{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,30]],"date-time":"2026-04-30T02:05:46Z","timestamp":1777514746860,"version":"3.51.4"},"reference-count":36,"publisher":"Informa UK Limited","issue":"10","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["International Journal of Systems Science"],"published-print":{"date-parts":[[2011,10]]},"DOI":"10.1080\/00207721003650209","type":"journal-article","created":{"date-parts":[[2010,12,15]],"date-time":"2010-12-15T12:48:13Z","timestamp":1292417293000},"page":"1755-1769","source":"Crossref","is-referenced-by-count":11,"title":["Multi-server retrial queue with second optional service: algorithmic computation and optimisation"],"prefix":"10.1080","volume":"42","author":[{"given":"Jau-Chuan","family":"Ke","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Chia-Huang","family":"Wu","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Wen Lea","family":"Pearn","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"301","reference":[{"key":"CIT0001","first-page":"47","volume":"14","author":"Al-Jararha J","year":"2003","journal-title":"Information and Management Sciences"},{"key":"CIT0002","doi-asserted-by":"publisher","DOI":"10.1016\/j.amc.2007.02.054"},{"key":"CIT0003","doi-asserted-by":"publisher","DOI":"10.1007\/BF02564721"},{"key":"CIT0004","doi-asserted-by":"publisher","DOI":"10.1016\/S0895-7177(99)00128-4"},{"key":"CIT0005","doi-asserted-by":"publisher","DOI":"10.1080\/07362990601139651"},{"key":"CIT0006","doi-asserted-by":"crossref","first-page":"189","DOI":"10.1080\/16843703.2004.11673072","volume":"1","author":"Artalejo JR","year":"2004","journal-title":"Quality Technology and Quantitative Management"},{"key":"CIT0007","doi-asserted-by":"publisher","DOI":"10.1016\/j.ejor.2005.10.034"},{"key":"CIT0008","doi-asserted-by":"publisher","DOI":"10.1287\/ijoc.1050.0156"},{"key":"CIT0009","doi-asserted-by":"publisher","DOI":"10.1002\/(SICI)1520-6750(200003)47:2<115::AID-NAV3>3.0.CO;2-C"},{"key":"CIT0010","doi-asserted-by":"publisher","DOI":"10.1023\/A:1021359709489"},{"key":"CIT0011","doi-asserted-by":"publisher","DOI":"10.1023\/A:1015041602946"},{"key":"CIT0012","doi-asserted-by":"publisher","DOI":"10.1080\/15326349508807357"},{"key":"CIT0013","doi-asserted-by":"publisher","DOI":"10.1023\/A:1019989127190"},{"key":"CIT0014","volume-title":"An Introduction to Optimization,","author":"Chong EKP","year":"2001","edition":"3"},{"key":"CIT0015","doi-asserted-by":"publisher","DOI":"10.1016\/j.peva.2008.04.004"},{"key":"CIT0016","doi-asserted-by":"publisher","DOI":"10.1016\/j.mcm.2005.04.003"},{"key":"CIT0017","doi-asserted-by":"publisher","DOI":"10.1080\/07362990500397277"},{"key":"CIT0018","doi-asserted-by":"publisher","DOI":"10.1016\/j.apm.2008.08.006"},{"key":"CIT0019","first-page":"43","volume":"1","author":"Falin GI","year":"1983","journal-title":"Moscow University Computational Mathematics and Cybernetics"},{"key":"CIT0020","doi-asserted-by":"crossref","DOI":"10.1007\/978-1-4899-2977-8","volume-title":"Retrial Queues","author":"Falin GI","year":"1997"},{"key":"CIT0021","doi-asserted-by":"publisher","DOI":"10.1007\/s10479-006-5298-4"},{"key":"CIT0022","doi-asserted-by":"publisher","DOI":"10.1016\/j.apm.2006.12.011"},{"key":"CIT0023","doi-asserted-by":"publisher","DOI":"10.1016\/j.apm.2008.10.017"},{"key":"CIT0024","doi-asserted-by":"publisher","DOI":"10.1007\/s11518-009-5106-1"},{"key":"CIT0025","doi-asserted-by":"publisher","DOI":"10.1007\/s10479-006-5300-1"},{"key":"CIT0026","first-page":"19","volume-title":"Frontiers in Queueing: Models and Applications in Science and Engineering","author":"Kulkarni VG","year":"1997"},{"key":"CIT0028","doi-asserted-by":"publisher","DOI":"10.1023\/A:1019144716929"},{"key":"CIT0029","doi-asserted-by":"publisher","DOI":"10.1080\/00207720121488"},{"key":"CIT0030","doi-asserted-by":"publisher","DOI":"10.1023\/A:1020519830116"},{"key":"CIT0031","volume-title":"Matrix Geometric Solutions in Stochastic Models: An Algorithmic Approach","author":"Neuts MF","year":"1981"},{"key":"CIT0032","doi-asserted-by":"publisher","DOI":"10.1007\/BF01158473"},{"key":"CIT0033","doi-asserted-by":"publisher","DOI":"10.1016\/S0895-7177(99)00143-0"},{"key":"CIT0034","doi-asserted-by":"crossref","first-page":"145","DOI":"10.1080\/16843703.2006.11673106","volume":"3","author":"Tadj L","year":"2006","journal-title":"Quality Technology and Quantitative Management"},{"key":"CIT0035","doi-asserted-by":"publisher","DOI":"10.1080\/17442500500397574"},{"key":"CIT0036","doi-asserted-by":"publisher","DOI":"10.1016\/j.camwa.2004.06.024"},{"key":"CIT0037","doi-asserted-by":"publisher","DOI":"10.1007\/BF01158899"}],"container-title":["International Journal of Systems Science"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.tandfonline.com\/doi\/pdf\/10.1080\/00207721003650209","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2017,6,19]],"date-time":"2017-06-19T17:17:16Z","timestamp":1497892636000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.tandfonline.com\/doi\/abs\/10.1080\/00207721003650209"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2011,10]]},"references-count":36,"journal-issue":{"issue":"10","published-print":{"date-parts":[[2011,10]]}},"alternative-id":["10.1080\/00207721003650209"],"URL":"https:\/\/doi.org\/10.1080\/00207721003650209","relation":{},"ISSN":["0020-7721","1464-5319"],"issn-type":[{"value":"0020-7721","type":"print"},{"value":"1464-5319","type":"electronic"}],"subject":[],"published":{"date-parts":[[2011,10]]}}}