{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,6]],"date-time":"2026-01-06T02:16:28Z","timestamp":1767665788408},"reference-count":14,"publisher":"Informa UK Limited","issue":"8","license":[{"start":{"date-parts":[[2004,8,1]],"date-time":"2004-08-01T00:00:00Z","timestamp":1091318400000},"content-version":"unspecified","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Journal of the Operational Research Society"],"published-print":{"date-parts":[[2004,8]]},"DOI":"10.1057\/palgrave.jors.2601755","type":"journal-article","created":{"date-parts":[[2004,4,14]],"date-time":"2004-04-14T05:19:37Z","timestamp":1081919977000},"page":"860-868","source":"Crossref","is-referenced-by-count":34,"title":["Customer lifetime value: stochastic optimization approach"],"prefix":"10.1080","volume":"55","author":[{"given":"W-K","family":"Ching","sequence":"first","affiliation":[{"name":"University of Hong Kong Hong Kong China"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"M K","family":"Ng","sequence":"additional","affiliation":[{"name":"University of Hong Kong Hong Kong China"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"K-K","family":"Wong","sequence":"additional","affiliation":[{"name":"University of Hong Kong Hong Kong China"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"E","family":"Altman","sequence":"additional","affiliation":[{"name":"INRIA, Sophia-Antipolis Cedex France"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"301","published-online":{"date-parts":[[2017,12,21]]},"reference":[{"key":"CIT0001","doi-asserted-by":"publisher","DOI":"10.2307\/1252308"},{"key":"CIT0002","volume-title":"Marketing Models","author":"Lilien L","year":"1992"},{"key":"CIT0003","volume-title":"Principle of Marketing","author":"Kotler P","year":"1995"},{"key":"CIT0004","doi-asserted-by":"publisher","DOI":"10.1016\/S0305-0483(00)00023-2"},{"key":"CIT0005","first-page":"18","volume":"15","author":"Carpenter P","year":"1995","journal-title":"Market Comput"},{"key":"CIT0006","first-page":"136","volume":"73","author":"Blattberg R","year":"1996","journal-title":"Harvard Bus Rev"},{"key":"CIT0007","doi-asserted-by":"publisher","DOI":"10.1002\/(SICI)1520-6653(199824)12:1<17::AID-DIR3>3.0.CO;2-K"},{"key":"CIT0008","doi-asserted-by":"publisher","DOI":"10.1002\/dir.4000090109"},{"key":"CIT0009","volume-title":"Winning and Keeping Industrial Customers","author":"Jackson B","year":"1985"},{"key":"CIT0010","doi-asserted-by":"publisher","DOI":"10.2307\/3172633"},{"key":"CIT0011","doi-asserted-by":"publisher","DOI":"10.1002\/(SICI)1520-6653(200021)14:2<43::AID-DIR4>3.0.CO;2-H"},{"key":"CIT0012","volume-title":"Introduction to Probability Models","author":"Ross S","year":"2000"},{"key":"CIT0013","volume-title":"Operations Research: Applications and Algorithms","author":"Winston WL","year":"1994"},{"key":"CIT0014","volume-title":"Constrained Markov Decision Processes","author":"Altman E","year":"1999"}],"container-title":["Journal of the Operational Research Society"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1057\/palgrave.jors.2601755.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/article\/10.1057\/palgrave.jors.2601755\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.tandfonline.com\/doi\/pdf\/10.1057\/palgrave.jors.2601755","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1057\/palgrave.jors.2601755.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2018,2,16]],"date-time":"2018-02-16T10:56:32Z","timestamp":1518778592000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.tandfonline.com\/doi\/full\/10.1057\/palgrave.jors.2601755"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2004,8]]},"references-count":14,"journal-issue":{"issue":"8","published-online":{"date-parts":[[2017,12,21]]},"published-print":{"date-parts":[[2004,8]]}},"alternative-id":["10.1057\/palgrave.jors.2601755"],"URL":"https:\/\/doi.org\/10.1057\/palgrave.jors.2601755","relation":{},"ISSN":["0160-5682","1476-9360"],"issn-type":[{"value":"0160-5682","type":"print"},{"value":"1476-9360","type":"electronic"}],"subject":[],"published":{"date-parts":[[2004,8]]}}}