{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,9,19]],"date-time":"2026-09-19T20:18:46Z","timestamp":1789849126805,"version":"4.0.1"},"reference-count":35,"publisher":"Elsevier BV","issue":"2","license":[{"start":{"date-parts":[[2023,4,1]],"date-time":"2023-04-01T00:00:00Z","timestamp":1680307200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/tdm\/userlicense\/1.0\/"},{"start":{"date-parts":[[2023,4,1]],"date-time":"2023-04-01T00:00:00Z","timestamp":1680307200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/legal\/tdmrep-license"}],"content-domain":{"domain":["clinicalkey.com","clinicalkey.com.au","clinicalkey.es","clinicalkey.fr","clinicalkey.jp","jaapos.org","elsevier.com","sciencedirect.com"],"crossmark-restriction":true},"short-container-title":["Journal of American Association for Pediatric Ophthalmology and Strabismus"],"published-print":{"date-parts":[[2023,4]]},"DOI":"10.1016\/j.jaapos.2023.01.012","type":"journal-article","created":{"date-parts":[[2023,2,28]],"date-time":"2023-02-28T11:32:22Z","timestamp":1677583942000},"page":"77.e1-77.e6","update-policy":"https:\/\/doi.org\/10.1016\/elsevier_cm_policy","source":"Crossref","is-referenced-by-count":9,"title":["Missed appointments in a tertiary academic pediatric ophthalmology and adult strabismus service: cross-sectional study and literature review"],"prefix":"10.1016","volume":"27","author":[{"given":"Christine","family":"Law","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-4287-2328","authenticated-orcid":false,"given":"Caberry W.","family":"Yu","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Gregory D.","family":"Hawley","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Karthikeyan","family":"Manickavachagam","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Wilma M.","family":"Hopman","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-6288-9699","authenticated-orcid":false,"given":"Yi Ning J.","family":"Strube","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"78","reference":[{"key":"10.1016\/j.jaapos.2023.01.012_bib1","doi-asserted-by":"crossref","first-page":"542","DOI":"10.1016\/j.amjmed.2009.11.022","article-title":"The effectiveness of outpatient appointment reminder systems in reducing no-show rates","volume":"123","author":"Parikh","year":"2010","journal-title":"Am J Med"},{"key":"10.1016\/j.jaapos.2023.01.012_bib2","doi-asserted-by":"crossref","first-page":"296","DOI":"10.1017\/S0022215107007906","article-title":"Patient mobile telephone \u201ctext\u201d reminder: a novel way to reduce non-attendance at the ENT out-patient clinic","volume":"122","author":"Geraghty","year":"2008","journal-title":"J\u00a0Laryngol Otol"},{"key":"10.1016\/j.jaapos.2023.01.012_bib3","doi-asserted-by":"crossref","unstructured":"Huang Z, Ashraf M, Gordish-Dressman H, Mudd P. The financial impact of clinic no-show rates in an academic pediatric otolaryngology practice. Am J Otol 20171;38:127-129.","DOI":"10.1016\/j.amjoto.2016.11.004"},{"key":"10.1016\/j.jaapos.2023.01.012_bib4","doi-asserted-by":"crossref","first-page":"13","DOI":"10.1186\/s12913-015-1243-z","article-title":"Prevalence, predictors and economic consequences of no-shows","volume":"16","author":"Kheirkhah","year":"2016","journal-title":"BMC Health Serv Res"},{"key":"10.1016\/j.jaapos.2023.01.012_bib5","doi-asserted-by":"crossref","first-page":"541","DOI":"10.1370\/afm.123","article-title":"Why we don\u2019t come: patient perceptions on no-shows","volume":"2","author":"Lacy","year":"2004","journal-title":"Ann Fam Med"},{"key":"10.1016\/j.jaapos.2023.01.012_bib6","first-page":"513","article-title":"Lead time for appointment and the no-show rate in an ophthalmology clinic","volume":"9","author":"McMullen","year":"2015","journal-title":"Clin Ophthalmol"},{"key":"10.1016\/j.jaapos.2023.01.012_bib7","doi-asserted-by":"crossref","first-page":"210","DOI":"10.1016\/j.ajo.2021.02.020","article-title":"Characteristics associated with new patient appointment no-shows at an academic ophthalmology department in the United States","volume":"229","author":"Chiam","year":"2021","journal-title":"Am J Ophthalmol"},{"key":"10.1016\/j.jaapos.2023.01.012_bib8","doi-asserted-by":"crossref","first-page":"284","DOI":"10.1111\/j.1755-3768.1994.tb02760.x","article-title":"No-show patients in an ophthalmological out-patient department","volume":"72","author":"M\u00e4ntyj\u00e4rvi","year":"1994","journal-title":"Acta Ophthalmol (Copenh)"},{"key":"10.1016\/j.jaapos.2023.01.012_bib9","doi-asserted-by":"crossref","first-page":"591","DOI":"10.1177\/014107689408701007","article-title":"Non-attendance at ophthalmology outpatient clinics","volume":"87","author":"Potamitis","year":"1994","journal-title":"J\u00a0R Soc Med"},{"key":"10.1016\/j.jaapos.2023.01.012_bib10","doi-asserted-by":"crossref","first-page":"553","DOI":"10.1111\/j.1442-9071.2005.01085.x","article-title":"Factors related to non-attendance in a public eye clinic","volume":"33","author":"Koppens","year":"2005","journal-title":"Clin Exp Ophthalmol"},{"key":"10.1016\/j.jaapos.2023.01.012_bib11","doi-asserted-by":"crossref","first-page":"1244","DOI":"10.1136\/bmj.313.7067.1244","article-title":"Waiting times for and attendance at paediatric ophthalmology outpatient appointments","volume":"313","author":"Bowman","year":"1996","journal-title":"BMJ"},{"key":"10.1016\/j.jaapos.2023.01.012_bib12","first-page":"282","article-title":"Compliance with outpatient follow-up recommendations for infants at risk for retinopathy of prematurity","volume":"4","author":"Aprahamian","year":"2000","journal-title":"J\u00a0AAPOS"},{"key":"10.1016\/j.jaapos.2023.01.012_bib13","first-page":"385","article-title":"Identifying barriers to follow-up eye care for children after failed vision screening in a primary care setting","volume":"17","author":"Su","year":"2013","journal-title":"J\u00a0AAPOS"},{"key":"10.1016\/j.jaapos.2023.01.012_bib14","doi-asserted-by":"crossref","first-page":"9","DOI":"10.3928\/01913913-20191101-01","article-title":"Workforce issues in pediatric ophthalmology","volume":"57","author":"Bernstein","year":"2020","journal-title":"J\u00a0Pediatr Ophthalmol Strabismus"},{"key":"10.1016\/j.jaapos.2023.01.012_bib15","doi-asserted-by":"crossref","first-page":"4","DOI":"10.1097\/HCM.0000000000000148","article-title":"Lead time to appointment and no-show rates for new and follow-up patients in an ambulatory clinic","volume":"36","author":"Drewek","year":"2017","journal-title":"Health Care Manag (Frederick)"},{"key":"10.1016\/j.jaapos.2023.01.012_bib16","doi-asserted-by":"crossref","first-page":"198","DOI":"10.1016\/j.pediatrneurol.2014.10.020","article-title":"The estimated cost of \u201cno-shows\u201d in an academic pediatric neurology clinic","volume":"52","author":"Guzek","year":"2015","journal-title":"Pediatr Neurol"},{"key":"10.1016\/j.jaapos.2023.01.012_bib17","doi-asserted-by":"crossref","first-page":"626","DOI":"10.1002\/lary.26816","article-title":"Factors associated with patient no-show rates in an academic otolaryngology practice","volume":"128","author":"Fiorillo","year":"2018","journal-title":"Laryngoscope"},{"key":"10.1016\/j.jaapos.2023.01.012_bib18","doi-asserted-by":"crossref","first-page":"298","DOI":"10.1016\/j.jcjo.2018.01.021","article-title":"Eye care utilization and its determinants in Canada","volume":"53","author":"Aljied","year":"2018","journal-title":"Can J Ophthalmol"},{"key":"10.1016\/j.jaapos.2023.01.012_bib19","doi-asserted-by":"crossref","first-page":"32","DOI":"10.1111\/jhq.12007","article-title":"Characteristics and direct costs of academic pediatric subspecialty outpatient no-show events","volume":"36","author":"Perez","year":"2014","journal-title":"J\u00a0Healthc Qual"},{"key":"10.1016\/j.jaapos.2023.01.012_bib20","doi-asserted-by":"crossref","first-page":"46","DOI":"10.3122\/jabfm.2015.01.140174","article-title":"Improving breast and colon cancer screening rates: a comparison of letters, automated phone calls, or both","volume":"28","author":"Phillips","year":"2015","journal-title":"J\u00a0Am Board Fam Med"},{"key":"10.1016\/j.jaapos.2023.01.012_bib21","doi-asserted-by":"crossref","first-page":"211","DOI":"10.1097\/MAJ.0b013e31824997c6","article-title":"Methods to reduce outpatient non-attendance","volume":"344","author":"Stubbs","year":"2012","journal-title":"Am J Med Sci"},{"key":"10.1016\/j.jaapos.2023.01.012_bib22","doi-asserted-by":"crossref","first-page":"69","DOI":"10.1258\/135581907780279567","article-title":"The effect of telephone reminders on attendance in respiratory outpatient clinics","volume":"12","author":"Roberts","year":"2007","journal-title":"J\u00a0Health Serv Res Policy"},{"key":"10.1016\/j.jaapos.2023.01.012_bib23","first-page":"140","article-title":"The challenges to ophthalmologic follow-up care in at-risk pediatric populations","volume":"17","author":"Williams","year":"2013","journal-title":"J\u00a0AAPOS"},{"key":"10.1016\/j.jaapos.2023.01.012_bib24","doi-asserted-by":"crossref","first-page":"148","DOI":"10.1258\/smj.2011.011112","article-title":"The effect of short messaging service text on non-attendance in a general ophthalmology clinic","volume":"56","author":"Brannan","year":"2011","journal-title":"Scott Med J"},{"key":"10.1016\/j.jaapos.2023.01.012_bib25","doi-asserted-by":"crossref","first-page":"9","DOI":"10.1186\/1471-2415-8-9","article-title":"Effectiveness of mobile-phone short message service (SMS) reminders for ophthalmology outpatient appointments: observational study","volume":"8","author":"Koshy","year":"2008","journal-title":"BMC Ophthalmol"},{"key":"10.1016\/j.jaapos.2023.01.012_bib26","doi-asserted-by":"crossref","first-page":"2463","DOI":"10.1016\/j.ophtha.2012.06.046","article-title":"Effectiveness of a short message reminder in increasing compliance with pediatric cataract treatment: a randomized trial","volume":"119","author":"Lin","year":"2012","journal-title":"Ophthalmology"},{"key":"10.1016\/j.jaapos.2023.01.012_bib27","first-page":"88","article-title":"Factors affecting non-attendance in an ophthalmic outpatient department","volume":"88","author":"King","year":"1995","journal-title":"J\u00a0R Soc Med"},{"key":"10.1016\/j.jaapos.2023.01.012_bib28","first-page":"65","article-title":"Managing the habitual no-show patient","volume":"12","author":"Izard","year":"2005","journal-title":"Fam Pract Manag"},{"key":"10.1016\/j.jaapos.2023.01.012_bib29","first-page":"634","article-title":"A\u00a0multi-method intervention to reduce no-shows in an urban residency clinic","volume":"45","author":"DuMontier","year":"2013","journal-title":"Fam Med"},{"key":"10.1016\/j.jaapos.2023.01.012_bib30","doi-asserted-by":"crossref","first-page":"303","DOI":"10.1901\/jaba.1984.17-303","article-title":"Reducing noncompliance to follow-up appointment keeping at a family practice center","volume":"17","author":"Rice","year":"1984","journal-title":"J\u00a0Appl Behav Anal"},{"key":"10.1016\/j.jaapos.2023.01.012_bib31","doi-asserted-by":"crossref","first-page":"91","DOI":"10.1007\/BF00845130","article-title":"Evaluating the impact of a service fee on patient compliance","volume":"10","author":"Wesch","year":"1987","journal-title":"J\u00a0Behav Med"},{"key":"10.1016\/j.jaapos.2023.01.012_bib32","article-title":"The effects of negative reinforcement on increasing patient adherence to appointments at King Abdullah University Hospital in Jordan","volume":"53","author":"Alyahya","year":"2016","journal-title":"Inquiry"},{"key":"10.1016\/j.jaapos.2023.01.012_bib33","doi-asserted-by":"crossref","first-page":"638","DOI":"10.1093\/fampra\/cmi076","article-title":"Non-attendance in primary care: the views of patients and practices on its causes, impact and solutions","volume":"22","author":"Martin","year":"2005","journal-title":"Fam Pract"},{"key":"10.1016\/j.jaapos.2023.01.012_bib34","doi-asserted-by":"crossref","first-page":"66","DOI":"10.3129\/i08-175","article-title":"Knowledge about glaucoma and barriers to follow-up care in a community glaucoma screening program","volume":"44","author":"Altangerel","year":"2009","journal-title":"Can J Ophthalmol"},{"key":"10.1016\/j.jaapos.2023.01.012_bib35","doi-asserted-by":"crossref","first-page":"509","DOI":"10.2147\/RMHP.S232114","article-title":"Evaluating the impact of patient no-shows on service quality","volume":"13","author":"Marbouh","year":"2020","journal-title":"Risk Manag Healthc Policy"}],"container-title":["Journal of American Association for Pediatric Ophthalmology and Strabismus"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S1091853123000484?httpAccept=text\/xml","content-type":"text\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S1091853123000484?httpAccept=text\/plain","content-type":"text\/plain","content-version":"vor","intended-application":"text-mining"}],"deposited":{"date-parts":[[2025,10,21]],"date-time":"2025-10-21T20:26:21Z","timestamp":1761078381000},"score":1,"resource":{"primary":{"URL":"https:\/\/linkinghub.elsevier.com\/retrieve\/pii\/S1091853123000484"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2023,4]]},"references-count":35,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2023,4]]}},"alternative-id":["S1091853123000484"],"URL":"https:\/\/doi.org\/10.1016\/j.jaapos.2023.01.012","relation":{},"ISSN":["1091-8531"],"issn-type":[{"value":"1091-8531","type":"print"}],"subject":[],"published":{"date-parts":[[2023,4]]},"assertion":[{"value":"Elsevier","name":"publisher","label":"This article is maintained by"},{"value":"Missed appointments in a tertiary academic pediatric ophthalmology and adult strabismus service: cross-sectional study and literature review","name":"articletitle","label":"Article Title"},{"value":"Journal of American Association for Pediatric Ophthalmology and Strabismus","name":"journaltitle","label":"Journal Title"},{"value":"https:\/\/doi.org\/10.1016\/j.jaapos.2023.01.012","name":"articlelink","label":"CrossRef DOI link to publisher maintained version"},{"value":"article","name":"content_type","label":"Content Type"},{"value":"\u00a9 2023 American Association for Pediatric Ophthalmology and Strabismus. Published by Elsevier Inc. All rights reserved.","name":"copyright","label":"Copyright"}]}}