{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,10,15]],"date-time":"2026-10-15T03:46:36Z","timestamp":1792035996570,"version":"4.4.0"},"reference-count":49,"publisher":"Elsevier BV","license":[{"start":{"date-parts":[[2026,9,1]],"date-time":"2026-09-01T00:00:00Z","timestamp":1788220800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/tdm\/userlicense\/1.0\/"},{"start":{"date-parts":[[2026,9,1]],"date-time":"2026-09-01T00:00:00Z","timestamp":1788220800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/legal\/tdmrep-license"},{"start":{"date-parts":[[2026,7,22]],"date-time":"2026-07-22T00:00:00Z","timestamp":1784678400000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"funder":[{"DOI":"10.13039\/100007797","name":"University of Helsinki","doi-asserted-by":"publisher","id":[{"id":"10.13039\/100007797","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["elsevier.com","sciencedirect.com"],"crossmark-restriction":true},"short-container-title":["Exploratory Research in Clinical and Social Pharmacy"],"published-print":{"date-parts":[[2026,9]]},"DOI":"10.1016\/j.rcsop.2026.100827","type":"journal-article","created":{"date-parts":[[2026,7,25]],"date-time":"2026-07-25T15:41:59Z","timestamp":1784994119000},"page":"100827","update-policy":"https:\/\/doi.org\/10.1016\/elsevier_cm_policy","source":"Crossref","is-referenced-by-count":0,"special_numbering":"C","title":["Diffusion of innovations of digital and remote services in Finnish community pharmacies during the early phase of the COVID-19 pandemic: A National Survey"],"prefix":"10.1016","volume":"23","author":[{"ORCID":"https:\/\/orcid.org\/0009-0003-8196-7896","authenticated-orcid":false,"given":"Paula","family":"Timonen","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0007-4706-9346","authenticated-orcid":false,"given":"Katja","family":"Ojanper\u00e4","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0007-1942-0469","authenticated-orcid":false,"given":"Eeva","family":"Savela","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-6077-5671","authenticated-orcid":false,"given":"Marja","family":"Airaksinen","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"78","reference":[{"issue":"4","key":"10.1016\/j.rcsop.2026.100827_bb0005","doi-asserted-by":"crossref","first-page":"649","DOI":"10.1016\/j.hlpt.2020.08.005","article-title":"COVID-19 pandemic in Finland \u2013 preliminary analysis on health system response and economic consequences","volume":"9","author":"Tiirinki","year":"2020","journal-title":"Health Policy Technol"},{"issue":"27","key":"10.1016\/j.rcsop.2026.100827_bb0010","article-title":"Telehealth interventions in pharmacy practice: systematic review of reviews and recommendations","volume":"7","author":"Chong","year":"2025","journal-title":"J Med Internet Res"},{"issue":"9","key":"10.1016\/j.rcsop.2026.100827_bb0015","doi-asserted-by":"crossref","first-page":"940","DOI":"10.1016\/j.sapharm.2024.06.010","article-title":"Crisis management in community pharmacies during a pandemic","volume":"20","author":"Latonen","year":"2024","journal-title":"Res Social Adm Pharm"},{"issue":"1","key":"10.1016\/j.rcsop.2026.100827_bb0020","doi-asserted-by":"crossref","first-page":"667","DOI":"10.1186\/s12913-020-05469-y","article-title":"Factors associated with health service orientation and active product marketing orientation in Finnish community pharmacies: a nationwide study among private pharmacy owners","volume":"20","author":"Jokinen","year":"2020","journal-title":"BMC Health Serv Res"},{"key":"10.1016\/j.rcsop.2026.100827_bb0025","doi-asserted-by":"crossref","first-page":"210","DOI":"10.1111\/ijpp.12376","article-title":"Tele-pharmacy in rural Scotland: a proof of concept study","volume":"25","author":"Inch","year":"2017","journal-title":"Int J Pharm Pract"},{"issue":"1\u20132","key":"10.1016\/j.rcsop.2026.100827_bb0030","doi-asserted-by":"crossref","first-page":"105","DOI":"10.1177\/1357633X18799796","article-title":"Medication safety in a German telemedicine centre: implementation of a telepharmaceutical expert consultation in addition to existing tele-intensive care unit services","volume":"26","author":"Amkreutz","year":"2020","journal-title":"J Telemed Telecare"},{"key":"10.1016\/j.rcsop.2026.100827_bb0035","doi-asserted-by":"crossref","first-page":"72","DOI":"10.1186\/s12913-023-09071-w","article-title":"Adaptations in the role of pharmacists under the conditions of the COVID-19 pandemic: a systematic review and Meta-analysis","volume":"23","author":"Kambayashi","year":"2023","journal-title":"BMC Health Serv Res"},{"issue":"1","key":"10.1016\/j.rcsop.2026.100827_bb0040","doi-asserted-by":"crossref","first-page":"2002","DOI":"10.1016\/j.sapharm.2020.07.001","article-title":"Impact of the COVID-19 epidemic on the provision of pharmaceutical care in community pharmacies","volume":"17","author":"Koster","year":"2021","journal-title":"Res Social Adm Pharm"},{"key":"10.1016\/j.rcsop.2026.100827_bb0045","first-page":"1","article-title":"COVID-19: how can rural community pharmacies respond to the outbreak?","author":"Adunlin","year":"2020","journal-title":"J Rural Health"},{"issue":"7","key":"10.1016\/j.rcsop.2026.100827_bb0050","doi-asserted-by":"crossref","DOI":"10.3390\/medicina55070327","article-title":"Telepharmacy services: present status and future perspectives: a review","volume":"55","author":"Baldoni","year":"2019","journal-title":"Medicina"},{"issue":"7","key":"10.1016\/j.rcsop.2026.100827_bb0055","first-page":"505","article-title":"Community pharmacy services in the late COVID-19 period: what has driven change?","volume":"21","author":"Vogler","year":"2025","journal-title":"RSAP"},{"issue":"2","key":"10.1016\/j.rcsop.2026.100827_bb0065","first-page":"1","article-title":"Finland: health system review","volume":"21","author":"Keskim\u00e4ki","year":"2019","journal-title":"Health Syst Transit"},{"key":"10.1016\/j.rcsop.2026.100827_bb0070","author":"Medicines Act 395\/1987"},{"issue":"1","key":"10.1016\/j.rcsop.2026.100827_bb0075","doi-asserted-by":"crossref","DOI":"10.18549\/PharmPract.2021.1.2288","article-title":"Policy and vision for community pharmacies in Finland: a roadmap towards enhanced integration and reduced costs","volume":"19","author":"Airaksinen","year":"2021","journal-title":"Pharm Pract (Granada)"},{"key":"10.1016\/j.rcsop.2026.100827_bb0080","author":"The Association of Finnish Pharmacies"},{"key":"10.1016\/j.rcsop.2026.100827_bb0085","series-title":"Information technology development needs in community pharmacies: a strategic approach","author":"Westerling","year":"2011"},{"issue":"1","key":"10.1016\/j.rcsop.2026.100827_bb0090","doi-asserted-by":"crossref","first-page":"74","DOI":"10.1186\/s12877-018-0737-z","article-title":"Coordinating resources for prospective medication risk management of older home care clients in primary care: procedure development and RCT study design for demonstrating its effectiveness","volume":"18","author":"Toivo","year":"2018","journal-title":"BMC Geriatr"},{"issue":"21","key":"10.1016\/j.rcsop.2026.100827_bb0095","doi-asserted-by":"crossref","DOI":"10.3390\/ijerph17218186","article-title":"Medication risk management in routine dispensing in community pharmacies","volume":"17","author":"Kallio","year":"2020","journal-title":"Int J Environ Res Public Health"},{"key":"10.1016\/j.rcsop.2026.100827_bb0100","doi-asserted-by":"crossref","DOI":"10.1016\/j.healthpol.2025.105285","article-title":"Promoting outpatient medication safety in Finland: a mid-term review of a national medication safety programme for community pharmacies (2021\u20132026)","volume":"155","author":"M\u00e4kinen","year":"2025","journal-title":"Health Policy"},{"key":"10.1016\/j.rcsop.2026.100827_bb0105","author":"The Association of Finnish Pharmacies"},{"key":"10.1016\/j.rcsop.2026.100827_bb0110","series-title":"Health services or sales work: strategic development of pharmacy operations in a changing operating environment","author":"Jokinen","year":"2020"},{"key":"10.1016\/j.rcsop.2026.100827_bb0115","unstructured":"The European Parliament and the Council. Directive 2001\/83\/EC (Medicinal products for human use). 2011. Accessed 5 October 2025. https:\/\/eur-lex.europa.eu\/legal-content\/en\/TXT\/?uri=CELEX:32011L0062; 2025."},{"key":"10.1016\/j.rcsop.2026.100827_bb0120","author":"Finnish Medicines Agency Fimea"},{"key":"10.1016\/j.rcsop.2026.100827_bb0125","series-title":"Diffusion of Innovations","author":"Rogers","year":"2003"},{"key":"10.1016\/j.rcsop.2026.100827_bb0130","series-title":"Implementation of the mandatory internship in the undergraduate pharmacy curriculum at the University of Helsinki, Finland","author":"Leiman","year":"2025"},{"key":"10.1016\/j.rcsop.2026.100827_bb0135","series-title":"From paper to cyber \u2013 medicines information as a strategic goal in Finland and the European Union","author":"Mononen","year":"2020"},{"issue":"1","key":"10.1016\/j.rcsop.2026.100827_bb0140","article-title":"Trends in dispensing errors reported in Finnish community pharmacies in 2015\u20132020: a national retrospective register-based study","volume":"25","author":"M\u00e4kinen","year":"2024","journal-title":"BMC Fam Pract"},{"key":"10.1016\/j.rcsop.2026.100827_bb0145","doi-asserted-by":"crossref","first-page":"559","DOI":"10.1016\/j.sapharm.2015.09.004","article-title":"Identifying high risk medications causing potential drug\u2013drug interactions in outpatients: a prescription database study based on an online surveillance system","volume":"12","author":"Toivo","year":"2016","journal-title":"Res Social Adm Pharm"},{"key":"10.1016\/j.rcsop.2026.100827_bb0150","author":"World Health Organisation"},{"key":"10.1016\/j.rcsop.2026.100827_bb0155","author":"The Government of Finland"},{"key":"10.1016\/j.rcsop.2026.100827_bb0160","author":"Easymedi"},{"key":"10.1016\/j.rcsop.2026.100827_bb0165","author":"Maxx Hoitotieto"},{"key":"10.1016\/j.rcsop.2026.100827_bb0170","author":"Remomedi"},{"key":"10.1016\/j.rcsop.2026.100827_bb0175","author":"Finnish Medicines Agency Fimea"},{"key":"10.1016\/j.rcsop.2026.100827_bb0180","author":"Finnish Medicines Agency Fimea"},{"key":"10.1016\/j.rcsop.2026.100827_bb0185","author":"TENK The Finnish National Board on Research Integrity"},{"key":"10.1016\/j.rcsop.2026.100827_bb0190","author":"The Association of Finnish Pharmacies"},{"key":"10.1016\/j.rcsop.2026.100827_bb0195","author":"Finnish Medicines Agency Fimea"},{"key":"10.1016\/j.rcsop.2026.100827_bb0200","author":"Finnish Medicines Agency Fimea"},{"issue":"4","key":"10.1016\/j.rcsop.2026.100827_bb0205","first-page":"183","article-title":"Telepharmacy during COVID-19: a scoping review","volume":"9","author":"Unni","year":"2021","journal-title":"Pharmacy (Basel)"},{"key":"10.1016\/j.rcsop.2026.100827_bb0210","doi-asserted-by":"crossref","first-page":"1613","DOI":"10.1111\/jgs.15416","article-title":"Community pharmacists\u2019 contribution to medication reviews for older adults: a systematic review","volume":"66","author":"Kallio","year":"2018","journal-title":"J Am Geriatr Soc"},{"issue":"2","key":"10.1016\/j.rcsop.2026.100827_bb0215","doi-asserted-by":"crossref","first-page":"345","DOI":"10.1007\/s11096-013-9899-0","article-title":"Starting an automated dose dispensing service provided by community pharmacies in Finland","volume":"36","author":"Sinnem\u00e4ki","year":"2014","journal-title":"Int J Clin Pharmacol"},{"issue":"2","key":"10.1016\/j.rcsop.2026.100827_bb0220","doi-asserted-by":"crossref","first-page":"209","DOI":"10.1089\/tmj.2021.0575","article-title":"Telepharmacy: a systematic review of field application, benefits, limitations, and applicability during the COVID-19 pandemic","volume":"29","author":"Dat","year":"2023","journal-title":"Telemed J E Health"},{"key":"10.1016\/j.rcsop.2026.100827_bb0225","article-title":"A cross-sectional investigation of the impact of COVID-19 on community pharmacy","volume":"6","author":"Gicic","year":"2022","journal-title":"Explor Res Clin Soc Pharm"},{"key":"10.1016\/j.rcsop.2026.100827_bb0230","author":"World Health Organization"},{"issue":"2","key":"10.1016\/j.rcsop.2026.100827_bb0235","doi-asserted-by":"crossref","first-page":"176","DOI":"10.1177\/0897190018791060","article-title":"Telepharmacy: a new paradigm for our profession","volume":"33","author":"Le","year":"2020","journal-title":"J Pharm Pract"},{"issue":"1","key":"10.1016\/j.rcsop.2026.100827_bb0240","first-page":"101","article-title":"Internet in the pharmaceutical industry: infrastructure issues","volume":"18","author":"Lin","year":"2000","journal-title":"Am Bus Rev"},{"key":"10.1016\/j.rcsop.2026.100827_bb0245","author":"The European Commission"},{"issue":"5","key":"10.1016\/j.rcsop.2026.100827_bb0250","doi-asserted-by":"crossref","first-page":"646","DOI":"10.1093\/poq\/nfl033","article-title":"Nonresponse rates and nonresponse bias in household surveys","volume":"70","author":"Groves","year":"2006","journal-title":"Public Opin Q"}],"container-title":["Exploratory Research in Clinical and Social Pharmacy"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S2667276626001253?httpAccept=text\/xml","content-type":"text\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S2667276626001253?httpAccept=text\/plain","content-type":"text\/plain","content-version":"vor","intended-application":"text-mining"}],"deposited":{"date-parts":[[2026,10,15]],"date-time":"2026-10-15T03:07:53Z","timestamp":1792033673000},"score":1,"resource":{"primary":{"URL":"https:\/\/linkinghub.elsevier.com\/retrieve\/pii\/S2667276626001253"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2026,9]]},"references-count":49,"alternative-id":["S2667276626001253"],"URL":"https:\/\/doi.org\/10.1016\/j.rcsop.2026.100827","relation":{},"ISSN":["2667-2766"],"issn-type":[{"value":"2667-2766","type":"print"}],"subject":[],"published":{"date-parts":[[2026,9]]},"assertion":[{"value":"Elsevier","name":"publisher","label":"This article is maintained by"},{"value":"Diffusion of innovations of digital and remote services in Finnish community pharmacies during the early phase of the COVID-19 pandemic: A National Survey","name":"articletitle","label":"Article Title"},{"value":"Exploratory Research in Clinical and Social Pharmacy","name":"journaltitle","label":"Journal Title"},{"value":"https:\/\/doi.org\/10.1016\/j.rcsop.2026.100827","name":"articlelink","label":"CrossRef DOI link to publisher maintained version"},{"value":"article","name":"content_type","label":"Content Type"},{"value":"\u00a9 2026 The Authors. Published by Elsevier Inc.","name":"copyright","label":"Copyright"}],"article-number":"100827"}}