{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,24]],"date-time":"2026-04-24T17:21:07Z","timestamp":1777051267301,"version":"3.51.4"},"reference-count":44,"publisher":"Elsevier BV","issue":"6","license":[{"start":{"date-parts":[[2023,11,1]],"date-time":"2023-11-01T00:00:00Z","timestamp":1698796800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/tdm\/userlicense\/1.0\/"},{"start":{"date-parts":[[2023,11,1]],"date-time":"2023-11-01T00:00:00Z","timestamp":1698796800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/legal\/tdmrep-license"}],"funder":[{"DOI":"10.13039\/100000026","name":"National Institute on Drug Abuse","doi-asserted-by":"publisher","award":["1R01DA052975-01A1"],"award-info":[{"award-number":["1R01DA052975-01A1"]}],"id":[{"id":"10.13039\/100000026","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["clinicalkey.com","clinicalkey.com.au","clinicalkey.es","clinicalkey.fr","clinicalkey.jp","japha.org","elsevier.com","sciencedirect.com"],"crossmark-restriction":true},"short-container-title":["Journal of the American Pharmacists Association"],"published-print":{"date-parts":[[2023,11]]},"DOI":"10.1016\/j.japh.2023.08.002","type":"journal-article","created":{"date-parts":[[2023,8,11]],"date-time":"2023-08-11T16:26:55Z","timestamp":1691771215000},"page":"1796-1802","update-policy":"https:\/\/doi.org\/10.1016\/elsevier_cm_policy","source":"Crossref","is-referenced-by-count":3,"title":["Piloting an opioid callback program in community pharmacies"],"prefix":"10.1016","volume":"63","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-6255-2906","authenticated-orcid":false,"given":"Sara E.","family":"Hernandez","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Aaron M.","family":"Gilson","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-2575-2976","authenticated-orcid":false,"given":"Michele","family":"Gassman","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"suffix":"II","given":"James H.","family":"Ford","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"78","reference":[{"key":"10.1016\/j.japh.2023.08.002_bib4","series-title":"StatPearls. Treasure Island","article-title":"Opioid Toxicity","author":"Oelhaf","year":"2023"},{"issue":"2","key":"10.1016\/j.japh.2023.08.002_bib6","doi-asserted-by":"crossref","first-page":"188","DOI":"10.1111\/acem.12308","article-title":"A\u00a0randomized trial exploring the effect of a telephone call follow-up on care plan compliance among older adults discharged home from the emergency department","volume":"21","author":"Biese","year":"2014","journal-title":"Acad Emerg Med"},{"issue":"6","key":"10.1016\/j.japh.2023.08.002_bib7","first-page":"1349","article-title":"Nurse-led call back program to improve patient follow-up with providers after discharge from the emergency department","volume":"7","author":"Luciani-McGillivray","year":"2020","journal-title":"J\u00a0Patient Exp"},{"issue":"9B","key":"10.1016\/j.japh.2023.08.002_bib8","doi-asserted-by":"crossref","first-page":"26S","DOI":"10.1016\/S0002-9343(01)00966-4","article-title":"The impact of follow-up telephone calls to patients after hospitalization","volume":"111","author":"Dudas","year":"2001","journal-title":"Am J Med"},{"issue":"6","key":"10.1016\/j.japh.2023.08.002_bib9","doi-asserted-by":"crossref","first-page":"557","DOI":"10.2146\/ajhp050177","article-title":"Telephone follow-up of patients receiving antibiotic prescriptions from community pharmacies","volume":"63","author":"Beaucage","year":"2006","journal-title":"Am J Health Syst Pharm"},{"issue":"1","key":"10.1016\/j.japh.2023.08.002_bib10","doi-asserted-by":"crossref","DOI":"10.1542\/peds.2021-055866","article-title":"Decreasing misdiagnoses of urinary tract infections in a pediatric emergency department","volume":"150","author":"Ostrow","year":"2022","journal-title":"Pediatrics"},{"issue":"8","key":"10.1016\/j.japh.2023.08.002_bib11","doi-asserted-by":"crossref","first-page":"986","DOI":"10.3390\/antibiotics10080986","article-title":"An interventional call-back service to improve appropriate use of antibiotics in community pharmacies","volume":"10","author":"Paravattil","year":"2021","journal-title":"Antibiotics (Basel)"},{"issue":"5","key":"10.1016\/j.japh.2023.08.002_bib12","doi-asserted-by":"crossref","first-page":"359","DOI":"10.1177\/1078155217709616","article-title":"The impact of pharmacist telephone calls after discharge on satisfaction of oncology patients: a randomized controlled study","volume":"24","author":"Salmany","year":"2018","journal-title":"J\u00a0Oncol Pharm Pract"},{"issue":"10","key":"10.1016\/j.japh.2023.08.002_bib13","doi-asserted-by":"crossref","first-page":"e909","DOI":"10.4317\/jced.56680","article-title":"Patient compliance to postoperative instructions after third molar surgery comparing traditional verbally and written form versus the effect of a postoperative phone call follow-up a: a randomized clinical study","volume":"12","author":"Aloy-Pr\u00f3sper","year":"2020","journal-title":"J\u00a0Clin Exp Dent"},{"issue":"2","key":"10.1016\/j.japh.2023.08.002_bib14","doi-asserted-by":"crossref","first-page":"182","DOI":"10.1331\/JAPhA.2013.12222","article-title":"Impact of automated telephone messaging on zoster vaccination rates in community pharmacies","volume":"53","author":"Hess","year":"2013","journal-title":"J\u00a0Am Pharm Assoc (2003)"},{"issue":"3","key":"10.1016\/j.japh.2023.08.002_bib15","doi-asserted-by":"crossref","first-page":"344","DOI":"10.1331\/1544345054003732","article-title":"Pharmacist telemonitoring of antidepressant use: effects on pharmacist-patient collaboration","volume":"45","author":"Rickles","year":"2005","journal-title":"J\u00a0Am Pharm Assoc (2003)"},{"issue":"1","key":"10.1016\/j.japh.2023.08.002_bib16","doi-asserted-by":"crossref","first-page":"32","DOI":"10.1097\/MLR.0b013e3181808c17","article-title":"Two pharmacy interventions to improve refill persistence for chronic disease medications: a randomized, controlled trial","volume":"47","author":"Nietert","year":"2009","journal-title":"Med Care"},{"issue":"9","key":"10.1016\/j.japh.2023.08.002_bib17","first-page":"989","article-title":"Effect of automated immunization registry-based telephonic interventions on adult vaccination rates in community pharmacies: a randomized controlled trial","volume":"25","author":"Stolpe","year":"2019","journal-title":"J\u00a0Manag Care Spec Pharm"},{"issue":"6","key":"10.1016\/j.japh.2023.08.002_bib18","doi-asserted-by":"crossref","first-page":"753","DOI":"10.1331\/JAPhA.2012.11001","article-title":"MAP study: RCT of a medication adherence program for patients with type 2 diabetes","volume":"52","author":"Odegard","year":"2012","journal-title":"J\u00a0Am Pharm Assoc (2003)"},{"key":"10.1016\/j.japh.2023.08.002_bib19","doi-asserted-by":"crossref","first-page":"269","DOI":"10.3389\/fphar.2016.00269","article-title":"Effects of Telephone Counseling Intervention by Pharmacists (TelCIP) on medication adherence; results of a cluster randomized trial","volume":"7","author":"Kooij","year":"2016","journal-title":"Front Pharmacol"},{"issue":"4","key":"10.1016\/j.japh.2023.08.002_bib20","doi-asserted-by":"crossref","first-page":"286","DOI":"10.1136\/bmjqs-2018-009177","article-title":"\u2018New Medicine Service\u2019: supporting adherence in people starting a new medication for a long-term condition: 26-week follow-up of a pragmatic randomised controlled trial","volume":"29","author":"Elliott","year":"2020","journal-title":"BMJ Qual Saf"},{"issue":"6","key":"10.1016\/j.japh.2023.08.002_bib21","doi-asserted-by":"crossref","first-page":"797","DOI":"10.1016\/j.pec.2015.02.020","article-title":"Patients' general satisfaction with telephone counseling by pharmacists and effects on satisfaction with information and beliefs about medicines: results from a cluster randomized trial","volume":"98","author":"Kooy","year":"2015","journal-title":"Patient Educ Couns"},{"issue":"5","key":"10.1016\/j.japh.2023.08.002_bib22","doi-asserted-by":"crossref","DOI":"10.1001\/jamanetworkopen.2018.1617","article-title":"Long-term outcomes of the effects of home blood pressure telemonitoring and pharmacist management on blood pressure among adults with uncontrolled hypertension: follow-up of a cluster randomized clinical trial","volume":"1","author":"Margolis","year":"2018","journal-title":"JAMA Netw Open"},{"issue":"1","key":"10.1016\/j.japh.2023.08.002_bib23","doi-asserted-by":"crossref","first-page":"46","DOI":"10.1001\/jama.2013.6549","article-title":"Effect of home blood pressure telemonitoring and pharmacist management on blood pressure control: a cluster randomized clinical trial","volume":"310","author":"Margolis","year":"2013","journal-title":"JAMA"},{"key":"10.1016\/j.japh.2023.08.002_bib24","series-title":"StatPearls","article-title":"Prescription of controlled substances: benefits and risks","author":"Preuss","year":"2023"},{"issue":"1","key":"10.1016\/j.japh.2023.08.002_bib26","doi-asserted-by":"crossref","first-page":"167","DOI":"10.1038\/s41398-020-0847-1","article-title":"America\u2019s opioid crisis: the need for an integrated public health approach","volume":"10","author":"Blanco","year":"2020","journal-title":"Transl Psychiatry"},{"issue":"1","key":"10.1016\/j.japh.2023.08.002_bib27","doi-asserted-by":"crossref","first-page":"218","DOI":"10.1038\/s41380-020-0661-4","article-title":"The changing opioid crisis: development, challenges and opportunities","volume":"26","author":"Volkow","year":"2021","journal-title":"Mol Psychiatry"},{"issue":"7","key":"10.1016\/j.japh.2023.08.002_bib30","first-page":"52","article-title":"Role of the pharmacist in proper medication disposal","volume":"36","author":"York","year":"2011","journal-title":"US Pharm"},{"issue":"6","key":"10.1016\/j.japh.2023.08.002_bib31","doi-asserted-by":"crossref","first-page":"1090","DOI":"10.1016\/j.sapharm.2016.11.003","article-title":"Patient characteristics and healthcare utilization patterns associated with unused medications among medicare patients","volume":"13","author":"Maeng","year":"2017","journal-title":"Res Social Adm Pharm"},{"issue":"2","key":"10.1016\/j.japh.2023.08.002_bib32","first-page":"238","article-title":"Primary prevention of prescription drug misuse among culturally and linguistically diverse suburban communities","volume":"44","author":"Kearney","year":"2019","journal-title":"J\u00a0Community Health"},{"issue":"7","key":"10.1016\/j.japh.2023.08.002_bib33","doi-asserted-by":"crossref","first-page":"780","DOI":"10.1634\/theoncologist.2014-0071","article-title":"Patterns of storage, use, and disposal of opioids among cancer outpatients","volume":"19","author":"Reddy","year":"2014","journal-title":"Oncologist"},{"issue":"1","key":"10.1016\/j.japh.2023.08.002_bib34","doi-asserted-by":"crossref","first-page":"115","DOI":"10.1634\/theoncologist.2016-0266","article-title":"The impact of an educational\u00a0program on patient practices for safe use, storage, and disposal of opioids at a comprehensive cancer center","volume":"22","author":"de la Cruz","year":"2017","journal-title":"Oncologist"},{"issue":"1","key":"10.1016\/j.japh.2023.08.002_bib35","doi-asserted-by":"crossref","first-page":"109","DOI":"10.1016\/j.japh.2020.10.002","article-title":"Effect of drug disposal bag provision on families\u2019 disposal of children\u2019s unused opioids","volume":"61","author":"Cooper","year":"2021","journal-title":"J\u00a0Am Pharm Assoc"},{"issue":"2S","key":"10.1016\/j.japh.2023.08.002_bib36","doi-asserted-by":"crossref","first-page":"S123","DOI":"10.1016\/j.japh.2016.12.075","article-title":"A\u00a0nationwide pharmacy chain responds to the opioid epidemic","volume":"57","author":"Shafer","year":"2017","journal-title":"J\u00a0Am Pharm Assoc (2003)"},{"issue":"2S","key":"10.1016\/j.japh.2023.08.002_bib37","doi-asserted-by":"crossref","first-page":"S135","DOI":"10.1016\/j.japh.2017.01.005","article-title":"Indian Health Service pharmacists engaged in opioid safety initiatives and expanding access to naloxone","volume":"57","author":"Duvivier","year":"2017","journal-title":"J\u00a0Am Pharm Assoc (2003)"},{"issue":"2S","key":"10.1016\/j.japh.2023.08.002_bib38","doi-asserted-by":"crossref","first-page":"S168","DOI":"10.1016\/j.japh.2017.01.022","article-title":"Opioid overdose education and naloxone distribution: Development of the Veterans Health Administration\u2019s national program","volume":"57","author":"Oliva","year":"2017","journal-title":"J\u00a0Am Pharm Assoc (2003)"},{"issue":"7","key":"10.1016\/j.japh.2023.08.002_bib39","doi-asserted-by":"crossref","first-page":"1332","DOI":"10.1016\/j.sapharm.2020.10.004","article-title":"Community pharmacy-based injectable naltrexone service delivery models and best practices","volume":"17","author":"Ford","year":"2021","journal-title":"Res Social Adm Pharm"},{"issue":"1","key":"10.1016\/j.japh.2023.08.002_bib40","doi-asserted-by":"crossref","first-page":"6","DOI":"10.1046\/j.1369-6513.2000.00076.x","article-title":"Clinical decision-making in the context of chronic illness","volume":"3","author":"Watt","year":"2000","journal-title":"Health Expect"},{"key":"10.1016\/j.japh.2023.08.002_bib41","first-page":"725","article-title":"Understanding factors that contribute to the disposal of unused opioid medication","volume":"12","author":"Buffington","year":"2019","journal-title":"J\u00a0Pain Res"},{"issue":"5","key":"10.1016\/j.japh.2023.08.002_bib42","article-title":"Quantifying unused opioids following emergency and ambulatory care: a systematic review and meta-analysis","volume":"3","author":"Dyson","year":"2022","journal-title":"J\u00a0Am Coll Emerg Physicians Open"},{"issue":"6","key":"10.1016\/j.japh.2023.08.002_bib43","doi-asserted-by":"crossref","first-page":"1486","DOI":"10.1002\/emp2.12161","article-title":"Leftover narcotic analgesics among emergency department patients and methods of disposal","volume":"1","author":"Yang","year":"2020","journal-title":"J\u00a0Am Coll Emerg Physicians Open"},{"issue":"3","key":"10.1016\/j.japh.2023.08.002_bib44","doi-asserted-by":"crossref","first-page":"453","DOI":"10.1007\/s40121-017-0168-8","article-title":"Expanding antimicrobial stewardship to urgent care centers through a pharmacist-led culture follow-up program","volume":"6","author":"Dumkow","year":"2017","journal-title":"Infect Dis Ther"},{"issue":"2","key":"10.1016\/j.japh.2023.08.002_bib45","doi-asserted-by":"crossref","first-page":"362","DOI":"10.1016\/j.socscimed.2007.09.001","article-title":"Involvement in treatment decision-making: its meaning to people with diabetes and implications for conceptualisation","volume":"66","author":"Entwistle","year":"2008","journal-title":"Soc Sci Med"},{"issue":"4","key":"10.1016\/j.japh.2023.08.002_bib46","doi-asserted-by":"crossref","first-page":"625","DOI":"10.1080\/08897077.2020.1809606","article-title":"Impact of pharmacist contact via telephone vs letter on rate of acquisition of naloxone rescue kits by patients with opioid use disorder","volume":"42","author":"Hoefling","year":"2021","journal-title":"Subst Abus"},{"issue":"11","key":"10.1016\/j.japh.2023.08.002_bib47","doi-asserted-by":"crossref","first-page":"1066","DOI":"10.1001\/jamasurg.2017.0831","article-title":"Prescription opioid analgesics commonly unused after surgery: a systematic review","volume":"152","author":"Bicket","year":"2017","journal-title":"JAMA Surg"},{"issue":"suppl 1","key":"10.1016\/j.japh.2023.08.002_bib48","doi-asserted-by":"crossref","first-page":"21","DOI":"10.1186\/s40621-020-00257-y","article-title":"Effect of lock boxes and education on safe storage of medications","volume":"7","author":"Webb","year":"2020","journal-title":"Inj Epidemiol"},{"issue":"1","key":"10.1016\/j.japh.2023.08.002_bib49","doi-asserted-by":"crossref","first-page":"237","DOI":"10.1016\/j.japh.2021.08.004","article-title":"At your disposal: a pilot for safely discarding medication in postoperative patients","volume":"62","author":"Roberts","year":"2022","journal-title":"J\u00a0Am Pharm Assoc (2003)"},{"issue":"2","key":"10.1016\/j.japh.2023.08.002_bib50","doi-asserted-by":"crossref","first-page":"174","DOI":"10.1016\/j.pmn.2021.02.002","article-title":"A\u00a0quality improvement initiative addressing safe opioid prescribing and disposal postcesarean delivery","volume":"23","author":"Loomis","year":"2022","journal-title":"Pain Manag Nurs"},{"issue":"8","key":"10.1016\/j.japh.2023.08.002_bib51","doi-asserted-by":"crossref","DOI":"10.1073\/pnas.2113947119","article-title":"Pharmaceutical pollution of the world's rivers","volume":"119","author":"Wilkinson","year":"2022","journal-title":"Proc Natl Acad Sci U S A"}],"container-title":["Journal of the American Pharmacists Association"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S1544319123002534?httpAccept=text\/xml","content-type":"text\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S1544319123002534?httpAccept=text\/plain","content-type":"text\/plain","content-version":"vor","intended-application":"text-mining"}],"deposited":{"date-parts":[[2025,10,27]],"date-time":"2025-10-27T05:52:26Z","timestamp":1761544346000},"score":1,"resource":{"primary":{"URL":"https:\/\/linkinghub.elsevier.com\/retrieve\/pii\/S1544319123002534"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2023,11]]},"references-count":44,"journal-issue":{"issue":"6","published-print":{"date-parts":[[2023,11]]}},"alternative-id":["S1544319123002534"],"URL":"https:\/\/doi.org\/10.1016\/j.japh.2023.08.002","relation":{},"ISSN":["1544-3191"],"issn-type":[{"value":"1544-3191","type":"print"}],"subject":[],"published":{"date-parts":[[2023,11]]},"assertion":[{"value":"Elsevier","name":"publisher","label":"This article is maintained by"},{"value":"Piloting an opioid callback program in community pharmacies","name":"articletitle","label":"Article Title"},{"value":"Journal of the American Pharmacists Association","name":"journaltitle","label":"Journal Title"},{"value":"https:\/\/doi.org\/10.1016\/j.japh.2023.08.002","name":"articlelink","label":"CrossRef DOI link to publisher maintained version"},{"value":"article","name":"content_type","label":"Content Type"},{"value":"\u00a9 2023 American Pharmacists Association\u00ae. Published by Elsevier Inc. All rights reserved.","name":"copyright","label":"Copyright"}]}}