{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,15]],"date-time":"2026-05-15T04:24:42Z","timestamp":1778819082145,"version":"3.51.4"},"reference-count":275,"publisher":"Elsevier BV","issue":"4","license":[{"start":{"date-parts":[[2026,4,1]],"date-time":"2026-04-01T00:00:00Z","timestamp":1775001600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/tdm\/userlicense\/1.0\/"},{"start":{"date-parts":[[2026,4,1]],"date-time":"2026-04-01T00:00:00Z","timestamp":1775001600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.elsevier.com\/legal\/tdmrep-license"},{"start":{"date-parts":[[2025,12,26]],"date-time":"2025-12-26T00:00:00Z","timestamp":1766707200000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"funder":[{"DOI":"10.13039\/501100000272","name":"National Institute for Health and Care Research","doi-asserted-by":"publisher","id":[{"id":"10.13039\/501100000272","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/100006785","name":"Google","doi-asserted-by":"publisher","id":[{"id":"10.13039\/100006785","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/501100013374","name":"National Institute for Health and Care Research School for Primary Care Research","doi-asserted-by":"publisher","award":["C134"],"award-info":[{"award-number":["C134"]}],"id":[{"id":"10.13039\/501100013374","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["elsevier.com","sciencedirect.com"],"crossmark-restriction":true},"short-container-title":["Research in Social and Administrative Pharmacy"],"published-print":{"date-parts":[[2026,4]]},"DOI":"10.1016\/j.sapharm.2025.12.012","type":"journal-article","created":{"date-parts":[[2025,12,26]],"date-time":"2025-12-26T07:40:04Z","timestamp":1766734804000},"page":"509-529","update-policy":"https:\/\/doi.org\/10.1016\/elsevier_cm_policy","source":"Crossref","is-referenced-by-count":1,"title":["From theory to practice: A critical review and meta-framework for operationalising person-centredness, therapeutic alliance and empathy in pharmacist-led mental health consultations"],"prefix":"10.1016","volume":"22","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-4764-5829","authenticated-orcid":false,"given":"Balazs","family":"Adam","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Kinda","family":"Ibrahim","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Fiona","family":"Stevenson","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Geraldine","family":"Leydon","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"78","reference":[{"key":"10.1016\/j.sapharm.2025.12.012_bib1","series-title":"Adult Psychiatric Morbidity Survey: Survey of Mental Health and Wellbeing, England, 2023\/4","year":"2025"},{"key":"10.1016\/j.sapharm.2025.12.012_bib2","doi-asserted-by":"crossref","first-page":"235","DOI":"10.1016\/j.jad.2020.12.035","article-title":"Global trends in the prevalence and incidence of depression: a systematic review and meta-analysis","volume":"281","author":"Moreno-Agostino","year":"2021","journal-title":"J Affect Disord"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib3","doi-asserted-by":"crossref","first-page":"10","DOI":"10.1016\/j.nurpra.2020.07.005","article-title":"Primary care and mental health: overview of integrated care models","volume":"17","author":"Brown","year":"2021","journal-title":"J Nurse Pract"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib9","doi-asserted-by":"crossref","first-page":"20","DOI":"10.1055\/s-0031-1286260","article-title":"Exploratory review of placebo characteristics reported in randomised placebo controlled antidepressant drug trials","volume":"45","author":"Hughes","year":"2012","journal-title":"Pharmacopsychiatry"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib10","doi-asserted-by":"crossref","DOI":"10.1371\/journal.pmed.0050045","article-title":"Initial severity and antidepressant benefits: a meta-analysis of data submitted to the Food and drug administration","volume":"5","author":"Kirsch","year":"2008","journal-title":"PLoS Med"},{"issue":"7","key":"10.1016\/j.sapharm.2025.12.012_bib11","doi-asserted-by":"crossref","DOI":"10.1371\/journal.pone.0041778","article-title":"A systematic review of comparative efficacy of treatments and controls for depression","volume":"7","author":"Khan","year":"2012","journal-title":"PLoS One"},{"issue":"8","key":"10.1016\/j.sapharm.2025.12.012_bib12","doi-asserted-by":"crossref","first-page":"1401","DOI":"10.1017\/S0033291721005031","article-title":"Depression: why drugs and electricity are not the answer","volume":"52","author":"Read","year":"2022","journal-title":"Psychol Med"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib13","doi-asserted-by":"crossref","first-page":"329","DOI":"10.1037\/a0013309","article-title":"Treatment of depression with antidepressants is primarily a psychological treatment","volume":"45","author":"Ankarberg","year":"2008","journal-title":"Psychother Theor Res Pract Train"},{"issue":"12","key":"10.1016\/j.sapharm.2025.12.012_bib14","doi-asserted-by":"crossref","first-page":"1669","DOI":"10.4088\/JCP.10m06453","article-title":"Association between patient beliefs regarding assigned treatment and clinical response: reanalysis of data from the hypericum depression trial study group","volume":"72","author":"Chen","year":"2011","journal-title":"J Clin Psychiatry"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib15","first-page":"128","article-title":"Antidepressants and the placebo effect","volume":"222","author":"Kirsch","year":"2014","journal-title":"Z Psychol"},{"issue":"9258","key":"10.1016\/j.sapharm.2025.12.012_bib16","doi-asserted-by":"crossref","first-page":"757","DOI":"10.1016\/S0140-6736(00)04169-6","article-title":"Influence of context effects on health outcomes: a systematic review","volume":"357","author":"Di","year":"2001","journal-title":"Lancet Lond Engl"},{"key":"10.1016\/j.sapharm.2025.12.012_bib19","article-title":"The friendly relationship between therapeutic empathy and person-centered care","author":"Hardman","year":"2019","journal-title":"Eur J Pers Centered Healthc"},{"key":"10.1016\/j.sapharm.2025.12.012_bib21","series-title":"Department of Health and Social Care","year":"2012"},{"issue":"9","key":"10.1016\/j.sapharm.2025.12.012_bib22","first-page":"796","article-title":"The impact of patient-centered care on outcomes","volume":"49","author":"Stewart","year":"2000","journal-title":"J Fam Pract"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib23","first-page":"235","article-title":"A systematic review of the research on communication between patients and health care professionals about medicines: the consequences for concordance","volume":"7","author":"Stevenson","year":"2004","journal-title":"Health Expect Int J Public Particip Health Care Health Policy"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib24","doi-asserted-by":"crossref","first-page":"197","DOI":"10.1016\/S0738-3991(02)00194-5","article-title":"Patient-centredness in chronic illness: what is it and does it matter?","volume":"51","author":"Michie","year":"2003","journal-title":"Patient Educ Couns"},{"issue":"6","key":"10.1016\/j.sapharm.2025.12.012_bib25","doi-asserted-by":"crossref","first-page":"673","DOI":"10.1007\/s10741-015-9508-5","article-title":"The gap between policy and practice: a systematic review of patient-centred care interventions in chronic heart failure","volume":"20","author":"Kane","year":"2015","journal-title":"Heart Fail Rev"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib26","first-page":"199","article-title":"Patient perceptions of patient-centred care: empirical test of a theoretical model","volume":"18","author":"Rathert","year":"2015","journal-title":"Health Expect Int J Public Particip Health Care Health Policy"},{"issue":"4","key":"10.1016\/j.sapharm.2025.12.012_bib27","doi-asserted-by":"crossref","first-page":"351","DOI":"10.1177\/1077558712465774","article-title":"Patient-centered care and outcomes: a systematic review of the literature","volume":"70","author":"Rathert","year":"2013","journal-title":"Med Care Res Rev MCRR"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib28","first-page":"25","article-title":"The alliance in mental health care: conceptualization, evidence and clinical applications","volume":"22","author":"Wampold","year":"2023","journal-title":"World Psychiatry Off J World Psychiatr Assoc WPA"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib29","doi-asserted-by":"crossref","first-page":"252","DOI":"10.1037\/h0085885","article-title":"The generalizability of the psychoanalytic concept of the working alliance","volume":"16","author":"Bordin","year":"1979","journal-title":"Psychother Theory Res Pract"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib30","doi-asserted-by":"crossref","first-page":"12","DOI":"10.1080\/10503300500352500","article-title":"Development and validation of a revised short version of the working alliance inventory","volume":"16","author":"Hatcher","year":"2006","journal-title":"Psychother Res"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib31","doi-asserted-by":"crossref","first-page":"41","DOI":"10.1176\/appi.ps.201700114","article-title":"The role of the therapeutic relationship in psychopharmacological treatment outcomes: a meta-analytic review","volume":"69","author":"Totura","year":"2018","journal-title":"Psychiatr Serv Wash DC"},{"issue":"4","key":"10.1016\/j.sapharm.2025.12.012_bib32","doi-asserted-by":"crossref","DOI":"10.1371\/journal.pone.0036080","article-title":"The therapeutic relationship and adherence to antipsychotic medication in schizophrenia","volume":"7","author":"McCabe","year":"2012","journal-title":"PLoS One"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib33","doi-asserted-by":"crossref","first-page":"87","DOI":"10.1186\/1471-244X-12-87","article-title":"The effect of clinician-patient alliance and communication on treatment adherence in mental health care: a systematic review","volume":"12","author":"Thompson","year":"2012","journal-title":"BMC Psychiatry"},{"key":"10.1016\/j.sapharm.2025.12.012_bib34","doi-asserted-by":"crossref","first-page":"965","DOI":"10.3389\/fpsyt.2019.00965","article-title":"Challenges and opportunities in building and maintaining a good therapeutic relationship in acute psychiatric settings: a narrative review","volume":"10","author":"Bolsinger","year":"2019","journal-title":"Front Psychiatr"},{"issue":"9","key":"10.1016\/j.sapharm.2025.12.012_bib35","doi-asserted-by":"crossref","first-page":"1272","DOI":"10.1176\/ajp.154.9.1272","article-title":"Utility of the initial therapeutic alliance in evaluating psychiatric patients' risk of violence","volume":"154","author":"Beauford","year":"1997","journal-title":"Am J Psychiatr"},{"key":"10.1016\/j.sapharm.2025.12.012_bib36","doi-asserted-by":"crossref","DOI":"10.1016\/j.pec.2024.108596","article-title":"Uncovering the components of therapeutic empathy through thematic analysis of existing definitions","volume":"131","author":"Howick","year":"2025","journal-title":"Patient Educ Couns"},{"key":"10.1016\/j.sapharm.2025.12.012_bib37","unstructured":"Empathy. In: Cambridge Dictionary. Cambridge University Press. Accessed April 8, 2025. https:\/\/dictionary.cambridge.org\/dictionary\/english\/empathy."},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib38","doi-asserted-by":"crossref","first-page":"306","DOI":"10.1001\/archinte.1993.00410030022004","article-title":"The empathic physician","volume":"153","author":"Zinn","year":"1993","journal-title":"Arch Intern Med"},{"issue":"10","key":"10.1016\/j.sapharm.2025.12.012_bib39","doi-asserted-by":"crossref","first-page":"3007","DOI":"10.1007\/s11606-020-05994-w","article-title":"Improving empathy in healthcare Consultations\u2014A secondary analysis of interventions","volume":"35","author":"Smith","year":"2020","journal-title":"J Gen Intern Med"},{"issue":"9","key":"10.1016\/j.sapharm.2025.12.012_bib40","doi-asserted-by":"crossref","DOI":"10.1136\/bmjopen-2020-045224","article-title":"Defining clinical empathy: a grounded theory approach from the perspective of healthcare workers and patients in a multicultural setting","volume":"11","author":"Tan","year":"2021","journal-title":"BMJ Open"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib41","doi-asserted-by":"crossref","first-page":"301","DOI":"10.1007\/s11019-013-9510-4","article-title":"From idealized clinical empathy to empathic communication in medical care","volume":"17","author":"Halpern","year":"2014","journal-title":"Med Health Care Philos"},{"issue":"7","key":"10.1016\/j.sapharm.2025.12.012_bib42","doi-asserted-by":"crossref","first-page":"240","DOI":"10.1177\/0141076818769477","article-title":"Effects of empathic and positive communication in healthcare consultations: a systematic review and meta-analysis","volume":"111","author":"Howick","year":"2018","journal-title":"J R Soc Med"},{"issue":"4","key":"10.1016\/j.sapharm.2025.12.012_bib43","doi-asserted-by":"crossref","first-page":"228","DOI":"10.1080\/02813430802294886","article-title":"Association between patients' recommendation of their GP and their evaluation of the GP","volume":"26","author":"Vedsted","year":"2008","journal-title":"Scand J Prim Health Care"},{"issue":"5","key":"10.1016\/j.sapharm.2025.12.012_bib44","doi-asserted-by":"crossref","first-page":"987","DOI":"10.1016\/j.pec.2016.12.003","article-title":"Consequences of the presence and absence of empathy during consultations in primary care: a focus group study with patients","volume":"100","author":"Derksen","year":"2017","journal-title":"Patient Educ Couns"},{"key":"10.1016\/j.sapharm.2025.12.012_bib45","first-page":"808","article-title":"Compassionate care enhancement: benefits and outcomes","volume":"1","author":"Post","year":"2011","journal-title":"Int J Pers-Centered Med"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib46","doi-asserted-by":"crossref","first-page":"237","DOI":"10.1177\/0163278704267037","article-title":"The effects of physician empathy on patient satisfaction and compliance","volume":"27","author":"Kim","year":"2004","journal-title":"Eval Health Prof"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib47","doi-asserted-by":"crossref","first-page":"282","DOI":"10.1089\/jpm.2014.0155","article-title":"A qualitative analysis of patient and family perspectives of palliative care","volume":"18","author":"Ciemins","year":"2015","journal-title":"J Palliat Med"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib48","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1016\/j.pec.2008.09.007","article-title":"Impact of communication training on physician expression of empathy in patient encounters","volume":"75","author":"Bonvicini","year":"2009","journal-title":"Patient Educ Couns"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib49","doi-asserted-by":"crossref","first-page":"359","DOI":"10.1097\/ACM.0b013e3182086fe1","article-title":"Physicians' empathy and clinical outcomes for diabetic patients","volume":"86","author":"Hojat","year":"2011","journal-title":"Acad Med J Assoc Am Med Coll"},{"key":"10.1016\/j.sapharm.2025.12.012_bib50","doi-asserted-by":"crossref","first-page":"6","DOI":"10.1186\/1471-2296-13-6","article-title":"Patient enablement requires physician empathy: a cross-sectional study of general practice consultations in areas of high and low socioeconomic deprivation in Scotland","volume":"13","author":"Mercer","year":"2012","journal-title":"BMC Fam Pract"},{"issue":"606","key":"10.1016\/j.sapharm.2025.12.012_bib51","doi-asserted-by":"crossref","first-page":"e76","DOI":"10.3399\/bjgp13X660814","article-title":"Effectiveness of empathy in general practice: a systematic review","volume":"63","author":"Derksen","year":"2013","journal-title":"Br J Gen Pract J R Coll Gen Pract"},{"issue":"528","key":"10.1016\/j.sapharm.2025.12.012_bib52","first-page":"496","article-title":"Patients' experiences of GP consultations for psychological problems: a qualitative study","volume":"56","author":"Buszewicz","year":"2006","journal-title":"Br J Gen Pract J R Coll Gen Pract"},{"key":"10.1016\/j.sapharm.2025.12.012_bib54","series-title":"Mental Health Care: A Handbook for Pharmacists","author":"Blum","year":"2022"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib55","first-page":"2545","article-title":"Pharmacists' roles in mental healthcare: past, present and future","volume":"19","author":"El-Den","year":"2021","journal-title":"Pharm Pract"},{"issue":"4","key":"10.1016\/j.sapharm.2025.12.012_bib56","doi-asserted-by":"crossref","first-page":"41","DOI":"10.64719\/pb.4554","article-title":"Collaborative care in ambulatory psychiatry: content analysis of consultations to a psychiatric pharmacist","volume":"47","author":"Gotlib","year":"2017","journal-title":"Psychopharmacol Bull"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib57","doi-asserted-by":"crossref","first-page":"101","DOI":"10.9740\/mhc.2017.05.101","article-title":"Impact of a mental health clinical pharmacist on a primary care mental health integration team","volume":"7","author":"Harms","year":"2017","journal-title":"Ment Health Clin"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib58","doi-asserted-by":"crossref","first-page":"105","DOI":"10.9740\/mhc.2018.05.105","article-title":"Impact of a clinical pharmacist-managed clinic in primary care mental health integration at a veterans affairs health system","volume":"8","author":"Herbert","year":"2018","journal-title":"Ment Health Clin"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib59","doi-asserted-by":"crossref","first-page":"31","DOI":"10.1136\/ejhpharm-2018-001514","article-title":"Impact of a specialist mental health pharmacy team on medicines optimisation in primary care for patients on a severe mental illness register: a pilot study","volume":"27","author":"Raynsford","year":"2020","journal-title":"Eur J Hosp Pharm Sci Pract"},{"issue":"suppl ment_2","key":"10.1016\/j.sapharm.2025.12.012_bib60","article-title":"Evaluation of GPimhs pharmacy: a specialist mental health pharmacist medicines optimisation service for people under primary care","volume":"30","author":"Shuker","year":"2022","journal-title":"Int J Pharm Pract"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib61","doi-asserted-by":"crossref","first-page":"222","DOI":"10.1007\/s11096-013-9900-y","article-title":"A comprehensive review of the impact of clinical pharmacy services on patient outcomes in mental health","volume":"36","author":"Richardson","year":"2014","journal-title":"Int J Clin Pharm"},{"issue":"10","key":"10.1016\/j.sapharm.2025.12.012_bib62","doi-asserted-by":"crossref","first-page":"10967","DOI":"10.3390\/ijerph111010967","article-title":"New roles for pharmacists in community mental health care: a narrative review","volume":"11","author":"Rubio-Valera","year":"2014","journal-title":"Int J Environ Res Public Health"},{"issue":"9","key":"10.1016\/j.sapharm.2025.12.012_bib63","doi-asserted-by":"crossref","first-page":"828","DOI":"10.1016\/j.sapharm.2024.06.001","article-title":"Pharmacist-led screening for mental illness: a systematic review","volume":"20","author":"Ou","year":"2024","journal-title":"Res Soc Adm Pharm"},{"key":"10.1016\/j.sapharm.2025.12.012_bib64","doi-asserted-by":"crossref","DOI":"10.1177\/20451253241247368","article-title":"Incorporation of a specialist mental health clinical pharmacist within a primary care network: patient referrals, prescribing decisions, and clinical outcomes","volume":"14","author":"Henry","year":"2024","journal-title":"Ther Adv Psychopharmacol"},{"issue":"5","key":"10.1016\/j.sapharm.2025.12.012_bib65","doi-asserted-by":"crossref","first-page":"556","DOI":"10.1177\/10600280211041274","article-title":"Impact of pharmacist activities in patients with depression: a systematic review and meta-analysis of randomized controlled trials","volume":"56","author":"Bunchuailua","year":"2022","journal-title":"Ann Pharmacother"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib66","doi-asserted-by":"crossref","first-page":"177","DOI":"10.1002\/jac5.1900","article-title":"The impact of pharmacists on medication safety in mental health: a narrative review","volume":"7","author":"Khartabil","year":"2024","journal-title":"JACCP J Am Coll Clin Pharm"},{"issue":"4","key":"10.1016\/j.sapharm.2025.12.012_bib67","doi-asserted-by":"crossref","first-page":"165","DOI":"10.1177\/2042098616646726","article-title":"Nonmedical prescribing: where are we now?","volume":"7","author":"Cope","year":"2016","journal-title":"Ther Adv Drug Saf"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib69","doi-asserted-by":"crossref","first-page":"504","DOI":"10.1186\/s12888-025-06938-6","article-title":"Exploring non-medical prescribing for patients with mental illness: a scoping review","volume":"25","author":"Alsaeed","year":"2025","journal-title":"BMC Psychiatry"},{"key":"10.1016\/j.sapharm.2025.12.012_bib70","article-title":"Prescribing in community pharmacy: will it fail or flourish?","author":"Wilkinson","year":"2024","journal-title":"Pharm J"},{"key":"10.1016\/j.sapharm.2025.12.012_bib71","article-title":"Antidepressants added to PCN structured medication review list","volume":"J","author":"Burns","year":"2025","journal-title":"Pharm Times"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib73","doi-asserted-by":"crossref","first-page":"423","DOI":"10.1016\/j.pec.2011.04.036","article-title":"Analysis of pharmacist\u2013patient communication using the Calgary-Cambridge guide","volume":"83","author":"Greenhill","year":"2011","journal-title":"Patient Educ Couns"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib74","first-page":"37","article-title":"Are pharmacists the ultimate barrier to pharmacy practice change?","volume":"143","author":"Rosenthal","year":"2010","journal-title":"Can Pharm J Rev Pharm Can"},{"issue":"4","key":"10.1016\/j.sapharm.2025.12.012_bib75","article-title":"Consultation skills development in general practice: findings from a qualitative study of newly recruited and more experienced clinical pharmacists during the COVID-19 pandemic","volume":"13","author":"Madden","year":"2023"},{"issue":"5","key":"10.1016\/j.sapharm.2025.12.012_bib76","doi-asserted-by":"crossref","first-page":"367","DOI":"10.1111\/ijpp.12268","article-title":"Why we should understand the patient experience: clinical empathy and medicines optimisation","volume":"24","author":"Jubraj","year":"2016","journal-title":"Int J Pharm Pract"},{"key":"10.1016\/j.sapharm.2025.12.012_bib77","article-title":"Adherence: are you asking the right questions and taking the best approach?","author":"Barnett","year":"2013","journal-title":"Pharm J"},{"issue":"5","key":"10.1016\/j.sapharm.2025.12.012_bib78","doi-asserted-by":"crossref","first-page":"508","DOI":"10.1016\/j.cptl.2020.01.017","article-title":"We are all patient-centred now, aren't we? Lessons from new pharmacy graduates","volume":"12","author":"Burrows","year":"2020","journal-title":"Curr Pharm Teach Learn"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib79","doi-asserted-by":"crossref","first-page":"98","DOI":"10.1108\/JMHTEP-12-2015-0054","article-title":"The mental health literacy of British community pharmacists","volume":"12","author":"Morral","year":"2017","journal-title":"J Ment Health Train Educ Pract"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib80","doi-asserted-by":"crossref","first-page":"93","DOI":"10.1108\/JPMH-12-2015-0052","article-title":"A survey of community pharmacists' attitudes towards mental illness","volume":"15","author":"Morral","year":"2016","journal-title":"J Public Ment Health"},{"issue":"12","key":"10.1016\/j.sapharm.2025.12.012_bib81","doi-asserted-by":"crossref","first-page":"1434","DOI":"10.1176\/appi.ps.55.12.1434","article-title":"Community pharmacists' attitudes toward and professional interactions with users of psychiatric medication","volume":"55","author":"Phokeo","year":"2004","journal-title":"Psychiatr Serv"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib82","doi-asserted-by":"crossref","first-page":"452","DOI":"10.1007\/s11096-012-9628-0","article-title":"Pharmaceutical care for people with depression: belgian pharmacists' attitudes and perceived barriers","volume":"34","author":"Liekens","year":"2012","journal-title":"Int J Clin Pharm"},{"issue":"10","key":"10.1016\/j.sapharm.2025.12.012_bib83","doi-asserted-by":"crossref","first-page":"1155","DOI":"10.1176\/ps.2008.59.10.1155","article-title":"Pharmacists' role in depression care: a survey of attitudes, current practices, and barriers","volume":"59","author":"Scheerder","year":"2008","journal-title":"Psychiatr Serv"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib84","doi-asserted-by":"crossref","first-page":"34","DOI":"10.1186\/s40545-021-00316-9","article-title":"Towards improving community pharmacy-based mental health services in Nigeria","volume":"14","author":"Bamgboye","year":"2021","journal-title":"J Pharm Policy Pract"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib85","doi-asserted-by":"crossref","first-page":"69","DOI":"10.9740\/mhc.2017.03.069","article-title":"A survey of pharmacists' perceptions of the adequacy of their training for addressing mental health\u2013related medication issues","volume":"7","author":"Goodman","year":"2017","journal-title":"Ment Health Clin"},{"issue":"4","key":"10.1016\/j.sapharm.2025.12.012_bib86","doi-asserted-by":"crossref","first-page":"132","DOI":"10.3390\/pharmacy6040132","article-title":"Communications skills in the pharmacy profession: a cross sectional survey of UK registered pharmacists and pharmacy educators","volume":"6","author":"Jalal","year":"2018","journal-title":"Pharmacy"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib87","doi-asserted-by":"crossref","first-page":"32","DOI":"10.1186\/s40545-020-00237-z","article-title":"Factors associated with empathy among community pharmacists in Lebanon","volume":"13","author":"Hobeika","year":"2020","journal-title":"J Pharm Policy Pract"},{"issue":"4","key":"10.1016\/j.sapharm.2025.12.012_bib88","doi-asserted-by":"crossref","first-page":"439","DOI":"10.1016\/j.sapharm.2006.01.002","article-title":"From counting and pouring to caring: the empathic developmental process of community pharmacists","volume":"2","author":"Lonie","year":"2006","journal-title":"Res Soc Adm Pharm RSAP"},{"issue":"6","key":"10.1016\/j.sapharm.2025.12.012_bib89","doi-asserted-by":"crossref","first-page":"669","DOI":"10.1080\/13645579.2020.1799637","article-title":"The critical interpretive synthesis: an assessment of reporting practices","volume":"24","author":"Depraetere","year":"2021","journal-title":"Int J Soc Res Methodol"},{"key":"10.1016\/j.sapharm.2025.12.012_bib90","series-title":"Cochrane-Campbell Handbook for Qualitative Evidence Synthesis. Version 1","article-title":"Chapter 9. Framework synthesis. Draft version (March 2024)","author":"Brunton","year":"2024"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib91","doi-asserted-by":"crossref","first-page":"156","DOI":"10.1080\/17521882.2011.596485","article-title":"On the attributes of a critical literature review","volume":"4","author":"Saunders","year":"2011","journal-title":"Coach Int J Theory Res Pract"},{"issue":"8","key":"10.1016\/j.sapharm.2025.12.012_bib92","first-page":"1","article-title":"Issues in methodological research: perspectives from researchers and commissioners","volume":"5","author":"Lilford","year":"2001","journal-title":"Health Technol Assess Winch Engl"},{"issue":"4","key":"10.1016\/j.sapharm.2025.12.012_bib93","doi-asserted-by":"crossref","first-page":"1893","DOI":"10.1007\/s11135-017-0574-8","article-title":"Saturation in qualitative research: exploring its conceptualization and operationalization","volume":"52","author":"Saunders","year":"2018","journal-title":"Qual Quant"},{"key":"10.1016\/j.sapharm.2025.12.012_bib94","doi-asserted-by":"crossref","first-page":"123","DOI":"10.1016\/j.socscimed.2015.11.049","article-title":"Pastoral power in the community pharmacy: a Foucauldian analysis of services to promote patient adherence to new medicine use","volume":"148","author":"Waring","year":"2016","journal-title":"Soc Sci Med"},{"key":"10.1016\/j.sapharm.2025.12.012_bib95","series-title":"The Power Threat Meaning Framework: Towards the Identification of Patterns in Emotional Distress, Unusual Experiences and Troubled or Troubling Behaviour, as an Alternative to Functional Psychiatric Diagnosis","author":"Johnstone","year":"2018"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib96","article-title":"PRISMA2020: an R package and shiny app for producing PRISMA 2020-compliant flow diagrams, with interactivity for optimised digital transparency and open synthesis","volume":"18","author":"Haddaway","year":"2022","journal-title":"Campbell Syst Rev"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib97","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1016\/j.pec.2018.08.029","article-title":"\u201cSame same or different?\u201d A review of reviews of person-centered and patient-centered care","volume":"102","author":"H\u00e5kansson Eklund","year":"2019","journal-title":"Patient Educ Couns"},{"key":"10.1016\/j.sapharm.2025.12.012_bib98","series-title":"Patient-Centered Medicine: Transforming the Clinical Method","author":"Stewart","year":"2024"},{"issue":"6","key":"10.1016\/j.sapharm.2025.12.012_bib99","doi-asserted-by":"crossref","first-page":"1752","DOI":"10.1111\/hsc.12449","article-title":"\u201cWhat makes an excellent mental health doctor?\u201d A response integrating the experiences and views of service users with critical reflections of psychiatrists","volume":"25","author":"Gunasekara","year":"2017","journal-title":"Health Soc Care Community"},{"key":"10.1016\/j.sapharm.2025.12.012_bib100","series-title":"The Working Alliance: Theory, Research, and Practice","first-page":"13","article-title":"Theory and research on the therapeutic working alliance: new directions","author":"Bordin","year":"1994"},{"key":"10.1016\/j.sapharm.2025.12.012_bib101","series-title":"What Works for whom? A Critical Review of Psychotherapy Research","first-page":"2","author":"Roth","year":"2006"},{"key":"10.1016\/j.sapharm.2025.12.012_bib102","series-title":"The Patient as a Person. New Paradigms in Healthcare","doi-asserted-by":"crossref","first-page":"63","DOI":"10.1007\/978-3-031-23852-9_6","article-title":"Between the doctor and the patient: the role of the unconscious in the relationship","author":"Orr\u00f9","year":"2023"},{"issue":"11","key":"10.1016\/j.sapharm.2025.12.012_bib103","doi-asserted-by":"crossref","first-page":"1889","DOI":"10.1002\/jclp.22678","article-title":"A new therapy for each patient: evidence\u2010based relationships and responsiveness","volume":"74","author":"Norcross","year":"2018","journal-title":"J Clin Psychol"},{"key":"10.1016\/j.sapharm.2025.12.012_bib105","series-title":"Oxford Handbook of Psychiatry","author":"Semple","year":"2019"},{"key":"10.1016\/j.sapharm.2025.12.012_bib106","doi-asserted-by":"crossref","DOI":"10.3389\/fpsyg.2022.565800","article-title":"Therapists' views of mechanisms of change in psychotherapy: a mixed-method approach","volume":"13","author":"Tzur Bitan","year":"2022","journal-title":"Front Psychol"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib107","doi-asserted-by":"crossref","first-page":"230","DOI":"10.1111\/j.1365-2648.2011.05763.x","article-title":"Connectedness in the context of patient\u2013provider relationships: a concept analysis","volume":"68","author":"Phillips\u2010Salimi","year":"2012","journal-title":"J Adv Nurs"},{"key":"10.1016\/j.sapharm.2025.12.012_bib108","doi-asserted-by":"crossref","first-page":"13","DOI":"10.1016\/j.psychres.2018.08.040","article-title":"Patients with schizophrenia assessing psychiatrists' communication skills","volume":"269","author":"Pestana-Santos","year":"2018","journal-title":"Psychiatry Res"},{"issue":"7","key":"10.1016\/j.sapharm.2025.12.012_bib109","doi-asserted-by":"crossref","first-page":"403","DOI":"10.1016\/j.eurpsy.2010.07.010","article-title":"Good communication in psychiatry \u2013 a conceptual review","volume":"26","author":"Priebe","year":"2011","journal-title":"Eur Psychiatry"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib110","doi-asserted-by":"crossref","DOI":"10.1371\/journal.pone.0229923","article-title":"Whose centre is it anyway? Defining person-centred care in nursing: an integrative review","volume":"15","author":"Byrne","year":"2020","journal-title":"PLoS One"},{"issue":"8","key":"10.1016\/j.sapharm.2025.12.012_bib111","doi-asserted-by":"crossref","first-page":"405","DOI":"10.12968\/ijpn.2009.15.8.43800","article-title":"Core attitudes of professionals in palliative care: a qualitative study","volume":"15","author":"Simon","year":"2009","journal-title":"Int J Palliat Nurs"},{"issue":"7","key":"10.1016\/j.sapharm.2025.12.012_bib112","doi-asserted-by":"crossref","first-page":"755","DOI":"10.1002\/jclp.20583","article-title":"Therapist effects: facilitative interpersonal skills as a predictor of therapist success","volume":"65","author":"Anderson","year":"2009","journal-title":"J Clin Psychol"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib113","doi-asserted-by":"crossref","first-page":"13","DOI":"10.52494\/BFBZ8207","article-title":"A qualitative study exploring pharmacists' perspectives on the conceptualization and operationalization of patient-centred care in the hospital pharmacy setting","volume":"7","author":"Yin","year":"2021","journal-title":"Malays J Pharm"},{"key":"10.1016\/j.sapharm.2025.12.012_bib114","series-title":"Patient-Centered Communication in Cancer Care: Promoting Healing and Reducing Suffering","author":"Epstein","year":"2007"},{"issue":"4","key":"10.1016\/j.sapharm.2025.12.012_bib115","doi-asserted-by":"crossref","first-page":"842","DOI":"10.1080\/09515070.2022.2047614","article-title":"Failure in psychotherapy: a qualitative comparative study from the perspective of patients diagnosed with depression","volume":"35","author":"Su\u00e1rez-Delucchi","year":"2022","journal-title":"Couns Psychol Q"},{"issue":"470","key":"10.1016\/j.sapharm.2025.12.012_bib116","first-page":"730","article-title":"Perspectives of people with enduring mental ill health from a community-based qualitative study","volume":"51","author":"Kai","year":"2001","journal-title":"Br J Gen Pract J R Coll Gen Pract"},{"key":"10.1016\/j.sapharm.2025.12.012_bib117","series-title":"The Inner Consultation: How to Develop an Effective and Intuitive Consulting Style","author":"Neighbour","year":"2005"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib118","doi-asserted-by":"crossref","DOI":"10.1111\/scs.70006","article-title":"Perceptions of empathic and compassionate healthcare encounters: an international exploratory qualitative descriptive study","volume":"39","author":"Tunks Leach","year":"2025","journal-title":"Scand J Caring Sci"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib119","doi-asserted-by":"crossref","first-page":"127","DOI":"10.1007\/s10879-021-09516-5","article-title":"Promoting an empathic dialectic for therapeutic change: an integrative review","volume":"52","author":"McIntyre","year":"2022","journal-title":"J Contemp Psychother"},{"issue":"9","key":"10.1016\/j.sapharm.2025.12.012_bib120","doi-asserted-by":"crossref","DOI":"10.1371\/journal.pone.0107828","article-title":"An integrative model of patient-centeredness \u2013 a systematic review and concept analysis","volume":"9","author":"Scholl","year":"2014","journal-title":"PLoS One"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib121","doi-asserted-by":"crossref","first-page":"4","DOI":"10.1111\/j.1365-2648.2012.06064.x","article-title":"What are the core elements of patient\u2010centred care? A narrative review and synthesis of the literature from health policy, medicine and nursing","volume":"69","author":"Kitson","year":"2013","journal-title":"J Adv Nurs"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib122","doi-asserted-by":"crossref","DOI":"10.1136\/bmjopen-2020-043336","article-title":"The importance and availability of adjustments to improve access for autistic adults who need mental and physical healthcare: findings from UK surveys","volume":"11","author":"Brice","year":"2021","journal-title":"BMJ Open"},{"issue":"7","key":"10.1016\/j.sapharm.2025.12.012_bib123","doi-asserted-by":"crossref","first-page":"991","DOI":"10.1007\/s11606-018-4443-5","article-title":"Empathy and burnout in medicine-acknowledging risks and opportunities","volume":"33","author":"Samra","year":"2018","journal-title":"J Gen Intern Med"},{"issue":"16","key":"10.1016\/j.sapharm.2025.12.012_bib124","doi-asserted-by":"crossref","first-page":"833","DOI":"10.12968\/bjon.2015.24.16.833","article-title":"Delivering compassionate care: the enablers and barriers","volume":"24","author":"Christiansen","year":"2015","journal-title":"Br J Nurs Mark Allen Publ"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib125","doi-asserted-by":"crossref","first-page":"19","DOI":"10.2174\/1573400514666180524095024","article-title":"Deprescribing: a psychodynamically-informed, patient-centered perspective","volume":"14","author":"Mintz","year":"2018","journal-title":"Curr Psychiatry Rev"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib126","doi-asserted-by":"crossref","first-page":"297","DOI":"10.1016\/j.pec.2011.07.006","article-title":"Association between nonverbal communication during clinical interactions and outcomes: a systematic review and meta-analysis","volume":"86","author":"Henry","year":"2012","journal-title":"Patient Educ Couns"},{"issue":"7284","key":"10.1016\/j.sapharm.2025.12.012_bib127","doi-asserted-by":"crossref","first-page":"468","DOI":"10.1136\/bmj.322.7284.468","article-title":"Preferences of patients for patient centred approach to consultation in primary care: observational study","volume":"322","author":"Little","year":"2001","journal-title":"BMJ"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib128","doi-asserted-by":"crossref","first-page":"388","DOI":"10.1186\/s12888-017-1522-9","article-title":"Guidance by physicians and pharmacists during antidepressant therapy: patients' needs and suggestions for improvement","volume":"17","author":"Nederlof","year":"2017","journal-title":"BMC Psychiatry"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib129","doi-asserted-by":"crossref","first-page":"23","DOI":"10.1111\/j.1945-1474.2010.00092.x","article-title":"Does pediatric patient-centeredness affect family trust?","volume":"32","author":"Aragon","year":"2010","journal-title":"J Healthc Qual"},{"issue":"635","key":"10.1016\/j.sapharm.2025.12.012_bib130","doi-asserted-by":"crossref","first-page":"e357","DOI":"10.3399\/bjgp15X685249","article-title":"Verbal and non-verbal behaviour and patient perception of communication in primary care: an observational study","volume":"65","author":"Little","year":"2015","journal-title":"Br J Gen Pract J R Coll Gen Pract"},{"issue":"4","key":"10.1016\/j.sapharm.2025.12.012_bib131","doi-asserted-by":"crossref","first-page":"587","DOI":"10.1080\/13561820.2024.2326974","article-title":"\u201cprofessional humility\u201d: introducing a new framework to advance interprofessionalism","volume":"38","author":"Michalec","year":"2024","journal-title":"J Interprof Care"},{"issue":"635","key":"10.1016\/j.sapharm.2025.12.012_bib132","doi-asserted-by":"crossref","first-page":"e351","DOI":"10.3399\/bjgp15X685237","article-title":"Randomised controlled trial of a brief intervention targeting predominantly non-verbal communication in general practice consultations","volume":"65","author":"Little","year":"2015","journal-title":"Br J Gen Pract"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib133","doi-asserted-by":"crossref","first-page":"164","DOI":"10.1111\/j.1440-0979.2004.0328.x","article-title":"Emotional intelligence in mental health nurses talking about practice","volume":"13","author":"Akerjordet","year":"2004","journal-title":"Int J Ment Health Nurs"},{"key":"10.1016\/j.sapharm.2025.12.012_bib134","series-title":"Mindset Matters: Developing Mental Agility and Resilience to Thrive in Uncertainty","author":"Roberts","year":"2022"},{"issue":"6","key":"10.1016\/j.sapharm.2025.12.012_bib135","doi-asserted-by":"crossref","first-page":"811","DOI":"10.1080\/08870449608400277","article-title":"The search for reliable and valid measures of patient-centredness","volume":"11","author":"Winefield","year":"1996","journal-title":"Psychol Health"},{"issue":"4","key":"10.1016\/j.sapharm.2025.12.012_bib136","doi-asserted-by":"crossref","first-page":"243","DOI":"10.1016\/S0738-3991(02)00012-5","article-title":"The roter interaction analysis system (RIAS): utility and flexibility for analysis of medical interactions","volume":"46","author":"Roter","year":"2002","journal-title":"Patient Educ Couns"},{"issue":"5","key":"10.1016\/j.sapharm.2025.12.012_bib137","doi-asserted-by":"crossref","first-page":"594","DOI":"10.1080\/10503307.2018.1425929","article-title":"Therapists' and clients' ratings of real relationship, attachment, therapist self-disclosure, and treatment progress","volume":"29","author":"Fuertes","year":"2019","journal-title":"Psychother Res"},{"issue":"11","key":"10.1016\/j.sapharm.2025.12.012_bib138","doi-asserted-by":"crossref","first-page":"1863","DOI":"10.1016\/j.sapharm.2021.03.005","article-title":"Factors influencing patient participation in medication counseling at the community pharmacy: a systematic review","volume":"17","author":"Qudah","year":"2021","journal-title":"Res Soc Adm Pharm RSAP"},{"issue":"51","key":"10.1016\/j.sapharm.2025.12.012_bib139","doi-asserted-by":"crossref","DOI":"10.1515\/ijsl.1985.51.5","article-title":"A study of the verbal behavior of family doctors","volume":"1985","author":"Long","year":"1985","journal-title":"Int J Sociol Lang"},{"key":"10.1016\/j.sapharm.2025.12.012_bib140","series-title":"Cognitive Behavior Therapies","first-page":"309","article-title":"Dialectical behavior therapy","author":"Kelly","year":"2017"},{"issue":"6","key":"10.1016\/j.sapharm.2025.12.012_bib141","doi-asserted-by":"crossref","first-page":"606","DOI":"10.1111\/j.1467-6494.2012.00806.x","article-title":"An attachment perspective on therapeutic processes and outcomes","volume":"81","author":"Mikulincer","year":"2013","journal-title":"J Pers"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib142","doi-asserted-by":"crossref","first-page":"139","DOI":"10.1002\/j.2167-4086.2011.tb00081.x","article-title":"The use and impact of the analyst's subjectivity with empathic and other Listening\/experiencing perspectives","volume":"80","author":"Fosshage","year":"2011","journal-title":"Psychoanal Q"},{"key":"10.1016\/j.sapharm.2025.12.012_bib143","series-title":"On Becoming a Person: A Therapist's View of Psychotherapy","author":"Rogers","year":"1995"},{"key":"10.1016\/j.sapharm.2025.12.012_bib144","series-title":"Theory and Practice of Counseling and Psychotherapy","author":"Corey","year":"1982"},{"key":"10.1016\/j.sapharm.2025.12.012_bib145","series-title":"StatPearls","article-title":"Person-centered Therapy (Rogerian Therapy)","author":"Yao","year":"2025"},{"issue":"12","key":"10.1016\/j.sapharm.2025.12.012_bib146","doi-asserted-by":"crossref","first-page":"1322","DOI":"10.1111\/j.1553-2712.2010.00939.x","article-title":"Patient\u2010centered integrated networks of emergency care: consensus\u2010based recommendations and future research priorities","volume":"17","author":"Govindarajan","year":"2010","journal-title":"Acad Emerg Med"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib147","doi-asserted-by":"crossref","first-page":"757","DOI":"10.1186\/s12909-023-04730-2","article-title":"Inclusion of person-centred care in UK postgraduate medical education curricula: interviews and documentary analysis","volume":"23","author":"Moore","year":"2023","journal-title":"BMC Med Educ"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib148","doi-asserted-by":"crossref","first-page":"155","DOI":"10.1002\/cpp.1944","article-title":"Client and therapist attachment styles and working alliance","volume":"23","author":"Bucci","year":"2016","journal-title":"Clin Psychol Psychother"},{"issue":"5","key":"10.1016\/j.sapharm.2025.12.012_bib149","doi-asserted-by":"crossref","first-page":"735","DOI":"10.1007\/s00127-016-1187-6","article-title":"Information giving challenges and support strategies at the time of a mental health diagnosis: qualitative views from Australian health professionals","volume":"51","author":"Milton","year":"2016","journal-title":"Soc Psychiatry Psychiatr Epidemiol"},{"issue":"5","key":"10.1016\/j.sapharm.2025.12.012_bib150","doi-asserted-by":"crossref","first-page":"493","DOI":"10.1080\/09638230400006809","article-title":"Recovery-oriented professionals: helping relationships in mental health services","volume":"13","author":"Borg","year":"2004","journal-title":"J Ment Health"},{"issue":"7","key":"10.1016\/j.sapharm.2025.12.012_bib151","doi-asserted-by":"crossref","first-page":"1087","DOI":"10.1016\/S0277-9536(00)00098-8","article-title":"Patient-centredness: a conceptual framework and review of the empirical literature","volume":"51","author":"Mead","year":"2000","journal-title":"Soc Sci Med"},{"key":"10.1016\/j.sapharm.2025.12.012_bib152","article-title":"NICE clinical guideline 76: medicines adherence: involving patients in decisions about prescribed medicines and supporting adherence","volume":"28","year":"2009","journal-title":"January"},{"issue":"4","key":"10.1016\/j.sapharm.2025.12.012_bib155","doi-asserted-by":"crossref","first-page":"226","DOI":"10.1111\/ppc.12161","article-title":"The Spirit and intent of motivational interviewing","volume":"53","author":"Mallisham","year":"2017","journal-title":"Perspect Psychiatr Care"},{"issue":"740","key":"10.1016\/j.sapharm.2025.12.012_bib156","doi-asserted-by":"crossref","first-page":"124","DOI":"10.3399\/bjgp24X736593","article-title":"Just do it! ten easy ways to enhance empathy in the consultation","volume":"74","author":"Howick","year":"2024","journal-title":"Br J Gen Pract"},{"issue":"4","key":"10.1016\/j.sapharm.2025.12.012_bib157","doi-asserted-by":"crossref","first-page":"445","DOI":"10.1192\/bjp.154.4.445","article-title":"Psychotherapy and general practice","volume":"154","author":"Gask","year":"1989","journal-title":"Br J Psychiatry"},{"key":"10.1016\/j.sapharm.2025.12.012_bib158","doi-asserted-by":"crossref","DOI":"10.1017\/S2045796019000428","article-title":"What can clinicians do to improve outcomes across psychiatric treatments: a conceptual review of non-specific components","volume":"29","author":"Priebe","year":"2020","journal-title":"Epidemiol Psychiatr Sci"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib159","first-page":"25","article-title":"Physician-patient communication in the primary care office: a systematic review","volume":"15","author":"Beck","year":"2002","journal-title":"J Am Board Fam Pract"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib160","doi-asserted-by":"crossref","first-page":"95","DOI":"10.1007\/BF00987141","article-title":"Rapport expressed through nonverbal behavior","volume":"9","author":"Harrigan","year":"1985","journal-title":"J Nonverbal Behav"},{"issue":"7318","key":"10.1016\/j.sapharm.2025.12.012_bib161","doi-asserted-by":"crossref","first-page":"908","DOI":"10.1136\/bmj.323.7318.908","article-title":"Observational study of effect of patient centredness and positive approach on outcomes of general practice consultations","volume":"323","author":"Little","year":"2001","journal-title":"BMJ"},{"issue":"4","key":"10.1016\/j.sapharm.2025.12.012_bib162","first-page":"11","article-title":"Recovery from mental illness: the guiding vision of the mental health service system in the 1990s","volume":"16","author":"Anthony","year":"1993","journal-title":"Psychosoc Rehabil J"},{"key":"10.1016\/j.sapharm.2025.12.012_bib163","series-title":"Formulation in Mental Health Nursing","year":"2024"},{"key":"10.1016\/j.sapharm.2025.12.012_bib164","series-title":"Formulation in Psychology and Psychotherapy: Making Sense of People's Problems","author":"Johnstone","year":"2013"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib165","doi-asserted-by":"crossref","first-page":"69","DOI":"10.1159\/000358392","article-title":"The patient-centeredness of endometriosis care and targets for improvement: a systematic review","volume":"78","author":"Dancet","year":"2014","journal-title":"Gynecol Obstet Invest"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib166","first-page":"262","article-title":"Optimizing adherence: bipolar disorder and the therapeutic motivational alliance","volume":"17","author":"Stubbe","year":"2019","journal-title":"Focus Am Psychiatr Publ"},{"issue":"9","key":"10.1016\/j.sapharm.2025.12.012_bib167","first-page":"1357","article-title":"The practitioner, the patient and resistance to change: recent ideas on compliance","volume":"154","author":"Butler","year":"1996","journal-title":"Can Med Assoc J"},{"issue":"5","key":"10.1016\/j.sapharm.2025.12.012_bib168","doi-asserted-by":"crossref","first-page":"409","DOI":"10.1097\/PRA.0000000000000651","article-title":"Learning the \u201cScience of the art of prescribing\u201d: from evidence-based algorithms to individualized medicine in psychiatric care","volume":"28","author":"King","year":"2022","journal-title":"J Psychiatr Pract"},{"key":"10.1016\/j.sapharm.2025.12.012_bib169","series-title":"Beyond Method: Philosophical Conversations in Healthcare Research and Scholarship","article-title":"Shared inquiry: socratic-hermeneutic interpre-viewing","author":"Dinkins","year":"2005"},{"issue":"5","key":"10.1016\/j.sapharm.2025.12.012_bib170","doi-asserted-by":"crossref","first-page":"303","DOI":"10.1192\/bja.2023.43","article-title":"Managing the clinical encounter with patients with personality disorder in a general psychiatry setting: key contributions from neuropsychoanalysis","volume":"30","author":"Lee","year":"2024","journal-title":"BJPsych Adv"},{"key":"10.1016\/j.sapharm.2025.12.012_bib171","series-title":"Affective Neuroscience: The Foundations of Human and Animal Emotions. 1. Issued as an Oxford University Press Paperback","author":"Panksepp","year":"2005"},{"key":"10.1016\/j.sapharm.2025.12.012_bib172","article-title":"ICEs require skilled communication","volume":"15","author":"Sandars","year":"2016","journal-title":"BMJ"},{"key":"10.1016\/j.sapharm.2025.12.012_bib173","doi-asserted-by":"crossref","DOI":"10.1016\/j.ijnurstu.2020.103634","article-title":"A state-of-the-art review of direct observation tools for assessing competency in person-centred care","volume":"109","author":"Ekman","year":"2020","journal-title":"Int J Nurs Stud"},{"key":"10.1016\/j.sapharm.2025.12.012_bib174","article-title":"Health psychology and advanced communication skills for prescribers","volume":"J","author":"Yemm","year":"2024","journal-title":"Pharm Times"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib175","doi-asserted-by":"crossref","first-page":"409","DOI":"10.1111\/tops.12337","article-title":"Miscommunication in doctor-patient communication","volume":"10","author":"McCabe","year":"2018","journal-title":"Top Cogn Sci"},{"key":"10.1016\/j.sapharm.2025.12.012_bib176","series-title":"Communication Accommodation Theory","first-page":"36","article-title":"Accommodative strategies as core of the theory","author":"Dragojevic","year":"2016"},{"issue":"6","key":"10.1016\/j.sapharm.2025.12.012_bib177","doi-asserted-by":"crossref","first-page":"718","DOI":"10.1111\/jpm.12630","article-title":"Engaging with distress: training in the compassionate approach","volume":"27","author":"McEwan","year":"2020","journal-title":"J Psychiatr Ment Health Nurs"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib178","doi-asserted-by":"crossref","first-page":"117","DOI":"10.1037\/pst0000022","article-title":"The impact of computer use on therapeutic alliance and continuance in care during the mental health intake","volume":"53","author":"Rosen","year":"2016","journal-title":"Psychotherapy"},{"key":"10.1016\/j.sapharm.2025.12.012_bib179","series-title":"Patient-Centered Medicine: Transforming the Clinical Method","year":"1995"},{"issue":"10","key":"10.1016\/j.sapharm.2025.12.012_bib180","doi-asserted-by":"crossref","DOI":"10.1371\/journal.pone.0258249","article-title":"Barriers and facilitators to patient-centred care in pharmacy consultations: a qualitative study with Malaysian hospital pharmacists and patients","volume":"16","author":"Ng","year":"2021","journal-title":"PLoS One"},{"issue":"6","key":"10.1016\/j.sapharm.2025.12.012_bib181","doi-asserted-by":"crossref","first-page":"1","DOI":"10.3310\/pgfar05060","article-title":"Effective patient\u2013clinician interaction to improve treatment outcomes for patients with psychosis: a mixed-methods design","volume":"5","author":"Priebe","year":"2017","journal-title":"Programme Grants Appl Res"},{"issue":"5","key":"10.1016\/j.sapharm.2025.12.012_bib182","doi-asserted-by":"crossref","first-page":"398","DOI":"10.1097\/01.mlr.0000208117.15531.da","article-title":"Primary care patients' involvement in decision-making is associated with improvement in depression","volume":"44","author":"Clever","year":"2006","journal-title":"Med Care"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib183","doi-asserted-by":"crossref","first-page":"249","DOI":"10.1080\/00029157.2012.740607","article-title":"The power of belief and expectancy in understanding and management of depression","volume":"55","author":"Alladin","year":"2013","journal-title":"Am J Clin Hypn"},{"issue":"6","key":"10.1016\/j.sapharm.2025.12.012_bib185","doi-asserted-by":"crossref","first-page":"595","DOI":"10.1370\/afm.142","article-title":"Effect on health-related outcomes of interventions to alter the interaction between patients and practitioners: a systematic review of trials","volume":"2","author":"Griffin","year":"2004","journal-title":"Ann Fam Med"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib186","doi-asserted-by":"crossref","first-page":"199","DOI":"10.3122\/jabfm.2014.02.130164","article-title":"How much shared decision making occurs in usual primary care of depression?","volume":"27","author":"Solberg","year":"2014","journal-title":"J Am Board Fam Med"},{"issue":"5","key":"10.1016\/j.sapharm.2025.12.012_bib187","doi-asserted-by":"crossref","first-page":"1191","DOI":"10.1007\/s11096-016-0352-z","article-title":"Mental health pharmacists views on shared decision-making for antipsychotics in serious mental illness","volume":"38","author":"Younas","year":"2016","journal-title":"Int J Clin Pharm"},{"issue":"34","key":"10.1016\/j.sapharm.2025.12.012_bib188","doi-asserted-by":"crossref","first-page":"1","DOI":"10.3310\/hsdr06340","article-title":"Evaluating nuanced practices for initiating decision-making in neurology clinics: a mixed-methods study","volume":"6","author":"Reuber","year":"2018","journal-title":"Health Serv Deliv Res"},{"key":"10.1016\/j.sapharm.2025.12.012_bib189","article-title":"A three-talk model for shared decision making: multistage consultation process","volume":"6","author":"Elwyn","year":"2017","journal-title":"BMJ"},{"key":"10.1016\/j.sapharm.2025.12.012_bib190","series-title":"Research in Shared Decision Making","year":"2023"},{"issue":"10","key":"10.1016\/j.sapharm.2025.12.012_bib191","doi-asserted-by":"crossref","first-page":"1786","DOI":"10.1016\/j.pec.2019.07.020","article-title":"Purposeful SDM: a problem-based approach to caring for patients with shared decision making","volume":"102","author":"Hargraves","year":"2019","journal-title":"Patient Educ Couns"},{"issue":"5","key":"10.1016\/j.sapharm.2025.12.012_bib192","doi-asserted-by":"crossref","first-page":"472","DOI":"10.1111\/j.1365-2648.2006.04042.x","article-title":"Development of a framework for person\u2010centred nursing","volume":"56","author":"McCormack","year":"2006","journal-title":"J Adv Nurs"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib193","doi-asserted-by":"crossref","first-page":"69","DOI":"10.1186\/s12910-015-0063-3","article-title":"The importance of values in evidence-based medicine","volume":"16","author":"Kelly","year":"2015","journal-title":"BMC Med Ethics"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib194","doi-asserted-by":"crossref","first-page":"46","DOI":"10.1111\/jan.12147","article-title":"Concordance: a concept analysis","volume":"70","author":"Snowden","year":"2014","journal-title":"J Adv Nurs"},{"issue":"4286","key":"10.1016\/j.sapharm.2025.12.012_bib195","doi-asserted-by":"crossref","first-page":"129","DOI":"10.1126\/science.847460","article-title":"The need for a new medical model: a challenge for biomedicine","volume":"196","author":"Engel","year":"1977","journal-title":"Science"},{"issue":"11","key":"10.1016\/j.sapharm.2025.12.012_bib196","doi-asserted-by":"crossref","first-page":"1636","DOI":"10.1176\/ps.2006.57.11.1636","article-title":"Shared decision making and medication management in the recovery process","volume":"57","author":"Deegan","year":"2006","journal-title":"Psychiatr Serv"},{"issue":"6","key":"10.1016\/j.sapharm.2025.12.012_bib197","doi-asserted-by":"crossref","first-page":"445","DOI":"10.1192\/bjp.bp.110.083733","article-title":"Conceptual framework for personal recovery in mental health: systematic review and narrative synthesis","volume":"199","author":"Leamy","year":"2011","journal-title":"Br J Psychiatry"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib198","doi-asserted-by":"crossref","DOI":"10.3399\/BJGPO.2021.0014","article-title":"Exploring patient views of empathic optimistic communication for osteoarthritis in primary care: a qualitative interview study using vignettes","volume":"5","author":"Lyness","year":"2021","journal-title":"BJGP Open"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib199","doi-asserted-by":"crossref","DOI":"10.3399\/BJGPO.2021.0221","article-title":"Clinician views on optimism and empathy in primary care consultations: a qualitative interview study","volume":"6","author":"Hughes","year":"2022","journal-title":"BJGP Open"},{"issue":"6","key":"10.1016\/j.sapharm.2025.12.012_bib200","doi-asserted-by":"crossref","first-page":"555","DOI":"10.3109\/09638237.2011.583949","article-title":"No hope without compassion: the importance of compassion in recovery-focused mental health services","volume":"20","author":"Spandler","year":"2011","journal-title":"J Ment Health"},{"issue":"8","key":"10.1016\/j.sapharm.2025.12.012_bib201","doi-asserted-by":"crossref","first-page":"319","DOI":"10.4103\/psychiatry.IndianJPsychiatry_780_19","article-title":"Clinical practice guidelines for psychoeducation in psychiatric disorders general principles of psychoeducation","volume":"62","author":"Sarkhel","year":"2020","journal-title":"Indian J Psychiatry"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib202","doi-asserted-by":"crossref","first-page":"521","DOI":"10.1007\/s11606-020-05912-0","article-title":"Health literacy and shared decision-making: exploring the relationship to enable meaningful patient engagement in healthcare","volume":"36","author":"Muscat","year":"2021","journal-title":"J Gen Intern Med"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib204","doi-asserted-by":"crossref","first-page":"344","DOI":"10.1331\/1544345054003732","article-title":"Pharmacist telemonitoring of antidepressant use: effects on pharmacist\u2013patient collaboration","volume":"45","author":"Rickles","year":"2005","journal-title":"J Am Pharm Assoc"},{"key":"10.1016\/j.sapharm.2025.12.012_bib205","series-title":"Medicines Optimisation: Helping Patients to Make the Most of Medicines","author":"Picton","year":"2013"},{"issue":"6","key":"10.1016\/j.sapharm.2025.12.012_bib206","doi-asserted-by":"crossref","first-page":"434","DOI":"10.1111\/acps.12390","article-title":"Understanding the non\u2010pharmacological correlates of self\u2010reported efficacy of antidepressants","volume":"131","author":"Read","year":"2015","journal-title":"Acta Psychiatr Scand"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib207","doi-asserted-by":"crossref","first-page":"269","DOI":"10.1176\/foc.4.2.269","article-title":"The role of the therapeutic alliance in psychotherapy and pharmacotherapy outcome: findings in the national institute of mental health treatment of depression collaborative research program","volume":"4","author":"Krupnick","year":"2006","journal-title":"Focus"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib208","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1080\/08870449908407311","article-title":"The beliefs about medicines questionnaire: the development and evaluation of a new method for assessing the cognitive representation of medication","volume":"14","author":"Horne","year":"1999","journal-title":"Psychol Health"},{"key":"10.1016\/j.sapharm.2025.12.012_bib209","doi-asserted-by":"crossref","unstructured":"Kaae S, Rossing C, Husted GR, Fosgerau CF. How patient-centredness takes place in pharmacy encounters: a critical common-sense interpretation of video-recorded meetings. Int J Clin Pharm. Published online November 12, 2022. doi:10.1007\/s11096-022-01508-2.","DOI":"10.1007\/s11096-022-01508-2"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib210","doi-asserted-by":"crossref","first-page":"113","DOI":"10.1136\/ejhpharm-2015-000762","article-title":"Patient-centred management of polypharmacy: a process for practice","volume":"23","author":"Barnett","year":"2016","journal-title":"Eur J Hosp Pharm"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib211","first-page":"56","article-title":"Adding psychotherapy to antidepressant medication in depression and anxiety disorders: a meta-analysis","volume":"13","author":"Cuijpers","year":"2014","journal-title":"World Psychiatry Off J World Psychiatr Assoc WPA"},{"key":"10.1016\/j.sapharm.2025.12.012_bib212","series-title":"Participative Behavior in the Pharmacist -Patient Relationship: Examining its Impact on Relationship Quality and Patient Outcomes","author":"Worley","year":"2001"},{"issue":"4","key":"10.1016\/j.sapharm.2025.12.012_bib213","doi-asserted-by":"crossref","first-page":"614","DOI":"10.1007\/s11096-011-9510-5","article-title":"An exploratory study of the role of trust in medication management within mental health services","volume":"33","author":"Maidment","year":"2011","journal-title":"Int J Clin Pharm"},{"issue":"4","key":"10.1016\/j.sapharm.2025.12.012_bib214","doi-asserted-by":"crossref","first-page":"409","DOI":"10.3122\/jabfm.2013.04.120201","article-title":"Aspects of patient and clinician language predict adherence to antidepressant medication","volume":"26","author":"Kaplan","year":"2013","journal-title":"J Am Board Fam Med"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib215","doi-asserted-by":"crossref","first-page":"220","DOI":"10.1016\/j.pec.2015.09.001","article-title":"Clinician empathy is associated with differences in patient\u2013clinician communication behaviors and higher medication self-efficacy in HIV care","volume":"99","author":"Flickinger","year":"2016","journal-title":"Patient Educ Couns"},{"key":"10.1016\/j.sapharm.2025.12.012_bib216","series-title":"Polypharmacy Guidance, Realistic Prescribing","year":"2018"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib217","doi-asserted-by":"crossref","first-page":"354","DOI":"10.4088\/JCP.08m04371","article-title":"Patient preference as a moderator of outcome for chronic forms of major depressive disorder treated with nefazodone, cognitive behavioral analysis system of psychotherapy, or their combination","volume":"70","author":"Kocsis","year":"2009","journal-title":"J Clin Psychiatry"},{"issue":"8","key":"10.1016\/j.sapharm.2025.12.012_bib218","doi-asserted-by":"crossref","first-page":"799","DOI":"10.1016\/j.brat.2010.04.003","article-title":"Treatment preference, engagement, and clinical improvement in pharmacotherapy versus psychotherapy for depression","volume":"48","author":"Kwan","year":"2010","journal-title":"Behav Res Ther"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib219","doi-asserted-by":"crossref","first-page":"173","DOI":"10.1016\/S0738-3991(99)00083-X","article-title":"Effects of physician communication style on client medication beliefs and adherence with antidepressant treatment","volume":"40","author":"Bultman","year":"2000","journal-title":"Patient Educ Couns"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib220","doi-asserted-by":"crossref","first-page":"26","DOI":"10.1186\/s12888-016-1182-1","article-title":"Do patients prefer optimistic or cautious psychiatrists? An experimental study with new and long-term patients","volume":"17","author":"Priebe","year":"2017","journal-title":"BMC Psychiatry"},{"key":"10.1016\/j.sapharm.2025.12.012_bib221","series-title":"The Consultation: An Approach to Learning and Teaching","year":"1984"},{"key":"10.1016\/j.sapharm.2025.12.012_bib222","doi-asserted-by":"crossref","unstructured":"Gay M. Enhancing person-centred care in suicide prevention: a nursing perspective. J Psychiatr Ment Health Nurs. Published online March 18, 2025. doi:10.1111\/jpm.13168.","DOI":"10.1111\/jpm.13168"},{"key":"10.1016\/j.sapharm.2025.12.012_bib223","first-page":"1","article-title":"The psychodynamics of self-harm","author":"Gibbons","year":"2024","journal-title":"BJPsych Adv"},{"issue":"9","key":"10.1016\/j.sapharm.2025.12.012_bib224","doi-asserted-by":"crossref","first-page":"1102","DOI":"10.1037\/0003-066X.47.9.1102","article-title":"In search of how people change: applications to addictive behaviors","volume":"47","author":"Prochaska","year":"1992","journal-title":"Am Psychol"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib225","doi-asserted-by":"crossref","first-page":"644","DOI":"10.1016\/j.sapharm.2016.06.015","article-title":"Pharmacist-based health coaching: a new model of pharmacist-patient care","volume":"13","author":"Lonie","year":"2017","journal-title":"Res Soc Adm Pharm"},{"key":"10.1016\/j.sapharm.2025.12.012_bib226","series-title":"Effective Coaching: Lessons from the Coaches' Coach","author":"Downey","year":"2003"},{"issue":"10","key":"10.1016\/j.sapharm.2025.12.012_bib227","doi-asserted-by":"crossref","first-page":"50","DOI":"10.1097\/01.NAJ.0000292202.06571.24","article-title":"Motivational interviewing: an evidence-based approach to counseling helps patients follow treatment recommendations","volume":"107","author":"Levensky","year":"2007","journal-title":"AJN Am J Nurs"},{"key":"10.1016\/j.sapharm.2025.12.012_bib228","doi-asserted-by":"crossref","DOI":"10.1016\/j.spen.2024.101139","article-title":"Trauma-informed care","volume":"50","author":"Williams","year":"2024","journal-title":"Semin Pediatr Neurol"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib229","doi-asserted-by":"crossref","first-page":"322","DOI":"10.1176\/appi.psychotherapy.2002.56.3.322","article-title":"Meaning and medication in the care of treatment-resistant patients","volume":"56","author":"Mintz","year":"2002","journal-title":"Am J Psychother"},{"issue":"5","key":"10.1016\/j.sapharm.2025.12.012_bib230","doi-asserted-by":"crossref","DOI":"10.1176\/appi.pn.2024.05.5.38","article-title":"Meaning and medication: addressing ambivalence in pharmacotherapy","volume":"59","author":"Mintz","year":"2024","journal-title":"Psychiatr News"},{"issue":"4","key":"10.1016\/j.sapharm.2025.12.012_bib231","doi-asserted-by":"crossref","first-page":"581","DOI":"10.1521\/jaap.2006.34.4.581","article-title":"A view from riggs: treatment resistance and patient Authority\u2014Iii. What is psychodynamic psychopharmacology? An approach to pharmacologic treatment resistance","volume":"34","author":"Mintz","year":"2006","journal-title":"J Am Acad Psychoanal Dyn Psychiatry"},{"issue":"4","key":"10.1016\/j.sapharm.2025.12.012_bib232","doi-asserted-by":"crossref","first-page":"265","DOI":"10.1192\/bja.2022.43","article-title":"Will this tablet make me happy again? The contribution of relational prescribing in providing a pragmatic and psychodynamic framework for prescribers","volume":"29","author":"Konstantinidou","year":"2023","journal-title":"BJPsych Adv"},{"issue":"4","key":"10.1016\/j.sapharm.2025.12.012_bib233","doi-asserted-by":"crossref","first-page":"29","DOI":"10.1300\/J200v01n04_03","article-title":"The psychology of the psychopharmacology triangle: the client, the Clinicians, and the medication","volume":"1","author":"Bradley","year":"2003","journal-title":"Soc Work Ment Health"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib234","doi-asserted-by":"crossref","first-page":"235","DOI":"10.1521\/pdps.2019.47.3.235","article-title":"Recovery from childhood psychiatric treatment: addressing the meaning of medications","volume":"47","author":"Mintz","year":"2019","journal-title":"Psychodyn Psychiatry"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib235","doi-asserted-by":"crossref","first-page":"153","DOI":"10.1146\/annurev.anthro.25.1.153","article-title":"The anthropology of PHARMACEUTICALS: a biographical approach","volume":"25","author":"Geest","year":"1996","journal-title":"Annu Rev Anthropol"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib236","doi-asserted-by":"crossref","first-page":"5","DOI":"10.7870\/cjcmh-2007-0024","article-title":"Special issue introduction medication and mental health: promoting autonomy","volume":"26","author":"Dufort","year":"2007","journal-title":"Can J Commun Ment Health"},{"key":"10.1016\/j.sapharm.2025.12.012_bib237","doi-asserted-by":"crossref","first-page":"38","DOI":"10.1016\/j.jad.2018.10.107","article-title":"Barriers and facilitators to discontinuing antidepressant use: a systematic review and thematic synthesis","volume":"245","author":"Maund","year":"2019","journal-title":"J Affect Disord"},{"issue":"4","key":"10.1016\/j.sapharm.2025.12.012_bib238","doi-asserted-by":"crossref","first-page":"516","DOI":"10.1093\/fampra\/cmy113","article-title":"Adaption and validation of the working alliance inventory for general practice: qualitative review and cross-sectional surveys","volume":"36","author":"Sturgiss","year":"2019","journal-title":"Fam Pract"},{"key":"10.1016\/j.sapharm.2025.12.012_bib239","series-title":"The Psychotherapeutic Process: A Research Handbook","first-page":"529","article-title":"The development of the working alliance inventory","author":"Horvath","year":"1986"},{"key":"10.1016\/j.sapharm.2025.12.012_bib240","article-title":"Learning to provide humanistic care and support in the context of chronic illness: insights from the narratives of healthcare professionals in hemato-oncology","volume":"69","author":"Bilodeau","year":"2024","journal-title":"Eur J Oncol Nurs Off J Eur Oncol Nurs Soc"},{"issue":"7","key":"10.1016\/j.sapharm.2025.12.012_bib241","doi-asserted-by":"crossref","first-page":"1228","DOI":"10.1016\/j.pec.2019.02.023","article-title":"Development of the concept of patient-centredness \u2013 a systematic review","volume":"102","author":"Langberg","year":"2019","journal-title":"Patient Educ Couns"},{"issue":"7","key":"10.1016\/j.sapharm.2025.12.012_bib242","doi-asserted-by":"crossref","first-page":"951","DOI":"10.1007\/s10597-018-0295-z","article-title":"Person-centered care and the therapeutic alliance","volume":"54","author":"Hamovitch","year":"2018","journal-title":"Community Ment Health J"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib243","doi-asserted-by":"crossref","first-page":"37","DOI":"10.1177\/1529100614531398","article-title":"The impact of mental illness stigma on seeking and participating in mental health care","volume":"15","author":"Corrigan","year":"2014","journal-title":"Psychol Sci Public Interest"},{"issue":"1-2","key":"10.1016\/j.sapharm.2025.12.012_bib244","doi-asserted-by":"crossref","first-page":"70","DOI":"10.1111\/jocn.12964","article-title":"A qualitative study of key stakeholders' perspectives on compassion in healthcare and the development of a framework for compassionate interpersonal relations","volume":"25","author":"Kneafsey","year":"2016","journal-title":"J Clin Nurs"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib245","doi-asserted-by":"crossref","first-page":"338","DOI":"10.1108\/JHOM-10-2017-0266","article-title":"Leading with compassion in health care organisations","volume":"32","author":"Hewison","year":"2018","journal-title":"J Health Organ Manag"},{"issue":"8","key":"10.1016\/j.sapharm.2025.12.012_bib247","first-page":"861","article-title":"Dimensions of wellness: change your habits, change your life","volume":"58","author":"Stoewen","year":"2017","journal-title":"Can Vet J Rev Veterinaire Can"},{"issue":"4","key":"10.1016\/j.sapharm.2025.12.012_bib248","doi-asserted-by":"crossref","first-page":"370","DOI":"10.1037\/h0054346","article-title":"A theory of human motivation","volume":"50","author":"Maslow","year":"1943","journal-title":"Psychol Rev"},{"key":"10.1016\/j.sapharm.2025.12.012_bib249","series-title":"Motivation and Personality","author":"Maslow","year":"1970"},{"key":"10.1016\/j.sapharm.2025.12.012_bib250","series-title":"Religions, Values, and Peak-Experiences","author":"Maslow","year":"1970"},{"issue":"8","key":"10.1016\/j.sapharm.2025.12.012_bib252","doi-asserted-by":"crossref","first-page":"2126","DOI":"10.1016\/j.pec.2020.12.016","article-title":"COGConnect: a new visual resource for teaching and learning effective consulting","volume":"104","author":"Thompson","year":"2021","journal-title":"Patient Educ Couns"},{"key":"10.1016\/j.sapharm.2025.12.012_bib253","series-title":"Skills for Communicating with Patients","author":"Silverman","year":"2013"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib254","doi-asserted-by":"crossref","first-page":"124","DOI":"10.1108\/MHRJ-11-2018-0038","article-title":"Towards a unified model of human development","volume":"24","author":"Haigh","year":"2019","journal-title":"Ment Health Rev J"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib255","doi-asserted-by":"crossref","first-page":"1","DOI":"10.5498\/wjp.v13.i1.1","article-title":"Emotion recognition support system: where physicians and psychiatrists meet linguists and data engineers","volume":"13","author":"Adibi","year":"2023","journal-title":"World J Psychiatry"},{"key":"10.1016\/j.sapharm.2025.12.012_bib256","doi-asserted-by":"crossref","DOI":"10.1016\/j.pec.2024.108391","article-title":"The Leicester empathy declaration: a model for implementing empathy in healthcare","volume":"129","author":"Howick","year":"2024","journal-title":"Patient Educ Couns"},{"issue":"4","key":"10.1016\/j.sapharm.2025.12.012_bib259","first-page":"1","article-title":"Using qualitative methods to explore the dynamics of patients' perspective sharing in community pharmacy counseling\u2013conversation analysis and video-stimulated recall interviews","volume":"19","author":"Fosgerau","year":"2022","journal-title":"Pharm Pract"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib260","doi-asserted-by":"crossref","first-page":"227","DOI":"10.1007\/s11097-014-9411-x","article-title":"The phenomenology of empathy: a Steinian emotional account","volume":"15","author":"Svenaeus","year":"2016","journal-title":"Phenomenol Cogn Sci"},{"issue":"4","key":"10.1016\/j.sapharm.2025.12.012_bib261","doi-asserted-by":"crossref","first-page":"736","DOI":"10.1111\/inm.12714","article-title":"Roses by other names? Empathy, sympathy, and compassion in mental health nursing","volume":"29","author":"Gerace","year":"2020","journal-title":"Int J Ment Health Nurs"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib262","doi-asserted-by":"crossref","first-page":"342","DOI":"10.1634\/theoncologist.2010-0274","article-title":"What patients value when oncologists give news of cancer recurrence: commentary on specific moments in audio-recorded conversations","volume":"16","author":"Back","year":"2011","journal-title":"Oncologist"},{"issue":"9","key":"10.1016\/j.sapharm.2025.12.012_bib263","doi-asserted-by":"crossref","first-page":"1706","DOI":"10.1002\/cncr.27949","article-title":"Health care provider communication: an empirical model of therapeutic effectiveness","volume":"119","author":"Chochinov","year":"2013","journal-title":"Cancer"},{"issue":"4","key":"10.1016\/j.sapharm.2025.12.012_bib264","doi-asserted-by":"crossref","first-page":"376","DOI":"10.1097\/00005650-198004000-00003","article-title":"Predicting patient satisfaction from physicians' nonverbal communication skills","volume":"18","author":"DiMatteo","year":"1980","journal-title":"Med Care"},{"issue":"8","key":"10.1016\/j.sapharm.2025.12.012_bib265","doi-asserted-by":"crossref","first-page":"678","DOI":"10.1001\/jama.1997.03540320082047","article-title":"A model of empathic communication in the medical interview","volume":"277","author":"Suchman","year":"1997","journal-title":"JAMA"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib266","doi-asserted-by":"crossref","first-page":"273","DOI":"10.1111\/j.1365-2850.2012.01926.x","article-title":"Empathic curiosity: resolving goal conflicts that generate emotional distress","volume":"20","author":"Mcevoy","year":"2013","journal-title":"J Psychiatr Ment Health Nurs"},{"issue":"5","key":"10.1016\/j.sapharm.2025.12.012_bib267","doi-asserted-by":"crossref","first-page":"561","DOI":"10.1016\/j.amjmed.2019.12.012","article-title":"Empathy in medicine: what it Is, and how much we really need it","volume":"133","author":"Decety","year":"2020","journal-title":"Am J Med"},{"issue":"9679","key":"10.1016\/j.sapharm.2025.12.012_bib268","doi-asserted-by":"crossref","first-page":"1940","DOI":"10.1016\/S0140-6736(09)61055-2","article-title":"The dangerous practice of empathy","volume":"373","author":"Macnaughton","year":"2009","journal-title":"Lancet"},{"issue":"5","key":"10.1016\/j.sapharm.2025.12.012_bib269","doi-asserted-by":"crossref","first-page":"347","DOI":"10.1007\/s11017-018-9463-y","article-title":"Should physicians be empathetic? Rethinking clinical empathy","volume":"39","author":"Schwan","year":"2018","journal-title":"Theor Med Bioeth"},{"issue":"5","key":"10.1016\/j.sapharm.2025.12.012_bib270","doi-asserted-by":"crossref","first-page":"486","DOI":"10.1111\/bioe.12980","article-title":"Your pain is not mine: a critique of clinical empathy","volume":"36","author":"Stefanello","year":"2022","journal-title":"Bioethics"},{"issue":"7","key":"10.1016\/j.sapharm.2025.12.012_bib271","doi-asserted-by":"crossref","first-page":"233","DOI":"10.1177\/0141076818781403","article-title":"Therapeutic empathy: what it is and what it isn't","volume":"111","author":"Howick","year":"2018","journal-title":"J R Soc Med"},{"key":"10.1016\/j.sapharm.2025.12.012_bib272","doi-asserted-by":"crossref","first-page":"2902","DOI":"10.3389\/fpsyg.2019.02902","article-title":"Caring for critically ill patients: clinicians' empathy promotes job satisfaction and does not predict moral distress","volume":"10","author":"Lamiani","year":"2020","journal-title":"Front Psychol"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib273","doi-asserted-by":"crossref","first-page":"177","DOI":"10.1007\/s11606-006-0039-6","article-title":"How do distress and well-being relate to medical student empathy? A multicenter study","volume":"22","author":"Thomas","year":"2007","journal-title":"J Gen Intern Med"},{"key":"10.1016\/j.sapharm.2025.12.012_bib274","doi-asserted-by":"crossref","unstructured":"Winter R, Leanage N, Roberts N, Norman RI, Howick J. Experiences of empathy training in healthcare: a systematic review of qualitative studies. Patient Educ Couns. Published online June 1, 2022. doi:10.1016\/j.pec.2022.06.015.","DOI":"10.1016\/j.pec.2022.06.015"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib275","doi-asserted-by":"crossref","first-page":"40","DOI":"10.1192\/bjp.bp.114.151910","article-title":"Effect of questions used by psychiatrists on therapeutic alliance and adherence","volume":"209","author":"Thompson","year":"2016","journal-title":"Br J Psychiatry J Ment Sci"},{"key":"10.1016\/j.sapharm.2025.12.012_bib276","series-title":"Palliative Care Perspectives","author":"Hallenbeck","year":"2003"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib277","doi-asserted-by":"crossref","first-page":"339","DOI":"10.1016\/j.pec.2008.11.013","article-title":"Analyzing the \u201cnature\u201d and \u201cspecific effectiveness\u201d of clinical empathy: a theoretical overview and contribution towards a theory-based research agenda","volume":"74","author":"Neumann","year":"2009","journal-title":"Patient Educ Couns"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib278","doi-asserted-by":"crossref","first-page":"21","DOI":"10.1080\/02668730100700021","article-title":"Who is killing what or whom?: some notes on the internal phenomenology of suicide","volume":"15","author":"Bell","year":"2001","journal-title":"Psychoanal Psychother"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib279","doi-asserted-by":"crossref","first-page":"82","DOI":"10.7861\/fhj.2022-0096","article-title":"A wide vocabulary for person-centred care","volume":"10","author":"Mitchell","year":"2023","journal-title":"Future Healthc J"},{"key":"10.1016\/j.sapharm.2025.12.012_bib280","series-title":"The Psychotherapeutic Process: A Research Handbook. Guilford Clinical Psychology and Psychotherapy Series","first-page":"285","article-title":"The vanderbilt process measures: the psychotherapy process scale (VPPS) and the negative indicators scale (VNIS)","author":"Suh","year":"1986"},{"key":"10.1016\/j.sapharm.2025.12.012_bib281","series-title":"The Psychotherapeutic Process: A Research Handbook. Guilford Clinical Psychology and Psychotherapy Series","first-page":"325","article-title":"The penn helping alliance scales","author":"Alexander","year":"1986"},{"key":"10.1016\/j.sapharm.2025.12.012_bib282","doi-asserted-by":"crossref","first-page":"191","DOI":"10.5116\/ijme.5d9b.0c37","article-title":"Revisiting Miller's pyramid in medical education: the gap between traditional assessment and diagnostic reasoning","volume":"10","author":"Witheridge","year":"2019","journal-title":"Int J Med Educ"},{"issue":"3","key":"10.1016\/j.sapharm.2025.12.012_bib283","doi-asserted-by":"crossref","first-page":"141","DOI":"10.1111\/nup.12075","article-title":"Foundations for a human science of nursing: gadamer, laing and the hermeneutics of caring","volume":"16","author":"Rolfe","year":"2015","journal-title":"Nurs Philos"},{"issue":"2","key":"10.1016\/j.sapharm.2025.12.012_bib284","first-page":"45","article-title":"Three domains of learning: cognitive, affective and psychomotor","volume":"2","author":"Hoque","year":"2016","journal-title":"J EFL Educ Res"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib285","article-title":"Phenomenology of practice","volume":"1","author":"Van Manen","year":"2007","journal-title":"Phenomenol Pract"},{"issue":"6","key":"10.1016\/j.sapharm.2025.12.012_bib286","doi-asserted-by":"crossref","first-page":"810","DOI":"10.1177\/1049732317699381","article-title":"Phenomenology in its original sense","volume":"27","author":"Van Manen","year":"2017","journal-title":"Qual Health Res"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib287","doi-asserted-by":"crossref","first-page":"53","DOI":"10.1002\/j.2164-490X.2003.tb00168.x","article-title":"The importance of empathy in the therapeutic alliance","volume":"42","author":"Feller","year":"2003","journal-title":"J Humanist Couns Educ Dev (JHCEAD)"},{"issue":"12","key":"10.1016\/j.sapharm.2025.12.012_bib288","doi-asserted-by":"crossref","first-page":"446","DOI":"10.1177\/0141076816680120","article-title":"Empathy, sympathy and compassion in healthcare: is there a problem? Is there a difference? Does it matter?","volume":"109","author":"Jeffrey","year":"2016","journal-title":"J R Soc Med"},{"key":"10.1016\/j.sapharm.2025.12.012_bib289","series-title":"Empathy and its Development","author":"Eisenberg","year":"1987"},{"key":"10.1016\/j.sapharm.2025.12.012_bib290","article-title":"How to demonstrate empathy and compassion in a pharmacy setting","author":"Allinson","year":"2019","journal-title":"Pharm J"},{"key":"10.1016\/j.sapharm.2025.12.012_bib291","series-title":"Mindful Compassion: Using the Power of Mindfulness and Compassion to Transform our Lives","author":"Gilbert","year":"2015"},{"key":"10.1016\/j.sapharm.2025.12.012_bib292","series-title":"Empathy, Sociality, and Personhood. Vol 94. Contributions to Phenomenology","first-page":"161","article-title":"Edith stein's phenomenology of empathy and medical ethics","author":"Svenaeus","year":"2017"},{"key":"10.1016\/j.sapharm.2025.12.012_bib293","series-title":"Empathy, Sociality, and Personhood. Vol 94. Contributions to Phenomenology","first-page":"127","article-title":"From I to you to we: empathy and community in edith Stein's phenomenology","author":"Burns","year":"2017"},{"issue":"6","key":"10.1016\/j.sapharm.2025.12.012_bib294","first-page":"454","article-title":"Connecting, assessing, responding and empowering (CARE): a universal approach to person-centred, empathic healthcare encounters","volume":"23","author":"Bikker","year":"2012","journal-title":"Educ Prim Care Off Publ Assoc Course Organ Natl Assoc GP Tutors World Organ Fam Dr"},{"issue":"1","key":"10.1016\/j.sapharm.2025.12.012_bib295","doi-asserted-by":"crossref","first-page":"16","DOI":"10.1186\/1472-6920-6-16","article-title":"Humanities for medical students? A qualitative study of a medical humanities curriculum in a medical school program","volume":"6","author":"Wachtler","year":"2006","journal-title":"BMC Med Educ"}],"container-title":["Research in Social and Administrative Pharmacy"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S1551741125005169?httpAccept=text\/xml","content-type":"text\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/api.elsevier.com\/content\/article\/PII:S1551741125005169?httpAccept=text\/plain","content-type":"text\/plain","content-version":"vor","intended-application":"text-mining"}],"deposited":{"date-parts":[[2026,4,3]],"date-time":"2026-04-03T16:20:18Z","timestamp":1775233218000},"score":1,"resource":{"primary":{"URL":"https:\/\/linkinghub.elsevier.com\/retrieve\/pii\/S1551741125005169"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2026,4]]},"references-count":275,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2026,4]]}},"alternative-id":["S1551741125005169"],"URL":"https:\/\/doi.org\/10.1016\/j.sapharm.2025.12.012","relation":{},"ISSN":["1551-7411"],"issn-type":[{"value":"1551-7411","type":"print"}],"subject":[],"published":{"date-parts":[[2026,4]]},"assertion":[{"value":"Elsevier","name":"publisher","label":"This article is maintained by"},{"value":"From theory to practice: A critical review and meta-framework for operationalising person-centredness, therapeutic alliance and empathy in pharmacist-led mental health consultations","name":"articletitle","label":"Article Title"},{"value":"Research in Social and Administrative Pharmacy","name":"journaltitle","label":"Journal Title"},{"value":"https:\/\/doi.org\/10.1016\/j.sapharm.2025.12.012","name":"articlelink","label":"CrossRef DOI link to publisher maintained version"},{"value":"article","name":"content_type","label":"Content Type"},{"value":"\u00a9 2025 The Authors. Published by Elsevier Inc.","name":"copyright","label":"Copyright"}]}}