{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,10,22]],"date-time":"2026-10-22T00:26:05Z","timestamp":1792628765835,"version":"4.5.0"},"reference-count":18,"publisher":"Elsevier BV","issue":"1","license":[{"start":{"date-parts":[[2011,1,1]],"date-time":"2011-01-01T00:00:00Z","timestamp":1293840000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/tdm\/userlicense\/1.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Information &amp; Management"],"published-print":{"date-parts":[[2011,1]]},"DOI":"10.1016\/j.im.2010.12.002","type":"journal-article","created":{"date-parts":[[2010,12,22]],"date-time":"2010-12-22T09:47:06Z","timestamp":1293011226000},"page":"27-36","source":"Crossref","is-referenced-by-count":13,"title":["Online government advisory service innovation through Intelligent Support Systems"],"prefix":"10.1016","volume":"48","author":[{"given":"Manning","family":"Li","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"78","reference":[{"issue":"2","key":"10.1016\/j.im.2010.12.002_bib0005","doi-asserted-by":"crossref","first-page":"187","DOI":"10.1016\/S0167-9236(03)00006-X","article-title":"An empirical investigation of decision-making satisfaction in web-based decision support systems","volume":"37","author":"Baharati","year":"2004","journal-title":"Decision Support Systems"},{"issue":"5","key":"10.1016\/j.im.2010.12.002_bib0010","doi-asserted-by":"crossref","first-page":"41","DOI":"10.1080\/19371910802053224","article-title":"Institutional trust as a determinant of anxiety during the SARS crisis in Hong Kong","volume":"23","author":"Cheung","year":"2008","journal-title":"Social Work in Public Health"},{"issue":"5","key":"10.1016\/j.im.2010.12.002_bib0015","first-page":"623","article-title":"Recruitment on the net: how do organizational web site characteristics influence applicant attraction?","volume":"30","author":"Cober","year":"2004","journal-title":"Journal of Management Information Systems"},{"key":"10.1016\/j.im.2010.12.002_bib0020","series-title":"The 9th Pacific Asia Conference on Information Systems","article-title":"How B2C service quality influences website continuance","author":"Dai","year":"2005"},{"key":"10.1016\/j.im.2010.12.002_bib0025","article-title":"A web-based revolution in Australian public administration?","volume":"1","author":"Dayal","year":"2000","journal-title":"Journal of Information, Law and Technology"},{"key":"10.1016\/j.im.2010.12.002_bib0030","series-title":"Multinational Work Teams: A New Perspective","author":"Earley","year":"2002"},{"issue":"3","key":"10.1016\/j.im.2010.12.002_bib0035","doi-asserted-by":"crossref","first-page":"1481","DOI":"10.1016\/j.dss.2005.12.003","article-title":"The effects of structural characteristics of explanations on use of a DSS","volume":"42","author":"G\u00f6n\u00fcl","year":"2006","journal-title":"Decision Support Systems"},{"issue":"4","key":"10.1016\/j.im.2010.12.002_bib0040","doi-asserted-by":"crossref","first-page":"497","DOI":"10.2307\/249487","article-title":"Explanations from intelligent systems: theoretical foundations and implications for practice","volume":"23","author":"Gregor","year":"1999","journal-title":"MIS Quarterly"},{"issue":"1","key":"10.1016\/j.im.2010.12.002_bib0045","doi-asserted-by":"crossref","first-page":"81","DOI":"10.1006\/ijhc.2000.0432","article-title":"Explanations from knowledge-based systems and cooperative problem solving: an empirical study","volume":"54","author":"Gregor","year":"2001","journal-title":"International Journal of Human\u2013Computer Studies"},{"issue":"3","key":"10.1016\/j.im.2010.12.002_bib0050","doi-asserted-by":"crossref","first-page":"611","DOI":"10.2307\/25148742","article-title":"The nature of theory in information systems","volume":"30","author":"Gregor","year":"2006","journal-title":"MIS Quarterly"},{"issue":"2","key":"10.1016\/j.im.2010.12.002_bib0055","doi-asserted-by":"crossref","first-page":"175","DOI":"10.2307\/20159571","article-title":"The impact of team empowerment on virtual team performance: the moderating role of face-to-face interraction","volume":"47","author":"Kirkman","year":"2004","journal-title":"Academy of Management Journal"},{"issue":"2","key":"10.1016\/j.im.2010.12.002_bib0060","doi-asserted-by":"crossref","first-page":"205","DOI":"10.1287\/isre.13.2.205.83","article-title":"Applying the technology acceptance model and flow theory to online consumer behavior, 13, 2, June, 205\u2013223","volume":"13","author":"Koufaris","year":"2002","journal-title":"Information Systems Research"},{"issue":"7","key":"10.1016\/j.im.2010.12.002_bib0065","doi-asserted-by":"crossref","first-page":"925","DOI":"10.1080\/14783360410001681854","article-title":"Integrating Kano's model into web-community service quality","volume":"15","author":"Kuo","year":"2004","journal-title":"Total Quality Management and Business Excellence"},{"issue":"6","key":"10.1016\/j.im.2010.12.002_bib0070","doi-asserted-by":"crossref","first-page":"349","DOI":"10.1016\/j.im.2008.04.003","article-title":"The effect of decision support system expertise on system use behavior and performance","volume":"45","author":"Lee","year":"2008","journal-title":"Information and Management"},{"issue":"3","key":"10.1016\/j.im.2010.12.002_bib0075","doi-asserted-by":"crossref","first-page":"15","DOI":"10.1002\/dir.20009","article-title":"Strategies for reducing online privacy risks: why consumers read (or don\u2019t read) online privacy notices","volume":"18","author":"Milne","year":"2004","journal-title":"Journal of Interactive Marketing"},{"issue":"1","key":"10.1016\/j.im.2010.12.002_bib0080","doi-asserted-by":"crossref","first-page":"31","DOI":"10.4018\/irmj.2001010104","article-title":"Influence of query-based decision aids on consumer decision making in electronic commerce","volume":"14","author":"Pereira","year":"2001","journal-title":"Information Resources Management Journal"},{"issue":"4","key":"10.1016\/j.im.2010.12.002_bib0085","doi-asserted-by":"crossref","first-page":"317","DOI":"10.1016\/S0378-7206(02)00013-7","article-title":"Satisfaction\/dissatisfaction: are users predisposed?","volume":"40","author":"Woodroof","year":"2003","journal-title":"Information and Management"},{"issue":"1","key":"10.1016\/j.im.2010.12.002_bib0090","doi-asserted-by":"crossref","DOI":"10.1080\/13600830220133530","article-title":"Using web-based legal decision support systems to improve access to justice","volume":"11","author":"Zeleznikow","year":"2002","journal-title":"Information and Communication Technology Law"}],"container-title":["Information &amp; Management"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S0378720610000868?httpAccept=text\/xml","content-type":"text\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S0378720610000868?httpAccept=text\/plain","content-type":"text\/plain","content-version":"vor","intended-application":"text-mining"}],"deposited":{"date-parts":[[2019,6,7]],"date-time":"2019-06-07T07:36:28Z","timestamp":1559892988000},"score":1,"resource":{"primary":{"URL":"https:\/\/linkinghub.elsevier.com\/retrieve\/pii\/S0378720610000868"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2011,1]]},"references-count":18,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2011,1]]}},"alternative-id":["S0378720610000868"],"URL":"https:\/\/doi.org\/10.1016\/j.im.2010.12.002","relation":{},"ISSN":["0378-7206"],"issn-type":[{"value":"0378-7206","type":"print"}],"subject":[],"published":{"date-parts":[[2011,1]]}}}