<?xml version="1.0" encoding="UTF-8"?>
<crossref_result xmlns="http://www.crossref.org/qrschema/3.0" version="3.0" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.crossref.org/qrschema/3.0 http://www.crossref.org/schemas/crossref_query_output3.0.xsd">
  <query_result>
    <head>
      <doi_batch_id>none</doi_batch_id>
    </head>
    <body>
      <query status="resolved">
        <doi type="book_title">10.1075/pbns.265</doi>
        <crm-item name="publisher-name" type="string">John Benjamins Publishing Company</crm-item>
        <crm-item name="prefix-name" type="string">John Benjamins Publishing Company</crm-item>
        <crm-item name="member-id" type="number">1757</crm-item>
        <crm-item name="citation-id" type="number">84643841</crm-item>
        <crm-item name="book-id" type="number">2170234</crm-item>
        <crm-item name="series-id" type="number">1420619</crm-item>
        <crm-item name="deposit-timestamp" type="number">202412102158000040</crm-item>
        <crm-item name="owner-prefix" type="string">10.1075</crm-item>
        <crm-item name="last-update" type="date">2024-12-10T16:02:14Z</crm-item>
        <crm-item name="created" type="date">2016-08-15T07:26:17Z</crm-item>
        <crm-item name="citedby-count" type="number">26</crm-item>
        <crm-item name="relation" type="doi" claim="hasReview">10.1075/lic.17.2.08weg</crm-item>
        <doi_record>
          <crossref xmlns="http://www.crossref.org/xschema/1.1" xsi:schemaLocation="http://www.crossref.org/xschema/1.1 http://doi.crossref.org/schemas/unixref1.1.xsd">
            <book book_type="monograph">
              <book_series_metadata language="en">
                <series_metadata>
                  <titles>
                    <title>Pragmatics &amp; Beyond New Series</title>
                  </titles>
                  <issn media_type="print">0922-842X</issn>
                  <doi_data>
                    <doi>10.1075/pbns</doi>
                    <resource>https://benjamins.com/catalog/pbns</resource>
                  </doi_data>
                </series_metadata>
                <contributors>
                  <person_name sequence="first" contributor_role="author">
                    <given_name>Ilka</given_name>
                    <surname>Flöck</surname>
                    <affiliations>
                      <!--rid:aff1-->
                      <institution>
                        <institution_name>University of Oldenburg</institution_name>
                        <institution_id type="ror">https://ror.org/033n9gh91</institution_id>
                      </institution>
                    </affiliations>
                  </person_name>
                </contributors>
                <titles>
                  <title>Requests in American and British English</title>
                  <subtitle>A contrastive multi-method analysis</subtitle>
                </titles>
                <jats:abstract xmlns:jats="http://www.ncbi.nlm.nih.gov/JATS1">
                  <jats:p>This volume encompasses a thorough examination of the use of request strategies on two contrastive dimensions. On the cross-cultural dimension, it compares the use of British and American English request strategies in naturally occurring informal conversations. The conversational data are retrieved from the International Corpus of English (ICE) and the Santa Barbara Corpus of Spoken American English. On the methodological dimension, it systematically compares request strategies and their frequency distributions in the conversational data to questionnaire-based requests. Highlighting various instrument-induced effects, the volume challenges the validity of one of the most widely used and accepted data collection tools in pragmatics research, the DCT. 
		The extensive data analysis contained in the volume includes a wide range of linguistic variables including mitigating and aggravating modification strategies and their interaction with head act directness levels. While it focuses on the first-pair part, the book also offers an analysis of request responses from a cross-cultural perspective.
		The findings of the study contribute new insights to research on requests, politeness, variational pragmatics, and general research methodology.</jats:p>
                </jats:abstract>
                <volume>265</volume>
                <publication_date media_type="print">
                  <month>8</month>
                  <day>25</day>
                  <year>2016</year>
                </publication_date>
                <publication_date media_type="online">
                  <month>8</month>
                  <day>15</day>
                  <year>2016</year>
                </publication_date>
                <isbn media_type="print">9789027256706</isbn>
                <isbn media_type="electronic">9789027266767</isbn>
                <publisher>
                  <publisher_name>John Benjamins Publishing Company</publisher_name>
                  <publisher_place>Amsterdam</publisher_place>
                </publisher>
                <archive_locations>
                  <archive name="Portico" />
                </archive_locations>
                <doi_data>
                  <doi>10.1075/pbns.265</doi>
                  <resource>http://www.jbe-platform.com/content/books/9789027266767</resource>
                  <collection property="list-based" multi-resolution="unlock">
                    <item label="DeGruyter" setbyID="jbp">
                      <resource>https://www.degruyter.com/document/doi/10.1075/pbns.265/html</resource>
                    </item>
                  </collection>
                  <collection property="crawler-based">
                    <item crawler="iParadigms">
                      <resource>https://www.jbe-platform.com/deliver/fulltext/9789027266767.pdf</resource>
                    </item>
                  </collection>
                </doi_data>
                <citation_list>
                  <citation key="CIT0001">
                    <volume_title>Learning to Request in a Second Language. A Study of Child Interlanguage Pragmatics</volume_title>
                    <author>Achiba</author>
                    <cYear>2003</cYear>
                    <doi provider="crossref">10.21832/9781853596131</doi>
                  </citation>
                  <citation key="CIT0002">
                    <doi>10.1075/scl.30</doi>
                  </citation>
                  <citation key="CIT0003">
                    <volume_title>Conversational Routines in English: Convention and Creativity</volume_title>
                    <author>Aijmer</author>
                    <cYear>1996</cYear>
                  </citation>
                  <citation key="CIT0004">
                    <doi>10.1075/scl.10</doi>
                  </citation>
                  <citation key="CIT0005">
                    <journal_title>RAEL: Revista Electrónica de Lingüística Aplicada</journal_title>
                    <author>Alcón Soler</author>
                    <volume>4</volume>
                    <first_page>1</first_page>
                    <cYear>2005</cYear>
                    <article_title>Towards a Typology of Modifiers for the Speech Act of Requesting: A Socio-Pragmatic Approach</article_title>
                  </citation>
                  <citation key="CIT0007">
                    <volume_title>Concise Encyclopedia of Sociolinguistics</volume_title>
                    <author>Apte</author>
                    <first_page>508</first_page>
                    <cYear>2001</cYear>
                    <article_title>Taboo Words</article_title>
                  </citation>
                  <citation key="CIT0008">
                    <doi>10.1093/acprof:oso/9780198245537.001.0001</doi>
                  </citation>
                  <citation key="CIT0009">
                    <volume_title>Linguistic Communication and Speech Acts</volume_title>
                    <author>Bach</author>
                    <cYear>1979</cYear>
                  </citation>
                  <citation key="CIT0010">
                    <doi>10.1111/0023-8333.00105</doi>
                  </citation>
                  <citation key="CIT0011">
                    <doi>10.1017/S0272263100012122</doi>
                  </citation>
                  <citation key="CIT0012">
                    <doi>10.1075/pbns.108</doi>
                  </citation>
                  <citation key="CIT0013">
                    <doi>10.1075/pbns.178.04bar</doi>
                  </citation>
                  <citation key="CIT0014">
                    <journal_title>Special Issue on Pragmatics</journal_title>
                    <author>Barron</author>
                    <volume>48</volume>
                    <first_page>112</first_page>
                    <cYear>2015</cYear>
                    <article_title>“Constructing Small Talk in Learner-Native Speaker Voice-Based Telecollaboration: A Focus on Topic Management and Backchanneling.” System</article_title>
                  </citation>
                  <citation key="CIT0015">
                    <doi>10.1515/9783110214406-002</doi>
                  </citation>
                  <citation key="CIT0016">
                    <volume_title>Speech Acts Across Cultures: Challenges to Communication in a Second Language</volume_title>
                    <author>Beebe</author>
                    <first_page>65</first_page>
                    <cYear>1996</cYear>
                    <article_title>Natural Speech Act Data versus Written Questionnaire Data: How Data Collection Method Affects Speech Act Performance</article_title>
                  </citation>
                  <citation key="CIT0017">
                    <journal_title>Language Learning &amp; Technology</journal_title>
                    <author>Belz</author>
                    <volume>7</volume>
                    <issue>2</issue>
                    <first_page>68</first_page>
                    <cYear>2003</cYear>
                    <article_title>Linguistic Perspectives on the Development of Intercultural Competence in Telecollaboration</article_title>
                  </citation>
                  <citation key="CIT0018">
                    <journal_title>Language Learning and Technology</journal_title>
                    <author>Biesenbach-Lucas</author>
                    <volume>11</volume>
                    <first_page>59</first_page>
                    <cYear>2007</cYear>
                    <article_title>Students Writing Emails to Faculty: An Examination of E-Politeness among Native and Non-Native Speakers of English</article_title>
                  </citation>
                  <citation key="CIT0019">
                    <doi>10.1093/applin/21.4.517</doi>
                  </citation>
                  <citation key="CIT0020">
                    <volume_title>Journal of Language Aggression and Conflict</volume_title>
                    <author>Blitvic</author>
                    <cYear>2013</cYear>
                  </citation>
                  <citation key="CIT0022">
                    <doi>10.1093/applin/3.1.29</doi>
                  </citation>
                  <citation key="CIT0023">
                    <doi>10.1016/0378-2166(87)90192-5</doi>
                  </citation>
                  <citation key="CIT0024">
                    <volume_title>Cross-Cultural Pragmatics: Requests and Apologies</volume_title>
                    <author>Blum-Kulka</author>
                    <first_page>37</first_page>
                    <cYear>1989</cYear>
                    <article_title>Playing It Safe: The Role of Conventionality in Indirectness</article_title>
                  </citation>
                  <citation key="CIT0025">
                    <volume_title>Cross-Cultural Pragmatics: Requests and Apologies</volume_title>
                    <author>Blum-Kulka</author>
                    <first_page>123</first_page>
                    <cYear>1989</cYear>
                    <article_title>Cross-Cultural and Situational Variation in Requesting Behaviour</article_title>
                  </citation>
                  <citation key="CIT0026">
                    <volume_title>Cross-Cultural Pragmatics: Requests and Apologies</volume_title>
                    <author>Blum-Kulka</author>
                    <cYear>1989</cYear>
                  </citation>
                  <citation key="CIT0027">
                    <volume_title>Cross-Cultural Pragmatics: Requests and Apologies</volume_title>
                    <author>Blum-Kulka</author>
                    <first_page>1</first_page>
                    <cYear>1989</cYear>
                    <article_title>Investigating Cross-Cultural Pragmatics: An Introductory Overview</article_title>
                  </citation>
                  <citation key="CIT0028">
                    <volume_title>Cross-Cultural Pragmatics: Requests and Apologies</volume_title>
                    <author>Blum-Kulka</author>
                    <first_page>273</first_page>
                    <cYear>1989</cYear>
                    <article_title>The CCSARP Coding Manual</article_title>
                  </citation>
                  <citation key="nref1">
                    <journal_title>Cross Currents</journal_title>
                    <author>Bodman</author>
                    <volume>15</volume>
                    <first_page>1</first_page>
                    <cYear>1988</cYear>
                    <article_title>May God Increase Your Bounty’. The Expression of Gratitude in English by Native and Non-Native Speakers</article_title>
                  </citation>
                  <citation key="CIT0029">
                    <doi>10.1075/pbns.167</doi>
                  </citation>
                  <citation key="CIT0030">
                    <volume_title>Impoliteness in Language : Studies on Its Interplay with Power in Theory and Practice</volume_title>
                    <author>Bousfield</author>
                    <cYear>2008</cYear>
                    <doi provider="crossref">10.1515/9783110208344</doi>
                  </citation>
                  <citation key="CIT0031">
                    <volume_title>Speech Acts across Cultures: Challenges to Communication in a Second Language</volume_title>
                    <author>Boxer</author>
                    <first_page>217</first_page>
                    <cYear>1996</cYear>
                    <article_title>Ethnographic Interviewing as a Research Tool in Speech Act Analysis. The Case of Complaints</article_title>
                  </citation>
                  <citation key="CIT0033">
                    <volume_title>Cross-Cultural Pragmatics and Interlanguage Pragmatics</volume_title>
                    <author>Breuer</author>
                    <first_page>107</first_page>
                    <cYear>2007</cYear>
                    <article_title>Variation in British and American English Requests. A Contrastive Analysis</article_title>
                  </citation>
                  <citation key="CIT0035">
                    <volume_title>Questions and Politeness: Strategies in Social Interaction</volume_title>
                    <author>Brown</author>
                    <first_page>56</first_page>
                    <cYear>1978</cYear>
                    <article_title>Universals in Language Usage: Politeness Phenomena</article_title>
                  </citation>
                  <citation key="CIT0036">
                    <volume_title>Politeness. Some Universals in Language Usage</volume_title>
                    <author>Brown</author>
                    <cYear>1987</cYear>
                    <doi provider="crossref">10.1017/CBO9780511813085</doi>
                  </citation>
                  <citation key="CIT0037">
                    <volume_title>The Television Genre Book</volume_title>
                    <author>Bruzzi</author>
                    <first_page>129</first_page>
                    <cYear>2001</cYear>
                    <article_title>Observational (’Fly-on-the-Wall’) Documentary</article_title>
                  </citation>
                  <citation key="CIT0040">
                    <volume_title>Cambridge Grammar of English: A Comprehensive Guide; Spoken and Written English Grammar and Usage</volume_title>
                    <author>Carter</author>
                    <cYear>2006</cYear>
                  </citation>
                  <citation key="CIT0041">
                    <volume_title>English Corpus Linguistics: Studies in Honour of Jan Svartvik</volume_title>
                    <author>Chafe</author>
                    <first_page>64</first_page>
                    <cYear>1991</cYear>
                    <article_title>Towards a New Corpus of Spoken American English</article_title>
                  </citation>
                  <citation key="CIT0042">
                    <doi>10.1016/0378-2166(93)90106-Y</doi>
                  </citation>
                  <citation key="CIT0043">
                    <doi>10.1016/0010-0285(79)90020-3</doi>
                  </citation>
                  <citation key="CIT0044">
                    <doi>10.1017/CBO9780511620539</doi>
                  </citation>
                  <citation key="CIT0045">
                    <doi>10.1016/0010-0277(80)90009-8</doi>
                  </citation>
                  <citation key="CIT0046">
                    <doi>10.1057/9780230524125_2</doi>
                  </citation>
                  <citation key="CIT0048">
                    <doi>10.2307/3586950</doi>
                  </citation>
                  <citation key="CIT0050">
                    <doi>10.1111/j.1468-2958.1986.tb00087.x</doi>
                  </citation>
                  <citation key="CIT0051">
                    <doi>10.1177/1461445610370126</doi>
                  </citation>
                  <citation key="CIT0053">
                    <volume_title>Foundations of Speech Act Theory: Philosophical and Linguistic Perspectives</volume_title>
                    <author>Croft</author>
                    <first_page>460</first_page>
                    <cYear>1994</cYear>
                    <article_title>Speech Act Classification, Language Typology and Cognition</article_title>
                  </citation>
                  <citation key="CIT0054">
                    <doi>10.1093/llc/8.4.259</doi>
                  </citation>
                  <citation key="CIT0055">
                    <doi>10.1016/0378-2166(95)00014-3</doi>
                  </citation>
                  <citation key="CIT0056">
                    <doi>10.1016/S0378-2166(02)00118-2</doi>
                  </citation>
                  <citation key="CIT0057">
                    <doi>10.1080/08351810802028613</doi>
                  </citation>
                  <citation key="CIT0060">
                    <volume_title>Handbook of Language and Social Interaction</volume_title>
                    <author>Drew</author>
                    <first_page>71</first_page>
                    <cYear>2005</cYear>
                    <article_title>Conversation Analysis</article_title>
                  </citation>
                  <citation key="CIT0061">
                    <volume_title>Advances in Discourse Studies</volume_title>
                    <author>Drew</author>
                    <first_page>22</first_page>
                    <cYear>2008</cYear>
                    <article_title>Conversation Analysis: Overview and New Directions</article_title>
                  </citation>
                  <citation key="CIT0063">
                    <doi>10.1017/CBO9780511810190</doi>
                  </citation>
                  <citation key="CIT0064">
                    <doi>10.1111/j.1083-6101.2006.00024.x</doi>
                  </citation>
                  <citation key="CIT0065">
                    <doi>10.1146/annurev.an.21.100192.002333</doi>
                  </citation>
                  <citation key="CIT0066">
                    <volume_title>Language and Gender: A Reader</volume_title>
                    <author>Eckert</author>
                    <first_page>484</first_page>
                    <cYear>1998</cYear>
                    <article_title>Communities of Practice: Where Language, Gender and Power All Live</article_title>
                  </citation>
                  <citation key="CIT0067">
                    <doi>10.1016/j.pragma.2010.02.001</doi>
                  </citation>
                  <citation key="CIT0068">
                    <doi>10.1016/j.pragma.2011.06.006</doi>
                  </citation>
                  <citation key="CIT0069">
                    <doi>10.1016/j.pragma.2013.03.014</doi>
                  </citation>
                  <citation key="CIT0070">
                    <volume_title>Let’s Talk and Talk about It: A Pedagogic International Grammar of English</volume_title>
                    <author>Edmondson</author>
                    <cYear>1981</cYear>
                  </citation>
                  <citation key="CIT0071">
                    <volume_title>A Critique of Politeness Theories</volume_title>
                    <author>Eelen</author>
                    <cYear>2001</cYear>
                  </citation>
                  <citation key="CIT0072">
                    <volume_title>Interlanguage Pragmatics</volume_title>
                    <author>Eisenstein</author>
                    <first_page>64</first_page>
                    <cYear>1993</cYear>
                    <article_title>Expressing Gratitude in American English</article_title>
                  </citation>
                  <citation key="CIT0073">
                    <volume_title>Task-Based Language Learning and Teaching</volume_title>
                    <author>Ellis</author>
                    <cYear>2003</cYear>
                  </citation>
                  <citation key="CIT0074">
                    <volume_title>Protocol Analysis. Verbal Reports as Data</volume_title>
                    <author>Ericsson</author>
                    <cYear>1984</cYear>
                  </citation>
                  <citation key="CIT0075">
                    <volume_title>Introspection in Second Language Research</volume_title>
                    <author>Ericsson</author>
                    <first_page>24</first_page>
                    <cYear>1987</cYear>
                    <article_title>Verbal Reports on Thinking</article_title>
                  </citation>
                  <citation key="CIT0076">
                    <doi>10.1017/S0047404500006849</doi>
                  </citation>
                  <citation key="CIT0077">
                    <volume_title>Cross-Cultural Pragmatics: Requests and Apologies</volume_title>
                    <author>Faerch</author>
                    <first_page>221</first_page>
                    <cYear>1989</cYear>
                    <article_title>Internal and External Modification in Interlanguage Request Realization</article_title>
                  </citation>
                  <citation key="CIT0078">
                    <doi>10.1075/scl.9.04far</doi>
                  </citation>
                  <citation key="CIT0079">
                    <volume_title>Theory, Practice, and Acquisition. Papers from the 6th Hispanic Linguistics Symposium and the 5th Conference on the Acquisition of Spanish and Portuguese</volume_title>
                    <author>Félix-Brasdefer</author>
                    <first_page>239</first_page>
                    <cYear>2003</cYear>
                    <article_title>Validity in Data Collection Methods in Pragmatics Research</article_title>
                  </citation>
                  <citation key="CIT0080">
                    <doi>10.1075/sic.4.2.03fel</doi>
                  </citation>
                  <citation key="CIT0081">
                    <volume_title>Discovering Statistics Using SPSS (and Sex and Drugs and Rock “N” Roll)</volume_title>
                    <author>Field</author>
                    <edition_number>3</edition_number>
                    <cYear>2009</cYear>
                  </citation>
                  <citation key="CIT0082">
                    <volume_title>Statistical Methods, Experimental Design, and Scientific Inference</volume_title>
                    <author>Fisher</author>
                    <cYear>1925</cYear>
                  </citation>
                  <citation key="CIT0083">
                    <volume_title>Statistical Methods and Scientific Inference</volume_title>
                    <author>Fisher</author>
                    <cYear>1956</cYear>
                  </citation>
                  <citation key="CIT0084">
                    <doi>10.1177/1461445614557762</doi>
                  </citation>
                  <citation key="CIT0085">
                    <doi>10.1016/0749-596X(85)90046-4</doi>
                  </citation>
                  <citation key="CIT0086">
                    <volume_title>An Analysis of Vernacular Performative Verbs</volume_title>
                    <author>Fraser</author>
                    <cYear>1974</cYear>
                  </citation>
                  <citation key="CIT0087">
                    <doi>10.1016/0378-2166(90)90081-N</doi>
                  </citation>
                  <citation key="CIT0088">
                    <volume_title>Requests and Culture. Politeness in British English and Japanese</volume_title>
                    <author>Fukushima</author>
                    <cYear>2000</cYear>
                  </citation>
                  <citation key="CIT0090">
                    <doi>10.1017/CBO9780511554452</doi>
                  </citation>
                  <citation key="CIT0091">
                    <volume_title>Cross-Cultural Pragmatics and Interlanguage Pragmatics</volume_title>
                    <author>Geluykens</author>
                    <first_page>21</first_page>
                    <cYear>2007</cYear>
                    <article_title>On Methodology in Cross-Cultural Pragmatics</article_title>
                  </citation>
                  <citation key="CIT0092">
                    <volume_title>Institutional Discourse in Cross-Cultural Contexts</volume_title>
                    <author>Geluykens</author>
                    <first_page>169</first_page>
                    <cYear>2008</cYear>
                    <article_title>Requesting in Native and Non-Native Business Letters</article_title>
                  </citation>
                  <citation key="CIT0093">
                    <volume_title>Politeness in Institutional Discourse: Face-Threatening Acts in Native and Nonnative English Business Letters</volume_title>
                    <author>Geluykens</author>
                    <cYear>2011</cYear>
                  </citation>
                  <citation key="CIT0094">
                    <volume_title>Interaction Ritual: Essays on Face-to-Face Behavior</volume_title>
                    <author>Goffman</author>
                    <cYear>1967</cYear>
                  </citation>
                  <citation key="nref2">
                    <doi>10.2307/2095141</doi>
                  </citation>
                  <citation key="CIT0095">
                    <doi>10.1093/applin/24.1.90</doi>
                  </citation>
                  <citation key="CIT0096">
                    <doi>10.1016/S0378-2166(97)00038-6</doi>
                  </citation>
                  <citation key="CIT0097">
                    <volume_title>Papers from the Seventh Regional Meeting of the Chicago Linguistic Society</volume_title>
                    <author>Gordon</author>
                    <first_page>63</first_page>
                    <cYear>1971</cYear>
                    <article_title>Conversational Postulates</article_title>
                  </citation>
                  <citation key="CIT0098">
                    <volume_title>English Corpus Linguistics: Studies in Honour of Jan Svartvik</volume_title>
                    <author>Greenbaum</author>
                    <first_page>83</first_page>
                    <cYear>1991</cYear>
                    <article_title>The Development of the International Corpus of English</article_title>
                  </citation>
                  <citation key="CIT0099">
                    <volume_title>Speech Acts</volume_title>
                    <author>Grice</author>
                    <first_page>41</first_page>
                    <cYear>1975</cYear>
                    <doi provider="crossref">10.1163/9789004368811_003</doi>
                    <article_title>Logic and Conversation</article_title>
                  </citation>
                  <citation key="CIT0100">
                    <doi>10.1016/0378-2166(90)90082-O</doi>
                  </citation>
                  <citation key="CIT0101">
                    <doi>10.1017/CBO9780511627774</doi>
                  </citation>
                  <citation key="CIT0102">
                    <doi>10.1017/S0047404500005911</doi>
                  </citation>
                  <citation key="CIT0103">
                    <volume_title>Pragmatics and Language Learning</volume_title>
                    <author>Hartford</author>
                    <first_page>33</first_page>
                    <cYear>1992</cYear>
                    <article_title>Experimental and Observational Data in the Study of Interlanguage Pragmatics</article_title>
                  </citation>
                  <citation key="CIT0105">
                    <volume_title>The Cambridge Dictionary of Philosophy</volume_title>
                    <author>Heil</author>
                    <edition_number>2</edition_number>
                    <first_page>635</first_page>
                    <cYear>1999</cYear>
                    <article_title>Ordinary Language Philosophy</article_title>
                  </citation>
                  <citation key="CIT0106">
                    <journal_title>Journal of Pragmatics, Special Issue: Processes and Products of Negation</journal_title>
                    <author>Heinemann</author>
                    <volume>38</volume>
                    <issue>7</issue>
                    <first_page>1081</first_page>
                    <cYear>2006</cYear>
                    <doi provider="crossref">10.1016/j.pragma.2005.09.013</doi>
                    <article_title>“‘Will You or Can’t You?’: Displaying Entitlement in Interrogative Requests</article_title>
                  </citation>
                  <citation key="CIT0107">
                    <volume_title>The New Blackwell Companion to Social Theory</volume_title>
                    <author>Heritage</author>
                    <first_page>300</first_page>
                    <cYear>2008</cYear>
                    <article_title>Conversation Analysis as Social Theory</article_title>
                  </citation>
                  <citation key="CIT0108">
                    <volume_title>The Handbook of Discourse Analysis</volume_title>
                    <author>Herring</author>
                    <first_page>612</first_page>
                    <cYear>2001</cYear>
                    <article_title>Computer-Mediated Discourse</article_title>
                  </citation>
                  <citation key="CIT0109">
                    <volume_title>Auffordern: Die Untertypen Des Aufforderns Und Ihre Sprachlichen Realisierungsformen</volume_title>
                    <author>Hindelang</author>
                    <cYear>1978</cYear>
                  </citation>
                  <citation key="CIT0110">
                    <doi>10.1093/applin/18.1.1</doi>
                  </citation>
                  <citation key="CIT0111">
                    <doi>10.1037/0022-3514.51.2.305</doi>
                  </citation>
                  <citation key="CIT0112">
                    <doi>10.1016/j.jml.2007.06.001</doi>
                  </citation>
                  <citation key="CIT0113">
                    <doi>10.1037/0022-3514.59.4.719</doi>
                  </citation>
                  <citation key="CIT0114">
                    <volume_title>Cross-Cultural Pragmatics: Requests and Apologies</volume_title>
                    <author>House</author>
                    <first_page>96</first_page>
                    <cYear>1989</cYear>
                    <article_title>Politeness in English and German: The Functions of ‘Please’ and ‘Bitte.’</article_title>
                  </citation>
                  <citation key="CIT0115">
                    <volume_title>Conversational Routine: Explorations in Standardized Communication Situations and Prepatterned Speech</volume_title>
                    <author>House</author>
                    <first_page>157</first_page>
                    <cYear>1981</cYear>
                    <article_title>Politeness Markers in English and German</article_title>
                  </citation>
                  <citation key="CIT0116">
                    <doi>10.1016/j.pragma.2010.02.002</doi>
                  </citation>
                  <citation key="CIT0117">
                    <doi>10.1016/j.pragma.2011.04.002</doi>
                  </citation>
                  <citation key="CIT0118">
                    <volume_title>Conversation Analysis: Principles, Practices and Applications</volume_title>
                    <author>Hutchby</author>
                    <cYear>2006</cYear>
                  </citation>
                  <citation key="CIT0119">
                    <volume_title>Politeness in Language: Studies in Its History, Theory and Practice</volume_title>
                    <author>Ide</author>
                    <first_page>281</first_page>
                    <cYear>1992</cYear>
                    <article_title>The Concept of Politeness: An Empirical Study of American English and Japanese</article_title>
                  </citation>
                  <citation key="CIT0120">
                    <doi>10.1075/btl.37.08jaa</doi>
                  </citation>
                  <citation key="CIT0121">
                    <doi>10.1075/pbns.178.07jau</doi>
                  </citation>
                  <citation key="CIT0122">
                    <volume_title>Structures of Social Action: Studies in Conversation Analysis</volume_title>
                    <author>Jefferson</author>
                    <cYear>1984</cYear>
                    <article_title>Transcription Notation</article_title>
                  </citation>
                  <citation key="CIT0124">
                    <doi>10.1093/applin/19.2.157</doi>
                  </citation>
                  <citation key="CIT0125">
                    <doi>10.1017/S0047404500015517</doi>
                  </citation>
                  <citation key="CIT0126">
                    <doi>10.1016/j.pragma.2009.02.004</doi>
                  </citation>
                  <citation key="CIT0127">
                    <doi>10.1075/pbns.176.15juc</doi>
                  </citation>
                  <citation key="nref3">
                    <doi>10.1075/jhp.1.1.07juc</doi>
                  </citation>
                  <citation key="CIT0128">
                    <doi>10.1515/9783110214284</doi>
                  </citation>
                  <citation key="CIT0129">
                    <volume_title>SPICE-Ireland: A User’s Guide</volume_title>
                    <author>Kallen</author>
                    <cYear>2012</cYear>
                  </citation>
                  <citation key="CIT0130">
                    <volume_title>Culturally Speaking: Managing Rapport Through Talk Across Cultures</volume_title>
                    <author>Kasper</author>
                    <first_page>316</first_page>
                    <cYear>2000</cYear>
                    <doi provider="crossref">10.5040/9781350934085.ch-014</doi>
                    <article_title>Data Collection in Pragmatics Research</article_title>
                  </citation>
                  <citation key="CIT0131">
                    <doi>10.1017/S0272263100009955</doi>
                  </citation>
                  <citation key="CIT0132">
                    <doi>10.1016/S0378-2166(02)00040-1</doi>
                  </citation>
                  <citation key="CIT0133">
                    <volume_title>An Introduction to Corpus Linguistics</volume_title>
                    <author>Kennedy</author>
                    <cYear>1998</cYear>
                  </citation>
                  <citation key="CIT0134">
                    <doi>10.1075/fol.4.2.05kie</doi>
                  </citation>
                  <citation key="CIT0135">
                    <doi>10.1075/pbns.176.16koh</doi>
                  </citation>
                  <citation key="CIT0136">
                    <doi>10.1016/0378-2166(94)90027-2</doi>
                  </citation>
                  <citation key="CIT0137">
                    <volume_title>Introspection in Second Language Research</volume_title>
                    <author>Krings</author>
                    <first_page>159</first_page>
                    <cYear>1987</cYear>
                    <article_title>The Use of Introspective Data in Translation</article_title>
                  </citation>
                  <citation key="CIT0138">
                    <doi>10.1016/j.pragma.2009.08.009</doi>
                  </citation>
                  <citation key="CIT0139">
                    <volume_title>Sociolinguistic Patterns</volume_title>
                    <author>Labov</author>
                    <cYear>1972</cYear>
                  </citation>
                  <citation key="CIT0140">
                    <volume_title>Language in Use. Readings in Sociolinguistics</volume_title>
                    <author>Labov</author>
                    <first_page>28</first_page>
                    <cYear>1984</cYear>
                    <article_title>Field Notes of the Project on Linguistic Change and Variation</article_title>
                  </citation>
                  <citation key="nref4">
                    <volume_title>Therapeutic Discourse</volume_title>
                    <author>Labov</author>
                    <cYear>1977</cYear>
                  </citation>
                  <citation key="CIT0141">
                    <volume_title>The Atlas of North American English. Phonetics, Phonology and Sound Change - A Multimedia Reference Tool</volume_title>
                    <author>Labov</author>
                    <cYear>2006</cYear>
                    <doi provider="crossref">10.1515/9783110167467</doi>
                  </citation>
                  <citation key="CIT0142">
                    <doi>10.1080/08351818009370513</doi>
                  </citation>
                  <citation key="CIT0143">
                    <volume_title>Papers from the Ninth Regional Meeting of the Chicago Linguistic Society</volume_title>
                    <author>Lakoff</author>
                    <first_page>292</first_page>
                    <cYear>1973</cYear>
                    <article_title>The Logic of Politeness: Or Minding Your P’s and Q’s</article_title>
                  </citation>
                  <citation key="CIT0144">
                    <doi>10.1111/j.1467-1770.1975.tb00249.x</doi>
                  </citation>
                  <citation key="CIT0146">
                    <volume_title>“Habitable Cars: The Organisation of Collective Private Transport: Full Research Report ESRC End of Award Report, RES-000-23-0758. Swindon: ESRC</volume_title>
                    <author>Laurier</author>
                    <cYear>2007</cYear>
                  </citation>
                  <citation key="CIT0147">
                    <volume_title>Principles of Pragmatics</volume_title>
                    <author>Leech</author>
                    <cYear>1983</cYear>
                  </citation>
                  <citation key="nref5">
                    <doi>10.1080/01638538909544721</doi>
                  </citation>
                  <citation key="CIT0148">
                    <volume_title>Linguistics and Aphasia: Psycholinguistic and Pragmatic Aspects of Intervention</volume_title>
                    <author>Lesser</author>
                    <cYear>1993</cYear>
                  </citation>
                  <citation key="CIT0149">
                    <volume_title>Pragmatics</volume_title>
                    <author>Levinson</author>
                    <cYear>1983</cYear>
                    <doi provider="crossref">10.1017/CBO9780511813313</doi>
                  </citation>
                  <citation key="CIT0150">
                    <doi>10.1075/sidag.17.11lin</doi>
                  </citation>
                  <citation key="CIT0151">
                    <doi>10.1016/j.pragma.2008.12.007</doi>
                  </citation>
                  <citation key="CIT0152">
                    <volume_title>The Encyclopedia of Applied Linguistics</volume_title>
                    <author>Locher</author>
                    <first_page>4457</first_page>
                    <cYear>2013</cYear>
                    <article_title>Politeness</article_title>
                  </citation>
                  <citation key="CIT0153">
                    <doi>10.1515/jplr.2005.1.1.9</doi>
                  </citation>
                  <citation key="CIT0154">
                    <volume_title>Impoliteness in Language. Studies on Its Interplay with Power in Theory and Practice</volume_title>
                    <author>Locher</author>
                    <first_page>77</first_page>
                    <cYear>2008</cYear>
                    <doi provider="crossref">10.1515/9783110208344.2.77</doi>
                    <article_title>Relational Work and Impoliteness: Negotiating Norms of Linguistic Behaviour</article_title>
                  </citation>
                  <citation key="CIT0155">
                    <volume_title>Semantics</volume_title>
                    <author>Lyons</author>
                    <cYear>1977</cYear>
                  </citation>
                  <citation key="CIT0157">
                    <volume_title>Conversational Routine</volume_title>
                    <author>Manes</author>
                    <first_page>115</first_page>
                    <cYear>1981</cYear>
                    <article_title>The Compliment Formula</article_title>
                  </citation>
                  <citation key="CIT0158">
                    <journal_title>Journal of Pragmatics</journal_title>
                    <author>Mao</author>
                    <volume>6</volume>
                    <first_page>70</first_page>
                    <cYear>1994</cYear>
                    <article_title>Beyond Politeness Theory: ‘Face’ Revisited and Renewed</article_title>
                  </citation>
                  <citation key="CIT0159">
                    <doi>10.1075/pbns.83</doi>
                  </citation>
                  <citation key="CIT0160">
                    <doi>10.1016/0378-2166(88)90003-3</doi>
                  </citation>
                  <citation key="CIT0161">
                    <doi>10.1207/S15327973RLSI3601_3</doi>
                  </citation>
                  <citation key="CIT0162">
                    <doi>10.1016/j.pragma.2012.05.009</doi>
                  </citation>
                  <citation key="CIT0163">
                    <doi>10.1075/veaw.g29</doi>
                  </citation>
                  <citation key="CIT0164">
                    <doi>10.1057/9780230524125</doi>
                  </citation>
                  <citation key="CIT0165">
                    <doi>10.1515/JPLR.2009.011</doi>
                  </citation>
                  <citation key="CIT0166">
                    <doi>10.1075/pbns.178.05ok</doi>
                  </citation>
                  <citation key="CIT0167">
                    <volume_title>Englisch Lehren, Lernen, Erforschen</volume_title>
                    <author>Pfingsthorn</author>
                    <first_page>155</first_page>
                    <cYear>2014</cYear>
                    <article_title>Investigating and Teaching Pragmatics : A Corpus-Based Approach</article_title>
                  </citation>
                  <citation key="CIT0168">
                    <volume_title>Studies in the Organization of Conversational Interaction</volume_title>
                    <author>Pomerantz</author>
                    <first_page>79</first_page>
                    <cYear>1978</cYear>
                    <doi provider="crossref">10.1016/B978-0-12-623550-0.50010-0</doi>
                    <article_title>Compliment Responses: Notes on the Co-Operation of Multiple Constraints</article_title>
                  </citation>
                  <citation key="CIT0169">
                    <volume_title>Structures of Social Interaction. Studies in Conversation Analysis</volume_title>
                    <author>Pomerantz</author>
                    <first_page>57</first_page>
                    <cYear>1984</cYear>
                    <article_title>Agreeing and Disagreeing with Assessments: Some Features of Preferred/dispreferred Turn Shapes</article_title>
                  </citation>
                  <citation key="CIT0170">
                    <doi>10.1016/0378-2166(86)90146-3</doi>
                  </citation>
                  <citation key="CIT0171">
                    <doi>10.1016/j.pragma.2012.03.003</doi>
                  </citation>
                  <citation key="CIT0172">
                    <volume_title>Cross-Cultural Pragmatics: Requests and Apologies</volume_title>
                    <author>Rintell</author>
                    <first_page>248</first_page>
                    <cYear>1989</cYear>
                    <article_title>Studying Requests and Apologies. An Inquiry into Method</article_title>
                  </citation>
                  <citation key="CIT0173">
                    <doi>10.1037/0096-3445.104.3.192</doi>
                  </citation>
                  <citation key="CIT0174">
                    <doi>10.1016/0378-2166(92)90028-A</doi>
                  </citation>
                  <citation key="CIT0175">
                    <doi>10.1093/applin/15.1.1</doi>
                  </citation>
                  <citation key="CIT0176">
                    <volume_title>Film in Interlanguage Pragmatics Research</volume_title>
                    <author>Rose</author>
                    <cYear>1996</cYear>
                  </citation>
                  <citation key="CIT0177">
                    <doi>10.1017/S0272263100001029</doi>
                  </citation>
                  <citation key="CIT0178">
                    <doi>10.1111/j.1467-1770.1995.tb00438.x</doi>
                  </citation>
                  <citation key="CIT0179">
                    <doi>10.1353/lan.1974.0010</doi>
                  </citation>
                  <citation key="CIT0180">
                    <volume_title>The Handbook of Pragmatics</volume_title>
                    <author>Sadock</author>
                    <first_page>53</first_page>
                    <cYear>2004</cYear>
                    <article_title>Speech Acts</article_title>
                  </citation>
                  <citation key="CIT0181">
                    <volume_title>Toward a Linguistic Theory of Speech Acts</volume_title>
                    <author>Sadock</author>
                    <cYear>1974</cYear>
                  </citation>
                  <citation key="CIT0182">
                    <volume_title>Foundations of Speech Act Theory</volume_title>
                    <author>Sadock</author>
                    <cYear>1994</cYear>
                    <article_title>Toward a Grammatically Realistic Typology of Speech Acts</article_title>
                  </citation>
                  <citation key="CIT0183">
                    <volume_title>Pragmatic Competence and Foreign Language Teaching</volume_title>
                    <author>Safont</author>
                    <first_page>211</first_page>
                    <cYear>2003</cYear>
                    <article_title>Instructional Effects on the Reques Acts Modification Devices by EFL Learners</article_title>
                  </citation>
                  <citation key="CIT0184">
                    <volume_title>Pragmatic Competence and Foreign Language Teaching</volume_title>
                    <author>Salazar Campillo</author>
                    <first_page>233</first_page>
                    <cYear>2003</cYear>
                    <article_title>Pragmatic Instruction in the EFL Context</article_title>
                  </citation>
                  <citation key="CIT0185">
                    <doi>10.1016/S0378-2166(98)00013-7</doi>
                  </citation>
                  <citation key="CIT0186">
                    <doi>10.1075/pbns.103.04sbi</doi>
                  </citation>
                  <citation key="CIT0187">
                    <doi>DOI:10.1075/hop.10.spe1</doi>
                  </citation>
                  <citation key="CIT0188">
                    <doi>10.1515/9783110214383</doi>
                  </citation>
                  <citation key="nref6">
                    <doi>10.1075/z.87.09sch</doi>
                  </citation>
                  <citation key="CIT0189">
                    <doi>10.1515/IP.2007.011</doi>
                  </citation>
                  <citation key="CIT0190">
                    <doi>10.1016/j.system.2005.09.003</doi>
                  </citation>
                  <citation key="CIT0191">
                    <volume_title>Directions in Sociolinguistics. The Ethnography of Communication</volume_title>
                    <author>Schegloff</author>
                    <first_page>346</first_page>
                    <cYear>1972</cYear>
                    <article_title>Sequencing in Conversational Openings</article_title>
                  </citation>
                  <citation key="CIT0192">
                    <volume_title>Discourse and Syntax</volume_title>
                    <author>Schegloff</author>
                    <first_page>261</first_page>
                    <cYear>1979</cYear>
                    <doi provider="crossref">10.1163/9789004368897_012</doi>
                    <article_title>The Relevance of Repair for Syntax-for-Conversation</article_title>
                  </citation>
                  <citation key="CIT0193">
                    <doi>10.1016/0378-2166(88)90019-7</doi>
                  </citation>
                  <citation key="CIT0194">
                    <volume_title>On Talk and Its Institutional Occasions</volume_title>
                    <author>Schegloff</author>
                    <first_page>101</first_page>
                    <cYear>1992</cYear>
                    <article_title>On Talk and Its Institutional Occasions</article_title>
                  </citation>
                  <citation key="CIT0195">
                    <volume_title>Issues of Relevance for Discourse Analysis: Contingency in Action, Interaction and Co-Participant Context</volume_title>
                    <author>Schegloff</author>
                    <first_page>3</first_page>
                    <cYear>1996</cYear>
                    <article_title>Issues of Relevance for Discourse Analysis: Contingency in Action, Interaction and Co-Participant Context</article_title>
                  </citation>
                  <citation key="CIT0196">
                    <journal_title>Language and Speech</journal_title>
                    <author>Schegloff</author>
                    <volume>41</volume>
                    <first_page>235</first_page>
                    <cYear>1998</cYear>
                    <doi provider="crossref">10.1177/002383099804100402</doi>
                    <article_title>Reflections on Studying Prosody in Talk-in-Interaction</article_title>
                  </citation>
                  <citation key="CIT0197">
                    <doi>10.1515/semi.1973.8.4.289</doi>
                  </citation>
                  <citation key="CIT0198">
                    <doi>10.1515/zfgl.1978.6.3.257</doi>
                  </citation>
                  <citation key="CIT0199">
                    <doi>10.1075/pbns.178.02sch</doi>
                  </citation>
                  <citation key="CIT0200">
                    <doi>10.1515/9783110214406</doi>
                  </citation>
                  <citation key="CIT0201">
                    <doi>10.1017/CBO9781139173438</doi>
                  </citation>
                  <citation key="CIT0202">
                    <volume_title>Speech Acts</volume_title>
                    <author>Searle</author>
                    <first_page>59</first_page>
                    <cYear>1975</cYear>
                    <doi provider="crossref">10.1163/9789004368811_004</doi>
                    <article_title>Indirect Speech Acts</article_title>
                  </citation>
                  <citation key="CIT0203">
                    <doi>10.1017/S0047404500006837</doi>
                  </citation>
                  <citation key="CIT0204">
                    <doi>10.1017/CBO9780511609213</doi>
                  </citation>
                  <citation key="CIT0205">
                    <volume_title>Politeness Phenomena in England and Greece: A Cross-Cultural Perspective</volume_title>
                    <author>Sifianou</author>
                    <cYear>1992</cYear>
                  </citation>
                  <citation key="CIT0206">
                    <volume_title>Towards an Analysis of Discourse: The English Used by Teachers and Pupils</volume_title>
                    <author>Sinclair</author>
                    <cYear>1975</cYear>
                  </citation>
                  <citation key="CIT0208">
                    <volume_title>Language, the Sexes and Society</volume_title>
                    <author>Smith</author>
                    <cYear>1985</cYear>
                  </citation>
                  <citation key="CIT0209">
                    <doi>10.1080/08351810903471258</doi>
                  </citation>
                  <citation key="CIT0210">
                    <doi>10.1017/CBO9781139524797.014</doi>
                  </citation>
                  <citation key="CIT0213">
                    <volume_title>Interlanguage Pragmatics: Requests, Complaints, and Apologies</volume_title>
                    <author>Trosborg</author>
                    <cYear>1994</cYear>
                  </citation>
                  <citation key="CIT0214">
                    <volume_title>Sociolinguistics. An Introduction to Language and Society</volume_title>
                    <author>Trudgill</author>
                    <edition_number>4</edition_number>
                    <cYear>2000</cYear>
                  </citation>
                  <citation key="CIT0215">
                    <doi>10.1075/prag.11.1.03tur</doi>
                  </citation>
                  <citation key="CIT0216">
                    <doi>10.1016/S0378-2166(96)00034-3</doi>
                  </citation>
                  <citation key="CIT0217">
                    <doi>10.1017/S0261444800008211</doi>
                  </citation>
                  <citation key="CIT0218">
                    <volume_title>An Introduction to Cognitive Linguistics</volume_title>
                    <author>Ungerer</author>
                    <cYear>1996</cYear>
                  </citation>
                  <citation key="CIT0219">
                    <doi>10.1016/S0378-2166(03)00076-6</doi>
                  </citation>
                  <citation key="CIT0220">
                    <volume_title>Res Cogitans</volume_title>
                    <author>Vendler</author>
                    <cYear>1972</cYear>
                  </citation>
                  <citation key="CIT0221">
                    <volume_title>Linguistic Action. Some Empirical-Conceptual Studies</volume_title>
                    <author>Verschueren</author>
                    <first_page>125</first_page>
                    <cYear>1987</cYear>
                    <article_title>Metapragmatics and Universals of Linguistic Action</article_title>
                  </citation>
                  <citation key="CIT0222">
                    <doi>10.1016/j.pragma.2009.03.001</doi>
                  </citation>
                  <citation key="CIT0223">
                    <volume_title>Pragmatics of Speech Actions</volume_title>
                    <author>Walker</author>
                    <first_page>445</first_page>
                    <cYear>2013</cYear>
                    <doi provider="crossref">10.1515/9783110214383.445</doi>
                    <article_title>Requests</article_title>
                  </citation>
                  <citation key="CIT0224">
                    <doi>10.1017/CBO9780511615184</doi>
                  </citation>
                  <citation key="CIT0225">
                    <volume_title>Politeness in Language: Studies in Its History, Theory and Practice</volume_title>
                    <author>Watts</author>
                    <cYear>1992</cYear>
                    <doi provider="crossref">10.1515/9783110886542</doi>
                  </citation>
                  <citation key="CIT0226">
                    <doi>10.1177/0957926590001001005</doi>
                  </citation>
                  <citation key="CIT0227">
                    <doi>10.1016/0378-2166(85)90023-2</doi>
                  </citation>
                  <citation key="CIT0228">
                    <doi>10.1017/CBO9780511809880.006</doi>
                  </citation>
                  <citation key="CIT0229">
                    <volume_title>American English: Dialects and Variation</volume_title>
                    <author>Wolfram</author>
                    <edition_number>2</edition_number>
                    <cYear>2006</cYear>
                  </citation>
                  <citation key="CIT0230">
                    <doi>10.1515/mult.2010.004</doi>
                  </citation>
                  <citation key="CIT0231">
                    <doi>10.1515/semi.1981.37.1-2.59</doi>
                  </citation>
                  <citation key="CIT0232">
                    <doi>10.1017/CBO9780511519895</doi>
                  </citation>
                  <citation key="CIT0233">
                    <volume_title>Projects in Linguistics. A Practical Guide to Researching Language</volume_title>
                    <author>Wray</author>
                    <cYear>2006</cYear>
                  </citation>
                  <citation key="CIT0234">
                    <volume_title>Studien Zur Sprechakttheorie</volume_title>
                    <author>Wunderlich</author>
                    <cYear>1976</cYear>
                  </citation>
                  <citation key="CIT0235">
                    <doi>10.1016/S0378-2166(00)00031-X</doi>
                  </citation>
                  <citation key="CIT0236">
                    <journal_title>Revue Internationale de Philosophie</journal_title>
                    <author>Zaefferer</author>
                    <volume>55</volume>
                    <first_page>209</first_page>
                    <cYear>2001</cYear>
                    <doi provider="crossref">10.3917/rip.216.0209</doi>
                    <article_title>Deconstructing a Classical Classification: A Typological Look at Searle’s Concept of Illocution Type</article_title>
                  </citation>
                </citation_list>
              </book_series_metadata>
              <!--Meta available: false-->
              <!--Meta available: false-->
              <!--Meta available: false-->
              <!--Meta available: false-->
              <!--Meta available: false-->
              <!--Meta available: true-->
              <!--Meta available: true-->
              <!--Meta available: true-->
              <!--Meta available: true-->
              <!--Meta available: true-->
              <!--Meta available: true-->
              <!--Meta available: true-->
              <!--Meta available: true-->
              <!--Meta available: true-->
            </book>
          </crossref>
        </doi_record>
      </query>
    </body>
  </query_result>
</crossref_result>