{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,19]],"date-time":"2026-02-19T21:57:07Z","timestamp":1771538227184,"version":"3.50.1"},"reference-count":88,"publisher":"Informa UK Limited","issue":"7","license":[{"start":{"date-parts":[[2006,7,1]],"date-time":"2006-07-01T00:00:00Z","timestamp":1151712000000},"content-version":"unspecified","delay-in-days":0,"URL":"http:\/\/www.springer.com\/tdm"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Journal of the Operational Research Society"],"published-print":{"date-parts":[[2006,7]]},"DOI":"10.1057\/palgrave.jors.2602169","type":"journal-article","created":{"date-parts":[[2006,2,24]],"date-time":"2006-02-24T15:51:03Z","timestamp":1140796263000},"page":"813-821","source":"Crossref","is-referenced-by-count":75,"title":["Forms of conversation and problem structuring methods: a conceptual development"],"prefix":"10.1080","volume":"57","author":[{"given":"L A","family":"Franco","sequence":"first","affiliation":[{"name":"Warwick Business School, University of Warwick Coventry UK"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"301","published-online":{"date-parts":[[2017,12,21]]},"reference":[{"key":"CIT0001","doi-asserted-by":"publisher","DOI":"10.1007\/BF02404178"},{"key":"CIT0002","volume-title":"Overcoming Organizational Defenses: Facilitating Organisational Learning","author":"Argyris C","year":"1990"},{"key":"CIT0003","volume-title":"Structures of Social Action: Studies in Conversation Analysis","author":"Atkinson JM","year":"1984"},{"key":"CIT0004","volume-title":"The Business of Talk: Organizations in Action","author":"Baden D","year":"1994"},{"key":"CIT0005","volume-title":"Interaction Process Analysis: A Method for the Study of Small Groups","author":"Bales RF","year":"1951"},{"key":"CIT0006","volume-title":"SYMLOG: A System for the Multiple Level Observation of Groups","author":"Bales RF","year":"1979"},{"key":"CIT0007","doi-asserted-by":"crossref","first-page":"429","DOI":"10.5465\/amr.1997.9707154065","volume":"22","author":"Barry D","year":"1997","journal-title":"Acad Mngt Rev"},{"key":"CIT0008","doi-asserted-by":"crossref","DOI":"10.4324\/9780203180372","volume-title":"On Dialogue","author":"Bohm D","year":"1996"},{"key":"CIT0009","volume-title":"Public Deliberation: Pluralism, Complexity and Democracy","author":"Bohman J","year":"1996"},{"key":"CIT0010","doi-asserted-by":"publisher","DOI":"10.2307\/3857366"},{"key":"CIT0011","volume-title":"Sequence and Patterns in Communicative Behaviour","author":"Cappella J","year":"1985"},{"key":"CIT0012","doi-asserted-by":"publisher","DOI":"10.1057\/jors.1985.141"},{"key":"CIT0013","volume-title":"Soft Systems Methodology: A 30-year Retrospective","author":"Checkland P","year":"1999"},{"key":"CIT0014","doi-asserted-by":"crossref","DOI":"10.1075\/pbns.65","volume-title":"The Organizing Property of Communication","author":"Cooren F","year":"2000"},{"key":"CIT0015","volume-title":"Information and Behaviour","author":"Deetz S","year":"1985"},{"key":"CIT0016","doi-asserted-by":"publisher","DOI":"10.2307\/2392765"},{"key":"CIT0017","volume-title":"New Directions in Management Science","author":"Eden C","year":"1986"},{"key":"CIT0018","doi-asserted-by":"publisher","DOI":"10.1007\/BF00126263"},{"key":"CIT0019","doi-asserted-by":"publisher","DOI":"10.1016\/0377-2217(93)E0241-O"},{"key":"CIT0020","doi-asserted-by":"publisher","DOI":"10.1016\/S0377-2217(98)00397-0"},{"key":"CIT0021","doi-asserted-by":"crossref","DOI":"10.4135\/9781446217153","volume-title":"Strategy Making: The Journey of Strategic Planning","author":"Eden C","year":"1998"},{"key":"CIT0022","volume-title":"Systems Modelling: Theory and Practice","author":"Eden C","year":"2004"},{"key":"CIT0023","doi-asserted-by":"publisher","DOI":"10.1080\/03637758409390197"},{"key":"CIT0024","doi-asserted-by":"publisher","DOI":"10.1080\/10714429909368572"},{"key":"CIT0025","doi-asserted-by":"publisher","DOI":"10.1016\/S0377-2217(97)00177-X"},{"key":"CIT0026","doi-asserted-by":"publisher","DOI":"10.1287\/orsc.5.3.403"},{"key":"CIT0027","volume-title":"Getting to Yes","author":"Fisher R","year":"1991"},{"key":"CIT0028","volume-title":"Human Conversation as Narration: Towards a Theory of Reason, Value and Action","author":"Fisher W","year":"1987"},{"key":"CIT0029","doi-asserted-by":"crossref","first-page":"756","DOI":"10.5465\/amr.1994.9412190218","volume":"19","author":"Ford JD","year":"1994","journal-title":"Acad Mngt Rev"},{"key":"CIT0030","doi-asserted-by":"crossref","first-page":"541","DOI":"10.5465\/amr.1995.9508080330","volume":"20","author":"Ford JD","year":"1995","journal-title":"Acad Mngt Rev"},{"key":"CIT0031","volume-title":"Planning in the Face of Power","author":"Forester J","year":"1989"},{"key":"CIT0032","volume-title":"Critical Theory, Public Policy, and Planning Practice","author":"Forester J","year":"1993"},{"key":"CIT0033","volume-title":"Pedagogy of the Oppressed","author":"Freire P","year":"1992"},{"key":"CIT0034","volume-title":"Planning Under Pressure: The Strategic Choice Approach","author":"Friend J","year":"2005"},{"key":"CIT0035","volume-title":"Trust: Making and Breaking Cooperative Relations","author":"Gambetta D","year":"1988"},{"key":"CIT0036","volume-title":"Collaborating: Finding Common Ground for Multiparty Problems","author":"Gray B","year":"1989"},{"key":"CIT0037","first-page":"83","volume":"11","author":"Gray B","year":"1985","journal-title":"J Mngt"},{"key":"CIT0038","volume-title":"The Theory of Communicative Action","author":"Habermas J","year":"1984"},{"key":"CIT0039","first-page":"384","volume":"22","author":"Hardy C","year":"1985","journal-title":"J Mngt Studies"},{"key":"CIT0040","doi-asserted-by":"publisher","DOI":"10.5465\/AMR.2005.15281426"},{"key":"CIT0041","doi-asserted-by":"publisher","DOI":"10.1287\/orsc.9.2.217"},{"key":"CIT0042","volume-title":"Trust Within and Between Organizations: Conceptual Issues and Empirical Applications","author":"Hardy C","year":"1998"},{"key":"CIT0043","doi-asserted-by":"publisher","DOI":"10.1080\/10417949309372920"},{"key":"CIT0044","first-page":"755","volume":"44","author":"Heracleous L","year":"2001","journal-title":"Acad Mngt J"},{"key":"CIT0045","doi-asserted-by":"publisher","DOI":"10.1080\/00335639109383939"},{"key":"CIT0046","volume-title":"Managing to Collaborate: The Theory and Practice of Collaborative Advantage","author":"Huxham C","year":"2005"},{"key":"CIT0047","volume-title":"Dialogue and the Art of Thinking Together","author":"Isaacs W","year":"1999"},{"key":"CIT0048","doi-asserted-by":"publisher","DOI":"10.1081\/PAD-100104771"},{"key":"CIT0049","doi-asserted-by":"publisher","DOI":"10.1177\/017084068600700206"},{"key":"CIT0050","first-page":"287","volume":"6","author":"Keller P","year":"1981","journal-title":"Communication"},{"key":"CIT0051","volume-title":"Leading Change","author":"Kotter J","year":"1996"},{"key":"CIT0052","doi-asserted-by":"publisher","DOI":"10.1080\/00909889309365369"},{"key":"CIT0053","doi-asserted-by":"publisher","DOI":"10.1057\/palgrave.jors.2600350"},{"key":"CIT0054","doi-asserted-by":"publisher","DOI":"10.1093\/sf\/63.4.967"},{"key":"CIT0055","doi-asserted-by":"publisher","DOI":"10.2307\/41165880"},{"key":"CIT0056","volume-title":"Trust and Power","author":"Luhmann N","year":"1979"},{"key":"CIT0057","doi-asserted-by":"crossref","DOI":"10.1007\/978-1-349-02248-9","volume-title":"Power: A Radical View","author":"Lukes S","year":"1974"},{"key":"CIT0058","doi-asserted-by":"publisher","DOI":"10.1016\/S0377-2217(03)00056-0"},{"key":"CIT0059","doi-asserted-by":"publisher","DOI":"10.1057\/jors.1992.47"},{"key":"CIT0060","doi-asserted-by":"publisher","DOI":"10.1080\/03637758709390221"},{"key":"CIT0061","doi-asserted-by":"publisher","DOI":"10.1080\/01463378909385551"},{"key":"CIT0062","doi-asserted-by":"publisher","DOI":"10.5840\/bpej199110116"},{"key":"CIT0063","volume-title":"Power in Organizations","author":"Pfeffer J","year":"1981"},{"key":"CIT0064","doi-asserted-by":"publisher","DOI":"10.1057\/jors.1993.96"},{"key":"CIT0065","doi-asserted-by":"crossref","DOI":"10.4135\/9781412983921","volume-title":"Discourse Analysis: Investigating Processes of Social Construction","author":"Phillips N","year":"2002"},{"key":"CIT0066","doi-asserted-by":"crossref","DOI":"10.4135\/9781412983792","volume-title":"Conversation Analysis: The Study of Talk in Interaction","author":"Psathas G","year":"1995"},{"key":"CIT0067","volume-title":"Pitfalls of Analysis","author":"Quade E","year":"1980"},{"key":"CIT0068","volume-title":"The Art and Science of Negotiation: How to Resolve Conflicts and Get the Best Our of Bargaining","author":"Raiffa H","year":"1985"},{"key":"CIT0069","doi-asserted-by":"crossref","first-page":"90","DOI":"10.5465\/amr.1994.9410122009","volume":"19","author":"Ring PS","year":"1994","journal-title":"Acad Mngt Rev"},{"key":"CIT0070","doi-asserted-by":"crossref","DOI":"10.1016\/S0732-1317(2002)12","volume-title":"Transformative Power of Dialogue","author":"Roberts N","year":"2002"},{"issue":"6","key":"CIT0071","first-page":"463","volume":"25","author":"Rosen M","year":"1988","journal-title":"J Mngt Stud"},{"key":"CIT0072","doi-asserted-by":"publisher","DOI":"10.1057\/jors.1992.44"},{"key":"CIT0073","volume-title":"Ethics in Modeling","author":"Rosenhead J","year":"1994"},{"key":"CIT0074","doi-asserted-by":"publisher","DOI":"10.1287\/inte.26.6.117"},{"key":"CIT0075","volume-title":"Rational Analysis for a Problematic World Revisited: Problem Structuring Methods for Complexity, Uncertainty and Conflict","author":"Rosenhead J","year":"2001"},{"key":"CIT0076","volume-title":"The Fifth Discipline: The Art and Practice of the Learning Organization","author":"Senge P","year":"1990"},{"key":"CIT0077","doi-asserted-by":"publisher","DOI":"10.1177\/002188638201800303"},{"key":"CIT0078","doi-asserted-by":"publisher","DOI":"10.1057\/palgrave.jors.2601209"},{"key":"CIT0079","doi-asserted-by":"publisher","DOI":"10.1111\/j.1468-2885.1996.tb00118.x"},{"key":"CIT0080","volume-title":"Doing Conversation Analysis: A Practical Guide","author":"Ten Have P","year":"1999"},{"key":"CIT0081","volume-title":"Scenarios: The Art of Strategic Conversation","author":"van der Heijden K","year":"1996"},{"key":"CIT0082","doi-asserted-by":"crossref","DOI":"10.4135\/9781483326184","volume-title":"Elite Discourse and Racism","author":"van Dijk TA","year":"1993"},{"key":"CIT0083","volume-title":"The Social Psychology of Organizing","author":"Weick KE","year":"1979"},{"key":"CIT0084","volume-title":"Sense Making in Organizations","author":"Weick KE","year":"1995"},{"key":"CIT0085","first-page":"5","volume":"8","author":"Wendt R","year":"1994","journal-title":"Mngt Commun Quart"},{"key":"CIT0086","doi-asserted-by":"publisher","DOI":"10.1002\/smj.4250110502"},{"key":"CIT0087","volume-title":"Discourse and Organization","author":"Woodilla J","year":"1998"},{"key":"CIT0088","volume-title":"The Magic of Dialogue: Turning Conflict into Cooperation","author":"Yankelovich D","year":"1999"}],"container-title":["Journal of the Operational Research Society"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1057\/palgrave.jors.2602169.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/link.springer.com\/article\/10.1057\/palgrave.jors.2602169\/fulltext.html","content-type":"text\/html","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.tandfonline.com\/doi\/pdf\/10.1057\/palgrave.jors.2602169","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"},{"URL":"http:\/\/link.springer.com\/content\/pdf\/10.1057\/palgrave.jors.2602169.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,5,6]],"date-time":"2023-05-06T16:09:15Z","timestamp":1683389355000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.tandfonline.com\/doi\/full\/10.1057\/palgrave.jors.2602169"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2006,7]]},"references-count":88,"journal-issue":{"issue":"7","published-online":{"date-parts":[[2017,12,21]]},"published-print":{"date-parts":[[2006,7]]}},"alternative-id":["10.1057\/palgrave.jors.2602169"],"URL":"https:\/\/doi.org\/10.1057\/palgrave.jors.2602169","relation":{},"ISSN":["0160-5682","1476-9360"],"issn-type":[{"value":"0160-5682","type":"print"},{"value":"1476-9360","type":"electronic"}],"subject":[],"published":{"date-parts":[[2006,7]]}}}