{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,10,31]],"date-time":"2025-10-31T21:44:55Z","timestamp":1761947095316},"reference-count":55,"publisher":"Elsevier BV","issue":"1","license":[{"start":{"date-parts":[[1999,7,1]],"date-time":"1999-07-01T00:00:00Z","timestamp":930787200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/tdm\/userlicense\/1.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Information & Management"],"published-print":{"date-parts":[[1999,7]]},"DOI":"10.1016\/s0378-7206(99)00005-1","type":"journal-article","created":{"date-parts":[[2002,7,25]],"date-time":"2002-07-25T19:22:55Z","timestamp":1027624975000},"page":"23-35","source":"Crossref","is-referenced-by-count":28,"title":["Antidotes for high complexity and ambiguity in software development"],"prefix":"10.1016","volume":"36","author":[{"given":"Stephanie","family":"Watts Sussman","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"P.J","family":"Guinan","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"78","reference":[{"issue":"4","key":"10.1016\/S0378-7206(99)00005-1_BIB1","doi-asserted-by":"crossref","first-page":"421","DOI":"10.2307\/249791","article-title":"Reusability strategy for development of information systems: implementation experience of a bank","volume":"14","author":"Apte","year":"1990","journal-title":"Management Information Systems Quarterly"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB2","doi-asserted-by":"crossref","first-page":"420","DOI":"10.2307\/2392320","article-title":"Input uncertainty and organizational coordination in hospital emergency units","volume":"27","author":"Argote","year":"1982","journal-title":"Administrative Science Quarterly"},{"issue":"3","key":"10.1016\/S0378-7206(99)00005-1_BIB4","doi-asserted-by":"crossref","first-page":"375","DOI":"10.2307\/249649","article-title":"Reuse and productivity in integrated computer-aided software engineering \u2013 an empirical study","volume":"15","author":"Banker","year":"1991","journal-title":"Management Information Systems Quarterly"},{"issue":"4","key":"10.1016\/S0378-7206(99)00005-1_BIB5","doi-asserted-by":"crossref","first-page":"422","DOI":"10.1287\/isre.5.4.422","article-title":"User participation, conflict, and conflict resolution: the mediating role of influence","volume":"5","author":"Barki","year":"1994","journal-title":"Information Systems Research"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB6","unstructured":"B. Boehm, Software Engineering Economics, Prentice-Hall, New York, NY, 1981"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB7","unstructured":"T. Burns, G.M. Stalker, The Management of Innovation, Quadrangle Books, Chicago, IL, 1961"},{"issue":"1","key":"10.1016\/S0378-7206(99)00005-1_BIB8","doi-asserted-by":"crossref","first-page":"40","DOI":"10.5465\/amr.1988.4306775","article-title":"Task complexity: a review and analysis","volume":"13","author":"Campbell","year":"1988","journal-title":"Academy of Management Review"},{"issue":"1","key":"10.1016\/S0378-7206(99)00005-1_BIB9","doi-asserted-by":"crossref","first-page":"65","DOI":"10.1080\/07421222.1986.11517755","article-title":"Organizational factors affecting the success of end-user computing","volume":"3","author":"Cheney","year":"1986","journal-title":"Journal of Management Information Systems"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB10","doi-asserted-by":"crossref","first-page":"591","DOI":"10.2307\/1910133","article-title":"Tests of equality between sets of coefficients in two linear regressions","volume":"28","author":"Chow","year":"1960","journal-title":"Econometrika"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB11","first-page":"23","article-title":"Don't slip into the swamp; navy and air force guides help software managers avoid common traps","volume":"14","author":"Constance","year":"1995","journal-title":"Government Computer News"},{"issue":"11","key":"10.1016\/S0378-7206(99)00005-1_BIB12","doi-asserted-by":"crossref","first-page":"1268","DOI":"10.1145\/50087.50089","article-title":"A field study of the software design process for large systems","volume":"31","author":"Curtis","year":"1988","journal-title":"Communications of the ACM"},{"issue":"5","key":"10.1016\/S0378-7206(99)00005-1_BIB13","doi-asserted-by":"crossref","first-page":"554","DOI":"10.1287\/mnsc.32.5.554","article-title":"Organizational information requirements, media richness and structural design","volume":"32","author":"Daft","year":"1986","journal-title":"Management Science"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB14","doi-asserted-by":"crossref","first-page":"207","DOI":"10.2307\/2392469","article-title":"A tentative exploration into the amount and equivocality of information processing in organizational work units","volume":"26","author":"Daft","year":"1981","journal-title":"Administrative Science Quarterly"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB15","doi-asserted-by":"crossref","unstructured":"C. Deephouse, T. Mukhopadhyay, D.R. Goldenson, M.I. Kellner, Software Processes and Project Performance, Journal of Management Information Systems, 12(3) (1995\u20131996) 187\u2013205","DOI":"10.1080\/07421222.1995.11518097"},{"issue":"8","key":"10.1016\/S0378-7206(99)00005-1_BIB16","first-page":"74","article-title":"Big oop, no oops","volume":"20","author":"DeJesus","year":"1995","journal-title":"Byte"},{"issue":"1","key":"10.1016\/S0378-7206(99)00005-1_BIB17","doi-asserted-by":"crossref","first-page":"60","DOI":"10.1287\/isre.3.1.60","article-title":"Information systems success: the quest for the dependent variable","volume":"3","author":"Delone","year":"1992","journal-title":"Information Systems Research"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB18","doi-asserted-by":"crossref","first-page":"313","DOI":"10.2307\/2392145","article-title":"Characteristics of organizational environments and perceived environmental uncertainty","volume":"17","author":"Duncan","year":"1972","journal-title":"Administrative Science Quarterly"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB19","unstructured":"G. Edmondson, One Electronic SOS clinched the deal, Business Week 3464 (1996) 83"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB20","unstructured":"J.R. Galbraith, Organizational Design, Addison\u2013Wesley, Reading, MA, 1977"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB21","unstructured":"D. Gerwin, Relationships between structure and technology, in: P. Nystrom, W. Starbuck (Eds.), Handbook of Organizational Design, Oxford University Press, 1981, pp. 3\u201338"},{"issue":"2","key":"10.1016\/S0378-7206(99)00005-1_BIB22","doi-asserted-by":"crossref","first-page":"213","DOI":"10.2307\/249689","article-title":"Task\u2013technology fit and individual performance","volume":"19","author":"Goodhue","year":"1995","journal-title":"Management Information Systems Quarterly"},{"issue":"2","key":"10.1016\/S0378-7206(99)00005-1_BIB23","doi-asserted-by":"crossref","first-page":"409","DOI":"10.1111\/j.1540-5915.1992.tb00397.x","article-title":"Determinants of DSS success: an integrated model","volume":"23","author":"Guimaraes","year":"1992","journal-title":"Decision Sciences"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB24","unstructured":"J.R. Hackman, M.D. Lee, Redesigning work: a strategy for change, Work in America Institute, Scarsdale, NY, 1979"},{"issue":"3","key":"10.1016\/S0378-7206(99)00005-1_BIB25","doi-asserted-by":"crossref","first-page":"227","DOI":"10.1287\/isre.1.3.227","article-title":"Dimensions of IS planning and design aids: a functional model of CASE technology","volume":"1","author":"Henderson","year":"1990","journal-title":"Information Systems Research"},{"issue":"1","key":"10.1016\/S0378-7206(99)00005-1_BIB26","doi-asserted-by":"crossref","first-page":"7","DOI":"10.2307\/256350","article-title":"Evolving interpretations as a change unfolds: how managers construe key organizational events","volume":"33","author":"Isabella","year":"1990","journal-title":"Academy of Management Journal"},{"issue":"10","key":"10.1016\/S0378-7206(99)00005-1_BIB27","doi-asserted-by":"crossref","first-page":"785","DOI":"10.1145\/358413.358430","article-title":"The measurement of user information satisfaction","volume":"26","author":"Ives","year":"1983","journal-title":"Communications of the ACM"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB28","unstructured":"P. Keen, Shaping The Future: Business Design Through Information Technology, Harvard Business School Press, Boston, MA, 1991"},{"issue":"2","key":"10.1016\/S0378-7206(99)00005-1_BIB29","doi-asserted-by":"crossref","first-page":"231","DOI":"10.1016\/S0149-2063(96)90048-3","article-title":"Process, content and context: synergistic effects on organizational performance","volume":"22","author":"Ketchen","year":"1996","journal-title":"Journal of Management"},{"issue":"3","key":"10.1016\/S0378-7206(99)00005-1_BIB30","doi-asserted-by":"crossref","first-page":"220","DOI":"10.1287\/isre.6.3.220","article-title":"Modeling coordination in software construction: an analytical approach","volume":"6","author":"Koushik","year":"1995","journal-title":"Information Systems Research"},{"issue":"3","key":"10.1016\/S0378-7206(99)00005-1_BIB31","doi-asserted-by":"crossref","first-page":"900","DOI":"10.2307\/256751","article-title":"Market value impact of joint ventures: the effect of industry information processing load","volume":"38","author":"Madhavan","year":"1995","journal-title":"Academy of Management Journal"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB32","unstructured":"J.E. McGrath, Groups: Interaction and Performance, Prentice-Hall, Englewood Cliffs, NJ, 1984"},{"issue":"4","key":"10.1016\/S0378-7206(99)00005-1_BIB33","doi-asserted-by":"crossref","first-page":"427","DOI":"10.2307\/249523","article-title":"The relationship between user participation and user satisfaction: an investigation of four contingency factors","volume":"18","author":"McKeen","year":"1994","journal-title":"Management Information Systems Quarterly"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB34","doi-asserted-by":"crossref","first-page":"237","DOI":"10.2307\/255988","article-title":"Top executive locus of control and its relationship to strategy-making structure, and environment","volume":"25","author":"Miller","year":"1982","journal-title":"Academy of Management Journal"},{"issue":"3","key":"10.1016\/S0378-7206(99)00005-1_BIB35","doi-asserted-by":"crossref","first-page":"191","DOI":"10.1287\/isre.6.3.191","article-title":"The effect of coordination and uncertainty on software project performance: residual performance risks as an intervening variable","volume":"6","author":"Nidumolo","year":"1995","journal-title":"Information Systems Research"},{"issue":"1","key":"10.1016\/S0378-7206(99)00005-1_BIB36","doi-asserted-by":"crossref","first-page":"14","DOI":"10.1287\/orsc.5.1.14","article-title":"A dynamic theory of organizational knowledge creation","volume":"5","author":"Nonaka","year":"1994","journal-title":"Organization Science"},{"issue":"4","key":"10.1016\/S0378-7206(99)00005-1_BIB37","doi-asserted-by":"crossref","first-page":"265","DOI":"10.1016\/0378-7206(91)90019-X","article-title":"Module-based design for a portfolio of institutional decision support systems","volume":"20","author":"Pakath","year":"1991","journal-title":"Information and Management"},{"issue":"10","key":"10.1016\/S0378-7206(99)00005-1_BIB38","doi-asserted-by":"crossref","first-page":"33","DOI":"10.1145\/226239.226247","article-title":"The promise and cost of object technology: a five-year forecast","volume":"38","author":"Pancake","year":"1995","journal-title":"Communications of the ACM"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB39","unstructured":"PC Week, The toughest challenged, Re:sources, 12(15) (1995) 18"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB40","first-page":"444","article-title":"Framework for comparative organizational analysis","volume":"16","author":"Perrow","year":"1967","journal-title":"American Sociological Review"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB41","doi-asserted-by":"crossref","unstructured":"L.W. Phillips, R.P. Bagozzi, On measuring organizational properties: methodological use of key informants, Working Paper, Stanford University, Graduate School of Business, 1981","DOI":"10.2307\/3151333"},{"issue":"1","key":"10.1016\/S0378-7206(99)00005-1_BIB42","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1080\/10919399509540236","article-title":"The effect of team composition on decision scheme, information search, and perceived complexity","volume":"5","author":"Rao","year":"1995","journal-title":"Journal of Organizational Computing"},{"issue":"10","key":"10.1016\/S0378-7206(99)00005-1_BIB43","doi-asserted-by":"crossref","first-page":"1172","DOI":"10.1287\/mnsc.35.10.1172","article-title":"Group process and conflict in system development","volume":"35","author":"Robey","year":"1989","journal-title":"Management Science"},{"issue":"1","key":"10.1016\/S0378-7206(99)00005-1_BIB44","doi-asserted-by":"crossref","first-page":"123","DOI":"10.1080\/07421222.1993.11517993","article-title":"Perceptions of conflict and success in informations systems development projects","volume":"10","author":"Robey","year":"1993","journal-title":"Journal of Management Informations Systems"},{"issue":"1","key":"10.1016\/S0378-7206(99)00005-1_BIB45","doi-asserted-by":"crossref","first-page":"77","DOI":"10.2307\/249275","article-title":"A field study of organizational factors influencing DSS success","volume":"9","author":"Sanders","year":"1985","journal-title":"Management Information Systems Quarterly"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB46","doi-asserted-by":"crossref","first-page":"291","DOI":"10.2307\/3150970","article-title":"Identification and analysis of moderator variables","volume":"18","author":"Sharma","year":"1981","journal-title":"Journal of Marketing Research"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB47","doi-asserted-by":"crossref","first-page":"53","DOI":"10.1016\/0378-7206(92)90006-2","article-title":"Computerization and management: a study of conflict and change","volume":"22","author":"Smith","year":"1992","journal-title":"Information and Management"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB48","unstructured":"James D. Thompson, Organizations in Action, McGraw\u2013Hill, New York, NY, 1967"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB49","doi-asserted-by":"crossref","first-page":"84","DOI":"10.2307\/2989877","article-title":"Work unit characteristics and subunit communication structure: a contingency analysis","volume":"24","author":"Tushman","year":"1979","journal-title":"Administrative Science Quarterly"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB50","doi-asserted-by":"crossref","first-page":"613","DOI":"10.2307\/257550","article-title":"Information processing as an integrating concept in organizational design","volume":"3","author":"Tushman","year":"1978","journal-title":"Academy of Management Review"},{"issue":"10","key":"10.1016\/S0378-7206(99)00005-1_BIB51","doi-asserted-by":"crossref","first-page":"63","DOI":"10.1145\/163430.163447","article-title":"Inside a software design team: knowledge acquisition, sharing and integration","volume":"36","author":"Walz","year":"1993","journal-title":"Communications of the ACM"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB52","doi-asserted-by":"crossref","first-page":"322","DOI":"10.2307\/2094477","article-title":"Determinants of coordination modes within organizations","volume":"41","author":"Van De Ven","year":"1976","journal-title":"American Sociological Review"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB53","unstructured":"K.E. Weick, Technology as Equivoque, in Goodman and Sproull (Eds.), Technology and Organizations, Chap. 1, Jossey-Bass, San Francisco, CA, 1990"},{"key":"10.1016\/S0378-7206(99)00005-1_BIB54","doi-asserted-by":"crossref","first-page":"60","DOI":"10.1016\/0749-5978(86)90044-0","article-title":"Task complexity: definition of the construct","volume":"37","author":"Wood","year":"1986","journal-title":"Organizational Behavior and Human Decision Processes"},{"issue":"4","key":"10.1016\/S0378-7206(99)00005-1_BIB55","doi-asserted-by":"crossref","first-page":"209","DOI":"10.1016\/0378-7206(93)90017-N","article-title":"Selecting expert system development techniques","volume":"24","author":"Yoon","year":"1993","journal-title":"Information and Management"},{"issue":"2","key":"10.1016\/S0378-7206(99)00005-1_BIB56","doi-asserted-by":"crossref","first-page":"45","DOI":"10.2307\/249336","article-title":"Management of large software development efforts","volume":"4","author":"Zmud","year":"1980","journal-title":"Management Information Systems Quarterly"}],"container-title":["Information & Management"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S0378720699000051?httpAccept=text\/xml","content-type":"text\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S0378720699000051?httpAccept=text\/plain","content-type":"text\/plain","content-version":"vor","intended-application":"text-mining"}],"deposited":{"date-parts":[[2023,4,12]],"date-time":"2023-04-12T11:55:52Z","timestamp":1681300552000},"score":1,"resource":{"primary":{"URL":"https:\/\/linkinghub.elsevier.com\/retrieve\/pii\/S0378720699000051"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[1999,7]]},"references-count":55,"journal-issue":{"issue":"1","published-print":{"date-parts":[[1999,7]]}},"alternative-id":["S0378720699000051"],"URL":"https:\/\/doi.org\/10.1016\/s0378-7206(99)00005-1","relation":{},"ISSN":["0378-7206"],"issn-type":[{"value":"0378-7206","type":"print"}],"subject":[],"published":{"date-parts":[[1999,7]]}}}