{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,8]],"date-time":"2026-07-08T17:42:12Z","timestamp":1783532532254,"version":"3.55.0"},"reference-count":73,"publisher":"Elsevier BV","license":[{"start":{"date-parts":[[2022,12,1]],"date-time":"2022-12-01T00:00:00Z","timestamp":1669852800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/tdm\/userlicense\/1.0\/"},{"start":{"date-parts":[[2022,12,1]],"date-time":"2022-12-01T00:00:00Z","timestamp":1669852800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/legal\/tdmrep-license"},{"start":{"date-parts":[[2022,8,26]],"date-time":"2022-08-26T00:00:00Z","timestamp":1661472000000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/creativecommons.org\/licenses\/by-nc-nd\/4.0\/"}],"content-domain":{"domain":["elsevier.com","sciencedirect.com"],"crossmark-restriction":true},"short-container-title":["Research in Transportation Business & Management"],"published-print":{"date-parts":[[2022,12]]},"DOI":"10.1016\/j.rtbm.2022.100880","type":"journal-article","created":{"date-parts":[[2022,8,26]],"date-time":"2022-08-26T02:49:43Z","timestamp":1661482183000},"page":"100880","update-policy":"https:\/\/doi.org\/10.1016\/elsevier_cm_policy","source":"Crossref","is-referenced-by-count":10,"special_numbering":"PC","title":["An accessible and inclusive public transportation management response to COVID-19 through a co-creation process with people with disability. The case of Metro Barcelona"],"prefix":"10.1016","volume":"45","author":[{"given":"Monica Cerdan","family":"Chiscano","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Simon","family":"Darcy","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"78","reference":[{"key":"10.1016\/j.rtbm.2022.100880_bb0005","series-title":"Advances in Mobility-as-a-Service Systems. CSUM 2020. Advances in intelligent systems and computing","article-title":"Engaging Residents of Thessaloniki on Sustainable Mobility Through a Citizens\u2019 Panel: Considerations and Implications from a Methodological and Practical Perspective","volume":"Vol. 1278","author":"Amprasi","year":"2021"},{"issue":"5","key":"10.1016\/j.rtbm.2022.100880_bb0010","doi-asserted-by":"crossref","DOI":"10.1016\/S2468-2667(20)30061-X","article-title":"COVID-19 and the consequences of isolating the elderly","volume":"5","author":"Armitage","year":"2020","journal-title":"The Lancet Public Health"},{"issue":"3","key":"10.1016\/j.rtbm.2022.100880_bb0015","doi-asserted-by":"crossref","first-page":"305","DOI":"10.1080\/02687030701382841","article-title":"Communicatively accessible public transport for people with aphasia: A pilot study","volume":"22","author":"Ashton","year":"2008","journal-title":"Aphasiology"},{"key":"10.1016\/j.rtbm.2022.100880_bb0020","series-title":"Qualitative data analysis with NVivo","author":"Bazeley","year":"2007"},{"key":"10.1016\/j.rtbm.2022.100880_bb0025","doi-asserted-by":"crossref","DOI":"10.1016\/j.jtrangeo.2021.103167","article-title":"Public transport trends in Australia during the COVID-19 pandemic: An investigation of the influence of bio-security concerns on trip behaviour","volume":"96","author":"Beck","year":"2021","journal-title":"Journal of Transport Geography"},{"issue":"1","key":"10.1016\/j.rtbm.2022.100880_bb0030","doi-asserted-by":"crossref","first-page":"52","DOI":"10.1177\/1044207317702070","article-title":"Public transportation: An investigation of barriers for people with disabilities","volume":"28","author":"Bezyak","year":"2017","journal-title":"Journal of Disability Policy Studies"},{"issue":"3","key":"10.1016\/j.rtbm.2022.100880_bb0035","doi-asserted-by":"crossref","DOI":"10.1016\/j.dhjo.2020.100943","article-title":"The public health response to the COVID-19 pandemic for people with disabilities","volume":"13","author":"Boyle","year":"2020","journal-title":"Disability Health Journal"},{"key":"10.1016\/j.rtbm.2022.100880_bb0040","doi-asserted-by":"crossref","DOI":"10.1016\/j.trip.2020.100151","article-title":"Responsible transport: A post-COVID agenda for transport policy and practice","volume":"6","author":"Budd","year":"2020","journal-title":"Transportation Research Interdisciplinary Perspectives"},{"key":"10.1016\/j.rtbm.2022.100880_bb0045","doi-asserted-by":"crossref","first-page":"69","DOI":"10.1016\/j.tourman.2017.09.014","article-title":"Co-created value: Multidimensional scale and nomological network","volume":"65","author":"Busser","year":"2018","journal-title":"Tourism Management"},{"key":"10.1016\/j.rtbm.2022.100880_bb0050","author":"Centre for Universal Design"},{"key":"10.1016\/j.rtbm.2022.100880_bb0055","article-title":"Improving the design of urban transport experience with people with disabilities","volume":"100596","author":"Cerdan Chiscano","year":"2020","journal-title":"Research in Transportation Business & Management"},{"key":"10.1016\/j.rtbm.2022.100880_bb0060","series-title":"Paper presented at the Transportation Research Board (TRB) Annual Meeting, Washington, DC","article-title":"The relationship between transportation, density, and the employment of individuals with disabilities","author":"Christensen","year":"2014"},{"key":"10.1016\/j.rtbm.2022.100880_bb0065","doi-asserted-by":"crossref","DOI":"10.1016\/j.trip.2020.100263","article-title":"Impacts of COVID-19 on access to transportation for people with disabilities","volume":"8","author":"Cochran","year":"2020","journal-title":"Transportation Research Interdisciplinary Perspectives"},{"key":"10.1016\/j.rtbm.2022.100880_bb0070","series-title":"Qualitative Inquiry & Research Design: Choosing among five approaches","author":"Cresswell","year":"2007"},{"issue":"6","key":"10.1016\/j.rtbm.2022.100880_bb0075","doi-asserted-by":"crossref","first-page":"816","DOI":"10.1016\/j.tourman.2009.08.010","article-title":"Inherent complexity: Disability, accessible tourism and accommodation information preferences","volume":"31","author":"Darcy","year":"2010","journal-title":"Tourism Management"},{"key":"10.1016\/j.rtbm.2022.100880_bib376","doi-asserted-by":"crossref","first-page":"E8","DOI":"10.1017\/jht.2012.9","article-title":"(Dis)Embodied Air Travel Experiences: Disability, Discrimination and the Affect of a Discontinuous Air Travel Chain","volume":"19","author":"Darcy","year":"2012","journal-title":"Journal of Hospitality and Tourism Management"},{"issue":"4","key":"10.1016\/j.rtbm.2022.100880_bb0080","first-page":"341","article-title":"I\u2019ve got a mobile phone too! Hard and soft assistive technology customization and supportive call centres for people with disability","volume":"12","author":"Darcy","year":"2017","journal-title":"Disability and Rehabilitation: Assistive Technology"},{"key":"10.1016\/j.rtbm.2022.100880_bb0085","article-title":"The effect of COVID-19 and subsequent social distancing on travel behavior","volume":"10","author":"De Vos","year":"2020","journal-title":"Transport. Research Interdisciplinary Perspective"},{"issue":"2","key":"10.1016\/j.rtbm.2022.100880_bb0090","doi-asserted-by":"crossref","first-page":"227","DOI":"10.2752\/175630615X14212498964312","article-title":"Experience-based co-design and healthcare improvement: Realizing participatory design in the public sector","volume":"18","author":"Donetto","year":"2015","journal-title":"Design Journal"},{"key":"10.1016\/j.rtbm.2022.100880_bb0095","article-title":"Mitigating the wider health effects of covid-19 pandemic response","volume":"369","author":"Douglas","year":"2020","journal-title":"BMJ"},{"key":"10.1016\/j.rtbm.2022.100880_bb0100","doi-asserted-by":"crossref","first-page":"60","DOI":"10.1016\/j.tranpol.2021.01.012","article-title":"Transport mode use during the COVID-19 lockdown period in Germany: The car became more important, public transport lost ground","volume":"103","author":"Eisenmann","year":"2021","journal-title":"Transport Policy"},{"issue":"3","key":"10.1016\/j.rtbm.2022.100880_bb0105","doi-asserted-by":"crossref","first-page":"299","DOI":"10.1177\/1470593116636088","article-title":"The reciprocal intertwining of practice and experience in value creation","volume":"16","author":"Ellway","year":"2016","journal-title":"Marketing Theory"},{"key":"10.1016\/j.rtbm.2022.100880_bb0110","doi-asserted-by":"crossref","first-page":"65","DOI":"10.1016\/j.jairtraman.2017.10.008","article-title":"Air connectivity in remote regions: A comprehensive review of existing transport policies worldwide","volume":"66","author":"Fageda","year":"2018","journal-title":"Journal of Air Transport Management"},{"key":"10.1016\/j.rtbm.2022.100880_bb0115","doi-asserted-by":"crossref","first-page":"26","DOI":"10.1016\/j.tbs.2019.06.001","article-title":"Qualitatively exploring the effect of change in the residential environment on travel behaviour, 17","author":"Farinloye","year":"2019","journal-title":"Travel Behaviour and Society"},{"key":"10.1016\/j.rtbm.2022.100880_bb0120","first-page":"165","article-title":"Ethnography in the time of Covid-19. Vectors and the vulnerable","volume":"2","author":"Fine","year":"2020","journal-title":"Etnografia e Ricerca Qualitativa"},{"issue":"3","key":"10.1016\/j.rtbm.2022.100880_bb0125","doi-asserted-by":"crossref","first-page":"463","DOI":"10.1111\/1467-8551.12087","article-title":"Managing co-creation design: A strategic approach to innovation","volume":"26","author":"Frow","year":"2015","journal-title":"British Journal of Management"},{"issue":"6","key":"10.1016\/j.rtbm.2022.100880_bb0130","doi-asserted-by":"crossref","first-page":"511","DOI":"10.1108\/09604521011092866","article-title":"Value co-creation as a determinant of success in public transport services: A study of the Swiss Federal Railway operator (SBB)","volume":"20","author":"Gebauer","year":"2010","journal-title":"Managing Service Quality: An International Journal"},{"key":"10.1016\/j.rtbm.2022.100880_bb0135","series-title":"IOP conference series: Earth and environmental science. 899 012062. 2nd international conference on environmental design","author":"Genitsaris","year":"2021"},{"issue":"3","key":"10.1016\/j.rtbm.2022.100880_bb0140","doi-asserted-by":"crossref","first-page":"374","DOI":"10.1080\/01441647.2020.1857886","article-title":"Public transport planning adaption under the COVID-19 pandemic crisis: Literature review of research needs and directions","volume":"41","author":"Gkiotsalitis","year":"2021","journal-title":"Transport Reviews"},{"key":"10.1016\/j.rtbm.2022.100880_bb0145","series-title":"Theorizing digital divides","first-page":"63","article-title":"Disability and digital inequalities: Rethinking digital divides with disability theory","author":"Goggin","year":"2018"},{"issue":"2","key":"10.1016\/j.rtbm.2022.100880_bb0150","doi-asserted-by":"crossref","first-page":"392","DOI":"10.1111\/1468-0009.12197","article-title":"Achieving research impact through co-creation in community-based health services: Literature review and case study","volume":"94","author":"Greenhalgh","year":"2016","journal-title":"The Milbank Quarterly"},{"issue":"2","key":"10.1016\/j.rtbm.2022.100880_bb0155","doi-asserted-by":"crossref","first-page":"133","DOI":"10.1007\/s11747-012-0308-3","article-title":"Critical service logic: Making sense of value creation and co-creation","volume":"41","author":"Gr\u00f6nroos","year":"2013","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"3","key":"10.1016\/j.rtbm.2022.100880_bb0165","doi-asserted-by":"crossref","first-page":"287","DOI":"10.1177\/1094670503260132","article-title":"Consumer-to-consumer conversations in service settings","volume":"6","author":"Harris","year":"2004","journal-title":"Journal of Service Research"},{"issue":"3","key":"10.1016\/j.rtbm.2022.100880_bb0170","doi-asserted-by":"crossref","first-page":"279","DOI":"10.1007\/s11747-014-0387-4","article-title":"The dark side of passenger co-creation: Exploring the consequences of failed co-created services","volume":"43","author":"Heidenreich","year":"2014","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"1","key":"10.1016\/j.rtbm.2022.100880_bb0175","doi-asserted-by":"crossref","first-page":"101","DOI":"10.1108\/JOSM-05-2020-0161","article-title":"Reframing service innovation: COVID-19 as a catalyst for imposed service innovation","volume":"32","author":"Heinonen","year":"2020","journal-title":"Journal of Service Management"},{"key":"10.1016\/j.rtbm.2022.100880_bb0180","doi-asserted-by":"crossref","first-page":"133","DOI":"10.1016\/j.geoforum.2020.12.022","article-title":"People with intellectual disability and the digitization of services","volume":"119","author":"Holstein","year":"2021","journal-title":"Geoforum"},{"issue":"1","key":"10.1016\/j.rtbm.2022.100880_bb0185","doi-asserted-by":"crossref","first-page":"47","DOI":"10.1016\/j.indmarman.2012.11.005","article-title":"Value co-creation in solution networks","volume":"42","author":"Jaakkola","year":"2013","journal-title":"Industrial Marketing Management"},{"key":"10.1016\/j.rtbm.2022.100880_bb0190","doi-asserted-by":"crossref","DOI":"10.1016\/j.trip.2020.100242","article-title":"Impacts of COVID-19 on public transport ridership in Sweden: Analysis of ticket validations, sales and passenger counts","volume":"8","author":"Jenelius","year":"2020","journal-title":"Transportation Research Interdisciplinary Perspectives"},{"issue":"2","key":"10.1016\/j.rtbm.2022.100880_bb0195","doi-asserted-by":"crossref","first-page":"201","DOI":"10.1177\/1470593111429512","article-title":"Resource integration","volume":"12","author":"Kleinaltenkamp","year":"2012","journal-title":"Marketing Theory"},{"key":"10.1016\/j.rtbm.2022.100880_bb0200","doi-asserted-by":"crossref","first-page":"380","DOI":"10.1016\/j.jbusres.2019.06.027","article-title":"Digital servitization business models in ecosystems: A theory of the firm","volume":"104","author":"Kohtam\u00e4ki","year":"2019","journal-title":"Journal of Business Research"},{"issue":"10","key":"10.1016\/j.rtbm.2022.100880_bb0205","doi-asserted-by":"crossref","first-page":"801","DOI":"10.1016\/j.tra.2005.12.005","article-title":"Providing transport for social inclusion within a framework for environmental justice in the UK","volume":"40","author":"Lucas","year":"2006","journal-title":"Transportation Research Part A Policy and Practice"},{"issue":"33","key":"10.1016\/j.rtbm.2022.100880_bb0210","doi-asserted-by":"crossref","first-page":"51","DOI":"10.13164\/trends.2019.33.51","article-title":"You cannot do it yourself: Enhancing experience through co-creation","volume":"13","author":"Machala","year":"2019","journal-title":"Trends Economics and Management"},{"key":"10.1016\/j.rtbm.2022.100880_bb0215","doi-asserted-by":"crossref","first-page":"304","DOI":"10.1016\/j.tranpol.2021.12.002","article-title":"Dealing with impact of COVID-19 on transportation in a developing country: Insights and policy recommendations","volume":"116","author":"Mogaji","year":"2022","journal-title":"Transport Policy"},{"key":"10.1016\/j.rtbm.2022.100880_bb0220","doi-asserted-by":"crossref","first-page":"22","DOI":"10.1186\/s12544-019-0356-6","article-title":"Evaluation of innovative ideas for public transport proposed by citizens using multi-criteria decision analysis (MCDA)","volume":"11","author":"Nalmpantis","year":"2019","journal-title":"European Transportation Research Review"},{"issue":"5","key":"10.1016\/j.rtbm.2022.100880_bb0225","doi-asserted-by":"crossref","first-page":"334","DOI":"10.1111\/j.0737-6782.2004.00086.x","article-title":"Responsive and proactive market orientation and new-product success","volume":"21","author":"Narver","year":"2004","journal-title":"Journal of Product Innovation Management"},{"key":"10.1016\/j.rtbm.2022.100880_bb0230","doi-asserted-by":"crossref","first-page":"577","DOI":"10.1016\/j.sbspro.2014.01.091","article-title":"Urban public transport service co-creation: Leveraging Passenger\u2019s knowledge to enhance transportation experience","volume":"111","author":"Nunes","year":"2014","journal-title":"Procedia - Social and Behavioral Sciences"},{"key":"10.1016\/j.rtbm.2022.100880_bb0235","doi-asserted-by":"crossref","first-page":"123","DOI":"10.1108\/QMR-09-2018-0106","article-title":"Customer-to-customer value co-creation in different service settings","volume":"23","author":"Pandey","year":"2020","journal-title":"Qualitative Market Research: An International Journal"},{"issue":"1","key":"10.1016\/j.rtbm.2022.100880_bb0240","doi-asserted-by":"crossref","first-page":"83","DOI":"10.1007\/s11747-007-0070-0","article-title":"Managing the co-creation of value","volume":"36","author":"Payne","year":"2008","journal-title":"Journal of the Academy of Marketing Science"},{"key":"10.1016\/j.rtbm.2022.100880_bb0245","series-title":"The 7 principles of complete co-creation","author":"Pieters","year":"2017"},{"issue":"5","key":"10.1016\/j.rtbm.2022.100880_bb0250","doi-asserted-by":"crossref","first-page":"150","DOI":"10.3390\/socsci8050150","article-title":"Perceptions of the public transport service as a barrier to the adoption of public transport: A qualitative study","volume":"8","author":"Ramos","year":"2019","journal-title":"Social Sciences."},{"issue":"1","key":"10.1016\/j.rtbm.2022.100880_bb0255","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1080\/0965254X.2010.537760","article-title":"Connection, trust, and commitment: Dimensions of co-creation?","volume":"19","author":"Randall","year":"2011","journal-title":"Journal of Strategic Marketing"},{"issue":"2","key":"10.1016\/j.rtbm.2022.100880_bb0260","doi-asserted-by":"crossref","first-page":"111","DOI":"10.1016\/j.trf.2011.11.010","article-title":"How do people with cognitive functional limitations post-stroke manage the use of buses in local public transport?","volume":"15","author":"Risser","year":"2012","journal-title":"Transportation Research Part F: Traffic Psychology and Behaviour"},{"issue":"3","key":"10.1016\/j.rtbm.2022.100880_bb0265","doi-asserted-by":"crossref","first-page":"264","DOI":"10.1891\/0047-2220.50.3.174","article-title":"Barriers to public transportation and employment: A National Survey of individuals with disabilities","volume":"50","author":"Sabella","year":"2019","journal-title":"Journal of Applied Rehabilitation Counseling"},{"key":"10.1016\/j.rtbm.2022.100880_bb0270","doi-asserted-by":"crossref","DOI":"10.1051\/matecconf\/201823902008","article-title":"Methods of managing city transportations of passengers with disabilities","volume":"239","author":"Safronov","year":"2018","journal-title":"MATEC Web of Conferences"},{"key":"10.1016\/j.rtbm.2022.100880_bb0275","series-title":"The coding manual for qualitative researchers","author":"Salda\u00f1a","year":"2015"},{"issue":"1","key":"10.1016\/j.rtbm.2022.100880_bb0280","doi-asserted-by":"crossref","first-page":"5","DOI":"10.1080\/15710880701875068","article-title":"Co-creation and the new landscapes of design","volume":"4","author":"Sanders","year":"2008","journal-title":"CoDesign"},{"issue":"5","key":"10.1016\/j.rtbm.2022.100880_bb0285","doi-asserted-by":"crossref","first-page":"30","DOI":"10.1509\/jmkg.73.5.30","article-title":"How Brand Community practices create value","volume":"73","author":"Schau","year":"2009","journal-title":"Journal of Marketing"},{"issue":"1","key":"10.1016\/j.rtbm.2022.100880_bb0290","first-page":"70","article-title":"Impact of COVID-19 lockdown on commuting: A multi-country perspective","volume":"21","author":"Shibayama","year":"2021","journal-title":"European Journal of Transport and Infrastructure Research"},{"key":"10.1016\/j.rtbm.2022.100880_bb0295","doi-asserted-by":"crossref","first-page":"478","DOI":"10.1016\/j.jbusres.2020.01.009","article-title":"An agile co-creation process for digital servitization: A micro-service innovation approach","volume":"112","author":"Sj\u00f6din","year":"2020","journal-title":"Journal of Business Research"},{"key":"10.1016\/j.rtbm.2022.100880_bb0300","series-title":"Universal design handbook","first-page":"32.1","article-title":"Principles of universal design","author":"Story","year":"2001"},{"key":"10.1016\/j.rtbm.2022.100880_bb0305","series-title":"Basics of qualitative research: Procedures and techniques for developing grounded theory","author":"Strauss","year":"1998"},{"issue":"2","key":"10.1016\/j.rtbm.2022.100880_bb0315","doi-asserted-by":"crossref","first-page":"66","DOI":"10.1016\/j.iatssr.2017.05.002","article-title":"Access to urban transportation system for individuals with disabilities","volume":"41","author":"Sze","year":"2017","journal-title":"IATSS Research"},{"issue":"1","key":"10.1016\/j.rtbm.2022.100880_bb0320","doi-asserted-by":"crossref","first-page":"1","DOI":"10.5038\/2375-0901.22.1.1","article-title":"COVID-19 and public transportation: Current assessment, prospects, and research needs","volume":"22","author":"Tirachini","year":"2020","journal-title":"Journal of Public Transportation"},{"key":"10.1016\/j.rtbm.2022.100880_bb0325","article-title":"Ethnography of urban public transport: A tale of two cities in Croatia","volume":"21","author":"Tomi\u0107","year":"2015","journal-title":"Anthropological Notebooks."},{"key":"10.1016\/j.rtbm.2022.100880_bb0330","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1186\/s12544-018-0340-6","article-title":"Investigating the preferences of individuals on public transport innovations using the maximum difference scaling method","volume":"11","author":"Tsafarakis","year":"2019","journal-title":"European Transport Research Review"},{"key":"10.1016\/j.rtbm.2022.100880_bb0335","doi-asserted-by":"crossref","DOI":"10.1016\/j.dhjo.2020.100944","article-title":"The COVID-19 pandemic and people with disability","volume":"13","author":"Turk","year":"2020","journal-title":"Disability Health Journal"},{"key":"10.1016\/j.rtbm.2022.100880_bb0345","first-page":"281","article-title":"Disabilities, the design of urban transport systems and the city: A situational analysis","volume":"81","author":"Valderrama-Pineda","year":"2016","journal-title":"Universitas Human\u00edstica"},{"issue":"1","key":"10.1016\/j.rtbm.2022.100880_bb0350","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1007\/s11747-007-0069-6","article-title":"Service-dominant logic: Continuing the evolution","volume":"36","author":"Vargo","year":"2008","journal-title":"Journal of the Academy of Marketing Science"},{"key":"10.1016\/j.rtbm.2022.100880_bb0355","doi-asserted-by":"crossref","first-page":"95","DOI":"10.1016\/j.tranpol.2021.01.005","article-title":"Will Covid-19 put the public back in public transport? A UK perspective","volume":"103","author":"Vickerman","year":"2020","journal-title":"Transport Policy"},{"issue":"2","key":"10.1016\/j.rtbm.2022.100880_bb0360","doi-asserted-by":"crossref","first-page":"178","DOI":"10.1080\/14494035.2017.1323711","article-title":"Changing public service delivery: Learning in co-creation","volume":"36","author":"Voorberg","year":"2017","journal-title":"Policy and Society"},{"key":"10.1016\/j.rtbm.2022.100880_bb0365","first-page":"84","article-title":"Ensuring equitable transportation for the disadvantaged: Paratransit usage by persons with disabilities during the COVID-19 pandemic","volume":"159","author":"Wang","year":"2022","journal-title":"Transportation Research Part A: Policy and Practice"},{"key":"10.1016\/j.rtbm.2022.100880_bb0370","author":"Weiner"},{"issue":"4","key":"10.1016\/j.rtbm.2022.100880_bb0375","doi-asserted-by":"crossref","first-page":"483","DOI":"10.1080\/14719037.2014.999820","article-title":"Opportunities and challenges in engaging citizens in the co-production of infrastructure-based public Services in Australia","volume":"18","author":"Wiewiora","year":"2016","journal-title":"Public Management Review"}],"container-title":["Research in Transportation Business & Management"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S2210539522001018?httpAccept=text\/xml","content-type":"text\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S2210539522001018?httpAccept=text\/plain","content-type":"text\/plain","content-version":"vor","intended-application":"text-mining"}],"deposited":{"date-parts":[[2025,10,31]],"date-time":"2025-10-31T05:40:58Z","timestamp":1761889258000},"score":1,"resource":{"primary":{"URL":"https:\/\/linkinghub.elsevier.com\/retrieve\/pii\/S2210539522001018"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,12]]},"references-count":73,"alternative-id":["S2210539522001018"],"URL":"https:\/\/doi.org\/10.1016\/j.rtbm.2022.100880","relation":{},"ISSN":["2210-5395"],"issn-type":[{"value":"2210-5395","type":"print"}],"subject":[],"published":{"date-parts":[[2022,12]]},"assertion":[{"value":"Elsevier","name":"publisher","label":"This article is maintained by"},{"value":"An accessible and inclusive public transportation management response to COVID-19 through a co-creation process with people with disability. The case of Metro Barcelona","name":"articletitle","label":"Article Title"},{"value":"Research in Transportation Business & Management","name":"journaltitle","label":"Journal Title"},{"value":"https:\/\/doi.org\/10.1016\/j.rtbm.2022.100880","name":"articlelink","label":"CrossRef DOI link to publisher maintained version"},{"value":"article","name":"content_type","label":"Content Type"},{"value":"\u00a9 2022 The Authors. Published by Elsevier Ltd.","name":"copyright","label":"Copyright"}],"article-number":"100880"}}