{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,8,25]],"date-time":"2024-08-25T11:27:52Z","timestamp":1724585272252},"reference-count":13,"publisher":"EDP Sciences","license":[{"start":{"date-parts":[[2021,5,7]],"date-time":"2021-05-07T00:00:00Z","timestamp":1620345600000},"content-version":"vor","delay-in-days":126,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["ITM Web Conf."],"published-print":{"date-parts":[[2021]]},"abstract":"<jats:p>Service-Dominant Logic (S-D Logic) and service science provide a way for innovators and learners to look at the world differently and thereby improve quality-of-life for people over time. The continued development of service science as an emerging transdiscipline will depend on developing better measurements and tools for understanding the past and future identities, reputations, values, goals, and strategies of entities interacting to achieve outcomes. For example, Service Innovation Roadmaps (SIRs) can be thought of as an attempt to make explicit the \u201clearning investment strategy\u201d of responsible entities (people, businesses, regional governments) to change and become \u201cbetter future version of themselves\u201d in terms of value co-creating service interactions. In short, SIRs can help with the challenge of upskilling people in an age of accelerating technology and policy changes. All service systems, as responsible entities learning, invest in three types of activities, herein termed Run- Transform-Innovate activities. This short paper provides context for a research direction to develop further the notions of SIRs and embrace complexity economics as a tool for advancing service science.<\/jats:p>","DOI":"10.1051\/itmconf\/20213801001","type":"journal-article","created":{"date-parts":[[2021,5,7]],"date-time":"2021-05-07T08:38:46Z","timestamp":1620376726000},"page":"01001","source":"Crossref","is-referenced-by-count":9,"title":["Service innovation roadmaps and responsible entities learning"],"prefix":"10.1051","volume":"38","author":[{"given":"Jim","family":"Spohrer","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"250","published-online":{"date-parts":[[2021,5,7]]},"reference":[{"key":"R1","unstructured":"IfM and IBM, Succeeding through Service Innovation: A Service Perspective for Education, Research, Business and Government, https:\/\/www.ifm.eng.cam.ac.uk\/uploads\/Resources\/Reports\/080428cambridge_ssme_whitepaper.pdf (Institute for Manufacturing, Cambridge, MA., 2008)"},{"key":"R2","unstructured":"WEF and PwC, Upskilling for shared prosperity. 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