{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,2]],"date-time":"2026-04-02T10:10:08Z","timestamp":1775124608725,"version":"3.50.1"},"reference-count":0,"publisher":"Georg Thieme Verlag KG","issue":"04","license":[{"start":{"date-parts":[[2018,12,12]],"date-time":"2018-12-12T00:00:00Z","timestamp":1544572800000},"content-version":"vor","delay-in-days":72,"URL":"https:\/\/creativecommons.org\/licenses\/by-nc-nd\/4.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Appl Clin Inform"],"published-print":{"date-parts":[[2018,10]]},"abstract":"<jats:p>\n            Background\u2003Patient portals are expanding as a means to engage patients and have evidence for benefit in the outpatient setting. However, few studies have evaluated their use in the inpatient setting, or with vulnerable patient populations.<\/jats:p><jats:p>\n            Objective\u2003This article assesses an intervention to teach hospitalized vulnerable patients to access their discharge summaries using electronic patient portals.<\/jats:p><jats:p>\n            Methods\u2003Patients at a safety net hospital were randomly assigned to portal use education or usual care. Surveys assessed perceptions of discharge paperwork and the electronic portal.<\/jats:p><jats:p>\n            Results\u2003Of the 202 prescreened eligible patients (e.g., deemed mentally competent, spoke English, and had a telephone), only 43% had working emails. Forty-four percent of participants did not remember receiving or reading discharge paperwork. Patients trained in portal use (n\u2009=\u200947) or receiving usual care (n\u2009=\u200923) preferred hospitals with online record access (85 and 83%, respectively), and felt that online access would increase their trust in doctors (85 and 87%) and satisfaction with care (91% each). Those who received training in portal use were more likely to register for the portal (48% vs. 11%; p\u2009&lt;\u20090.01).<\/jats:p><jats:p>\n            Conclusion\u2003Patients had positive perceptions of portals, and education increased portal use. Lack of email access is a notable barrier to electronic communication with vulnerable patients.<\/jats:p>","DOI":"10.1055\/s-0038-1676333","type":"journal-article","created":{"date-parts":[[2018,12,12]],"date-time":"2018-12-12T23:59:36Z","timestamp":1544659176000},"page":"875-883","source":"Crossref","is-referenced-by-count":25,"title":["Communicating with Vulnerable Patient Populations: A Randomized Intervention to Teach Inpatients to Use the Electronic Patient Portal"],"prefix":"10.1055","volume":"09","author":[{"given":"Jacob","family":"Stein","sequence":"additional","affiliation":[{"name":"Department of Medicine, University of Washington School of Medicine, Seattle, Washington, United States"}]},{"given":"Jared","family":"Klein","sequence":"additional","affiliation":[{"name":"Department of Medicine, University of Washington School of Medicine, Seattle, Washington, United States"}]},{"given":"Thomas","family":"Payne","sequence":"additional","affiliation":[{"name":"Department of Medicine, University of Washington School of Medicine, Seattle, Washington, United States"},{"name":"Information Technology Services, University of Washington School of Medicine, Seattle, Washington, United States"}]},{"given":"Sara","family":"Jackson","sequence":"additional","affiliation":[{"name":"Department of Medicine, University of Washington School of Medicine, Seattle, Washington, United States"}]},{"given":"Sue","family":"Peacock","sequence":"additional","affiliation":[{"name":"Department of Medicine, University of Washington School of Medicine, Seattle, Washington, United States"}]},{"given":"Natalia","family":"Oster","sequence":"additional","affiliation":[{"name":"Department of Medicine, University of Washington School of Medicine, Seattle, Washington, United States"}]},{"given":"Trinell","family":"Carpenter","sequence":"additional","affiliation":[{"name":"Department of Medicine, University of Washington School of Medicine, Seattle, Washington, United States"}]},{"given":"Joann","family":"Elmore","sequence":"additional","affiliation":[{"name":"University of California, Los Angeles, California, United States"}]}],"member":"194","published-online":{"date-parts":[[2018,12,12]]},"container-title":["Applied Clinical Informatics"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.thieme-connect.de\/products\/ejournals\/pdf\/10.1055\/s-0038-1676333.pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2019,5,6]],"date-time":"2019-05-06T21:02:32Z","timestamp":1557176552000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.thieme-connect.de\/DOI\/DOI?10.1055\/s-0038-1676333"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2018,10]]},"references-count":0,"journal-issue":{"issue":"04","published-online":{"date-parts":[[2018,10,3]]},"published-print":{"date-parts":[[2018,10]]}},"URL":"https:\/\/doi.org\/10.1055\/s-0038-1676333","relation":{},"ISSN":["1869-0327"],"issn-type":[{"value":"1869-0327","type":"electronic"}],"subject":[],"published":{"date-parts":[[2018,10]]}}}