{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,18]],"date-time":"2026-06-18T06:21:05Z","timestamp":1781763665998,"version":"3.54.5"},"reference-count":37,"publisher":"Elsevier BV","issue":"9","license":[{"start":{"date-parts":[[2020,9,1]],"date-time":"2020-09-01T00:00:00Z","timestamp":1598918400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/tdm\/userlicense\/1.0\/"},{"start":{"date-parts":[[2020,9,1]],"date-time":"2020-09-01T00:00:00Z","timestamp":1598918400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/legal\/tdmrep-license"}],"funder":[{"DOI":"10.13039\/100000738","name":"U.S. Department of Veterans Affairs","doi-asserted-by":"publisher","id":[{"id":"10.13039\/100000738","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/100000002","name":"National Institutes of Health","doi-asserted-by":"publisher","award":["R01 DA037601"],"award-info":[{"award-number":["R01 DA037601"]}],"id":[{"id":"10.13039\/100000002","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/100000002","name":"National Institutes of Health","doi-asserted-by":"publisher","award":["K24 DA037804"],"award-info":[{"award-number":["K24 DA037804"]}],"id":[{"id":"10.13039\/100000002","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/100000002","name":"National Institutes of Health","doi-asserted-by":"publisher","award":["P30 AI094189"],"award-info":[{"award-number":["P30 AI094189"]}],"id":[{"id":"10.13039\/100000002","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/100000002","name":"National Institutes of Health","doi-asserted-by":"publisher","award":["U01 DA036935"],"award-info":[{"award-number":["U01 DA036935"]}],"id":[{"id":"10.13039\/100000002","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["clinicalkey.com","clinicalkey.com.au","clinicalkey.es","clinicalkey.fr","clinicalkey.jp","elsevier.com","sciencedirect.com"],"crossmark-restriction":true},"short-container-title":["Patient Education and Counseling"],"published-print":{"date-parts":[[2020,9]]},"DOI":"10.1016\/j.pec.2020.04.016","type":"journal-article","created":{"date-parts":[[2020,4,19]],"date-time":"2020-04-19T09:55:09Z","timestamp":1587290109000},"page":"1745-1751","update-policy":"https:\/\/doi.org\/10.1016\/elsevier_cm_policy","source":"Crossref","is-referenced-by-count":11,"title":["Are clinicians\u2019 self-reported empathic concern and perspective-taking traits associated with their response to patient emotions?"],"prefix":"10.1016","volume":"103","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-8177-5777","authenticated-orcid":false,"given":"Jenny","family":"Park","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Somnath","family":"Saha","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Dingfen","family":"Han","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Monique","family":"Jindal","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-5556-3597","authenticated-orcid":false,"given":"P. Todd","family":"Korthuis","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Richard","family":"Moore","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Mary Catherine","family":"Beach","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"78","reference":[{"key":"10.1016\/j.pec.2020.04.016_bib0005","first-page":"S3","article-title":"Relationship-centered care, J. Gen","volume":"21","author":"Beach","year":"2006","journal-title":"Intern. Med."},{"key":"10.1016\/j.pec.2020.04.016_bib0010","doi-asserted-by":"crossref","first-page":"e76","DOI":"10.3399\/bjgp13X660814","article-title":"Effectiveness of empathy in general practice: A systematic review","volume":"63","author":"Derksen","year":"2013","journal-title":"Br. J. Gen. Pract."},{"key":"10.1016\/j.pec.2020.04.016_bib0015","first-page":"1","article-title":"Empathy present and future","author":"Hall","year":"2018","journal-title":"J. Soc. Psychol."},{"key":"10.1016\/j.pec.2020.04.016_bib0020","doi-asserted-by":"crossref","first-page":"359","DOI":"10.1097\/ACM.0b013e3182086fe1","article-title":"Physicians\u2019 empathy and clinical outcomes for diabetic patients","volume":"86","author":"Hojat","year":"2011","journal-title":"Acad. Med. J. Assoc. Am. Med. Coll."},{"key":"10.1016\/j.pec.2020.04.016_bib0025","doi-asserted-by":"crossref","first-page":"1243","DOI":"10.1097\/ACM.0b013e3182628fbf","article-title":"The relationship between physician empathy and disease complications: An empirical study of primary care physicians and their diabetic patients in Parma, Italy","volume":"87","author":"Del Canale","year":"2012","journal-title":"Acad. Med. J. Assoc. Am. Med. Coll."},{"key":"10.1016\/j.pec.2020.04.016_bib0030","doi-asserted-by":"crossref","first-page":"75","DOI":"10.1007\/s11606-018-4731-0","article-title":"Physician empathy is not associated with laboratory outcomes in diabetes: A cross-sectional study","volume":"34","author":"Chaitoff","year":"2019","journal-title":"J. Gen. Intern. Med."},{"key":"10.1016\/j.pec.2020.04.016_bib0035","article-title":"Association between emergency physician self-reported empathy and patient satisfaction","volume":"13","author":"Wang","year":"2018","journal-title":"PLOS ONE"},{"key":"10.1016\/j.pec.2020.04.016_bib0040","doi-asserted-by":"crossref","first-page":"220","DOI":"10.1016\/j.pec.2015.09.001","article-title":"Clinician empathy is associated with differences in patient-clinician communication behaviors and higher medication self-efficacy in HIV care","volume":"99","author":"Flickinger","year":"2016","journal-title":"Patient Educ. Couns"},{"key":"10.1016\/j.pec.2020.04.016_bib0045","doi-asserted-by":"crossref","first-page":"436","DOI":"10.1016\/j.pec.2012.06.015","article-title":"Providing support to patients in emotional encounters: A new perspective on missed empathic opportunities","volume":"88","author":"Hsu","year":"2012","journal-title":"Patient Educ. Couns"},{"key":"10.1016\/j.pec.2020.04.016_bib0050","first-page":"85","article-title":"A multidimensional approach to individual differences in empathy","author":"Davis","year":"1980","journal-title":"JSAS Catalog of Selected Documents in Psychology."},{"key":"10.1016\/j.pec.2020.04.016_bib0055","doi-asserted-by":"crossref","first-page":"113","DOI":"10.1037\/0022-3514.44.1.113","article-title":"Measuring individual differences in empathy: Evidence for a multidimensional approach","volume":"44","author":"Davis","year":"1983","journal-title":"J. Pers. Soc. Psychol."},{"key":"10.1016\/j.pec.2020.04.016_bib0060","doi-asserted-by":"crossref","first-page":"141","DOI":"10.1016\/j.pec.2010.03.017","article-title":"Coding patient emotional cues and concerns in medical consultations: The Verona coding definitions of emotional sequences (VR-CoDES)","volume":"82","author":"Zimmermann","year":"2011","journal-title":"Patient Educ. Couns"},{"key":"10.1016\/j.pec.2020.04.016_bib0065","doi-asserted-by":"crossref","first-page":"149","DOI":"10.1016\/j.pec.2010.02.024","article-title":"Development of the Verona coding definitions of emotional sequences to code health providers\u2019 responses (VR-CoDES-P) to patient cues and concerns","volume":"82","author":"Del Piccolo","year":"2011","journal-title":"Patient Educ. Couns"},{"key":"10.1016\/j.pec.2020.04.016_bib0070","doi-asserted-by":"crossref","first-page":"2303","DOI":"10.1016\/j.pec.2017.06.026","article-title":"Verona Coding Definitions of Emotional Sequences (VR-CoDES): Conceptual framework and future directions","volume":"100","author":"Piccolo","year":"2017","journal-title":"Patient Educ. Couns"},{"key":"10.1016\/j.pec.2020.04.016_bib0075","doi-asserted-by":"crossref","first-page":"156","DOI":"10.1016\/j.pec.2010.04.036","article-title":"Patient validation of cues and concerns identified according to Verona coding definitions of emotional sequences (VR-CoDES): A video- and interview-based approach","volume":"82","author":"Eide","year":"2011","journal-title":"Patient Educ. Couns"},{"key":"10.1016\/j.pec.2020.04.016_bib0080","doi-asserted-by":"crossref","first-page":"341","DOI":"10.1016\/j.pec.2011.01.004","article-title":"When coders are reliable: The application of three measures to assess inter-rater reliability\/agreement with doctor\u2013patient communication data coded with the VR-CoDES","volume":"82","author":"Fletcher","year":"2011","journal-title":"Patient Educ. Couns"},{"key":"10.1016\/j.pec.2020.04.016_bib0085","doi-asserted-by":"crossref","first-page":"2816","DOI":"10.1007\/s10461-019-02466-z","article-title":"Emotional communication in HIV care: An observational study of patients\u2019 expressed emotions and clinician response","volume":"23","author":"Park","year":"2019","journal-title":"AIDS Behav."},{"key":"10.1016\/j.pec.2020.04.016_bib0090","doi-asserted-by":"crossref","DOI":"10.1016\/j.pec.2020.03.019","article-title":"Racial disparities in clinician responses to patient emotions","author":"Park","year":"2020","journal-title":"Patient Educ. Couns"},{"key":"10.1016\/j.pec.2020.04.016_bib0095","doi-asserted-by":"crossref","first-page":"678","DOI":"10.1001\/jama.1997.03540320082047","article-title":"A model of empathic communication in the medical interview","volume":"277","author":"Suchman","year":"1997","journal-title":"JAMA."},{"key":"10.1016\/j.pec.2020.04.016_bib0100","doi-asserted-by":"crossref","first-page":"1021","DOI":"10.1001\/jama.284.8.1021","article-title":"A study of patient clues and physician responses in primary care and surgical settings","volume":"284","author":"Levinson","year":"2000","journal-title":"JAMA"},{"key":"10.1016\/j.pec.2020.04.016_bib0105","doi-asserted-by":"crossref","first-page":"300","DOI":"10.1016\/j.pec.2010.06.017","article-title":"The effects of physicians\u2019 affect-oriented communication style and raising expectations on analogue patients\u2019 anxiety, affect and expectancies","volume":"80","author":"Verheul","year":"2010","journal-title":"Patient Educ. Couns"},{"key":"10.1016\/j.pec.2020.04.016_bib0110","doi-asserted-by":"crossref","first-page":"1047","DOI":"10.1542\/peds.74.6.1047","article-title":"Pediatric clinicians\u2019 support for parents makes a difference: An outcome-based analysis of clinician-parent interaction","volume":"74","author":"Wasserman","year":"1984","journal-title":"Pediatrics."},{"key":"10.1016\/j.pec.2020.04.016_bib0115","doi-asserted-by":"crossref","first-page":"657","DOI":"10.1097\/00005650-198807000-00002","article-title":"Meta-analysis of correlates of provider behavior in medical encounters","volume":"26","author":"Hall","year":"1988","journal-title":"Med. Care."},{"key":"10.1016\/j.pec.2020.04.016_bib0120","doi-asserted-by":"crossref","first-page":"1860","DOI":"10.1016\/j.jhsa.2015.06.105","article-title":"Physician empathy as a driver of hand surgery patient satisfaction","volume":"40","author":"Menendez","year":"2015","journal-title":"J. Hand Surg"},{"key":"10.1016\/j.pec.2020.04.016_bib0125","doi-asserted-by":"crossref","first-page":"658","DOI":"10.1038\/sj.bjc.6600798","article-title":"Association of perceived physician communication style with patient satisfaction, distress, cancer-related self-efficacy, and perceived control over the disease","volume":"88","author":"Zachariae","year":"2003","journal-title":"Br. J. Cancer"},{"key":"10.1016\/j.pec.2020.04.016_bib0130","doi-asserted-by":"crossref","first-page":"155","DOI":"10.1186\/1471-2458-13-155","article-title":"A survey of how patient-perceived empathy affects the relationship between health literacy and the understanding of information by orthopedic patients?","volume":"13","author":"Chu","year":"2013","journal-title":"BMC Public Health."},{"key":"10.1016\/j.pec.2020.04.016_bib0135","first-page":"1197","article-title":"Identifying and predicting subgroups of information needs among cancer patients: An initial study using latent class analysis","volume":"19","author":"Neumann","year":"2011","journal-title":"Support. Care Cancer Off. J. Multinatl. Assoc. Support. Care Cancer."},{"key":"10.1016\/j.pec.2020.04.016_bib0140","doi-asserted-by":"crossref","first-page":"240","DOI":"10.1016\/j.pec.2008.07.022","article-title":"General practitioner empathy, patient enablement, and patient-reported outcomes in primary care in an area of high socio-economic deprivation in Scotland--a pilot prospective study using structural equation modeling","volume":"73","author":"Mercer","year":"2008","journal-title":"Patient Educ. Couns"},{"key":"10.1016\/j.pec.2020.04.016_bib0145","doi-asserted-by":"crossref","first-page":"112","DOI":"10.1016\/j.jad.2014.05.064","article-title":"The effect of core clinician interpersonal behaviours on depression","volume":"167","author":"Barnicot","year":"2014","journal-title":"J. Affect. Disord."},{"key":"10.1016\/j.pec.2020.04.016_bib0150","doi-asserted-by":"crossref","first-page":"63","DOI":"10.1016\/j.pec.2007.07.003","article-title":"Determinants and patient-reported long-term outcomes of physician empathy in oncology: A structural equation modelling approach","volume":"69","author":"Neumann","year":"2007","journal-title":"Patient Educ. Couns"},{"key":"10.1016\/j.pec.2020.04.016_bib0155","doi-asserted-by":"crossref","first-page":"S89","DOI":"10.4103\/0972-2327.100025","article-title":"Impact of physician empathy on migraine disability and migraineur compliance","volume":"15","author":"Attar","year":"2012","journal-title":"Ann. Indian Acad. Neurol."},{"key":"10.1016\/j.pec.2020.04.016_bib0160","doi-asserted-by":"crossref","first-page":"1239","DOI":"10.2147\/PPA.S62925","article-title":"Short- and long-term subjective medical treatment outcome of trauma surgery patients: The importance of physician empathy, Patient Prefer","volume":"8","author":"Steinhausen","year":"2014","journal-title":"Adherence"},{"key":"10.1016\/j.pec.2020.04.016_bib0165","doi-asserted-by":"crossref","first-page":"390","DOI":"10.1016\/j.pec.2011.01.009","article-title":"Perception of empathy in the therapeutic encounter: Effects on the common cold","volume":"85","author":"Rakel","year":"2011","journal-title":"Patient Educ. Couns"},{"key":"10.1016\/j.pec.2020.04.016_bib0170","doi-asserted-by":"crossref","first-page":"311","DOI":"10.1370\/afm.2421","article-title":"Association between primary care practitioner empathy and risk of cardiovascular events and all-cause mortality among patients with type 2 diabetes: A population-based prospective cohort study","volume":"17","author":"Dambha-Miller","year":"2019","journal-title":"Ann. Fam. Med."},{"key":"10.1016\/j.pec.2020.04.016_bib0175","doi-asserted-by":"crossref","first-page":"223","DOI":"10.1007\/BF02173082","article-title":"Patient-directed gaze as a tool for discovering and handling psychosocial problems in general practice","volume":"19","author":"Bensing","year":"1995","journal-title":"J. Nonverbal Behav."},{"key":"10.1016\/j.pec.2020.04.016_bib0180","doi-asserted-by":"crossref","first-page":"149","DOI":"10.1007\/s10919-009-0070-5","article-title":"Psychosocial correlates of interpersonal sensitivity: A meta-analysis","volume":"33","author":"Hall","year":"2009","journal-title":"J. Nonverbal Behav."},{"key":"10.1016\/j.pec.2020.04.016_bib0185","doi-asserted-by":"crossref","first-page":"54","DOI":"10.1037\/a0017286","article-title":"Emotional intelligence: An integrative meta-analysis and cascading model","volume":"95","author":"Joseph","year":"2010","journal-title":"J. Appl. Psychol."}],"container-title":["Patient Education and Counseling"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S0738399120302032?httpAccept=text\/xml","content-type":"text\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S0738399120302032?httpAccept=text\/plain","content-type":"text\/plain","content-version":"vor","intended-application":"text-mining"}],"deposited":{"date-parts":[[2026,4,30]],"date-time":"2026-04-30T18:21:07Z","timestamp":1777573267000},"score":1,"resource":{"primary":{"URL":"https:\/\/linkinghub.elsevier.com\/retrieve\/pii\/S0738399120302032"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020,9]]},"references-count":37,"journal-issue":{"issue":"9","published-print":{"date-parts":[[2020,9]]}},"alternative-id":["S0738399120302032"],"URL":"https:\/\/doi.org\/10.1016\/j.pec.2020.04.016","relation":{},"ISSN":["0738-3991"],"issn-type":[{"value":"0738-3991","type":"print"}],"subject":[],"published":{"date-parts":[[2020,9]]},"assertion":[{"value":"Elsevier","name":"publisher","label":"This article is maintained by"},{"value":"Are clinicians\u2019 self-reported empathic concern and perspective-taking traits associated with their response to patient emotions?","name":"articletitle","label":"Article Title"},{"value":"Patient Education and Counseling","name":"journaltitle","label":"Journal Title"},{"value":"https:\/\/doi.org\/10.1016\/j.pec.2020.04.016","name":"articlelink","label":"CrossRef DOI link to publisher maintained version"},{"value":"article","name":"content_type","label":"Content Type"},{"value":"\u00a9 2020 Elsevier B.V. All rights reserved.","name":"copyright","label":"Copyright"}]}}