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Shortages are partially backlogged and dependent on the length of the customers\u2019 waiting time upto the arrival of fresh lot. Alternative trade-credit policy is applied herein, and several cases, sub-cases and situations are investigated. The corresponding optimization problems of different cases, sub-cases and situations are solved using an interval-oriented multi-section technique with the help of interval mathematics and interval order relations. A numerical example with three different credit periods is studied and solved to validate the said problem. Also, two different case studies are investigated. Then to investigate the effect of changes of several system parameters on the optimal policy, post optimality analyses are performed.<\/jats:p>","DOI":"10.1051\/ro\/2021015","type":"journal-article","created":{"date-parts":[[2021,1,27]],"date-time":"2021-01-27T09:16:02Z","timestamp":1611738962000},"page":"1043-1061","source":"Crossref","is-referenced-by-count":10,"title":["Decision support system for customers during availability of trade credit financing with different pricing situations"],"prefix":"10.1051","volume":"55","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-6479-7002","authenticated-orcid":false,"given":"Ali Akbar","family":"Shaikh","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-0926-7022","authenticated-orcid":false,"given":"Subhash Chandra","family":"Das","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8193-3141","authenticated-orcid":false,"given":"Asoke Kumar","family":"Bhunia","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-6583-8416","authenticated-orcid":false,"given":"Biswajit","family":"Sarkar","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"250","published-online":{"date-parts":[[2021,5,7]]},"reference":[{"key":"R1","doi-asserted-by":"crossref","first-page":"658","DOI":"10.1057\/jors.1995.90","volume":"46","author":"Aggarwal","year":"1995","journal-title":"J. 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