{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,26]],"date-time":"2026-06-26T03:23:43Z","timestamp":1782444223378,"version":"3.54.5"},"reference-count":40,"publisher":"Elsevier BV","license":[{"start":{"date-parts":[[2022,5,1]],"date-time":"2022-05-01T00:00:00Z","timestamp":1651363200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/tdm\/userlicense\/1.0\/"},{"start":{"date-parts":[[2022,5,1]],"date-time":"2022-05-01T00:00:00Z","timestamp":1651363200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/legal\/tdmrep-license"},{"start":{"date-parts":[[2022,5,1]],"date-time":"2022-05-01T00:00:00Z","timestamp":1651363200000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-017"},{"start":{"date-parts":[[2022,5,1]],"date-time":"2022-05-01T00:00:00Z","timestamp":1651363200000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-037"},{"start":{"date-parts":[[2022,5,1]],"date-time":"2022-05-01T00:00:00Z","timestamp":1651363200000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-012"},{"start":{"date-parts":[[2022,5,1]],"date-time":"2022-05-01T00:00:00Z","timestamp":1651363200000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-029"},{"start":{"date-parts":[[2022,5,1]],"date-time":"2022-05-01T00:00:00Z","timestamp":1651363200000},"content-version":"stm-asf","delay-in-days":0,"URL":"https:\/\/doi.org\/10.15223\/policy-004"}],"funder":[{"DOI":"10.13039\/501100002822","name":"Central South University","doi-asserted-by":"publisher","award":["YC20180658"],"award-info":[{"award-number":["YC20180658"]}],"id":[{"id":"10.13039\/501100002822","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/501100001809","name":"National Natural Science Foundation of China","doi-asserted-by":"publisher","award":["82073672"],"award-info":[{"award-number":["82073672"]}],"id":[{"id":"10.13039\/501100001809","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/501100001809","name":"National Natural Science Foundation of China","doi-asserted-by":"publisher","award":["82103950"],"award-info":[{"award-number":["82103950"]}],"id":[{"id":"10.13039\/501100001809","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["elsevier.com","sciencedirect.com"],"crossmark-restriction":true},"short-container-title":["Accident Analysis & Prevention"],"published-print":{"date-parts":[[2022,5]]},"DOI":"10.1016\/j.aap.2022.106623","type":"journal-article","created":{"date-parts":[[2022,3,8]],"date-time":"2022-03-08T01:04:41Z","timestamp":1646701481000},"page":"106623","update-policy":"https:\/\/doi.org\/10.1016\/elsevier_cm_policy","source":"Crossref","is-referenced-by-count":18,"special_numbering":"C","title":["Conflicts between bus drivers and passengers in Changsha, China"],"prefix":"10.1016","volume":"169","author":[{"given":"Na","family":"Zhang","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Peixia","family":"Cheng","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Peishan","family":"Ning","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"David C","family":"Schwebel","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Guoqing","family":"Hu","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"78","reference":[{"key":"10.1016\/j.aap.2022.106623_b0005","doi-asserted-by":"crossref","first-page":"11","DOI":"10.1590\/S0034-8910.2015049005380","article-title":"Violence against metropolitan bus drivers and fare collectors in Brazil","volume":"49","author":"Assun\u00e7\u00e3o","year":"2015","journal-title":"Rev. Saude. Publica."},{"key":"10.1016\/j.aap.2022.106623_b0010","unstructured":"Changsha Statistical Yearbook 2019. Changsha City Statistics Bureau. Available online: http:\/\/tjj.changsha.gov.cn\/tjnj\/2020\/ (accessed July 1, 2021)."},{"key":"10.1016\/j.aap.2022.106623_b0015","unstructured":"Chen, M., Wu, S., Dai, Y., Jiang, Y., Deng, H., Liu, M., Huang, Y., 2020. Talking about a city bus driving area that satisfies \u201cJT\/T 1241-2019 Technical Requirements for Protective Isolation Facilities for Driving Areas of Urban Buses and Tramways\u201d Isolation facilities [A]. Sichuan Automotive Engineering Society, Chengdu Automotive Engineering Society. Proceedings of the Fourteenth Sichuan Automotive Academic Annual Conference [C]. Sichuan Automotive Engineering Society, Chengdu Automotive Engineering Society: Sichuan Province Automotive Engineering Society. 4."},{"issue":"04","key":"10.1016\/j.aap.2022.106623_b0020","first-page":"57","article-title":"The qualitative characterization of the behavior of grabbing the steering wheel of a bus from the perspective of criminal law and an empirical study on the case of \u201cChongqing Bus Falling into the River\u201d and the Conflict between Drivers and Passengers","volume":"34","author":"Chen","year":"2019","journal-title":"Journal of Guangxi Institute of Political Science and Law."},{"issue":"12","key":"10.1016\/j.aap.2022.106623_b0025","first-page":"822","article-title":"Analysis of professional drivers' psychological stress and related variables[J]","volume":"16","author":"Chen","year":"2002","journal-title":"Chinese Mental Health Journal."},{"key":"10.1016\/j.aap.2022.106623_b0030","first-page":"22","article-title":"Investigation and countermeasures of the current situation of bus drivers under the background of frequent public safety incidents: \u2013\u2013Taking Shanghai as an example","volume":"17","author":"Chen","year":"2019","journal-title":"Time car."},{"issue":"3","key":"10.1016\/j.aap.2022.106623_b0045","doi-asserted-by":"crossref","first-page":"214","DOI":"10.1539\/joh.L10102","article-title":"Burnout, workplace violence and social support among drivers and conductors in the road passenger transport sector in Maputo City","volume":"53","author":"Couto","year":"2011","journal-title":"Mozambique. Occup Health."},{"key":"10.1016\/j.aap.2022.106623_b0050","doi-asserted-by":"crossref","unstructured":"Couto, M.T., Tillgren, P., S\u00f6derb\u00e4ck, M., 2011. Drivers' and conductors' views on the causes and ways of preventing workplace violence in the road passenger transport sector in Maputo City, Mozambique. BMC Public Health. Oct 13;11:800.","DOI":"10.1186\/1471-2458-11-800"},{"key":"10.1016\/j.aap.2022.106623_b0055","first-page":"58","article-title":"Severe conflicts caused by bus passengers still occurred frequently after the crash of \u201ca bus fell into driver in Chongqing\u201d","volume":"47","author":"Fei","year":"2018","journal-title":"Xinmin Weekly."},{"key":"10.1016\/j.aap.2022.106623_b0060","first-page":"83","article-title":"Analysis and Prevention of Conflict Crimes in Bus Drivers and Passengers[J]","volume":"04","author":"Feng","year":"2021","journal-title":"Journal of China Criminal Police Academy."},{"issue":"39","key":"10.1016\/j.aap.2022.106623_b0065","article-title":"Current Status and Countermeasures of Urban Public Transport Passenger Traffic Safety[J]","volume":"2","author":"Gao","year":"2015","journal-title":"Public Safety."},{"key":"10.1016\/j.aap.2022.106623_b0075","unstructured":"Ji, P., Guo, W., 2020. Install protective facilities to ensure driving safety. Urban Public Transport. (01): 68.Jiang, G., Qin, Y., 2018. Analysis of occupational stress and influencing factors of bus drivers in Chengdu. Modern Preventive Medicine. 45(15):2729-2732, 2740."},{"issue":"4","key":"10.1016\/j.aap.2022.106623_b0080","doi-asserted-by":"crossref","first-page":"368","DOI":"10.1080\/17457300.2012.748810","article-title":"Prevalence and factors associated with road traffic crash among bus drivers in Hanoi","volume":"20","author":"La","year":"2013","journal-title":"Vietnam. Contr. Saf Promot."},{"key":"10.1016\/j.aap.2022.106623_b0090","first-page":"101","article-title":"Game analysis and countermeasures of bus congestion driver behavior [J]","volume":"04","author":"Li","year":"2012","journal-title":"Foreign Economic Relations and Trade."},{"key":"10.1016\/j.aap.2022.106623_b0095","first-page":"7","article-title":"Judicial big data releases the analysis report of criminal cases caused by the conflict between bus riders and passengers","volume":"01","author":"Li","year":"2019","journal-title":"Urban Public Transport."},{"issue":"002","key":"10.1016\/j.aap.2022.106623_b0100","article-title":"Beijing: Important bus stops will be monitored by cameras in real time","volume":"04\u201303","author":"Li","year":"2007","journal-title":"Xinhua Daily Telegraph."},{"key":"10.1016\/j.aap.2022.106623_b0105","first-page":"11","article-title":"Investigation on the Causes of Conflict between Bus Drivers and Riders","volume":"12","author":"Lin","year":"2018","journal-title":"Hunan Safety and Disaster Prevention."},{"key":"10.1016\/j.aap.2022.106623_b0110","series-title":"Research on the optimization design of the alarm system in the bus under the malicious conflict event","author":"Liu","year":"2020"},{"issue":"20","key":"10.1016\/j.aap.2022.106623_b0115","first-page":"126","article-title":"Investigation and analysis of the mental health status of 131 bus drivers in Ningbo[J]","volume":"49","author":"Liu","year":"2011","journal-title":"Modern Chinese Doctors."},{"key":"10.1016\/j.aap.2022.106623_b0125","doi-asserted-by":"crossref","unstructured":"Paes-Machado, E., Levenstein, C., 2002. Assaltantes a bordo: viol\u00eancia, inseguran\u00e7a e sa\u00fade no trabalho em transporte coletivo de Salvador, Bahia, Brasil [Robbers on board: exposure to violence, insecurity, and other health hazards among mass transportation workers and passengers in Salvador, Bahia, Brazil]. Cad Saude Publica. Sep-Oct;18(5):1215-27. Portuguese.","DOI":"10.1590\/S0102-311X2002000500014"},{"key":"10.1016\/j.aap.2022.106623_b0130","doi-asserted-by":"crossref","unstructured":"Phiri, SC., Prescott, MR., Prust, ML., McCarthy, EA., Kanchele, CC., Haimbe, P., Shakwelele, H., Mudhune, S., 2018. Impact of passenger engagement through road safety bus stickers in public service vehicles on road traffic crashes in Zambia: a randomized controlled trial. BMC Public Health. Jul 13;18(1):872.","DOI":"10.1186\/s12889-018-5780-3"},{"key":"10.1016\/j.aap.2022.106623_b0135","first-page":"78","article-title":"The bus fell into the river in Chongqing: A Tragedy Caused by Drivers' Emotional Intelligence","volume":"01","author":"Sheng","year":"2019","journal-title":"Psychology and Health."},{"key":"10.1016\/j.aap.2022.106623_b0140","series-title":"Research on the relationship between bus drivers' psychological pressure, hope and life satisfaction","author":"Shi","year":"2015"},{"key":"10.1016\/j.aap.2022.106623_b0145","first-page":"209","article-title":"Analysis on preventing passengers from interfering with bus driving incidents \u2013 Taking the incident of a bus driver-riding conflict in N city as an example","volume":"02","author":"Shi","year":"2019","journal-title":"Landscape and Historic Interest."},{"issue":"03","key":"10.1016\/j.aap.2022.106623_b0150","first-page":"277","article-title":"The mediating effect of coping styles on aggressive behavior and mental health of bus drivers","volume":"47","author":"Tao","year":"2020","journal-title":"Chinese Occupational Medicine."},{"key":"10.1016\/j.aap.2022.106623_b0155","unstructured":"The Supreme People's Court of the People's Republic of China. 2018. Analysis of Criminal Cases Caused by Conflict between Bus Drivers and Passengers in the Judicial Big Data Special Report. Available online: http:\/\/www.court.gov.cn\/fabu-xiangqing-130611.html (accessed on July 1, 2021)."},{"key":"10.1016\/j.aap.2022.106623_b0165","unstructured":"Wang, H., 2021. On the physical and mental health of bus drivers and its solutions: thinking from the incident of a bus falling into the lake in Anshun, Guizhou. Urban Public Transport. (01): 23-25."},{"key":"10.1016\/j.aap.2022.106623_b0180","unstructured":"World Health Organization. 2015. Global Status Report on Road Safety. Geneva, Switzerland. Available online:http:\/\/www.who.int\/violence_injury_prevention\/road_safety_status\/2015\/en\/ (accessed on 16 January 2019)."},{"key":"10.1016\/j.aap.2022.106623_b0185","unstructured":"World Health Organization. Global Status Report on Road Safety 2018. Available online: https:\/\/www.who.int\/violence_injury_ prevention\/road-safety-status\/2018\/en\/ (accessed on 21 February 2019)."},{"key":"10.1016\/j.aap.2022.106623_b0190","doi-asserted-by":"crossref","unstructured":"Wu, X., Zhang, H., Xiao, W., Ning, P., Schwebel, D.C., Hu, G., 2019. Are Bus Company Regulations Associated with Crash Risk? Findings from a Cross-sectionalval Survey in Four Chinese Cities. Int J Environ Res Public Health. Apr 14;16(8):1342.","DOI":"10.3390\/ijerph16081342"},{"issue":"05","key":"10.1016\/j.aap.2022.106623_b0195","first-page":"86","article-title":"Study on emergency management of driver-passenger conflicts in urban bus service based on \u201csafety valve theory\u201d\u2014Using the severe bus crash on October 28, 2018 in Chongqing as an example","volume":"34","author":"Yang","year":"2019","journal-title":"Transportation Enterprise Management"},{"key":"10.1016\/j.aap.2022.106623_b0200","series-title":"Analysis on the Influencing Factors of Bus Drivers' Bad Driving Behavior and Research on Correction","author":"Yi","year":"2015"},{"key":"10.1016\/j.aap.2022.106623_b0205","first-page":"85","article-title":"The perfect Singapore public transport","volume":"07","author":"Yi","year":"2020","journal-title":"Urban Public Transport."},{"key":"10.1016\/j.aap.2022.106623_b0210","first-page":"85","article-title":"Study on preventive measures for road traffic accidents of bus drivers","volume":"24","author":"Yue","year":"2015","journal-title":"Chinese Market."},{"key":"10.1016\/j.aap.2022.106623_b0215","series-title":"Research on the technical method of analyzing urban traffic conditions based on the front camera video and GPS data of the bus","author":"Zhang","year":"2013"},{"issue":"09","key":"10.1016\/j.aap.2022.106623_b0220","first-page":"132","article-title":"Bus video surveillance system based on USB camera","volume":"26","author":"Zhang","year":"2010","journal-title":"Fujian Computer."},{"key":"10.1016\/j.aap.2022.106623_b0225","first-page":"84","article-title":"Urumqi Bus Installation of Safety Protection and Isolation Facilities in Driving Area","volume":"07","author":"Zhang","year":"2019","journal-title":"Urban Public Transport."},{"issue":"05","key":"10.1016\/j.aap.2022.106623_b0230","first-page":"129","article-title":"Warning about the crash of a bus in Anshun, Guizhou","volume":"35","author":"Zhou","year":"2020","journal-title":"Journal of Jiangsu Police Officer Academy."},{"issue":"03","key":"10.1016\/j.aap.2022.106623_b0235","first-page":"39","article-title":"Research on the Influencing Factors of Public Transport Drivers' Safe Driving\u2014\u2014Taking Changsha City as an Example [J]","volume":"26","author":"Zhou","year":"2020","journal-title":"Ergonomics"},{"key":"10.1016\/j.aap.2022.106623_b0240","first-page":"7","article-title":"Resolve the conflict between the driver and the passenger, talk more about the rules and less about the quality [J]","volume":"21","author":"Zhu","year":"2018","journal-title":"Times Report."}],"container-title":["Accident Analysis & Prevention"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S0001457522000598?httpAccept=text\/xml","content-type":"text\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S0001457522000598?httpAccept=text\/plain","content-type":"text\/plain","content-version":"vor","intended-application":"text-mining"}],"deposited":{"date-parts":[[2026,5,13]],"date-time":"2026-05-13T22:06:38Z","timestamp":1778709998000},"score":1,"resource":{"primary":{"URL":"https:\/\/linkinghub.elsevier.com\/retrieve\/pii\/S0001457522000598"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,5]]},"references-count":40,"alternative-id":["S0001457522000598"],"URL":"https:\/\/doi.org\/10.1016\/j.aap.2022.106623","relation":{},"ISSN":["0001-4575"],"issn-type":[{"value":"0001-4575","type":"print"}],"subject":[],"published":{"date-parts":[[2022,5]]},"assertion":[{"value":"Elsevier","name":"publisher","label":"This article is maintained by"},{"value":"Conflicts between bus drivers and passengers in Changsha, China","name":"articletitle","label":"Article Title"},{"value":"Accident Analysis & Prevention","name":"journaltitle","label":"Journal Title"},{"value":"https:\/\/doi.org\/10.1016\/j.aap.2022.106623","name":"articlelink","label":"CrossRef DOI link to publisher maintained version"},{"value":"article","name":"content_type","label":"Content Type"},{"value":"\u00a9 2022 Elsevier Ltd. All rights reserved.","name":"copyright","label":"Copyright"}],"article-number":"106623"}}