{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,30]],"date-time":"2026-01-30T23:56:14Z","timestamp":1769817374307,"version":"3.49.0"},"reference-count":55,"publisher":"Informa UK Limited","issue":"5","content-domain":{"domain":["www.tandfonline.com"],"crossmark-restriction":true},"short-container-title":["International Journal of Production Research"],"published-print":{"date-parts":[[2022,3,4]]},"DOI":"10.1080\/00207543.2020.1862431","type":"journal-article","created":{"date-parts":[[2021,1,6]],"date-time":"2021-01-06T22:42:39Z","timestamp":1609972959000},"page":"1500-1519","update-policy":"https:\/\/doi.org\/10.1080\/tandf_crossmark_01","source":"Crossref","is-referenced-by-count":10,"title":["Sequencing and scheduling appointments for multi-stage service systems with stochastic service durations and no-shows"],"prefix":"10.1080","volume":"60","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-7160-7246","authenticated-orcid":false,"given":"Shenghai","family":"Zhou","sequence":"first","affiliation":[{"name":"School of Business, Central South University, Changsha, People's Republic of China"}]},{"given":"Qing","family":"Yue","sequence":"additional","affiliation":[{"name":"Management School, Shanghai University of International Business and Economics, Shanghai, People's Republic of China"}]}],"member":"301","published-online":{"date-parts":[[2021,1,6]]},"reference":[{"key":"CIT0001","doi-asserted-by":"publisher","DOI":"10.1016\/j.artmed.2015.05.001"},{"key":"CIT0002","doi-asserted-by":"publisher","DOI":"10.1287\/opre.1120.1053"},{"key":"CIT0003","doi-asserted-by":"publisher","DOI":"10.1287\/moor.1110.0489"},{"key":"CIT0004","doi-asserted-by":"publisher","DOI":"10.1016\/j.cor.2014.04.007"},{"key":"CIT0005","doi-asserted-by":"publisher","DOI":"10.1007\/s10951-011-0239-8"},{"key":"CIT0006","doi-asserted-by":"publisher","DOI":"10.1111\/j.1937-5956.2011.01297.x"},{"key":"CIT0007","doi-asserted-by":"publisher","DOI":"10.1007\/s10729-006-6279-5"},{"key":"CIT0008","doi-asserted-by":"publisher","DOI":"10.3401\/poms.1080.0031"},{"key":"CIT0009","doi-asserted-by":"publisher","DOI":"10.1111\/poms.12168"},{"key":"CIT0010","doi-asserted-by":"publisher","DOI":"10.1016\/j.ejor.2017.07.006"},{"key":"CIT0011","doi-asserted-by":"publisher","DOI":"10.1080\/07408170304395"},{"key":"CIT0012","doi-asserted-by":"publisher","DOI":"10.1007\/s10729-006-9005-4"},{"key":"CIT0013","doi-asserted-by":"publisher","DOI":"10.1080\/24725579.2017.1302524"},{"key":"CIT0014","doi-asserted-by":"publisher","DOI":"10.1111\/j.1937-5956.2011.01232.x"},{"key":"CIT0015","doi-asserted-by":"publisher","DOI":"10.1111\/j.1937-5956.2007.tb00289.x"},{"key":"CIT0016","doi-asserted-by":"publisher","DOI":"10.1080\/07408170802165880"},{"key":"CIT0017","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.1070.0802"},{"key":"CIT0018","doi-asserted-by":"publisher","DOI":"10.1287\/opre.2017.1656"},{"key":"CIT0019","doi-asserted-by":"publisher","DOI":"10.1016\/j.omega.2017.12.004"},{"key":"CIT0020","doi-asserted-by":"publisher","DOI":"10.3182\/20090603-3-RU-2001.0381"},{"key":"CIT0021","doi-asserted-by":"publisher","DOI":"10.1007\/s10729-007-9015-x"},{"key":"CIT0022","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbi.2016.11.007"},{"key":"CIT0023","doi-asserted-by":"publisher","DOI":"10.1016\/0272-6963(95)00044-5"},{"key":"CIT0024","doi-asserted-by":"publisher","DOI":"10.1108\/09564230410532493"},{"key":"CIT0025","doi-asserted-by":"publisher","DOI":"10.1111\/deci.12091"},{"key":"CIT0026","doi-asserted-by":"publisher","DOI":"10.1007\/s10729-018-9434-x"},{"key":"CIT0027","doi-asserted-by":"publisher","DOI":"10.1287\/opre.2013.1158"},{"key":"CIT0028","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.2019.3366"},{"key":"CIT0029","doi-asserted-by":"publisher","DOI":"10.1016\/j.omega.2015.04.009"},{"key":"CIT0030","doi-asserted-by":"publisher","DOI":"10.1287\/msom.1120.0394"},{"key":"CIT0031","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.2013.1881"},{"key":"CIT0032","doi-asserted-by":"publisher","DOI":"10.1287\/msom.2013.0470"},{"key":"CIT0033","doi-asserted-by":"publisher","DOI":"10.1080\/0740817X.2011.635174"},{"key":"CIT0034","doi-asserted-by":"publisher","DOI":"10.1080\/07408170802165823"},{"key":"CIT0035","doi-asserted-by":"publisher","DOI":"10.1080\/00207543.2020.1744766"},{"key":"CIT0036","doi-asserted-by":"publisher","DOI":"10.1016\/j.omega.2019.04.005"},{"key":"CIT0037","doi-asserted-by":"publisher","DOI":"10.1016\/j.cor.2015.09.004"},{"key":"CIT0038","doi-asserted-by":"publisher","DOI":"10.1007\/s10729-013-9224-4"},{"key":"CIT0039","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-26580-3"},{"key":"CIT0040","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2015.06.022"},{"key":"CIT0041","doi-asserted-by":"publisher","DOI":"10.1080\/07408170304367"},{"key":"CIT0042","doi-asserted-by":"publisher","DOI":"10.1287\/msom.1090.0270"},{"key":"CIT0043","doi-asserted-by":"publisher","DOI":"10.1111\/poms.12426"},{"key":"CIT0044","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2012.10.004"},{"key":"CIT0045","doi-asserted-by":"publisher","DOI":"10.1016\/j.ejor.2019.02.051"},{"key":"CIT0046","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.2018.3239"},{"key":"CIT0047","doi-asserted-by":"publisher","DOI":"10.1111\/poms.12800"},{"key":"CIT0048","doi-asserted-by":"publisher","DOI":"10.1287\/opre.2018.1816"},{"key":"CIT0049","doi-asserted-by":"publisher","DOI":"10.1080\/07408179008964166"},{"key":"CIT0050","first-page":"1","volume":"20","author":"Wiesche Lara","year":"2016","journal-title":"Health Care Management Science"},{"key":"CIT0051","doi-asserted-by":"publisher","DOI":"10.1080\/00207543.2015.1081426"},{"key":"CIT0052","doi-asserted-by":"publisher","DOI":"10.1111\/poms.12065"},{"key":"CIT0053","doi-asserted-by":"publisher","DOI":"10.1287\/msom.2017.0629"},{"key":"CIT0054","doi-asserted-by":"publisher","DOI":"10.1016\/j.cor.2019.07.015"},{"key":"CIT0055","doi-asserted-by":"publisher","DOI":"10.1080\/00207543.2017.1355574"}],"container-title":["International Journal of Production Research"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/00207543.2020.1862431","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,3,30]],"date-time":"2022-03-30T14:56:27Z","timestamp":1648652187000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/00207543.2020.1862431"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,1,6]]},"references-count":55,"journal-issue":{"issue":"5","published-print":{"date-parts":[[2022,3,4]]}},"alternative-id":["10.1080\/00207543.2020.1862431"],"URL":"https:\/\/doi.org\/10.1080\/00207543.2020.1862431","relation":{},"ISSN":["0020-7543","1366-588X"],"issn-type":[{"value":"0020-7543","type":"print"},{"value":"1366-588X","type":"electronic"}],"subject":[],"published":{"date-parts":[[2021,1,6]]},"assertion":[{"value":"The publishing and review policy for this title is described in its Aims & Scope.","order":1,"name":"peerreview_statement","label":"Peer Review Statement"},{"value":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=tprs20","URL":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=tprs20","order":2,"name":"aims_and_scope_url","label":"Aim & Scope"},{"value":"2020-02-28","order":0,"name":"received","label":"Received","group":{"name":"publication_history","label":"Publication History"}},{"value":"2020-11-19","order":2,"name":"accepted","label":"Accepted","group":{"name":"publication_history","label":"Publication History"}},{"value":"2021-01-06","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}