{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,10,10]],"date-time":"2026-10-10T16:33:25Z","timestamp":1791650005549,"version":"4.3.4"},"reference-count":64,"publisher":"Elsevier BV","issue":"1","license":[{"start":{"date-parts":[[2011,10,1]],"date-time":"2011-10-01T00:00:00Z","timestamp":1317427200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/tdm\/userlicense\/1.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Critical Reviews in Oncology\/Hematology"],"published-print":{"date-parts":[[2011,10]]},"DOI":"10.1016\/j.critrevonc.2010.10.010","type":"journal-article","created":{"date-parts":[[2010,11,15]],"date-time":"2010-11-15T09:12:14Z","timestamp":1289812334000},"page":"145-159","source":"Crossref","is-referenced-by-count":63,"title":["Effects of communication skills training and a Question Prompt Sheet to improve communication with older cancer patients: A randomized controlled trial"],"prefix":"10.1016","volume":"80","author":[{"given":"Julia C.M.","family":"van Weert","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Jesse","family":"Jansen","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Peter M.M.","family":"Spreeuwenberg","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Sandra","family":"van Dulmen","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Jozien M.","family":"Bensing","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"78","reference":[{"key":"10.1016\/j.critrevonc.2010.10.010_bib0005","doi-asserted-by":"crossref","first-page":"105","DOI":"10.1007\/3-540-30758-3_10","article-title":"Current concepts of communication skills training in oncology","volume":"168","author":"Fallowfield","year":"2006","journal-title":"Recent Results Cancer Res"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0010","doi-asserted-by":"crossref","first-page":"831","DOI":"10.1002\/pon.949","article-title":"The communication goals and needs of cancer patients: a review","volume":"14","author":"Hack","year":"2005","journal-title":"Psycho-Oncology"},{"issue":"4","key":"10.1016\/j.critrevonc.2010.10.010_bib0015","doi-asserted-by":"crossref","first-page":"251","DOI":"10.1097\/01.NCC.0000281735.25609.af","article-title":"Patient education about treatment in cancer care: an overview of the literature on older patients\u2019 needs","volume":"30","author":"Jansen","year":"2007","journal-title":"Cancer Nurs"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0020","doi-asserted-by":"crossref","first-page":"403","DOI":"10.1037\/0033-295X.103.3.403","article-title":"The processing speed theory of adult age differences in cognition","volume":"103","author":"Salthouse","year":"1996","journal-title":"Psychol Rev"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0025","doi-asserted-by":"crossref","first-page":"403","DOI":"10.1080\/03610739608254020","article-title":"Remembering what the doctor said: organization and adults\u2019 memory for medical information","volume":"22","author":"McGuire","year":"1996","journal-title":"Exp Aging Res"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0030","doi-asserted-by":"crossref","first-page":"274","DOI":"10.1093\/geronb\/52B.6.P274","article-title":"Cognitive gerontology and attentional inhibition: a reply to Burke and McDowd","volume":"52","author":"Zacks","year":"1997","journal-title":"J Gerontol B"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0035","doi-asserted-by":"crossref","first-page":"374","DOI":"10.1111\/j.1532-5415.2005.53152.x","article-title":"Change in sensory functioning predicts change in cognitive functioning: results from a 6-year follow-up in the Maastricht Aging Study","volume":"53","author":"Valentijn","year":"2005","journal-title":"J Am Geriatr Soc"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0040","series-title":"Communicating with older cancer patients: impact on information recall","author":"Jansen","year":"2009"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0045","doi-asserted-by":"crossref","first-page":"671","DOI":"10.1016\/S0022-5371(72)80001-X","article-title":"Levels of processing: a framework for memory research","volume":"11","author":"Craik","year":"1972","journal-title":"J Verb Learn Verb Beh"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0050","series-title":"Information campaigns: balancing social values and social change","first-page":"229","article-title":"Message strategies for information campaigns: a social-psychological analysis","author":"Devine","year":"1989"},{"issue":"4","key":"10.1016\/j.critrevonc.2010.10.010_bib0055","doi-asserted-by":"crossref","first-page":"371","DOI":"10.1007\/BF01173312","article-title":"Information processing and feedback: effects of mood and information favourability on the cognitive processing of personally relevant information","volume":"8","author":"Ingram","year":"1984","journal-title":"Cognit Ther Res"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0060","series-title":"Attitudes and persuasion: classic and contemporary approaches","author":"Petty","year":"1981"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0065","series-title":"Advances in experimental social psychology","doi-asserted-by":"crossref","first-page":"123","DOI":"10.1016\/S0065-2601(08)60214-2","article-title":"The elaboration likelihood model of persuasion","author":"Petty","year":"1986"},{"issue":"5","key":"10.1016\/j.critrevonc.2010.10.010_bib0070","doi-asserted-by":"crossref","first-page":"847","DOI":"10.1037\/0022-3514.41.5.847","article-title":"Personal involvement as a determinant of argument-based persuasion","volume":"41","author":"Petty","year":"1981","journal-title":"J Pers Soc Psychol"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0075","doi-asserted-by":"crossref","first-page":"S184","DOI":"10.1111\/j.1460-2466.2006.00289.x","article-title":"Advancing tailored health communication: a persuasion and message effects perspective","volume":"56","author":"Rimer","year":"2006","journal-title":"J Commun"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0080","doi-asserted-by":"crossref","first-page":"2170","DOI":"10.1016\/j.ejca.2007.08.004","article-title":"Step by step development of a clinical pathway for older cancer patients","volume":"43","author":"De Vries","year":"2007","journal-title":"Eur J Cancer"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0085","doi-asserted-by":"crossref","first-page":"383","DOI":"10.1037\/0033-2909.131.3.383","article-title":"Memory and aging in context","volume":"131","author":"Hess","year":"2005","journal-title":"Psychol Bull"},{"issue":"Spec no. 1","key":"10.1016\/j.critrevonc.2010.10.010_bib0090","doi-asserted-by":"crossref","first-page":"57","DOI":"10.1093\/geront\/43.suppl_1.57","article-title":"Theoretical models of cognitive aging and implications for translational research in medicine","volume":"43","author":"Brown","year":"2003","journal-title":"Gerontologist"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0095","doi-asserted-by":"crossref","first-page":"55","DOI":"10.1016\/S0738-3991(03)00081-8","article-title":"Physician-older patient communication about cancer","volume":"50","author":"Greene","year":"2003","journal-title":"Patient Educ Couns"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0100","doi-asserted-by":"crossref","first-page":"2058","DOI":"10.1016\/S0959-8049(99)00301-9","article-title":"Improving communication with cancer patients","volume":"35","author":"Maguire","year":"1999","journal-title":"Eur J Cancer"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0105","series-title":"A framework for the development and evaluation of RCTs for complex interventions to improve health","author":"Medical Research Council","year":"2000"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0110","doi-asserted-by":"crossref","first-page":"a1655","DOI":"10.1136\/bmj.a1655","article-title":"Developing and evaluating complex interventions: the new Medical Research Council guidance","volume":"337","author":"Craig","year":"2008","journal-title":"BMJ"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0115","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1186\/1472-6955-8-1","article-title":"Older cancer patients\u2019 information and support needs surrounding treatment: an evaluation through the eyes of patients, relatives and professionals","volume":"8","author":"Posma","year":"2009","journal-title":"BMC Nurs"},{"issue":"2","key":"10.1016\/j.critrevonc.2010.10.010_bib0120","doi-asserted-by":"crossref","first-page":"149","DOI":"10.1093\/geront\/48.2.149","article-title":"Recall in older cancer patients: measuring memory for medical information","volume":"48","author":"Jansen","year":"2008","journal-title":"Gerontologist"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0125","series-title":"In gesprek over chemotherapie deel 2. Een video-observatie onderzoek naar pati\u00ebntgerichtheid en recall van informatie tijdens verpleegkundige voorlichting aan ouderen met kanker","author":"Van Weert","year":"2008"},{"issue":"17","key":"10.1016\/j.critrevonc.2010.10.010_bib0130","doi-asserted-by":"crossref","first-page":"2967","DOI":"10.1016\/j.ejca.2009.06.001","article-title":"QUOTEchemo: a patient-centered instrument to measure quality of care through the patient's eyes preceding chemotherapy treatment","volume":"45","author":"Van Weert","year":"2009","journal-title":"Eur J Cancer"},{"issue":"2","key":"10.1016\/j.critrevonc.2010.10.010_bib0135","doi-asserted-by":"crossref","first-page":"170","DOI":"10.1002\/pon.1537","article-title":"Patient and companion recall of medical information","volume":"19","author":"Jansen","year":"2010","journal-title":"Psycho-Oncology"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0140","series-title":"In gesprek over chemotherapie deel 1. Handvatten voor pati\u00ebntgerichte voorlichting aan ouderen met kanker","author":"Van Weert","year":"2008"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0145","series-title":"Stress, appraisal, and coping","author":"Lazarus","year":"1984"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0150","doi-asserted-by":"crossref","first-page":"309","DOI":"10.1016\/0277-9536(88)90395-4","article-title":"Relationship between coping and emotion: implications for theory and research","volume":"26","author":"Lazarus","year":"1988","journal-title":"Soc Sci Med"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0155","doi-asserted-by":"crossref","first-page":"435","DOI":"10.1002\/(SICI)1098-240X(199912)22:6<435::AID-NUR2>3.0.CO;2-Q","article-title":"Self-regulation theory and coping with physical illness","volume":"22","author":"Johnson","year":"1999","journal-title":"Res Nurs Health"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0160","series-title":"Handbook of psychology and health","first-page":"219","article-title":"Illness representation and coping with health threats","author":"Leventhal","year":"1984"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0165","series-title":"Cognitive interference: theories, models, and findings","first-page":"175","article-title":"Monitoring and blunting of threatening information: cognitive interference: facilitation in the coping process","author":"Miller","year":"1996"},{"issue":"9","key":"10.1016\/j.critrevonc.2010.10.010_bib0170","doi-asserted-by":"crossref","first-page":"1273","DOI":"10.1054\/bjoc.2001.2073","article-title":"Promoting patient participation and shortening cancer consultations: a randomised trial","volume":"85","author":"Brown","year":"2001","journal-title":"Br J Cancer"},{"issue":"9","key":"10.1016\/j.critrevonc.2010.10.010_bib0175","doi-asserted-by":"crossref","first-page":"962","DOI":"10.1093\/gerona\/59.9.M962","article-title":"Old or frail: what tells us more?","volume":"59A","author":"Schuurmans","year":"2004","journal-title":"J Gerontol"},{"issue":"Special Issue 1","key":"10.1016\/j.critrevonc.2010.10.010_bib0180","first-page":"236","article-title":"Measuring frailty: developing and testing the GFI (Groningen Frailty Indicator)","volume":"41","author":"Steverink","year":"2001","journal-title":"Gerontologist"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0185","series-title":"Handleiding bij de Zelfbeoordelings Vragenlijst (ZBV)","author":"Van der Ploeg","year":"1980"},{"issue":"2","key":"10.1016\/j.critrevonc.2010.10.010_bib0190","doi-asserted-by":"crossref","first-page":"221","DOI":"10.1016\/S0005-7967(00)00030-9","article-title":"Assessing older adults with generalized anxiety: a replication and extension","volume":"39","author":"Stanley","year":"2001","journal-title":"Behav Res Ther"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0195","series-title":"State-Trait Anxiety Inventory (Selfevaluation Questionnaire) [program]","year":"1983"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0200","doi-asserted-by":"crossref","first-page":"361","DOI":"10.1002\/pon.853","article-title":"QUOTE-GENEca: development of a counselee-centered instrument to measure needs and preferences in genetic counselling for hereditary cancer","volume":"14","author":"Pieterse","year":"2005","journal-title":"Psycho-Oncology"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0205","doi-asserted-by":"crossref","first-page":"82","DOI":"10.1046\/j.1369-6513.1998.00004.x","article-title":"Quality of Care from the patients\u2019 perspectives: from theoretical concept to a new measuring instrument","volume":"1","author":"Sixma","year":"1998","journal-title":"Health Expect"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0210","doi-asserted-by":"crossref","first-page":"60","DOI":"10.1186\/1472-6963-7-60","article-title":"The consumer quality index hip knee questionnaire measuring patients\u2019 experiences with quality of care after a total hip of knee arthroplasty","volume":"7","author":"Stubbe","year":"2007","journal-title":"BMC Health Serv Res"},{"issue":"3","key":"10.1016\/j.critrevonc.2010.10.010_bib0215","doi-asserted-by":"crossref","first-page":"250","DOI":"10.1016\/j.pec.2004.06.006","article-title":"Information needs and sources of information among cancer patients: a systematic review of research (1980\u20132003)","volume":"57","author":"Rutten","year":"2005","journal-title":"Patient Educ Couns"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0220","series-title":"Practical statistics for medical research","author":"Altman","year":"1991"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0225","series-title":"MlwiN (version 1.10)","author":"Rasbash","year":"2000"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0230","series-title":"Hierarchical linear models: applications and data management methods","author":"Bryk","year":"1992"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0235","series-title":"Multilevel statistical models","author":"Goldstein","year":"1995"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0240","doi-asserted-by":"crossref","first-page":"695","DOI":"10.1080\/03601270290099723","article-title":"Roles of age and familiarity in learning health information","volume":"28","author":"Brown","year":"2002","journal-title":"Educ Gerontol"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0245","doi-asserted-by":"crossref","first-page":"5450","DOI":"10.1200\/JCO.2007.15.2322","article-title":"Does age really matter? Selective recall of information presented to newly referred cancer patients","volume":"26","author":"Jansen","year":"2008","journal-title":"J Clin Oncol"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0250","doi-asserted-by":"crossref","first-page":"219","DOI":"10.1258\/jrsm.96.5.219","article-title":"Patients\u2019 memory for medical information","volume":"96","author":"Kessels","year":"2003","journal-title":"J Royal Soc Med"},{"issue":"6","key":"10.1016\/j.critrevonc.2010.10.010_bib0255","doi-asserted-by":"crossref","first-page":"1768","DOI":"10.1200\/JCO.2001.19.6.1768","article-title":"Discussing adjuvant cancer therapy","volume":"19","author":"Leigh","year":"2001","journal-title":"J Clin Oncol"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0260","doi-asserted-by":"crossref","first-page":"82","DOI":"10.5694\/j.1326-5377.1995.tb138439.x","article-title":"Impact of an information and consent form on patients having chemotherapy","volume":"162","author":"Olver","year":"1995","journal-title":"Med J Aust"},{"issue":"4","key":"10.1016\/j.critrevonc.2010.10.010_bib0265","doi-asserted-by":"crossref","first-page":"545","DOI":"10.1093\/geront\/45.4.545","article-title":"Improving medication knowledge among older adults with heart failure: a patient-centered approach to instruction design","volume":"45","author":"Morrow","year":"2005","journal-title":"Gerontologist"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0270","doi-asserted-by":"crossref","first-page":"819","DOI":"10.1007\/s00520-007-0226-y","article-title":"Reluctance to disclose difficult diagnoses: a narrative review comparing communication by psychiatrists and oncologists","volume":"5","author":"Mitchell","year":"2007","journal-title":"Support Cancer Care"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0275","doi-asserted-by":"crossref","first-page":"397","DOI":"10.1191\/0269216306pm1156oa","article-title":"Would you like to talk about your future treatment options? Discussing the transition from curative cancer treatment to palliative care","volume":"20","author":"Schofield","year":"2006","journal-title":"Palliat Med"},{"issue":"12 Suppl.","key":"10.1016\/j.critrevonc.2010.10.010_bib0280","first-page":"S77","article-title":"Clinical practice guidelines for communicating prognosis and end-of-life issues with adults in the advanced stages of a life-limiting illness, and their caregivers","volume":"186","author":"Clayton","year":"2007","journal-title":"Med J Aust"},{"issue":"2","key":"10.1016\/j.critrevonc.2010.10.010_bib0285","doi-asserted-by":"crossref","first-page":"284","DOI":"10.1037\/0033-2909.112.2.284","article-title":"Emotional stress and eyewitness memory: a critical review","volume":"112","author":"Christianson","year":"1992","journal-title":"Psychol Bull"},{"issue":"12","key":"10.1016\/j.critrevonc.2010.10.010_bib0290","doi-asserted-by":"crossref","first-page":"1299","DOI":"10.1016\/0191-8869(92)90172-L","article-title":"Mood-States, recall and subjective comprehensibility of medical information in nonpatient volunteers","volume":"13","author":"Pickersgill","year":"1992","journal-title":"Pers Individual Differences"},{"issue":"4","key":"10.1016\/j.critrevonc.2010.10.010_bib0295","doi-asserted-by":"crossref","first-page":"427","DOI":"10.1177\/0959354304044918","article-title":"When less is more: information, emotional arousal and the ecological reframing of the Yerkes-Dodson law","volume":"14","author":"Hanoch","year":"2004","journal-title":"Theory Psychol"},{"issue":"2","key":"10.1016\/j.critrevonc.2010.10.010_bib0300","doi-asserted-by":"crossref","first-page":"95","DOI":"10.1080\/096582100387641","article-title":"Differential recall of central and peripheral details of emotional slides is not a stable phenomenon","volume":"8","author":"Wessel","year":"2000","journal-title":"Memory"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0305","doi-asserted-by":"crossref","first-page":"183","DOI":"10.1037\/h0047707","article-title":"The effect of emotion on cue utilization and the organization of behavior","volume":"66","author":"Easterbrook","year":"1959","journal-title":"Psychol Rev"},{"issue":"2","key":"10.1016\/j.critrevonc.2010.10.010_bib0310","doi-asserted-by":"crossref","first-page":"218","DOI":"10.1016\/j.pec.2009.10.010","article-title":"Emotional and informational patient cues: the impact of nurses\u2019 responses on recall","volume":"79","author":"Jansen","year":"2010","journal-title":"Patient Educ Couns"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0315","doi-asserted-by":"crossref","first-page":"241","DOI":"10.1111\/j.2044-8260.1982.tb00562.x","article-title":"Understanding, memory, satisfaction and compliance","volume":"21","author":"Ley","year":"1982","journal-title":"Br J Clin Psychol"},{"key":"10.1016\/j.critrevonc.2010.10.010_bib0320","doi-asserted-by":"crossref","first-page":"81","DOI":"10.1037\/h0043158","article-title":"The magical number seven, plus or minus two: some limits on our capacity for processing information","volume":"63","author":"Miller","year":"1956","journal-title":"Psychol Rev"}],"container-title":["Critical Reviews in Oncology\/Hematology"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S1040842810002465?httpAccept=text\/xml","content-type":"text\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S1040842810002465?httpAccept=text\/plain","content-type":"text\/plain","content-version":"vor","intended-application":"text-mining"}],"deposited":{"date-parts":[[2020,6,13]],"date-time":"2020-06-13T20:39:24Z","timestamp":1592080764000},"score":1,"resource":{"primary":{"URL":"https:\/\/linkinghub.elsevier.com\/retrieve\/pii\/S1040842810002465"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2011,10]]},"references-count":64,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2011,10]]}},"alternative-id":["S1040842810002465"],"URL":"https:\/\/doi.org\/10.1016\/j.critrevonc.2010.10.010","relation":{},"ISSN":["1040-8428"],"issn-type":[{"value":"1040-8428","type":"print"}],"subject":[],"published":{"date-parts":[[2011,10]]}}}