{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,5,27]],"date-time":"2025-05-27T13:40:03Z","timestamp":1748353203304,"version":"3.41.0"},"reference-count":36,"publisher":"Springer Science and Business Media LLC","issue":"3-4","license":[{"start":{"date-parts":[[2000,10,1]],"date-time":"2000-10-01T00:00:00Z","timestamp":970358400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"},{"start":{"date-parts":[[2000,10,1]],"date-time":"2000-10-01T00:00:00Z","timestamp":970358400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.springernature.com\/gp\/researchers\/text-and-data-mining"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Information Systems Frontiers"],"published-print":{"date-parts":[[2000,10]]},"DOI":"10.1023\/a:1026568611806","type":"journal-article","created":{"date-parts":[[2003,11,6]],"date-time":"2003-11-06T17:11:16Z","timestamp":1068138676000},"page":"299-315","source":"Crossref","is-referenced-by-count":8,"title":["Oracles, Bards, and Village Gossips, or Social Roles and Meta Knowledge Management"],"prefix":"10.1007","volume":"2","author":[{"given":"Simon","family":"Masterton","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Stuart","family":"Watt","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"297","reference":[{"issue":"3","key":"277140_CR1","doi-asserted-by":"crossref","first-page":"40","DOI":"10.1109\/5254.683209","volume":"13","author":"A Abecker","year":"1998","unstructured":"Abecker A, Bernardi A, Hinkelmann K, K\u00fchn O, Sintek M. Toward a technology for organizational memories. IEEE Intelligent Systems and their Applications 1998;13(3):40-48.","journal-title":"IEEE Intelligent Systems and their Applications"},{"key":"277140_CR2","unstructured":"Ackerman MS. Answer Garden: A tool for growing organizational memory. Unpublished PhD thesis, Sloan School of Management, Massachusetts Institute of Technology. February, 1994."},{"issue":"8","key":"277140_CR3","first-page":"899","volume":"3","author":"S.S. Buckingham","year":"1997","unstructured":"Buckingham Shum S. Negotiating the construction and reconstruction of organizational memories. Journal of Universal Computer Science (Special Issue on IT for Knowledge Management), 1997;3(8):899-928.","journal-title":"Journal of Universal Computer Science"},{"key":"277140_CR4","unstructured":"Conklin J. Designing Organizational Memory: Preserving intellectual assets in a knowledge economy. Group Decision Support Systems Inc., available at http:\/\/www.gdss.com\/DOM.htm. 1996."},{"issue":"3","key":"277140_CR5","first-page":"104","volume":"16","author":"J Davies N","year":"1998","unstructured":"Davies N J, Stewart RS, Weeks R. Knowledge sharing agents over the World Wide Web. British Telecom Technology Journal 1998;16(3):104-109.","journal-title":"British Telecom Technology Journal"},{"key":"277140_CR6","volume-title":"Proceedings of the Asia Pacific Computer Human Interaction Conference (APCHI'98)","author":"J Domingue","year":"1998","unstructured":"Domingue J, Scott P. KMi Planet: AWeb based news server. In: Proceedings of the Asia Pacific Computer Human Interaction Conference (APCHI'98). Shonan Village Center, Hayama-machi, Kanagawa, Japan, 15-17 July, 1998."},{"key":"277140_CR7","volume-title":"Learning by Expanding","author":"Y. Engestr\u00f6m","year":"1987","unstructured":"Engestr\u00f6m Y. Learning by Expanding. Helsinki: Orienta-konsultit. 1987."},{"key":"277140_CR8","unstructured":"Erickson T. Designing agents as if people mattered. In: Bradshaw J, ed. Software Agents. AAAI Press\/MIT Press: 1997:79-96."},{"key":"277140_CR9","doi-asserted-by":"crossref","unstructured":"Fischer G, Lemke AC, Mastaglio T. Using Critics to Empower Users. In: Proceedings of CHI'90, Seattle. Washington, 1990:337-347.","DOI":"10.1145\/97243.97305"},{"key":"277140_CR10","unstructured":"Foner L. A security architecture for multi-agent matchmaking, presented at The Second International Conference on Multi-Agent Systems, Keihanna Plaza, Kansai Science City, Japan. December 1996."},{"issue":"4","key":"277140_CR11","first-page":"115","volume":"14","author":"L Foner","year":"1996","unstructured":"Foner L, Crabtree IB. Multi-agent matchmaking. British Telecom Technology Journal 1996;14(4):115-123.","journal-title":"British Telecom Technology Journal"},{"key":"277140_CR12","volume-title":"The Presentation of Self in Everyday Life","author":"E. Goffman","year":"1956","unstructured":"Goffman E. The Presentation of Self in Everyday Life. New York: Doubleday, 1956."},{"key":"277140_CR13","volume-title":"Behavior in Public Places","author":"E. Goffman","year":"1963","unstructured":"Goffman E. Behavior in Public Places. New York: Free Press, 1963."},{"key":"277140_CR14","doi-asserted-by":"crossref","first-page":"131","DOI":"10.1006\/jvlc.1996.0009","volume":"7","author":"TRG Green","year":"1996","unstructured":"Green TRG, Petre M. Usability analysis of visual programming environments: a ``cognitive dimensions'' framework. Journal of Visual Languages and Computing 1996;7:131-174.","journal-title":"Journal of Visual Languages and Computing"},{"issue":"1","key":"277140_CR15","doi-asserted-by":"crossref","first-page":"92","DOI":"10.1145\/175222.175230","volume":"37","author":"J. Grudin","year":"1994","unstructured":"Grudin J. Groupware and social dynamics: Eight challenges for developers. Communications of the ACM 1994;37(1):92-105.","journal-title":"Communications of the ACM"},{"key":"277140_CR16","unstructured":"Koda T. Agents with faces: A study on the effects of personification of software agents. Masters Thesis, MIT. 1996."},{"issue":"3","key":"277140_CR17","doi-asserted-by":"crossref","first-page":"77","DOI":"10.1145\/245108.245126","volume":"40","author":"JA Konstan","year":"1997","unstructured":"Konstan JA, Miller BN, Maltz D, Herlocker JL, Gordon LR, Riedl J. GroupLens: Applying collaborative filtering to Usenet News. Communications of the ACM March 1997;40(3):77-87.","journal-title":"Communications of the ACM"},{"key":"277140_CR18","unstructured":"Krulwich B, Burkey C. The ContactFinder agent: Answering bulletin board questions with referrals. In the Proceedings of AAAI'96. AAAI Press, 1996."},{"issue":"5","key":"277140_CR19","first-page":"22","volume":"12","author":"B Krulwich","year":"1997","unstructured":"Krulwich B, Burkey C. The InfoFinder agent: Learning user interests through heuristic phrase extraction. IEEE Intelligent Systems and their Applications September 1997;12(5):22-27.","journal-title":"IEEE Intelligent Systems and their Applications"},{"key":"277140_CR20","doi-asserted-by":"crossref","unstructured":"Kuutti K. Activity theory as a potential framework for humancomputer interaction research. In: Nardi BA, ed. Context and Consciousness: Activity Theory and Human-Computer Interaction. MIT Press, 1996.","DOI":"10.7551\/mitpress\/2137.003.0006"},{"key":"277140_CR21","unstructured":"Lewis C, Rieman J. Task-Centered User Interface Design: A Practical Introduction. Shareware book, available at ftp:\/\/ftp.cs.colorado.edu\/pub\/distribs\/clewis\/HCI-Design-Book\/, 1994."},{"key":"277140_CR22","doi-asserted-by":"crossref","unstructured":"Maes P. Agents that reduce work and information overload. Communications of the ACM July 1994;37(7).","DOI":"10.1145\/176789.176792"},{"key":"277140_CR23","unstructured":"Masterton SJ. The virtual participant: Lessons to be learned from a case-based tutor's assistant. In: Proceedings of the Conference on Computer Supported Collaborative Learning. Toronto, Canada, 10-14th December 1997."},{"key":"277140_CR24","unstructured":"Masterton SJ. Computer support for learners using intelligent educational agents: The way forward. To appear in Proceedings of the Sixth International Conference on Computers in Education, ICCE'98. Beijing, China, October 1998."},{"key":"277140_CR25","unstructured":"Mckendree J, Stenning K, Mayes T, Lee J, Cox R. Why observing a dialogue may benefit learning: The vicarious learner. In: Proceedings of PEG'97. Sozopol, Bulgaria, May 1997."},{"key":"277140_CR26","doi-asserted-by":"crossref","unstructured":"Nass C, Steuer J, Tauber ER. Computers are social actors. In: Proceedings of CHI'94. 1994.","DOI":"10.1145\/259963.260288"},{"key":"277140_CR27","volume-title":"The Psychology of Everyday Things","author":"DA. Norman","year":"1988","unstructured":"Norman DA. The Psychology of Everyday Things. New York: Basic Books, 1988."},{"key":"277140_CR28","unstructured":"Norman DA. How people might interact with agents. In: Bradshaw J, ed. Software Agents. AAAI Press\/MIT Press, 1997:49-55."},{"issue":"3","key":"277140_CR29","doi-asserted-by":"crossref","first-page":"30","DOI":"10.1109\/MIS.1998.683179","volume":"13","author":"DE. O'Leary","year":"1998","unstructured":"O'Leary DE. Knowledge-management systems: Converting and connecting. IEEE Intelligent Systems and their Applications 1998;13(3):30-33.","journal-title":"IEEE Intelligent Systems and their Applications"},{"issue":"3","key":"277140_CR30","doi-asserted-by":"crossref","first-page":"56","DOI":"10.1145\/245108.245121","volume":"40","author":"P Resnick","year":"1997","unstructured":"Resnick P, Varian HR. Recommender systems. Communications of the ACM March 1997;40(3):56-58.","journal-title":"Communications of the ACM"},{"key":"277140_CR31","unstructured":"Rhodes BJ, Starner T. Remembrance Agent: A Continuously Running Automated Information Retrieval System. Paper presented at the First International Conference on the Practical Application of Intelligent Agents and Multi Agent Technology (PAAM'96), 1996."},{"issue":"1","key":"277140_CR32","first-page":":34","volume":"7","author":"M. Stefik","year":"1986","unstructured":"Stefik M. The next knowledge medium. AI Magazine. 1986;7(1):34-46.","journal-title":"AI Magazine"},{"key":"277140_CR33","unstructured":"Watt SNK. Role Conflict in groupware. In: Proceedings of the First International Conference on Intelligent and Cooperative Information Systems (ICICIS'93). 1993."},{"issue":"4","key":"277140_CR34","first-page":"89","volume":"14","author":"SNK. Watt","year":"1997","unstructured":"Watt SNK. Artificial societies and psychological agents. British Telecom Technology Journal 1997;14(4):89-97.","journal-title":"British Telecom Technology Journal"},{"key":"277140_CR35","unstructured":"Watt SNK. Psychological agents and the new web media. In: Eisenstadt M, Vincent AT, eds. The Knowledge Web. Kogan Page, 1998."},{"issue":"2","key":"277140_CR36","doi-asserted-by":"crossref","first-page":"299","DOI":"10.2307\/258774","volume":"17","author":"J Yates","year":"1992","unstructured":"Yates J, Orlikowski WJ. ``Genres of organizational communication: A structurational approach to studying communication and media.'' Academy of Management Review 1992;17(2):299-326.","journal-title":"Academy of Management Review"}],"container-title":["Information Systems Frontiers"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1023\/A:1026568611806.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/article\/10.1023\/A:1026568611806\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/link.springer.com\/content\/pdf\/10.1023\/A:1026568611806.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,5,27]],"date-time":"2025-05-27T13:23:58Z","timestamp":1748352238000},"score":1,"resource":{"primary":{"URL":"https:\/\/link.springer.com\/10.1023\/A:1026568611806"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2000,10]]},"references-count":36,"journal-issue":{"issue":"3-4","published-print":{"date-parts":[[2000,10]]}},"alternative-id":["277140"],"URL":"https:\/\/doi.org\/10.1023\/a:1026568611806","relation":{},"ISSN":["1387-3326","1572-9419"],"issn-type":[{"type":"print","value":"1387-3326"},{"type":"electronic","value":"1572-9419"}],"subject":[],"published":{"date-parts":[[2000,10]]}}}