{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,3,11]],"date-time":"2025-03-11T04:14:29Z","timestamp":1741666469519,"version":"3.38.0"},"reference-count":70,"publisher":"SAGE Publications","issue":"3","license":[{"start":{"date-parts":[[2004,9,1]],"date-time":"2004-09-01T00:00:00Z","timestamp":1093996800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/journals.sagepub.com\/page\/policies\/text-and-data-mining-license"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Journal of Information Technology"],"published-print":{"date-parts":[[2004,9]]},"abstract":"<jats:p> Tool support for information systems (IS) development can be considered from many perspectives, and it is not surprising that different stakeholders perceive such tools very differently. This can contribute on one side to poor selection processes and ineffective deployment of CASE, and on another to inappropriate tool development. In this paper, the relationship between CASE-tools and IS development methods is considered from three stakeholder perspectives: concept developer, IS developer and product developer. These perspectives, and the tensions between them, are characterised within a \u2018stakeholder triangle\u2019. Some of the major issues related to each tension are highlighted, and the triangle is then used to consider the importance, and implications for all stakeholders, of considering all tensions together. In particular, we suggest that the concept of \u2018method in action\u2019 be complemented by that of \u2018method in tool\u2019. We believe that these insights will contribute to the continuing debate on how to reduce adoption failures. <\/jats:p>","DOI":"10.1057\/palgrave.jit.2000022","type":"journal-article","created":{"date-parts":[[2004,9,21]],"date-time":"2004-09-21T09:21:51Z","timestamp":1095758511000},"page":"215-223","source":"Crossref","is-referenced-by-count":12,"title":["Method in Action and Method in Tool: A Stakeholder Perspective"],"prefix":"10.1177","volume":"19","author":[{"given":"Bj\u00f6rn","family":"Lundell","sequence":"first","affiliation":[{"name":"School of Humanities and Informatics, University of Sk\u00f6vde, Sk\u00f6vde SE-541 28, Sweden;"}]},{"given":"Brian","family":"Lings","sequence":"additional","affiliation":[{"name":"School of Engineering, Computer Science and Mathematics, University of Exeter, Exeter EX4 4QF, UK"}]}],"member":"179","published-online":{"date-parts":[[2004,9,1]]},"reference":[{"key":"bibr1-palgrave.jit.2000022","doi-asserted-by":"crossref","first-page":"250","DOI":"10.1093\/oso\/9780198775331.003.0014","volume-title":"Rethinking Management Information Systems: An Interdisciplinary Perspective","author":"Avison D.E.","year":"1999"},{"key":"bibr2-palgrave.jit.2000022","doi-asserted-by":"publisher","DOI":"10.1145\/130226.148055"},{"key":"bibr3-palgrave.jit.2000022","first-page":"241","volume-title":"The Impact of Computer Supported Technologies on Information Systems Development","author":"Baskerville R.","year":"1992"},{"key":"bibr4-palgrave.jit.2000022","unstructured":"BeckerK., and VenturiniD. 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