{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,8,28]],"date-time":"2026-08-28T00:14:03Z","timestamp":1787876043158,"version":"build-2784847793"},"reference-count":10,"publisher":"Cambridge University Press (CUP)","issue":"5","license":[{"start":{"date-parts":[[2016,5,27]],"date-time":"2016-05-27T00:00:00Z","timestamp":1464307200000},"content-version":"unspecified","delay-in-days":0,"URL":"https:\/\/www.cambridge.org\/core\/terms"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Disaster med. public health prep."],"published-print":{"date-parts":[[2016,10]]},"abstract":"<jats:title>Abstract<\/jats:title><jats:p>Social media monitoring for public health emergency response and recovery is an essential response capability for any health department. The value of social media for emergency response lies not only in the capacity to rapidly communicate official and critical incident information, but as a rich source of incoming data that can be gathered to inform leadership decision-making. Social media monitoring is a function that can be formally integrated into the Incident Command System of any response agency. The approach to planning and required resources, such as staffing, logistics, and technology, is flexible and adaptable based on the needs of the agency and size and scope of the emergency. The New York City Department of Health and Mental Hygiene has successfully used its Social Media Monitoring Team during public health emergency responses and planned events including major Ebola and Legionnaires\u2019 disease responses. The concepts and implementations described can be applied by any agency, large or small, interested in building a social media monitoring capacity. (<jats:italic>Disaster Med Public Health Preparedness<\/jats:italic>. 2016;page 1 of 6)<\/jats:p>","DOI":"10.1017\/dmp.2016.39","type":"journal-article","created":{"date-parts":[[2016,5,27]],"date-time":"2016-05-27T06:05:20Z","timestamp":1464329120000},"page":"775-780","source":"Crossref","is-referenced-by-count":31,"title":["Integrating Social Media Monitoring Into Public Health Emergency Response Operations"],"prefix":"10.1017","volume":"10","author":[{"given":"Tamer A.","family":"Hadi","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Keren","family":"Fleshler","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"56","published-online":{"date-parts":[[2016,5,27]]},"reference":[{"key":"S1935789316000392_ref8","unstructured":"Cases of Ebola Diagnosed in the United States. CDC website. http:\/\/www.cdc.gov\/vhf\/ebola\/outbreaks\/2014-west-africa\/united-states-imported-case.html. Accessed September 10, 2015."},{"key":"S1935789316000392_ref6","doi-asserted-by":"publisher","DOI":"10.1201\/b11251"},{"key":"S1935789316000392_ref7","unstructured":"Health Department conducts the largest no-notice emergency response exercise in New York City history. New York City Department of Health and Mental Hygiene website. http:\/\/www.nyc.gov\/html\/doh\/html\/pr2014\/pr025-14.shtml. Published August 1, 2014. Accessed September 10, 2015."},{"key":"S1935789316000392_ref3","unstructured":"Schram J , Rosario F , Cohen S . Doctor who treated Ebola patients rushed to NYC hospital. New York Post. http:\/\/nypost.com\/2014\/10\/23\/nyc-may-have-its-first-ebola-case\/. Published October 23, 2014. Accessed January 29, 2016."},{"key":"S1935789316000392_ref10","unstructured":"Khorram Y . As Sandy pounded NYC, fire department worker was a Twitter lifeline. CNN. http:\/\/www.cnn.com\/2012\/11\/01\/tech\/social-media\/twitter-fdny\/. Published November 1, 2012. Accessed September 10, 2015."},{"key":"S1935789316000392_ref4","doi-asserted-by":"publisher","DOI":"10.2471\/BLT.09.066712"},{"key":"S1935789316000392_ref5","doi-asserted-by":"publisher","DOI":"10.1515\/1547-7355.1976"},{"key":"S1935789316000392_ref9","volume-title":"Critical Issues in Disaster Science and Management: A Dialogue Between Researchers and Practitioners","author":"Hughes"},{"key":"S1935789316000392_ref1","unstructured":"Duggan M , Ellison NB , Lampe C , et al. Social Media Update 2014. Pew Research Center. http:\/\/www.pewinternet.org\/2015\/01\/09\/social-media-update-2014\/. Published January 9, 2015. Accessed February 12, 2016."},{"key":"S1935789316000392_ref2","unstructured":"Department of Homeland Security, Science and Technology Directorate, First Responders Group Virtual Social Media Working Group. Using Social Media for Enhanced Situational Awareness and Decision Support. http:\/\/www.firstresponder.gov\/TechnologyDocuments\/Using%20Social%20Media%20for%20Enhanced%20Situational%20Awareness%20and%20Decision%20Support.pdf. Published June 2014. Accessed May 11, 2016."}],"container-title":["Disaster Medicine and Public Health Preparedness"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.cambridge.org\/core\/services\/aop-cambridge-core\/content\/view\/S1935789316000392","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,4,18]],"date-time":"2019-04-18T22:37:46Z","timestamp":1555627066000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.cambridge.org\/core\/product\/identifier\/S1935789316000392\/type\/journal_article"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2016,5,27]]},"references-count":10,"journal-issue":{"issue":"5","published-print":{"date-parts":[[2016,10]]}},"alternative-id":["S1935789316000392"],"URL":"https:\/\/doi.org\/10.1017\/dmp.2016.39","relation":{},"ISSN":["1935-7893","1938-744X"],"issn-type":[{"value":"1935-7893","type":"print"},{"value":"1938-744X","type":"electronic"}],"subject":[],"published":{"date-parts":[[2016,5,27]]}}}