{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,10,19]],"date-time":"2026-10-19T02:19:23Z","timestamp":1792376363160,"version":"4.4.0"},"reference-count":24,"publisher":"CSIRO Publishing","issue":"6","license":[{"start":{"date-parts":[[2025,9,3]],"date-time":"2025-09-03T00:00:00Z","timestamp":1756857600000},"content-version":"vor","delay-in-days":3523,"URL":"https:\/\/doi.org\/10.1071\/journalslicense"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2016,12,16]]},"abstract":"<jats:p>In Australia, a significant number of culturally and linguistically diverse (CALD) grandparents are sole carers for their grandchildren. Available information on the impact of caring on CALD grandparents and the ability of service providers to respond to their needs is limited. Our needs-gap analysis quality improvement project aimed to uncover \u2018hidden issues\u2019 for CALD grandparent carers so that services can be improved. One hundred service providers, such as community and aged-care services, child and\/or grandparent support services and CALD-specific services, were approached using six structured questions. Six consultative forums on the caring role, issues encountered, and what needed to be done, were conducted with African, Asian, Spanish, Middle Eastern, European, Pacific Island and Maori grandparent carers in Queensland. The data were qualitatively analysed. Six themes emerged: 1) service provider and grandparent carer perception that there was limited research on CALD grandparents; 2) inadequate legal and financial support; 3) barriers to accessing information; 4) lack of childcare options; 5) transport difficulties; and 6) inadequate technological skills. Our findings provide insight to health service providers on the \u2018hidden issues\u2019 so that they can better assist CALD grandparent carers by improving access to relevant information, referrals and resources.<\/jats:p>","DOI":"10.1071\/py15051","type":"journal-article","created":{"date-parts":[[2016,1,11]],"date-time":"2016-01-11T00:39:45Z","timestamp":1452472785000},"page":"477-482","source":"Crossref","is-referenced-by-count":5,"title":["Needs-gap analysis on culturally and linguistically diverse grandparent carers\u2019 \u2018hidden issues\u2019: a quality improvement project"],"prefix":"10.1071","volume":"22","author":[{"given":"Mercedes","family":"Sepulveda","sequence":"first","affiliation":[{"name":"ABlue Care Multicultural Services, 129 Dennis Road, Springwood, Qld 4127, Australia."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Saras","family":"Henderson","sequence":"additional","affiliation":[{"name":"BPopulation and Social Health Research Program, Menzies Health Institute Queensland, School of Nursing and Midwifery, Griffith University, Gold Coast Campus, Parkland Drive, Southport, Qld 4222, Australia."},{"name":"DCorresponding author. Email"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Dana","family":"Farrell","sequence":"additional","affiliation":[{"name":"ABlue Care Multicultural Services, 129 Dennis Road, Springwood, Qld 4127, Australia."},{"name":"CCommonwealth Respite and Carelink Centre West Moreton\/South Coast, West Moreton Office, 15 Robertson Road, Eastern Heights, Qld 4305, Australia."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Gaby","family":"Heuft","sequence":"additional","affiliation":[{"name":"ABlue Care Multicultural Services, 129 Dennis Road, Springwood, Qld 4127, Australia."}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"67","published-online":{"date-parts":[[2016,1,11]]},"reference":[{"key":"2025110222253414600_R1"},{"key":"2025110222253414600_R2","unstructured":"Australian Bureau of Statistics (2011). \u2018Who are Australia\u2019s older people? Cultural diversity.\u2019 Available at http:\/\/www.abs.gov.au\/ausstats\/abs@.nsf\/Lookup\/2071.0main+features752012-2013 [Verified 9 October 2014]"},{"key":"2025110222253414600_R3","unstructured":"Australian Institute of Health and Welfare (AIHW) (2011). Australia\u2019s welfare 2011 in brief. Australian Welfare No. 10. Cat No. AUS 145. Available at http:\/\/www.aihw.gov.au\/publication-detail\/?id=10737420536 [Verified 19 June 2012]"},{"key":"2025110222253414600_R4","unstructured":"Backhouse J (2009) Grandparents raising their grandchildren: impact of the transition from a traditional grandparent role to a grandparent-as-parent role. PhD thesis, Southern Cross University, Lismore, NSW. Available at http:\/\/epubs.suc.edu\/cgi\/viewcontent.cgi?article=1081&context=theses [Verified 21 June 2012]"},{"key":"2025110222253414600_R5"},{"key":"2025110222253414600_R6","unstructured":"Baldock E (2007) \u2018Grandparents raising grandchildren because of alcohol and other drug issues.\u2019 Family Matters No. 76, Canberra, ACT. Available at http:\/\/192.135.208.240\/institute\/pubs\/fm2007\/fm76\/eb.pdf [Verified 21 June 2012]"},{"key":"2025110222253414600_R7","unstructured":"Beotto H (2010) Kinship care: a review of issues. Family Matters No. 85, Canberra, ACT. Available at https:\/\/aifs.gov.au\/publications\/family-matters\/issue-85\/kinship-care [Verified 15 October 2015]"},{"key":"2025110222253414600_R8","unstructured":"Borg T, Paul A (2004) Indigenous parenting project: main report. Secretariat of National Aboriginal and Islander Child Care, Department of Child and Family Studies, Swinburne University, Melbourne, Vic. Available at http:\/\/www.snaicc.org.au\/_uploads\/rsfil\/01815.pdf [Verified 15 October 2015]"},{"issue":"12","key":"2025110222253414600_R9","first-page":"28","article-title":"Need training: conducting an effective needs assessment.","volume":"56","author":"Cekada","year":"2011","journal-title":"Professional Safety"},{"key":"2025110222253414600_R10","unstructured":"Centrelink (2012) Grandparents Service Information. Available at http:\/\/www.humanservices.gov.au\/customer\/services\/centrelink\/grandparent-advisers [Verified 19 November 2015]"},{"key":"2025110222253414600_R11","unstructured":"Collett H (2011) The hidden battle of grandparent carers. Available at http:\/\/www.guardian.co.uk\/commentsfree\/2011\/jan\/18\/grandparents-carers-children-support [Verified 20 July 2012]"},{"key":"2025110222253414600_R12","unstructured":"Council Of The Ageing (COTA) (2003) Grandparents raising grandchildren. A report of the project commissioned by the Hon. Larry Anthony, Minister for Children and Youth Affairs, and carried out by COTA national seniors. Available at https:\/\/www.dss.gov.au\/sites\/default\/files\/documents\/grandparentsraisinggrandchildrenreport.pdf [Verified 15 October 2015]"},{"key":"2025110222253414600_R13","unstructured":"Council of The Ageing (COTA) (2011) Making parents pay child support: a new stress for grandparents raising grandchildren. Available at http:\/\/cotansw.com.au\/wp-content\/uploads\/2012\/03\/New-Stress-on-Grandparents-Raising-Grandchildren.pdf [Verified 20 July 2012]"},{"key":"2025110222253414600_R14","doi-asserted-by":"publisher","first-page":"24","DOI":"10.3928\/0098-9134-20000101-08","article-title":"The changing role of grandparenthood.","volume":"26","author":"Davidhizar","year":"2000","journal-title":"Journal of Gerontological Nursing"},{"key":"2025110222253414600_R15","unstructured":"Department of Social Services (2011) My Time for Grandparents. Available at: https:\/\/www.dss.gov.au\/families-and-children\/news\/2011\/mytime-for-grandparents-peer-support-groups [Verified 19 November 2015]"},{"key":"2025110222253414600_R16","unstructured":"Families Australia (2007) Grandparenting: present and future. Family Issues Series No. 2 Report. Available at http:\/\/www.familiesaustralia.org.au\/publications\/pubs\/conferences\/grandparent\/Grandparentingpresentandfuture.pdf [Verified 19 June 2012]"},{"key":"2025110222253414600_R17","unstructured":"Grandparents Information Qld (2012) Time for Grandparents. Available at: http:\/\/www.grandparentsqld.com.au\/program [Verified 19 November 2015]"},{"key":"2025110222253414600_R18","unstructured":"Horner B, Downie J, Hay D, Wichmann H (2007a) Grandparent-headed families in Australia. Family Matters No. 76. Available at http:\/\/www.aifs.gov.au\/institute\/pubs\/fm2007\/fm76\/bh.pdf [Verified 19 June 2012]"},{"key":"2025110222253414600_R19","first-page":"5","article-title":"Grandparent kinship care in Australia.","volume":"25","author":"Horner","year":"2007","journal-title":"Geriaction"},{"key":"2025110222253414600_R20","unstructured":"Human Rights and Equal Opportunity Commission (2007) It\u2019s about time: women, men, work and family. Human Rights and Equal Opportunity Commission Fact Sheet 6. Available at http:\/\/www.hreoc.gov.au\/sex_discsrimination\/its_about_time\/docs\/facts\/factsheet6_carefor_adults_and_support_for_carers.pdf [Verified 22 June 2012]"},{"key":"2025110222253414600_R21","first-page":"9","article-title":"Child care arrangements in Australia: an argument for involving grandparents in a funded care role.","volume":"2","author":"Laws","year":"1997","journal-title":"Australasian Leisure for Pleasure Journal"},{"key":"2025110222253414600_R22","unstructured":"National Health and Medical Research Council (2007) National Statement on Ethical Conduct in Human Research. Available at https:\/\/www.nhmrc.gov.au\/guidelines-publications\/e72 [Verified 15 October 2015]"},{"key":"2025110222253414600_R23","doi-asserted-by":"publisher","first-page":"162","DOI":"10.1111\/j.1741-6612.2005.00114.x","article-title":"Grandparents parenting their grandchildren.","volume":"24","author":"Orb","year":"2005","journal-title":"Australasian Journal on Ageing"},{"key":"2025110222253414600_R25"}],"container-title":["Australian Journal of Primary Health"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/connectsci.au\/py\/article-pdf\/22\/6\/477\/1295967\/py15051.pdf","content-type":"application\/pdf","content-version":"vor","intended-application":"syndication"},{"URL":"https:\/\/connectsci.au\/py\/article-pdf\/22\/6\/477\/1295967\/py15051.pdf","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,11,3]],"date-time":"2025-11-03T03:25:38Z","timestamp":1762140338000},"score":1,"resource":{"primary":{"URL":"https:\/\/connectsci.au\/py\/article\/22\/6\/477\/193248\/Needs-gap-analysis-on-culturally-and"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2016,1,11]]},"references-count":24,"journal-issue":{"issue":"6","published-print":{"date-parts":[[2016,12,16]]}},"URL":"https:\/\/doi.org\/10.1071\/py15051","relation":{},"ISSN":["1448-7527","1836-7399"],"issn-type":[{"value":"1448-7527","type":"print"},{"value":"1836-7399","type":"electronic"}],"subject":[],"published":{"date-parts":[[2016,1,11]]}}}