{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,19]],"date-time":"2026-06-19T00:53:39Z","timestamp":1781830419667,"version":"3.54.5"},"reference-count":17,"publisher":"CSIRO Publishing","issue":"4","license":[{"start":{"date-parts":[[2026,6,1]],"date-time":"2026-06-01T00:00:00Z","timestamp":1780272000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by-nc-nd\/4.0\/"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2026,8,17]]},"abstract":"<jats:sec>\n                    <jats:title>Background<\/jats:title>\n                    <jats:p>This study explores the role of the Monash Health Disability Liaison Officer program in supporting people with disability to access appropriate care pathways and avoid unnecessary emergency department (ED) presentations where possible.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Methods<\/jats:title>\n                    <jats:p>Using data from July to December 2024, we analysed 123 referrals with recorded ED-relevant outcomes. Associations between ED diversion and referral characteristics were examined using chi-squared or Fisher\u2019s exact tests for categorical variables, and Mann\u2013Whitney U tests for continuous variables.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Results<\/jats:title>\n                    <jats:p>At the referral level, 62.6% of referrals had at least one episode of ED diversion to alternative care pathways, such as general practice, Medicare Urgent Care Clinics or direct hospital admission. Significant associations were observed between ED diversion and referrals related to the management of chronic conditions requiring coordinated care and barriers to healthcare access (P\u00a0=\u00a00.005 and P\u00a0&amp;lt;\u00a00.001).<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Conclusions<\/jats:title>\n                    <jats:p>These findings suggest that the Disability Liaison Officer model may support access to alternative care pathways and facilitate ED diversion for some people with disability who require coordinated supports across health and social care systems.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1071\/py25198","type":"journal-article","created":{"date-parts":[[2026,6,19]],"date-time":"2026-06-19T00:31:31Z","timestamp":1781829091000},"source":"Crossref","is-referenced-by-count":0,"title":["Disability Liaison Officers and emergency department diversion: a retrospective analysis from an Australian health service"],"prefix":"10.1071","volume":"32","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-6681-0466","authenticated-orcid":true,"given":"Andrea","family":"Simpson","sequence":"first","affiliation":[{"name":"ACentre for Developmental Disability Health, Monash Health, Melbourne, Vic, Australia."},{"name":"BSchool of Allied Health, Human Services, and Sport, La Trobe University, Melbourne, Vic, Australia."},{"name":"CFaculty of Health, Charles Darwin University, Darwin, NT, Australia."},{"name":"DSchool of Primary and Allied Health Care, Monash University, Melbourne, Vic, Australia."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Courtney P.","family":"McFarlane","sequence":"additional","affiliation":[{"name":"ACentre for Developmental Disability Health, Monash Health, Melbourne, Vic, Australia."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Patricia","family":"Barnes","sequence":"additional","affiliation":[{"name":"ACentre for Developmental Disability Health, Monash Health, Melbourne, Vic, Australia."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Matthew P.","family":"Yates","sequence":"additional","affiliation":[{"name":"ACentre for Developmental Disability Health, Monash Health, Melbourne, Vic, Australia."}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0009-0001-9822-7603","authenticated-orcid":true,"given":"Michelle A.","family":"Templeton","sequence":"additional","affiliation":[{"name":"ACentre for Developmental Disability Health, Monash Health, Melbourne, Vic, Australia."}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"67","published-online":{"date-parts":[[2026,6,19]]},"reference":[{"issue":"6","key":"2026061820312680600_R1","doi-asserted-by":"publisher","first-page":"465","DOI":"10.1352\/1934-9556-60.6.465","article-title":"Understanding characteristics and predictors of admission from the emergency department for patients with intellectual disability.","volume":"60","author":"Acosta","year":"2022","journal-title":"Intellectual and Developmental Disabilities"},{"issue":"8","key":"2026061820312680600_R2","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pone.0070855","article-title":"Discrimination and other barriers to accessing health care: perspectives of patients with mild and moderate intellectual disability and their carers.","volume":"8","author":"Ali","year":"2013","journal-title":"PLoS ONE"},{"issue":"3","key":"2026061820312680600_R3","doi-asserted-by":"publisher","first-page":"226","DOI":"10.1111\/j.1365-2788.2011.01528.x","article-title":"Factors associated with hospitalisations for ambulatory care-sensitive conditions among persons with an intellectual disability \u2013 a publicly insured population perspective.","volume":"57","author":"Balogh","year":"2013","journal-title":"Journal of Intellectual Disability Research"},{"issue":"12","key":"2026061820312680600_R4","doi-asserted-by":"publisher","first-page":"1161","DOI":"10.1111\/j.1365-2788.2011.01511.x","article-title":"Learning disability liaison nursing services in south-east Scotland: a mixed-methods impact and outcome study.","volume":"56","author":"Brown","year":"2012","journal-title":"Journal of Intellectual Disability Research"},{"key":"2026061820312680600_R5","unstructured":"Department of Families, Fairness and Housing (2022) Inclusive Victoria: state disability plan 2022\u20132026. 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