{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,15]],"date-time":"2026-07-15T09:11:17Z","timestamp":1784106677031,"version":"3.55.0"},"reference-count":126,"publisher":"Informa UK Limited","issue":"21","license":[{"start":{"date-parts":[[2024,3,21]],"date-time":"2024-03-21T00:00:00Z","timestamp":1710979200000},"content-version":"vor","delay-in-days":0,"URL":"http:\/\/creativecommons.org\/licenses\/by-nc-nd\/4.0\/"}],"content-domain":{"domain":["www.tandfonline.com"],"crossmark-restriction":true},"short-container-title":["International Journal of Production Research"],"published-print":{"date-parts":[[2024,11]]},"DOI":"10.1080\/00207543.2024.2330631","type":"journal-article","created":{"date-parts":[[2024,3,21]],"date-time":"2024-03-21T13:37:27Z","timestamp":1711028247000},"page":"8022-8048","update-policy":"https:\/\/doi.org\/10.1080\/tandf_crossmark_01","source":"Crossref","is-referenced-by-count":38,"title":["A review of digital assistants in production and logistics: applications, benefits, and challenges"],"prefix":"10.1080","volume":"62","author":[{"ORCID":"https:\/\/orcid.org\/0000-0003-4757-9075","authenticated-orcid":false,"given":"Ting","family":"Zheng","sequence":"first","affiliation":[{"name":"Institute of Production and Supply Chain Management, Department of Law and Economics, Technical University of Darmstadt, Darmstadt, Germany"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-6299-1282","authenticated-orcid":false,"given":"Eric H.","family":"Grosse","sequence":"additional","affiliation":[{"name":"Chair of Digital Transformation in Operations Management, Saarland University, Saarbr\u00fccken, Germany"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-2266-1286","authenticated-orcid":false,"given":"Stefan","family":"Morana","sequence":"additional","affiliation":[{"name":"Chair of Digital Transformation and Information Systems, Saarland University, Saarbr\u00fccken, Germany"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-6006-0070","authenticated-orcid":false,"given":"Christoph H.","family":"Glock","sequence":"additional","affiliation":[{"name":"Institute of Production and Supply Chain Management, Department of Law and Economics, Technical University of Darmstadt, Darmstadt, Germany"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"301","published-online":{"date-parts":[[2024,3,21]]},"reference":[{"key":"e_1_3_5_2_1","doi-asserted-by":"publisher","DOI":"10.1109\/RADAR.2008.4720962"},{"key":"e_1_3_5_3_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-57997-5_3"},{"key":"e_1_3_5_4_1","volume-title":"FOMI 2022: Formal Ontologies Meet Industry","author":"Aceta Cristina","year":"2022","unstructured":"Aceta, Cristina, Patricia Casla, Izaskun Fernandez, and Aitor Soroa. 2022. \u201cKIDE4Assistant: An Ontology-Driven Dialogue System Adaptation for Assistance in Maintenance Procedures.\u201d In FOMI 2022: Formal Ontologies Meet Industry, edited by Emilio M. Sanfilippo, Mohamed-Hedi Karray, Dimitrios Kyritsis, and Arkopaul Sarkar, 1\u20138, Tarbes: CEUR Workshop Proceedings."},{"key":"e_1_3_5_5_1","doi-asserted-by":"publisher","DOI":"10.3390\/app12031192"},{"key":"e_1_3_5_6_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.mlwa.2020.100006"},{"key":"e_1_3_5_7_1","doi-asserted-by":"publisher","DOI":"10.1177\/1071181320641054"},{"key":"e_1_3_5_8_1","doi-asserted-by":"publisher","DOI":"10.1109\/INDIN41052.2019.8972015"},{"key":"e_1_3_5_9_1","doi-asserted-by":"publisher","DOI":"10.1108\/LHT-09-2021-0330"},{"key":"e_1_3_5_10_1","doi-asserted-by":"publisher","DOI":"10.1145\/3351556.3351587"},{"key":"e_1_3_5_11_1","doi-asserted-by":"publisher","DOI":"10.25300\/MISQ\/2021\/15882"},{"key":"e_1_3_5_12_1","first-page":"33","volume-title":"Advances in Transdisciplinary Engineering \/\/ Transdisciplinary Engineering Methods for Social Innovation of Industry 4.0.","author":"Barbosa Andr\u00e9 S.","year":"2018","unstructured":"Barbosa, Andr\u00e9 S., Felipe P. Silva, Lucas Rafael dos Santos Crestani, and Rodrigo B. Otto. 2018. \ufffd\ufffd\ufffd\ufffd\ufffdVirtual Assistant to Real Time Training on Industrial Environment.\u201d In Advances in Transdisciplinary Engineering \/\/ Transdisciplinary Engineering Methods for Social Innovation of Industry 4.0. Vol. 7, edited by Margherita Peruzzini, Marcello Pellicciari, Cees Bil, Josip Stjepandi\u0107, and Nel Wognum, 33\u201342. Amsterdam: IOP."},{"key":"e_1_3_5_13_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-72632-4_25"},{"key":"e_1_3_5_14_1","doi-asserted-by":"publisher","DOI":"10.1162\/qss_a_00018"},{"key":"e_1_3_5_15_1","volume-title":"User Experience Analysis in Industry 4.0 \u2013 the Use of Biometric Devices in Engineering Design and Manufacturing: IEEE IEEM2018: 16-19 Dec., Bangkok, Thailand","author":"Borgianni Y.","year":"2018","unstructured":"Borgianni, Y., E. Rauch, L. Maccioni, and B. G. Mark. 2018. User Experience Analysis in Industry 4.0 \u2013 the Use of Biometric Devices in Engineering Design and Manufacturing: IEEE IEEM2018: 16-19 Dec., Bangkok, Thailand. Piscataway, NJ: IEEE. http:\/\/ieeexplore.ieee.org\/servlet\/opac?punumber=8589962."},{"key":"e_1_3_5_16_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-031-16411-8_58"},{"key":"e_1_3_5_17_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-85910-7_32"},{"key":"e_1_3_5_18_1","doi-asserted-by":"publisher","DOI":"10.5220\/0008878700170024"},{"key":"e_1_3_5_19_1","doi-asserted-by":"crossref","unstructured":"Burnham Judy F. 2006. \u201cScopus Database: A Review.\u201d 1\u20138.","DOI":"10.1186\/1742-5581-3-1"},{"key":"e_1_3_5_20_1","doi-asserted-by":"publisher","DOI":"10.1007\/s11628-022-00513-9"},{"key":"e_1_3_5_21_1","doi-asserted-by":"publisher","DOI":"10.1109\/TALE48869.2020.9368339"},{"key":"e_1_3_5_22_1","doi-asserted-by":"publisher","DOI":"10.1109\/ACCESS.2021.3083518"},{"key":"e_1_3_5_23_1","doi-asserted-by":"publisher","DOI":"10.1609\/aaai.v35i18.17882"},{"key":"e_1_3_5_24_1","doi-asserted-by":"crossref","unstructured":"Choi Hanjong Takeshi Hamanaka and Kanae Matsui. 2017. \u201cDesign and Implementation of Interactive Product Manual System Using Chatbot and Sensed Data.\u201d In IEEE 6th Global Conference. http:\/\/ieeexplore.ieee.org\/servlet\/opac?punumber=8187602.","DOI":"10.1109\/GCCE.2017.8229223"},{"key":"e_1_3_5_25_1","doi-asserted-by":"publisher","DOI":"10.1111\/poms.13622"},{"key":"e_1_3_5_26_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ifacol.2020.12.2818"},{"key":"e_1_3_5_27_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-981-15-5859-7_44"},{"key":"e_1_3_5_28_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jii.2023.100510"},{"key":"e_1_3_5_29_1","first-page":"671","volume-title":"The Sage Handbook of Organizational Research Methods","author":"Denyer David","year":"2009","unstructured":"Denyer, David, and David Tranfield. 2009. \u201cProducing a Systematic Review.\u201d In The Sage Handbook of Organizational Research Methods, edited by D. Buchanan, and A. Bryman, 671\u2013689. Sage Publications Ltd."},{"key":"e_1_3_5_30_1","doi-asserted-by":"publisher","DOI":"10.17705\/1jais.00724"},{"key":"e_1_3_5_31_1","doi-asserted-by":"publisher","DOI":"10.37394\/232018.2022.10.11"},{"key":"e_1_3_5_32_1","doi-asserted-by":"publisher","DOI":"10.1177\/0018720816681350"},{"key":"e_1_3_5_33_1","unstructured":"Eurofound. 2021. \u201cDisability and Labour Market Integration: Policy Trends and Support in EU Member States.\u201d"},{"key":"e_1_3_5_34_1","unstructured":"Eurostat. 2022a. \u201cManufacturing Statistics \u2013 NACE Rev. 2.\u201d Accessed November 10 2022. https:\/\/ec.europa.eu\/eurostat\/statistics-explained\/index.php?title=Manufacturing_statistics_-_NACE_Rev._2#Structural_profile."},{"key":"e_1_3_5_35_1","unstructured":"Eurostat. 2022b. \u201cTransportation and Storage Statistics \u2013 NACE Rev. 2.\u201d Accessed February 2 2023. https:\/\/ec.europa.eu\/eurostat\/statistics-explained\/index.php?title=Transportation_and_storage_statistics_-_NACE_Rev._2#Structural_profile."},{"key":"e_1_3_5_36_1","doi-asserted-by":"publisher","DOI":"10.1145\/3473856.3473871"},{"key":"e_1_3_5_37_1","doi-asserted-by":"publisher","DOI":"10.1145\/3085558"},{"key":"e_1_3_5_38_1","doi-asserted-by":"publisher","DOI":"10.3390\/logistics7020026"},{"key":"e_1_3_5_39_1","doi-asserted-by":"publisher","DOI":"10.24251\/HICSS.2021.494"},{"key":"e_1_3_5_40_1","first-page":"62","volume-title":"Proceedings of the 11th Central European Workshop on Services and Their Composition","author":"Ghofrani Javad","year":"2019","unstructured":"Ghofrani, Javad, and Dirk Reichelt. 2019. \u201cUsing Voice Assistants as HMI for Robots in Smart Production Systems.\u201d In Proceedings of the 11th Central European Workshop on Services and Their Composition, edited by Stefan Kolb, and Christian Sturm. 2339, 62\u201365. CEUR Workshop Proceedings, Bayreuth, Germany."},{"key":"e_1_3_5_41_1","doi-asserted-by":"publisher","DOI":"10.2307\/249689"},{"key":"e_1_3_5_42_1","volume-title":"An Introduction to Systematic Reviews. Second Edition","author":"Gough David","year":"2017","unstructured":"Gough, David, Sandy Oliver, and James Thomas, eds. 2017. An Introduction to Systematic Reviews. Second Edition. Los Angeles: SAGE."},{"key":"e_1_3_5_43_1","doi-asserted-by":"publisher","DOI":"10.1080\/00207543.2023.2246783"},{"key":"e_1_3_5_44_1","doi-asserted-by":"publisher","DOI":"10.1080\/02763869.2018.1404391"},{"key":"e_1_3_5_45_1","doi-asserted-by":"publisher","DOI":"10.1108\/JEIM-12-2018-0271"},{"key":"e_1_3_5_46_1","doi-asserted-by":"publisher","DOI":"10.2478\/bsrj-2020-0032"},{"key":"e_1_3_5_47_1","unstructured":"IBM. 2022. \u201cWatson Assistant: Build Better Virtual Agents Powered by AI.\u201d Accessed November 2 2022. https:\/\/www.ibm.com\/products\/watson-assistant."},{"key":"e_1_3_5_48_1","doi-asserted-by":"publisher","DOI":"10.1080\/00207543.2022.2118892"},{"key":"e_1_3_5_49_1","doi-asserted-by":"publisher","DOI":"10.1002\/cb.2034"},{"key":"e_1_3_5_50_1","unstructured":"Juniper Research. 2023. \u201cChatbots: Vector Analysis Competitor Leaderboard & Market Forecasts 2023-2028.\u201d"},{"key":"e_1_3_5_51_1","doi-asserted-by":"publisher","DOI":"10.1155\/2021\/5578239"},{"key":"e_1_3_5_52_1","unstructured":"Kagermann Henning Wolfgang Wahlster and Johannes Helbig. 2013. \u201cSecuring the Future of German Manufacturing Industry: Recommendations for Implementing the Strategic Initiative INDUSTRIE 4.0.\u201d"},{"key":"e_1_3_5_53_1","doi-asserted-by":"publisher","DOI":"10.24251\/HICSS.2017.202"},{"key":"e_1_3_5_54_1","doi-asserted-by":"publisher","DOI":"10.1109\/ECBS.2006.25"},{"key":"e_1_3_5_55_1","doi-asserted-by":"publisher","DOI":"10.1145\/3581641.3584042"},{"key":"e_1_3_5_56_1","doi-asserted-by":"publisher","DOI":"10.1145\/3543829.3544516"},{"key":"e_1_3_5_57_1","doi-asserted-by":"publisher","DOI":"10.1145\/3581641.3584042"},{"key":"e_1_3_5_58_1","doi-asserted-by":"publisher","DOI":"10.1145\/3544549.3585755"},{"key":"e_1_3_5_59_1","doi-asserted-by":"publisher","DOI":"10.24251\/HICSS.2019.245"},{"key":"e_1_3_5_60_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-60703-6_23"},{"key":"e_1_3_5_61_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jss.2023.111818"},{"key":"e_1_3_5_62_1","doi-asserted-by":"publisher","DOI":"10.1109\/ACCESS.2023.3259325"},{"key":"e_1_3_5_63_1","doi-asserted-by":"publisher","DOI":"10.1109\/SII52469.2022.9708757"},{"key":"e_1_3_5_64_1","doi-asserted-by":"publisher","DOI":"10.1145\/3434074.3447163"},{"key":"e_1_3_5_65_1","doi-asserted-by":"publisher","DOI":"10.1109\/BigData52589.2021.9671664"},{"key":"e_1_3_5_66_1","doi-asserted-by":"publisher","DOI":"10.3233\/MGS-210340"},{"key":"e_1_3_5_67_1","doi-asserted-by":"publisher","DOI":"10.1109\/ACCESS.2022.3202554"},{"key":"e_1_3_5_68_1","doi-asserted-by":"publisher","DOI":"10.1109\/ICCSCE58721.2023.10237164"},{"key":"e_1_3_5_69_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.cie.2017.09.016"},{"key":"e_1_3_5_70_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.cie.2021.107824"},{"key":"e_1_3_5_71_1","doi-asserted-by":"publisher","DOI":"10.1007\/s12599-019-00600-8"},{"key":"e_1_3_5_72_1","doi-asserted-by":"publisher","DOI":"10.1145\/3531073.3534478"},{"key":"e_1_3_5_73_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-42058-1_16"},{"key":"e_1_3_5_74_1","doi-asserted-by":"publisher","DOI":"10.3390\/su11215978"},{"key":"e_1_3_5_75_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.cie.2022.107982"},{"key":"e_1_3_5_76_1","doi-asserted-by":"publisher","DOI":"10.3390\/su12135377"},{"key":"e_1_3_5_77_1","unstructured":"Myers Karen Pauline Berry Jim Blythe Ken Conley Melinda Gervasio Deborah McGuinness David Morley Avi Pfeffer Martha Pollack and Milind Tambe. 2007. \u201cAn Intelligent Personal Assistant for Task and Time Management.\u201d"},{"key":"e_1_3_5_78_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2020.107992"},{"key":"e_1_3_5_79_1","doi-asserted-by":"publisher","DOI":"10.1109\/HICSS.2007.411"},{"key":"e_1_3_5_80_1","unstructured":"OpenAI. 2023a. \u201cChatGPT FAQ.\u201d Accessed January 31 2023. https:\/\/help.openai.com\/en\/articles\/6783457-chatgpt-general-faq."},{"key":"e_1_3_5_81_1","unstructured":"OpenAI. 2023b. \u201cBe My Eyes: Be My Eyes uses GPT-4 to transform visual accessibility.\u201d Accessed August 30 2023. https:\/\/openai.com\/customer-stories\/be-my-eyes."},{"key":"e_1_3_5_82_1","unstructured":"Oracle. 2021. \u201cFast-Evolving Digital Assistants are Getting More Attention from Manufacturers.\u201d"},{"key":"e_1_3_5_83_1","unstructured":"Oracle. 2022. \u201cWhat is a Digital Assistant?\u201d https:\/\/www.oracle.com\/chatbots\/what-is-a-digital-assistant\/."},{"key":"e_1_3_5_84_1","doi-asserted-by":"publisher","DOI":"10.3389\/frobt.2019.00018"},{"key":"e_1_3_5_85_1","doi-asserted-by":"publisher","DOI":"10.1109\/iCCECE59400.2023.10238531"},{"key":"e_1_3_5_86_1","doi-asserted-by":"publisher","DOI":"10.3390\/electronics12194096"},{"key":"e_1_3_5_87_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.cie.2018.12.047"},{"key":"e_1_3_5_88_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-662-64349-5"},{"key":"e_1_3_5_89_1","volume-title":"Competitive Advantage of Nations: Creating and Sustaining Superior Performance: Creating and Sustaining Superior Performance","author":"Porter Michael E.","year":"2011","unstructured":"Porter, Michael E. 2011. Competitive Advantage of Nations: Creating and Sustaining Superior Performance: Creating and Sustaining Superior Performance. Simon and Schuster; Free Press."},{"key":"e_1_3_5_90_1","doi-asserted-by":"publisher","DOI":"10.1007\/s00287-018-1094-1"},{"key":"e_1_3_5_91_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-99707-0_57"},{"key":"e_1_3_5_92_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-85914-5_5"},{"key":"e_1_3_5_93_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-28464-0_6"},{"key":"e_1_3_5_94_1","doi-asserted-by":"publisher","DOI":"10.24867\/IJIEM-2023-1-325"},{"key":"e_1_3_5_95_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-031-04826-5_64"},{"key":"e_1_3_5_96_1","unstructured":"Romero David Johan Stahre Thorsten Wuest Ovidiu Noran Peter Bernus \u00c5sa Fast-Berglund and Dominic Gorecky eds. 2016. Towards an Operator 4.0 Typology: A Human-Centric Perspective on the Fourth Industrial Revolution Technologies."},{"key":"e_1_3_5_97_1","first-page":"70","volume-title":"Enterprise, Business-Process and Information Systems Modeling","author":"Rooein Donya","year":"2020","unstructured":"Rooein, Donya, Devis Bianchini, Francesco Leotta, Massimo Mecella, Paolo Paolini, and Barbara Pernici. 2020. \u201cChatting About Processes in Digital Factories: A Model-Based Approach.\u201d In Enterprise, Business-Process and Information Systems Modeling. Vol. 387, edited by Selmin Nurcan, Iris Reinhartz-Berger, Pnina Soffer, and Jelena Zdravkovic, 70\u201384. Lecture Notes in Business Information Processing. Cham: Springer International Publishing."},{"key":"e_1_3_5_98_1","doi-asserted-by":"publisher","DOI":"10.1002\/9781119863663.ch23"},{"key":"e_1_3_5_99_1","doi-asserted-by":"publisher","DOI":"10.1109\/JSYST.2016.2555292"},{"key":"e_1_3_5_100_1","doi-asserted-by":"publisher","DOI":"10.1145\/3267305.3274131"},{"key":"e_1_3_5_101_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-45889-2_10"},{"key":"e_1_3_5_102_1","doi-asserted-by":"publisher","DOI":"10.26342\/2020-65-21"},{"key":"e_1_3_5_103_1","doi-asserted-by":"publisher","DOI":"10.3390\/app10113960"},{"key":"e_1_3_5_104_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2020.113193"},{"key":"e_1_3_5_105_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-91885-9_33"},{"key":"e_1_3_5_106_1","doi-asserted-by":"publisher","DOI":"10.1117\/12.497762"},{"key":"e_1_3_5_107_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jii.2022.100331"},{"key":"e_1_3_5_108_1","volume-title":"The Evolution of Socio Technical-Systems: A Conceptual Framework and an Action Research Program","author":"Trist Eric.","year":"1981","unstructured":"Trist, Eric. 1981. The Evolution of Socio Technical-Systems: A Conceptual Framework and an Action Research Program. Toronto: Ontario Quality of Working Life Centre."},{"key":"e_1_3_5_109_1","doi-asserted-by":"publisher","DOI":"10.1109\/ACCESS.2021.3099311"},{"key":"e_1_3_5_110_1","doi-asserted-by":"publisher","DOI":"10.1108\/JOSM-06-2019-0175"},{"key":"e_1_3_5_111_1","doi-asserted-by":"publisher","DOI":"10.24251\/HICSS.2019.013"},{"key":"e_1_3_5_112_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-1-4020-6710-5_13"},{"key":"e_1_3_5_113_1","doi-asserted-by":"publisher","DOI":"10.3390\/mti4010003"},{"key":"e_1_3_5_114_1","doi-asserted-by":"publisher","DOI":"10.1145\/365153.365168"},{"key":"e_1_3_5_115_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-031-16411-8_59"},{"key":"e_1_3_5_116_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.promfg.2020.11.002"},{"key":"e_1_3_5_117_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-85910-7_34"},{"key":"e_1_3_5_118_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ifacol.2021.08.005"},{"key":"e_1_3_5_119_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.arcontrol.2022.04.001"},{"key":"e_1_3_5_120_1","doi-asserted-by":"publisher","DOI":"10.2139\/ssrn.3718008"},{"key":"e_1_3_5_121_1","doi-asserted-by":"publisher","DOI":"10.1145\/2601248.2601268"},{"key":"e_1_3_5_122_1","doi-asserted-by":"publisher","DOI":"10.1109\/ACCESS.2023.3282111"},{"key":"e_1_3_5_123_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-031-16411-8_57"},{"key":"e_1_3_5_124_1","first-page":"662","volume-title":"Advances in Production Management Systems. Production Management Systems for Responsible Manufacturing, Service, and Logistics Futures","author":"Zambiasi Lara P.","year":"2023","unstructured":"Zambiasi, Lara P., Ricardo J. Rabelo, Saulo P. Zambiasi, and David Romero. 2023. \u201cMetaverse-Based Softbot Tutors for Inclusive Industrial Workplaces: Supporting Impaired Operators 5.0.\u201d In Advances in Production Management Systems. Production Management Systems for Responsible Manufacturing, Service, and Logistics Futures. Vol. 689, edited by Erlend Alfnes, Anita Romsdal, Jan O. Strandhagen, Gregor von Cieminski, and David Romero, 662\u2013677. IFIP Advances in Information and Communication Technology. Cham: Springer Nature Switzerland."},{"key":"e_1_3_5_125_1","doi-asserted-by":"publisher","DOI":"10.1109\/ISMAR.2014.6948404"},{"key":"e_1_3_5_126_1","doi-asserted-by":"publisher","DOI":"10.3182\/20050703-6-CZ-1902.01420"},{"key":"e_1_3_5_127_1","doi-asserted-by":"publisher","DOI":"10.31256\/Qx5Dt5V"}],"container-title":["International Journal of Production Research"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/00207543.2024.2330631","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,10,3]],"date-time":"2024-10-03T13:27:50Z","timestamp":1727962070000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.tandfonline.com\/doi\/full\/10.1080\/00207543.2024.2330631"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,3,21]]},"references-count":126,"journal-issue":{"issue":"21","published-print":{"date-parts":[[2024,11]]}},"alternative-id":["10.1080\/00207543.2024.2330631"],"URL":"https:\/\/doi.org\/10.1080\/00207543.2024.2330631","relation":{},"ISSN":["0020-7543","1366-588X"],"issn-type":[{"value":"0020-7543","type":"print"},{"value":"1366-588X","type":"electronic"}],"subject":[],"published":{"date-parts":[[2024,3,21]]},"assertion":[{"value":"The publishing and review policy for this title is described in its Aims & Scope.","order":1,"name":"peerreview_statement","label":"Peer Review Statement"},{"value":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=tprs20","URL":"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&journalCode=tprs20","order":2,"name":"aims_and_scope_url","label":"Aim & Scope"},{"value":"2023-09-19","order":0,"name":"received","label":"Received","group":{"name":"publication_history","label":"Publication History"}},{"value":"2024-03-08","order":2,"name":"accepted","label":"Accepted","group":{"name":"publication_history","label":"Publication History"}},{"value":"2024-03-21","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}