483(90)90055-E","article-title":"End-user computing effectiveness: A structural equation model","volume":"18","author":"Igbaria","year":"1990","journal-title":"Omega"},{"issue":"4","key":"10.1016\/S0378-7206(97)00043-8_BIB37","doi-asserted-by":"crossref","first-page":"87","DOI":"10.1080\/07421222.1995.11518061","article-title":"Testing the determinants of microcomputer usage via a structural equation model","volume":"11","author":"Igbaria","year":"1995","journal-title":"Journal of Management Information Systems"},{"issue":"4","key":"10.1016\/S0378-7206(97)00043-8_BIB38","doi-asserted-by":"crossref","first-page":"586","DOI":"10.1016\/0378-7206(89)90036-0","article-title":"Microcomputer applications: An empirical look at usage","volume":"16","author":"Igbaria","year":"1989","journal-title":"Information and Management"},{"issue":"10","key":"10.1016\/S0378-7206(97)00043-8_BIB39","doi-asserted-by":"crossref","first-page":"785","DOI":"10.1145\/358413.358430","article-title":"The measurement of user information satisfaction","volume":"26","author":"Ives","year":"1983","journal-title":"Communications of the ACM"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB40","series-title":"Comment mesurer le degr\u00e9 d'implication des consommateurs?","author":"Kapferer","year":"1983"},{"issue":"2","key":"10.1016\/S0378-7206(97)00043-8_BIB41","doi-asserted-by":"crossref","first-page":"195","DOI":"10.5465\/amr.1994.9410210745","article-title":"Levels issues in theory development, data collection, and analysis","volume":"19","author":"Klein","year":"1994","journal-title":"Academy of Management Review"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB42","first-page":"220","article-title":"A Framework for Analyzing the Extent and Nature of End-User Computing in Organizations: A User Cube Based Approach","volume":"IV","author":"Kumar","year":"1990"},{"issue":"2","key":"10.1016\/S0378-7206(97)00043-8_BIB43","doi-asserted-by":"crossref","first-page":"31","DOI":"10.1145\/1017914.1017920","article-title":"Corporate MIS\/DP and end-user computing: The emergence of a new partnership","volume":"20","author":"Kwan","year":"1989","journal-title":"Data Base"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB44","series-title":"Critical Issues in Information Systems Research","first-page":"227","article-title":"Unifying the fragmented models of information systems implementation","author":"Kwon","year":"1987"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB45","doi-asserted-by":"crossref","first-page":"578","DOI":"10.2307\/2392341","article-title":"Effects of environmental uncertainty on information and decision processes in banks","volume":"26","author":"Leblebici","year":"1981","journal-title":"Administrative Science Quarterly"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB46","doi-asserted-by":"crossref","first-page":"253","DOI":"10.1016\/0378-7206(85)90049-7","article-title":"Personal computing vs. personal computers","volume":"9","author":"Lehman","year":"1985","journal-title":"Information and Management"},{"issue":"3","key":"10.1016\/S0378-7206(97)00043-8_BIB47","doi-asserted-by":"crossref","first-page":"44","DOI":"10.1080\/07399018908960157","article-title":"A survey of 4GL users and applications","volume":"6","author":"Lehman","year":"1989","journal-title":"Journal of Information Systems Management"},{"issue":"2","key":"10.1016\/S0378-7206(97)00043-8_BIB48","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1145\/16221.16222","article-title":"Critical success factors of decision support systems: An experimental study","volume":"17","author":"Liang","year":"1986","journal-title":"Data Base"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB49","first-page":"108","article-title":"End-User Sophistication: Measurement and Research Model","volume":"13","author":"Marcolin","year":"1992"},{"issue":"1","key":"10.1016\/S0378-7206(97)00043-8_BIB50","doi-asserted-by":"crossref","first-page":"133","DOI":"10.5465\/amr.1987.4306502","article-title":"Three types of perceived uncertainty about the environment: State, effect and response uncertainty","volume":"12","author":"Milliken","year":"1987","journal-title":"Academy of Management Review"},{"issue":"1","key":"10.1016\/S0378-7206(97)00043-8_BIB51","doi-asserted-by":"crossref","first-page":"141","DOI":"10.1080\/07421222.1994.11518034","article-title":"End user and information center characteristics and end user computing support","volume":"11","author":"Mirani","year":"1994","journal-title":"Journal of Management Information Systems"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB52","doi-asserted-by":"crossref","unstructured":"D.L. Nelson, Individual adjustment to information-driven technologies: A critical review, MIS Quarterly 14(1) 79\u201398.","DOI":"10.2307\/249311"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB53","series-title":"Psychometric Theory","author":"Nunnally","year":"1978"},{"issue":"2","key":"10.1016\/S0378-7206(97)00043-8_BIB54","doi-asserted-by":"crossref","first-page":"183","DOI":"10.2307\/248926","article-title":"An experimental validation of the gorry and scott morton framework","volume":"13","author":"Peeters","year":"1989","journal-title":"MIS Quarterly"},{"issue":"1","key":"10.1016\/S0378-7206(97)00043-8_BIB55","first-page":"37","article-title":"End user prototyping: Sophisticated users supporting system development","volume":"18","author":"Pliskin","year":"1987","journal-title":"Data Base"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB56","doi-asserted-by":"crossref","first-page":"301","DOI":"10.1016\/0378-7206(92)90076-R","article-title":"Personal DSS success in small enterprises","volume":"22","author":"Raymond","year":"1992","journal-title":"Information and Management"},{"issue":"2","key":"10.1016\/S0378-7206(97)00043-8_BIB57","doi-asserted-by":"crossref","first-page":"89","DOI":"10.1016\/0378-7206(85)90037-0","article-title":"An empirical study of users as application developers","volume":"8","author":"Rivard","year":"1985","journal-title":"Information and Management"},{"issue":"5","key":"10.1016\/S0378-7206(97)00043-8_BIB58","doi-asserted-by":"crossref","first-page":"552","DOI":"10.1145\/42411.42418","article-title":"Factors of success for end-user computing","volume":"31","author":"Rivard","year":"1988","journal-title":"Communications of the ACM"},{"issue":"10","key":"10.1016\/S0378-7206(97)00043-8_BIB59","doi-asserted-by":"crossref","first-page":"776","DOI":"10.1145\/358413.358429","article-title":"The management of end-user computing","volume":"26","author":"Rockart","year":"1983","journal-title":"Communications of the ACM"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB60","series-title":"Diffusion of Innovation","author":"Rogers","year":"1985"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB61","first-page":"216","article-title":"Perspectives in involvement: Current problems and future directions","volume":"11","author":"Rothschild","year":"1984","journal-title":"Advances in Consumer Research"},{"issue":"1","key":"10.1016\/S0378-7206(97)00043-8_BIB62","doi-asserted-by":"crossref","first-page":"77","DOI":"10.2307\/249275","article-title":"A field study of organizational factors influencing DSS success","volume":"9","author":"Sanders","year":"1985","journal-title":"MIS Quarterly"},{"issue":"2","key":"10.1016\/S0378-7206(97)00043-8_BIB63","doi-asserted-by":"crossref","first-page":"83","DOI":"10.1016\/0378-7206(86)90050-9","article-title":"Determinants of the effectiveness of personal decision support systems","volume":"10","author":"Snitkin","year":"1986","journal-title":"Information and Management"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB64","series-title":"An analysis of traditional, user and micro-computer development","first-page":"23","article-title":"How should applications be developed?","volume":"17","author":"Sumner","year":"1985"},{"issue":"4","key":"10.1016\/S0378-7206(97)00043-8_BIB65","doi-asserted-by":"crossref","first-page":"19","DOI":"10.1145\/1017816.1017818","article-title":"Information systems strategy and end-user application development","volume":"18","author":"Sumner","year":"1987","journal-title":"Data Base"},{"issue":"1","key":"10.1016\/S0378-7206(97)00043-8_BIB66","doi-asserted-by":"crossref","first-page":"91","DOI":"10.2307\/248809","article-title":"The effects of user involvement on system success: A contingency approach","volume":"12","author":"Tait","year":"1988","journal-title":"MIS Quarterly"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB67","series-title":"Organizations in Action","author":"Thompson","year":"1967"},{"issue":"1","key":"10.1016\/S0378-7206(97)00043-8_BIB68","doi-asserted-by":"crossref","first-page":"125","DOI":"10.2307\/249443","article-title":"Personal computing: Toward a conceptual model of utilization","volume":"15","author":"Thompson","year":"1991","journal-title":"MIS Quarterly"},{"issue":"1","key":"10.1016\/S0378-7206(97)00043-8_BIB69","doi-asserted-by":"crossref","first-page":"167","DOI":"10.1080\/07421222.1994.11518035","article-title":"Influence of experience on personal computer utilization: Testing a conceptual model","volume":"11","author":"Thompson","year":"1994","journal-title":"Journal of Management Information Systems"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB70","series-title":"Attitude and Attitude Change","author":"Triandis","year":"1979"},{"issue":"4","key":"10.1016\/S0378-7206(97)00043-8_BIB71","doi-asserted-by":"crossref","first-page":"387","DOI":"10.1111\/j.1467-6486.1987.tb00452.x","article-title":"Determinants and consequences of task uncertainty: A laboratory and field investigation","volume":"24","author":"Victor","year":"1987","journal-title":"Journal of Management Studies"},{"issue":"4","key":"10.1016\/S0378-7206(97)00043-8_BIB72","doi-asserted-by":"crossref","first-page":"873","DOI":"10.2307\/256343","article-title":"Selectivity and selective perception: An investigation of managers' belief structures and information processing","volume":"31","author":"Walsh","year":"1988","journal-title":"Academy of Management Journal"},{"key":"10.1016\/S0378-7206(97)00043-8_BIB73","doi-asserted-by":"crossref","first-page":"933","DOI":"10.1177\/001316447803800412","article-title":"A general method of estimating the reliability of a composite","volume":"38","author":"Werts","year":"1978","journal-title":"Educational and Psychological Measurement"},{"issue":"1","key":"10.1016\/S0378-7206(97)00043-8_BIB74","doi-asserted-by":"crossref","first-page":"75","DOI":"10.2307\/248807","article-title":"Critical factors in the user environment: An experimental study of users, organizations and tasks","volume":"12","author":"Yaverbaum","year":"1988","journal-title":"MIS Quarterly"}],"container-title":["Information & Management"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S0378720697000438?httpAccept=text\/xml","content-type":"text\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S0378720697000438?httpAccept=text\/plain","content-type":"text\/plain","content-version":"vor","intended-application":"text-mining"}],"deposited":{"date-parts":[[2020,1,9]],"date-time":"2020-01-09T21:36:08Z","timestamp":1578605768000},"score":1,"resource":{"primary":{"URL":"https:\/\/linkinghub.elsevier.com\/retrieve\/pii\/S0378720697000438"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[1998,1]]},"references-count":74,"journal-issue":{"issue":"3","published-print":{"date-parts":[[1998,1]]}},"alternative-id":["S0378720697000438"],"URL":"https:\/\/doi.org\/10.1016\/s0378-7206(97)00043-8","relation":{},"ISSN":["0378-7206"],"issn-type":[{"value":"0378-7206","type":"print"}],"subject":[],"published":{"date-parts":[[1998,1]]}}}