{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,9,28]],"date-time":"2026-09-28T01:57:59Z","timestamp":1790560679203,"version":"4.1.0"},"reference-count":29,"publisher":"Massachusetts Medical Society","issue":"3","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["NEJM AI"],"published-print":{"date-parts":[[2025,2,27]]},"DOI":"10.1056\/aioa2400354","type":"journal-article","created":{"date-parts":[[2025,2,27]],"date-time":"2025-02-27T10:04:37Z","timestamp":1740650677000},"source":"Crossref","is-referenced-by-count":22,"title":["Development and Evaluation of a Model to Manage Patient Portal Messages"],"prefix":"10.1056","volume":"2","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-3021-5881","authenticated-orcid":false,"given":"Blake J.","family":"Anderson","sequence":"first","affiliation":[{"name":"Department of Medicine, Emory University School of Medicine, Atlanta"},{"name":"Switchboard, MD, Atlanta"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-0338-9552","authenticated-orcid":false,"given":"Muhammad","family":"Zia ul Haq","sequence":"additional","affiliation":[{"name":"Switchboard, MD, Atlanta"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7812-9216","authenticated-orcid":false,"given":"Yuanda","family":"Zhu","sequence":"additional","affiliation":[{"name":"Switchboard, MD, Atlanta"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0009-5461-5848","authenticated-orcid":false,"given":"Andrew","family":"Hornback","sequence":"additional","affiliation":[{"name":"Department of Biomedical Engineering, School of Computational Science and Engineering, Georgia Institute of Technology, Atlanta"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0008-0996-4806","authenticated-orcid":false,"given":"Alison D.","family":"Cowan","sequence":"additional","affiliation":[{"name":"Switchboard, MD, Atlanta"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0008-0506-6769","authenticated-orcid":false,"given":"Michelle","family":"Mott","sequence":"additional","affiliation":[{"name":"Nell Hodgson Woodruff School of Nursing, Emory University, Atlanta"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0007-8637-5952","authenticated-orcid":false,"given":"Bradley","family":"Gallaher","sequence":"additional","affiliation":[{"name":"Switchboard, MD, Atlanta"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-9192-9338","authenticated-orcid":false,"given":"Arash","family":"Harzand","sequence":"additional","affiliation":[{"name":"Switchboard, MD, Atlanta"},{"name":"Division of Cardiology, Department of Medicine, Emory University School of Medicine, Atlanta"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"150","reference":[{"key":"e_1_3_4_2_2","doi-asserted-by":"publisher","DOI":"10.1007\/s10916-020-1538-4"},{"key":"e_1_3_4_3_2","doi-asserted-by":"publisher","DOI":"10.2196\/26770"},{"key":"e_1_3_4_4_2","doi-asserted-by":"publisher","DOI":"10.1377\/hlthaff.2016.1536"},{"key":"e_1_3_4_5_2","doi-asserted-by":"publisher","DOI":"10.1056\/NEJMp1006114"},{"key":"e_1_3_4_6_2","doi-asserted-by":"publisher","DOI":"10.1093\/jamia\/ocy145"},{"key":"e_1_3_4_7_2","doi-asserted-by":"publisher","DOI":"10.7326\/M16-0961"},{"key":"e_1_3_4_8_2","doi-asserted-by":"publisher","DOI":"10.1126\/science.abb6936"},{"key":"e_1_3_4_9_2","doi-asserted-by":"publisher","DOI":"10.1056\/NEJMsb2005114"},{"key":"e_1_3_4_10_2","doi-asserted-by":"publisher","DOI":"10.2196\/17273"},{"key":"e_1_3_4_11_2","doi-asserted-by":"publisher","DOI":"10.1001\/archinternmed.2010.65"},{"key":"e_1_3_4_12_2","doi-asserted-by":"publisher","DOI":"10.1001\/jamanetworkopen.2019.12638"},{"key":"e_1_3_4_13_2","doi-asserted-by":"publisher","DOI":"10.1007\/s11606-019-05112-5"},{"key":"e_1_3_4_14_2","doi-asserted-by":"publisher","DOI":"10.1089\/tmj.2013.0097"},{"key":"e_1_3_4_15_2","doi-asserted-by":"publisher","DOI":"10.1001\/jamanetworkopen.2023.22299"},{"key":"e_1_3_4_16_2","doi-asserted-by":"publisher","DOI":"10.1186\/s12911-017-0464-y"},{"key":"e_1_3_4_17_2","doi-asserted-by":"publisher","DOI":"10.3233\/978-1-61499-524-1-35"},{"key":"e_1_3_4_18_2","doi-asserted-by":"publisher","DOI":"10.1093\/jamia\/ocaa238"},{"key":"e_1_3_4_19_2","volume-title":"Natural Language Processing to Identify and Rank Clinically Relevant Information for EHRs in the Emergency Department \u2014 Final Report","unstructured":"Goss FR, Korach, T, Bretonnel Cohen, K, et al. Natural Language Processing to Identify and Rank Clinically Relevant Information for EHRs in the Emergency Department \u2014 Final Report. Denver, CO: Agency for Healthcare Research and Quality, 2018 (https:\/\/digital.ahrq.gov\/sites\/default\/files\/docs\/citation\/r21hs024541-goss-final-report-2018.pdf)."},{"key":"e_1_3_4_20_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijmedinf.2017.06.004"},{"key":"e_1_3_4_21_2","doi-asserted-by":"publisher","DOI":"10.18653\/v1\/N19-1423"},{"key":"e_1_3_4_22_2","doi-asserted-by":"publisher","DOI":"10.2147\/CLEP.S129785"},{"key":"e_1_3_4_23_2","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-031-41784-9_18"},{"key":"e_1_3_4_24_2","doi-asserted-by":"publisher","DOI":"10.15439\/2020F20"},{"key":"e_1_3_4_25_2","doi-asserted-by":"publisher","DOI":"10.1016\/j.imu.2022.101139"},{"key":"e_1_3_4_26_2","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pdig.0000409"},{"key":"e_1_3_4_27_2","doi-asserted-by":"publisher","DOI":"10.1145\/3641289"},{"key":"e_1_3_4_28_2","doi-asserted-by":"publisher","DOI":"10.1001\/jamainternmed.2023.1838"},{"key":"e_1_3_4_29_2","doi-asserted-by":"publisher","DOI":"10.1001\/jamanetworkopen.2024.3201"},{"key":"e_1_3_4_30_2","doi-asserted-by":"publisher","DOI":"10.1093\/jamiaopen\/ooae078"}],"container-title":["NEJM AI"],"original-title":[],"language":"en","deposited":{"date-parts":[[2025,3,14]],"date-time":"2025-03-14T08:28:49Z","timestamp":1741940929000},"score":1,"resource":{"primary":{"URL":"https:\/\/ai.nejm.org\/doi\/10.1056\/AIoa2400354"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,2,27]]},"references-count":29,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2025,2,27]]}},"alternative-id":["10.1056\/AIoa2400354"],"URL":"https:\/\/doi.org\/10.1056\/aioa2400354","relation":{},"ISSN":["2836-9386"],"issn-type":[{"value":"2836-9386","type":"print"}],"subject":[],"published":{"date-parts":[[2025,2,27]]}}}